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Multidisciplinary design for intercultural learning
Crafting digital services for a multicultural society
Irina Suteu, Margherita Pillan, Politecnico di Milano
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Temporary residents
Immigrants
Refugees
Second generation italians
Foreigners: who are they?
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Furthermore: age, gender, education, social status,… as factors of differentiation
Practical problems
Social phenomena
Cultural differences
Psychological phenomena
Gender issues
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Practical problems Language issues and communication Stay permit and visa Understanding local bureaucratic procedures and public service systems Health care Citizenship Recognition of diplomas and past experiences Different law systems Private property and taxation …
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Social phenomena
Exclusion/inclusion Racist attitudes and prejudices Attitude toward the country of origin Relationship with fellow country people Conflicts on local ground
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Cultural differences Religion Family and parental models Food habits Aesthetic preferences Civil rights Time prospects (the importance attributed to past tradition and history, the importance attributed to future) Sense of responsibility Behaviour codes Women position in society Disposition toward innovation …
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Integration is a goal?
Social diversity is an opportunity…
Actually: an endless source of opportunities
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Problems only
A better perspective: the multicultural society
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NAGA ASNADA
INTERCULTURE INTESE
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Designing services to foster diversity in multicultural societies
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Some strategies
Support and promote communities of peers
Exploit personal competences and capabilities
Fight against prejudices and stereotipes about ethnies
Promote multicultural and intercultural exchange and interaction
Exploit diversity
Promoting self organization and collaborative problem solving
Explain the value and importance of diversity in societies
DIALOG WITH INSTITUTION MEMBERS AND PROMOTE CULTURAL CHANGE
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98 students organized in groups of 3-4 pers.
2 Design professors + 2 tutors
2 Computer science professors + 1 tutor
4 Associations
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Course schedule
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ABCDiario Sassi, Verrengia, Zangrandi
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Melting Dot Ferrando, Gasparini, Sartor
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GameMate Bozzato, Castro, Leoni and Xia
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Thank you! Irina Suteu Research fellow
Margherita Pillan Executive vice dean, Design Dept.
Politecnico di Milano