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Remote Asset Management in the CloudThe Smart, Connected Machine
Ted Hill
Director, Global Business Development
Rockwell Automation
Copyright © 2015 Rockwell Automation, Inc. All Rights Reserved.PUBLIC
Agenda
Customer Examples
Rockwell Capabilities
Azure
IoT in Manufacturing
Copyright © 2015 Rockwell Automation, Inc. All Rights Reserved.PUBLIC
Remote Asset Management in the Cloud
Cloud Computing is a disruptive force in automation
Offers new capabilities, creativity & innovation for this industry
Step change in simplicity and cost of ownership for assets
Copyright © 2015 Rockwell Automation, Inc. All Rights Reserved.PUBLIC
Transformative Value of IoT in ManufacturingSaaS Reduces the TCO of and Simplifies Manufacturing I.T.
OpEx vs. CapEx
Predictable Costs
Flexibility
Service
Finance
Operations
Minimize Manufacturing IT
Product/Process Design
Scalability
Engineering Asset & Operations Performance
Consumables
Multi-tenant Visibility for your Supply Chain
Remote Service & Support
<SME’s Supporting >Assets
Predictive Maintenance
Extracting NewInsights
Scale Up/DownElasticity
Zero InfrastructureTo Support
TrustworthyExchange of Info
Business ModelFlexibility
Equipment Supplier
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Machine Builder IoT Maturity Model
Service Decrease field visits with remote access
Increase first-time fix rates
Reduce cost of software updates/support
Reduce downtime & mean time between failure
Increase Customer Satisfaction
Analyze Reduce part supplier and manufacturing process
issues
Decrease field visits with preventative actions
Increase uptime (support premium SLA)
Increase market share via better market analysis
Integrate Reduce warranty claims
Reduce support call time and number
Reduce product failure
Increase market share via superior design
Enable upsell and cross-selling opportunities
Innovate Enable self-service support
Increased productivity with greater info sharing
Increase market share with greater differentiation
New revenue streams from expanded portfolio and industry offerings
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Worldwide reach and hyperscalerequired to bring cloud economic benefits to every business
100+ datacenters in more than 40 countries
1M+ servers
Azure - Global Scale for Global Customers
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1B+customers use Azure in 20 million businesses from more than 90 countries
cloud services delivered all day, every day
investment in buildingAzure infrastructure (USD)200+ $15B+
Security at the core
Extensible appdevelopment• Support for Open
Source and .NET
• Interoperate with existing applications using Open Standards
• Process big data on platform you choose
• Store, access, combine, and analyze data on premises to cloud, relational and non-relational
All data, any size, anywhere
Flexibleinfrastructure• Run Windows
and Linux
• Manage and monitor your heterogeneous IT environment
Consistent
experiences
across devices• Windows, iOS
and Android support
• Single sign-on to more than 1,400 SaaS apps
Trusted, Open, and Flexible
Deep commitments to security, privacy, and interoperability
Privacy by design
Compliance and reliability commitments
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Managing & Improving Your Manufacturing AssetsMoving from Traditional Deployment to SaaS
8
Site 1 Site 2 Site n
Cloud
Gateway
LAN
Wireless
Cell
Satellite
Automation
Systems
Asset PerformanceManagement
Performance Management
Equipment and Process
Behavior and Optimization
Manufacturing IntelligenceInventories
Consumables
Business KPIs
Transactional Data
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Data Visualization, Reporting and AnalyticsAlarms, Notification, Trending
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Standard tools derived from FactoryTalk ® VantagePoint ® Mobile
Dashboard(s) can be developed to customer specifications, by Rockwell Automation or customer
FactoryTalk® View ME HMI screens can also be replicated and ported to the cloud environment
SQL Server Reporting Services and Microsoft Power BI can also be used
Available on any web browser or mobile device with an internet connection and the right credentials
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PowerFlex 7000 Remote Monitoring ServiceWhat happens when an alarm or fault is triggered?
The alarm or fault appears immediately in the cloud application and our support center in Cleveland, OH
Notification delivered to customer via agreed to method
Automatically creates a Service Ticket in RA Tech Support system (SAP) and sends a notification to a MV Drive service engineer
Rockwell Automation Remote Support will respond to this alarm within a 30 minute guaranteed SLA, 24 x 7 x 365
This means, within 30 minutes, we have: Acknowledged the alarm
Contacted the customer through a predefined method
Begun to troubleshoot the drive
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The Cash Machine of the Oil & Gas IndustryRemoving the Potential for Error
11
Trigg Technologies
L.A.C.T. Units
Hydro-Carbon Custody Transfer via Cloud
Reduce support costs
Hands-off operation
Eliminate human error
Instant transaction & invoicing
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Enterprise Performance ManagementGlobal Manufacturing Re-Invention
12
F50 Food/Bev Co.
Global M’facturer
Common Plant KPI’s, Plant to Plant
One dashboard combining Quality, OEE, Production Order Status, Safety & Morale
Daily Management System
Longer term analytics to evaluate plants, products, packaging lines and machine builders
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Pay-for-Performance & Enhanced SLAAtlas Copco (Mafi) Turbo Expanders
13
Turbo-Expander Performance & Support• Performance
Management & Prediction
• Enhanced Support SLA
• Accountability for performance, emissions…
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Product SerializationMinimize Counterfeiting and Diversions
14
Global Dairy Co.
Regulatory compliance
for key products
Achieve
Consumer Safety
Brand protection
Customer service & returns processing
Supply chain integrity
Marketing & brand loyalty programs
Brand Protection
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Remote Asset Performance ManagementSoftware as a Service Order Components
Application Configuration
Model Development Dashboard Development Business Rule Configuration Workflows
Non-Recurring-Eng Costs Per Site/Asset*
‘Link’ to the Cloud
Cloud Gateway Hardware Cloud Gateway Software APM platform
commissioning
Optional Wireless Hardware GPS Hardware
SaaS Subscription Fee**
Compute & data storage infrastructure
Provisioning additional infrastructure
APM Platform (per Asset) Support SLA
Optional Cellular data contract Rockwell Automation
application support
** Invoiced quarterly, annually (minimum 3-year contract)* Can be built into the subscription service
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