Download - RIM Comments

RIM Appworld Weekly Report (31st Jan– 04th Feb)

Mon –431 (17)

Tue –432 (17)

Wed – 436(17)

Thu –434 (17)

Fri – 434(17)

"Passed Testing as per RIM'S guidance".

Application was initiated from by selecting the application icon from the "Task List"

The application is deleted from Options-> Applications -> Clip Mailer

“Failed testing as per RIM’S Guidance – FAILED ON Blackberry 8120, 8520, 8900, 9000, 9500, 9550 ,9700, 9630”

"Failed testing as per RIM'S Guidance - FAILED ON Blackberry 8520"

"Failed testing as per RIM'S Guidance - FAILED ON Blackberry 9700"

This application was tested on Blackberry 9520 and not on Blackberry 9550.

01/07/2011: "This is a Duplicate Submission" - Pavan.

01/07/2011 - "Unable to Download the Application Zip file".-Pavan.

Application Supports “Free” Purchasing type.

Unable to decide the “Purchasing Type” as the application fails to launch.

Unable to decide the “Purchasing Type” as the application fails to Install.

Unable to decide the "Purchasing Type" as the application fails to navigate to the main menu.

Application supports “License Fees” purchasing type.

Application supports “Service Access” purchasing type.

Application supports “Paid Upgrades” purchasing type.

Application supports “Accessory required” purchasing type.

Application supports “Try & Buy” purchasing type.

Application supports “Digital Goods” purchasing type.

Application supports “Microtransactions” purchasing type.

162073, 162076, 162081, 162078, 161938, 162079 - Unable to download application zip files. If user tries to download the zip files then user notices message “The file you are attempting to download was not saved properly to the file service. Please contact support for assistance” and the status of these work orders are kept On Hold.

http://mobileemail.vodafone.in/

http://airtel.blackberry.com/

Javaloader –usb load C:\AUT_FOLDER\*.cod

Airtel - Blackberry Customer Care: 7070

Vodafone - Blackberry Customer Care: 55666

Airtel APN Settings for Blackberry:

Access point name: airtelgprs.com

Username: guest

Password: guest

DNS: 202.56.240.5/202.56.230.5

Proxy Address:

Proxy port:

http://www.blackberryfaq.com/index.php/Carrier_specific_APN/TCP_settings.

AIRTEL Email-Accounts:

http://www.blackberryfaq.com/index.php/Carrier_specific_APN/TCP_settings

http://airtel.blackberry.com/

http://mobileemail.vodafone.in/

1.

For 8110 Pearl:

Username: nstl_8110

Password: nstl_8110

Email: [email protected]

2.

For 9000 Bold: RIMTEST13

Username: nstlairtel13

Password: testing

Email: nstlairtel04 @airtel.blackberry.com

3.

For 9500 Storm: RIMTEST12


Password: testing


4.

For 8100 Pearl: RIMTEST19


Password: testing

mailto:%[email protected]

mailto:[email protected]



5.



Password: testing


6.



Password: testing


7.

For 8320 Curve: RIMTEST06


Password: testing


8.

For 9000 Bold: RIMTEST14






Password: testing


10

For 8900: Rim test 25


Password: testing

11. BB 9550 STORM (RIMTEST 30)

PIN: 30B55DE2

IMEI: 004401.13.481539.4


Password: testing


12. BB 9520 STORM (RIMTEST 31)

PIN: 30B2DEAA

IMEI: 004401.13.481344.9


Password: testing





13. BB 9700 BOLD (RIMTEST 29)

PIN: 211908F9

IMEI: 004401.13.493744.6


Password: testing


VODAFONE Email-Accounts:

1.


Username: nstlvodafone01

Password: testing


2.

For 9500 Storm: RIMTEST11


Password: testing


3.




For 9000/ BOLD: RIMTEST01


Password: testing


4. BB 9700 BOLD (RIMTEST 28)

PIN: 21190814

IMEI: 004401.13.493727.1


Password: testing


COMMENTS:

PWN

The user is unable to delete the application from the device as the application is not listed under the Applications menu.

NOTE: Could not uninstall due to issue with Javaloader utility.

Steps to Reproduce:

1. Highlight the application.



2. Select the Menu key.

3. Notice Delete is not available.

4. Select Options -> Advanced Options.

5. Select Applications.

6. Notice that the application under testing is not available for uninstallation.

INSTALL:The application fails to install to the device as the application’s zip file contains ‘.bar’ extension file instead of ‘.cod’ extension file.

Note: The application fails to install even if the user changes the file extension from '.bar' to '.cod'

Steps to reproduce:

1. Download the application Zip file.

2. Extract the application Zip file.

3. Notice the application Zip file contains ‘.bar’ extension file instead of ‘.cod’ extension file.

The application fails to launch upon installation.

Steps to Reproduce:

1. Wipe the test device.

2. Install the application.

3. Launch the application.

4. Notice the application fails to launch.

1. (Issue)

The application icon "FollowUp" is not listed within the Applications menu. However the user is able to find the "FollowUp" feature as an option when ever there is a Missed call/E-mail notification. The application runs in the background without user initiation.

Steps to Reproduce:


2. Install the application using Java loader.

3. Notice the application icon is not at the main menu

4. Press the SEND key to bring about the call log

5. Highlight any phone number and press the menu button

6. Notice the option "FollowUp!"

7. Also, "About FollowUP!" can be located at the "Options" menu.

2.

If the user installs the application to the device then the application icon fails to appear in the applications menu.

Steps to reproduce:

1. Wipe the handset.

2. Device must be registered on the network.

3. Install the application using cable loading.

4. Application’s cod files installed successfully on the device.

5. Now, open the application in the application menu

6. Notice that the application icon is not listed.

3.

The application icon fails to appear in any folder or in the Options menu of the device upon installation.

Steps to reproduce:



3. Application’s cod files install successfully on the device.

4. Notice that the application icon is not listed in any folder or in the Options menu of the device.

RUN:

2.

The application does not allow the user to proceed to the Main menu from the Welcome screen.

Steps to Reproduce:




4. Notice that welcome screen is displayed and the user cannot proceed to the Main menu by selecting the "Next" option from the Menu key options.

3.

The application freezes if the user selects "Allow/Deny" option for the application to access GPS.

Steps to reproduce:


2. Select "Start Tracking"

3. Select "Allow/Deny" when prompted whether the GPS can be accessed.

4. Notice that the application freezes.

4.

The application fails to Launch gives an error message "Error starting FireEMSTools:Module ‘FireEMSTOOLS’ attempts to access a secure API”. With “OK” option to dismiss the message.

Steps to Reproduce:


2. Install the application using Javaloader.


4. Notice the above mentioned message.

6.

Upon first time launch, after granting Trusted Application status to all prompts, the following message is displayed: "Can't load current theme. Reinstall your theme." followed by the application exiting.

NOTE: This occurred on the Pearl 8120, but does not occur on the Pearl 8110. Once application is re-launched, allow access and application will take user to Welcome screen and can use the application.

Steps to reproduce:

1. Wipe the handset

2. Launch the application

3. Select Yes" to grant Trusted Application status to all requests

4. Notice error message

5. Notice the application exiting momentarily

7.

The application fails to launch and displays the following error messages when user clicks on the application icons “Word To Go”, “Slideshow To Go” and “Sheet To Go” on the Application menu to launch the application:

-"Error starting WordToGo: Class‘net.rim.blackberry.api.mail.FileSupportedAttachment Part’ not found”

-"Error starting SlideshowToGo: Class ‘net.rim.blackberry.api.mail.FileSupportedAttachment Part’ not found”

-"Error starting SheetToGo: Class ‘net.rim.blackberry.api.mail.FileSupportedAttachment Part’ not found”

NOTE: On the pearl 8120, the "DocumentsToGo" icon is displayed followed by "Up" folder and WordToGo, SlideshowToGo, and SheetToGo. The user is also able to launch all three applications and can execute "open a file..." without any issue.

Steps to Reproduce:

1. Wipe the device.


3. Click on the “Word To Go”, “Slideshow To Go” and “Sheet To Go” icons on the Applications menu.

4. Notice that the above said error message appears and the application fails to launch.

11.

The user is unable to navigate to the main menu of the application as the following network error is displayed “error de conexion. porfavor intentalo de Nuevo”

Steps to reproduce:




4. Notice the above mentioned network error.

The user is unable to navigate to the main menu of the application as the following mesage is displayed “GPS is not supported on this platform, exiting”. With ok option to dismiss the message.

Steps to reproduce:





13.

After the user creates an account, the following message appears: “Cellfire needs to connect to the network to work properly. Please quit and restart Cellfire. After restart, please permit Cellfire to connect to the internet." After relaunch, the user is required to refill the information page and the same message continues to appear.

NOTE: The same message appears even if the user selected the "Already Registered? Log in" option.

Steps to Reproduce:

1. Wipe the handheld.



4. Fill the necessary details to create an account in login screen.

5. Select Next in the login screen and notice the message.

6. Quit and relaunch the application

7. Fill out the necessary information and proceed

8. Notice the same message appears.

15.

The user is not able to proceed past the “? Select Email account” screen since there is no interactive option and the user cannot exit.

Steps to reproduce:




4. Select “Try AlertMatrix” on the screen “Thank you for installing Alert Matrix”.

5. Select OK on the screen “You now need to select the Email address to use for your REX wireless account”

6. Notice the screen Select Email account keeps on showing and the user cannot exit

17.

If the user selects any of the options like Login, Register or About from the login screen after launching the application then the following error message appears with an OK option to dismiss it: “Uncaught exception: java.lang.NullPoniterException”.

Steps to Reproduce:




4. Notice the Login screen with the options Login, Register and About after the splash screen.

5. Select any of the options.

6. Notice the above mentioned error message.

21.

The user is unable to save the email as a note upon selecting the command “Save to MemoPad” from the options of any received email from the email folder in the device.

But the online review says that “The application is a program which allows the user to save any email on device as a ‘Note’ using “Save to MemoPad” command from the options of any received email”.

Link: http://handheld.softpedia.com/get/Internet-Utilities/Email/Atomichelix-Notify-BlackBerry-66006.shtml.

For screenshots: http://handheld.softpedia.com/progScreenshots/Atomichelix-Notify-BlackBerry-Screenshot-66006.html.

Steps to Reproduce:



3. Receive an email to the test device.

4. Select the email from the email folder.

5. Press Menu key to get the options.

6. Select the command “Save to MemoPad” from the options.

7. Notice the email will not be saved as a note.

23.

If the user installs the application and set the permission of the device and save them, then the user is notified with a message “Uncaught exception: no application instance” with “Ok” option to dismiss the message.

Note: However user is able to run the application from the “downloads” folder.

Steps to Reproduce:


https://nstl-mail.nstl.com/exchweb/bin/redir.asp?URL=http://handheld.softpedia.com/progScreenshots/Atomichelix-Notify-BlackBerry-Screenshot-66006.html

https://nstl-mail.nstl.com/exchweb/bin/redir.asp?URL=http://handheld.softpedia.com/progScreenshots/Atomichelix-Notify-BlackBerry-Screenshot-66006.html

https://nstl-mail.nstl.com/exchweb/bin/redir.asp?URL=http://handheld.softpedia.com/get/Internet-Utilities/Email/Atomichelix-Notify-BlackBerry-66006.shtml

https://nstl-mail.nstl.com/exchweb/bin/redir.asp?URL=http://handheld.softpedia.com/get/Internet-Utilities/Email/Atomichelix-Notify-BlackBerry-66006.shtml


3. Notice the message “Quickpull is requesting changes to its application controls permissions.”

4. Save the permissions.

5. Notice the above mentioned error.

24.

If the user enters the Zip code and selects ‘Save’ in ‘Set your home location’ screen after launching the application, then the following error message is displayed with an OK option to dismiss it: “we were unable to connect to our servers. Please check if your Radio is off / weak”.

Steps to Reproduce:




4. Notice the screen ‘Set your home location’ to enter City, State or Zip with the option Save.

5. Enter City, State or Zip and select Save.

6. Notice the above said error message.

29.

The user is unable to sign up for the “YouMail” account as the option “SignUp for a YouMail account here” does not have any functionality upon selecting.

Steps to reproduce:



3. Select “Allow” in the pop up message “The application you mail is attempting to access phone information”.

4. Notice the application launches automatically.

5. Highlight the option “here” in the message “SignUp for a YouMail account here” and press track ball to select.

6. Notice that there is no functionality for the selection.

39

Upon the first launch after first time installation, the user is unable to proceed past the “End User License Agreement” since scroll seems disabled. Pressing the menu key does nothing and pressing the Escape key will bring up the Quit option. However, after upon second attempt, the application starts with the keyboard display and the user is able to scroll down and proceed to the next screen.

Steps to Reproduce:

1. MUST wipe the test device first


3. Select the application from the Downloads menu.


5. Notice the “End User License Agreement” screen.

6. Observe that the user unable to scroll down to “Accept” the Agreement.


The user is unable navigate further as the application keeps on showing loading screen after selecting “Login” option.

Steps to Reproduce:

1. Wipe the Handheld.



4. Fill the login credentials and select “Login”.

5. Notice that the loading screen appears and the user is unable to navigate further.

When the application is launched for the second time, notice that the handset freezes and the application fails to launch.

Note: Same behavior is occurring on 3rd, 4th….Nth time of launching.

Steps to Reproduce:

1. Wipe the device.



4. Notice the Validation screen to enter Key with the options: OK, Renew and Cancel.

5. Select Cancel to exit the application.

6. Again launch the application from the Downloads folder.

7. Notice that the above mentioned behavior and the application fail to launch.

If the user provides valid credentials for registration and clicks "Save" button, then the user notices a message "java.lang.ClassCastException" with "OK" option to dismiss the message and hence the user is unable to login to the application.

Steps to Reproduce:




4. Notice the login screen.

5. Click "New user" option and fill all the credentials.

6. Click "Save" and notice the above mentioned message.

CALL:

If the user tries to resume the application after ending a voice call then the application exits to the device’s menu.

Steps to Reproduce:




4. Make a voice call to the test device.

5. Answer and end the voice call.

6. Notice the application exits.

2.

The application is not suspending when the user receives an incoming voice call. However the user can talk in the phone without any voice interruption.

Steps to Reproduce:





5. Receive the voice call.

6. Notice the application is still running without suspending.

When the application is suspended with an incoming voice call, then the application sounds are audible along with the device ringer.

Note: However the user can talk in the phone without any voice interruption.

Steps to reproduce:




4. Enable the Sound in Enable sound screen.

5. Place an incoming call to the test device while on the application main menu.

6. Notice the application sounds are audible along with the test device ringer.

The user is unable to hear the sounds from the test device when the call is in progress.

Steps to Reproduce:





5. Answer the voice call.

6. Notice that the sounds are not audible from the test device.

ISSUE:


Note: However the user can talk in the phone without any voice interruption.

Steps to reproduce:







SMS:

1.

When the user switches to the SMS/Email inbox to read the message, notices that the application exits.

Steps to reproduce:




4. Receive an SMS/Email.

5. Switch to the SMS/Email inbox to read the message

6. Notice that the application exits once the user switches over to the SMS/Email inbox.

2.

The user is unable to reply back to the received SMS/Email as the application would return back to the same screen under test upon selecting Messages from the task list.

NOTE: The selected application (Messages) is active in the background in the task list when the user selects Alt-Esc (back) for the second time on the application screen.

Steps To Reproduce:




4. Send an SMS message to the test device.

5. Press Alt-Esc on the application screen to reply back to the received SMS message.

6. Notice the above mentioned behavior.

3.


Steps To Reproduce:




4. Send an SMS message to the test device.

5. Press Alt-Esc on the application screen to reply back to the received SMS message.


If the user receives an SMS, then the user unable to reply back to that SMS message as the application under testing runs in the foreground.

Note: Upon selecting the SMS message from the task list, the user can see that the SMS messages screen is active behind the application under testing screen.

Steps To Reproduce:




4. Notice the application prompt.

5. Send an SMS message to test device.

6. Press Alt-Esc on the application prompt screen to reply back to the received SMS message.

7. Notice that selecting the SMS message icon from the task takes the user to the SMS inbox.


EMAIL:

When the user switches to the SMS/Email inbox to read the message, notices that the application exits.

Steps to reproduce:




4. Notice the application Welcome screen showing a message “Verifying secure network connection”.

5. Receive an SMS/Email.

6. Switch to the SMS/Email inbox to read the message

7. Notice that the application exits once the user switches over to the SMS/Email inbox.

2.

If the user receives an Email, then the user unable to reply back to that Email message as the application under testing runs in the foreground.

Note: Upon selecting the Email message from the task list, the user can see that the email messages screen is active behind the application under testing screen.

Steps To Reproduce:




4. Notice the application prompt.

5. Send an Email message to test device.

6. Press Alt-Esc on the application prompt screen to reply back to the received Email message.

7. Notice that selecting the Email message icon from the task takes the user to the Email inbox.


3.


NOTE: The selected application (Messages) is active in the background in the task list when the user selects Alt-Esc (back) for the second time on the application screen.

Steps To Reproduce:




4. Send an Email to the test device.

5. Press Alt-Esc on the application screen to reply back to the received Email message.


4.


Steps To Reproduce:




4. Send an Email to the test device.

5. Press Alt-Esc on the application screen to reply back to the received Email message.


PAUSE/RESUME:

1.

The application icon is not listed within the task list, hence the user is unable to switch to another application using alt-esc and return to the application under test.

Steps to Reproduce:



4. Notice that the application icon is not listed within the Application menu.

5. Now open the task list using the alt-esc buttons, notice that the application is not listed.

6. Hence was unable to switch to another application and return to the application under test using alt-esc buttons.

2.

The user is unable to resume back to the application under test since the application icon is not available within the task list once switched to another application. The application appears to have exit.

Steps to Reproduce:




4. While in the application, switch to another application using Alt-Esc (Back).

5. Notice the application is not listed within the task list after resuming back from another application.

3. Live screen

The user is not able to switch to another application using alt-esc. The application would return back to the same screen under test.

NOTE: Upon selecting the Internet Browser from the task list, the user can see that the selected application's name at the top left corner of the screen which indicate is it active behind the application under testing's screen.

Steps to Reproduce:



3. Now open the task list using the alt-esc buttons.

4. Select any other application from task menu.


4.

If the user selects the Alt-Esc with in the application to switch to another application, then the user notices that the task list blinks real fast and is not properly displayed, thereby making it extremely difficult for the user to see what to select.

Note: However user is able view the task list clearly when selecting the Alt-Esc from another application to return back to the application under test.

Steps to Reproduce:




4. While the application is running press Alt-Esc to switch to the other application.


5.

If the user selects the Alt-Esc with in the application to switch to another application, then the user notices that border of the task list blinks repeatedly. However user is able view the task list items clearly.

Note: The same behavior is observed when the user receives an incoming voice call (Incoming popup blinks).

Steps to Reproduce:






6.

When the user switches to another application by pressing alt-esc, then the user notices that the application sounds are still audible.

Steps to reproduce:




4. Notice the sounds are audible in the application.

5. Switch to another application by pressing alt-esc.

6. Notice the sounds are still audible.

7.

The user is unable to switch to another application using alt-esc. The application would return back to the same screen under test.

NOTE: The selected application is active in the background in the task list when the user selects Alt-Esc (back) for the second time on the application screen.

Steps to Reproduce:




4. Switch to another application from the task list using Alt-Esc (back).

5. Notice the application would return back to the same screen under test.

6. Select Alt-Esc (back) again on the application screen.

7. Notice the selected application shown in the background of task list.

8.

The user is unable to switch to another application using alt-esc. The application would return back to the same screen under test.

Steps to Reproduce:




4. Switch to another application from the task list using Alt-Esc (back).

5. Notice the application would return back to the same screen under test.

EXIT:

1.

The user cannot "Exit" the application by selecting "Exit" from the Menu key options as the option appears grayed out. Also, the return key does not allow the user to exit.

NOTE: Pressing the END key merely take the user to the Downloads but the application hasn't exited. This is confirmed by pressing the Menu key on the device and selecting "Switch Application".

Steps to Reproduce:



3. Notice that the welcome screen appears.

4. Press the Menu key and select "Exit" from options.

5. Notice that the option appears grayed out and the application does not exit.

2.

The user cannot “Exit” the application as the user is not provides with any “Exit” option with in the application.

Note: Even if the user tries to “Exits” the application by using “Back” key, then the user unable to exit the application.

Steps to Reproduce:




4. Press the Menu key notice that there is no “Exit” option.

3.

The user cannot ‘Exit’ the application by selecting ‘Close’ from the menu key options.

Note: Pressing the ‘Back’ key merely takes the user to the Browser page but the application hasn't exited. This is confirmed by pressing the Menu key on the device and notices that the application icon is still visible in the task list.

Steps to Reproduce:




4. Press the Menu key and select "Close" from options.


4.

The application icon is still visible in the task list even after exiting the application.

Steps to reproduce:




4. Press the Menu key and select "Exit" from options to exit the application.

5. Notice the application exits to the device’s menu.

6. Select Alt-Esc from the device’s menu and notice the application icon is visible in the task list.

5. The user is not able to proceed past the “? Select Email account” screen since there is no interactive option and the user cannot exit.

Steps to reproduce:




4. Select “Try AlertMatrix” on the screen “Thank you for installing Alert Matrix”.

5. Select OK on the screen “You now need to select the Email address to use for your REX wireless account”

6. Notice the screen Select Email account keeps on showing and the user cannot exit

6.

The application does not have an "Exit" option or any means to close.

Steps to Reproduce:




4. Select menu key and notice no exit option to exit the application.

The application icon is still visible and selectable in the task list even after exiting the application.

Note: The user can ‘Exit’ the application by selecting ‘Close’ from the menu key options.

Steps to reproduce:




4. Select the menu key on the main menu of the application.

5. Select Close from the menu key options to exit the application.


7. Select Alt-Esc from the device’s menu and notice the application icon is visible and selectable from the task list.

The application icon is still visible and selectable in the task list even after exiting the application.

Note: The user can ‘Exit’ the application by selecting “Back Key”.

Steps to Reproduce:




4. Select the menu key on the main menu of the application.

5. Select “Back Key” to exit the application.


7. Select Alt-Esc from the device’s menu and notice the application icon is visible and selectable from the task list.

The user cannot “Exit” the application as the user is not provides with any “Exit” option within the application.

Note: Even if the user tries to “Exits” the application by using “Back” key, then the user is unable to exit the application.

Steps to Reproduce:




4. Notice that user is unable to exit the application.

After launching the application, the user notices two application icons which are selectable in the task list but only one of the icons can be closed, the other application icon remains in the task list.

Steps to Reproduce:



3. Select Alt-Esc.

4. Notice the application icon in the task list.

5. Notice that the icon is selectable.

6. Launch the application from Downloads folder.

7. Select Alt-Esc.

8. Notice two application icons in the task list.

9. Select an icon from the task list.

10. Select “Close” from the main menu to exit the application.

11. Notice that only one icon exits from the task list.

UNINSTALL THE APPLICATION:

1.

The user is unable to delete the application from the device as the application icon is not listed under the Applications menu.


Steps to Reproduce:




4. Notice Delete option is not available.



7. Notice that the application under testing is not listed for uninstallation.

Note: In the application name it is mentioned as “trail” but nowhere in the application there is a feature like Try & Buy.

2.

The user is unable to delete the application from the device as the application icon is not listed under the Downloads folder nor is it listed under “Options -> Advanced Options-> Applications”.

Steps to Reproduce:



3. Notice that the application icon is not listed within the Downloads folder.



6. Notice that the application under testing is not listed for uninstallation

7. Hence the user cannot uninstall the application.

The user is unable to delete the application from the device as the application icon is not listed under the Downloads folder.

Steps to Reproduce:



3. Notice that the application icon is not listed under the Downloads folder.

4. Select Options -> Advanced Options-> Applications.



7. Notice Delete option is not available to uninstall the application.

4.

The user is unable to delete the application from the device as the application icon is not listed under the Applications menu.


Steps to Reproduce:



3. Notice that the application icon is not listed within the application's menu.




5.

Application icon is still visible in the task list even after deleting the application from the Downloads folder.

Steps to Reproduce:



3. Notice that the application icon is listed in the Downloads folder.

4. Highlight the application icon.


6. Select Delete from the options.

7. Notice the application icon is not visible in the Downloads folder after deletion.

8. Long press menu key to view the task list.

9. Notice the application icon is still present in the task list.

EXPLORATORY:

Fail:

If the user selects any of the option except About and Exit with in the application main menu, then the user notices that the application freezes.

Steps to Reproduce:




4. Notice the main menu.

5. In the main menu try to select any option except Exit and about.

6. Notice that the application freezes on entering that selected option screen.

Fail:

In the main menu of the application, the soft key labels i(P) and X (Q) are not properly assigned.

Steps to reproduce:




4. Notice the soft key labels I (P) and X (Q) at the bottom of the ‘Main Menu’ screen.

5. Press ‘P’ key and notice the application gives the ‘Exit confirmation’ screen instead of providing the user with ‘Instructions’ screen.

6. Press ‘Q’ key and notice the user is provided with ‘Instructions’ screen instead of giving the ‘Exit Confirmation’ screen.

The name of the application is listed as “HADOWWALKE” instead of “SHADOWWALKER” in the application’s main menu since the application is showing the full screen.

Steps to Reproduce:




4. Notice the name of the application is listed as “HADOWWALKE” instead of SHADOWWALKER in the application’s main menu.

ISSUE:

If the user launches the application then there is a black screen blinking randomly on the application’s main menu.

Steps to Reproduce:




4. Select the sound option.

5. Allow to load the application’s main menu.


Issue:

The application sounds are not audible upon resuming to the application after receiving an incoming voice call.

Steps to Reproduce:




4. Select the sound option to YES.

5. Notice the music is audible in the application’s main menu.

6. Place an incoming call to the test device while on the application.

7. Receive and end the call.

8. Notice that application sounds are not audible upon resuming to the application.

If the user switches to any another application after finishing an incoming voice call while the application sounds are audible then the user is unable to resume back to the application under test.

Note: However the application works fine, if the user finishes an incoming voice call when the application sounds set to OFF.








8. Switch to another application (browser) using alt-esc (back).

9. Select the application under test from the task list using alt-esc (back) to resume.

10. Notice the user is unable to resume back to the application under test.

When the application is suspended with an incoming voice call, the application's sound does not resume when the user return back to the application.

Steps to reproduce:





5. Press any country to enter the main menu.



8. Notice that the music will not resume after resumption from an interruption.

When the user resumes back to the application from the task list or after ending any incoming interruption, notice that there is graphical glitch is observed for few seconds.

Steps to Reproduce:




4. While in the main menu of the application, switch to task list or place any incoming interruption.

5. Notice that on resumption to the application above mentioned issue is observed.

The user is prompted with “The application must be restarted to complete registration” message upon launching the application for the first time entering email ID.

Note: However the application works fine after restart.

Steps to Reproduce:




4. Notice the Email entering screen.

5. Enter Email id and select “Register”.

6. Notice the message “The application must be restarted to complete registration”.

7. Select “OK” on the message.

8. Notice the application exit.


Steps to reproduce:







The user is unable to switch back to the application after receiving a voice call.

Steps to reproduce:



3. Give a missed call to the test device.

4. Notice the missed call pop up enable.

5. Make a voice call to the test device on the pop up.


7. Notice the pop up is not visible.

The user is unable to switch back to the application after answering the sms.

Steps to reproduce:



3. Give a missed call to the test device.

4. Notice the missed call pop up enable.

5. Send a message to the test device on the pop up.

6. Answer and reply to the sms.

7. Notice the pop up is not visible.

The application icon "Forward with Edit" is not listed within the Device’s menu. However the user is able to find the “Forward with Edit “feature as an option within the E-mail/Messages folder. The application runs in the background without user initiation.

Steps to Reproduce:



3. Notice the application icon is not listed in the Device’s menu.

4. Send an email to the test device.

5. Now, open an email in E-mail account within the test device.

6. Click on the Menu button of the device.

7. Notice that the "Forward with Edit" is listed as one of the option.

Note:

The user notices two application icons in the task list when the user selects Alt-Esc (back). However the second icon is not working as the exact application and it shows a screen “Sales

Now-Background Processor” upon selecting the icon from the task list and displaying the following message “Launch SalesNow from the main screen.”

Steps to Reproduce:




4. SignUp for the application and get Email and Password.

5. Log In into the application using Email and Password.

6. Notice the application main screen displays after loading completes.

7. Select Alt-Esc (back) while in the application.

8. Notice two application icons will be displayed in the task list.

9. Select second application icon from the task list.

10.Notice the above said behavior.

When the user resumes to the application under test then the user notices an application screen “Error: Another connection still open”.

Steps to reproduce:




4. Switch to another application while in the application.

5. Resume the application.

6. Notice the above said behavior.

The user is unable to see the selectable download parts of the audio books in the download screen even though they are selected.

Steps to reproduce:




4. Notice the download screen.

5. Scroll the Track ball and notice the audio book parts are selected in the blue color.

No Audio is playing in the application, when the user selects play of any conversation.

Steps to reproduce:




4. Highlight any conversation.

5. Select Play from the menu key options.

6. Notice no audio is playing.

User cannot uninstall the application. User can access the application from Options ->BuzzMe screen even if the user deletes the application icon from downloads menu.

Steps to Reproduce:



3. Select Downloads menu and highlight the applications icon.

4. Select ‘Delete’ from menu options.

5. Select ‘Delete’ on confirmation message screen.

6. Select ‘Yes’ to restart the handset.

7. Upon restart select Options and notice the application.


The user is unable to delete the application from the device as the application icon is not listed under the Downloads folder.

Steps to Reproduce:


2. Notice that the application icon is not listed within the Downloads folder.





The user is unable to navigate to the Application from the “Enter Your Location” screen as the following network error is displayed “The application is unable to connect to the internet. Please check your connection and restart the application. If problem persist, view the FAQ online or email [email protected] for support”, with Ok button to dismiss the message.


Steps to reproduce:




4. Enter the valid information in the application.


FAIL:

If the user starts the application and selects “Install Tones” from the application screen then the user notices the following error “There was an error while installing ringtones. Please try again”.

Note: If the user selects back soft key from the error screen then the user notices message “Installing” on application screen and fails to install.

Steps to Reproduce:




4. Select Install Tones


If the user starts the application and selects “New” or “About” options from menu then the user notices that the application Text is overlapping.

Steps to reproduce:




4. Select New or About from menu options.

5. Return to main menu


RESUME AND PAUSE

If the user selects Alt-Esc with in the application to switch to another application, and resumes back to the application under testing, then the user notices that the application is actively running in the background.

Note: However user is able view the task list clearly when selecting the Alt-Esc from another application to return back to the application under test.

Steps to Reproduce:





5. Resume back to the application under testing.


The user is not able to switch to another application using alt-esc. The application would return back to the same screen under test.

Steps to Reproduce:



3. Now open the task list using the alt-esc buttons.

4. Select any other application from task menu.


Fail:

If the user switches to another application and resumes back to the application using Alt-Esc, then the user notices that the application sounds are not audible.

Steps to Reproduce:





5. Return back to the application by selecting Alt-Esc

6. Notice that the application sounds are not audible.

Fail:

The application sounds are not audible upon resuming to the application after receiving an incoming voice call.

Steps to Reproduce:





5. Notice the music is audible in the application’s main menu.




HOME SCREEN ERROR

If the user starts the application, then the application fails to launch and notifies with an error message with an "OK" option to exit: “Error starting TubexxxmxDataxxx1xxx4xxx0xxx678xxxBlackBerry9500: Class‘net.rim.blackberry.api.homescreen.HomeScreen’ not found”.

Steps to Reproduce:





If the user starts the application, then the application fails to launch and notifies with an error message with an "OK" option to dismiss the message: “Uncaught exception: net.rim.device.api.system.ConntrolledAccessException.”

Steps to Reproduce:




4. Notice the error message as “Uncaught exception:net.rim.device.api.system.ConntrolledAccessException.”

JAVA NULLPOINT

If the user starts the application, then the user notices an error message “Uncaught exception: Java.lang.NullpointerException”. With “OK” option to dismiss the message.

Steps to Reproduce:





If the user starts the application, then the application fails to launch and notifies with an error message: “Connection is not possible due to insufficient network coverage. Data used: 0kb. (Additional streaming charges may apply.)”.

Note: Notice that the error message disappears immediately after displaying the error.

Steps to Reproduce:




4. Notice an error message: “Connection is not possible due to insufficient network coverage. Data used: 0kb. (Additional streaming charges may apply.)”.

The user is unable to navigate to the main menu of the application as the following network error is displayed: “java.lang.NullPointerException”, after user selecting “Submit” option from the Log On screen.

Steps to Reproduce:




4. Select “Submit” option.

5. Notice the above mentioned network error.

TRUNCATEDFail:

The application screens are truncated in the Landscape mode. However the application looks fine in the Portrait mode.

Steps to reproduce:



3. Launch the application in Landscape mode.

4. Notice the application screens are truncated.

Fail:

The application screens are truncated in the Portrait mode. However the application looks fine in the Landscape mode.

Steps to reproduce:



3. Launch the application in Portrait mode.

4. Notice the application screens are truncated.

Fail:

If the user launches the application, then the user notices that the application occupies only ½ of the device screen.

Steps to Reproduce:




4. Notice that the application occupies only 1/2 of the device screen.

Fail:

If the user launches the application, then the user notices that the application screen is truncated in both Landscape mode and portrait mode.

Steps to Reproduce:




4. Notice that the application screen is truncated in both Landscape mode and portrait mode.

Fail:

If the user launches the application and selects “About” from the application, then the user notices that the text in “About” screen is truncated.

Steps to Reproduce:




4. Select about option

5. Notice that the text in “About” screen is truncated.

Fail:

If the user launches the application then the user notices that the device full screen is not utilized by the application.

Steps to Reproduce:




4. Notice that the application does not utilize the full screen of the device.

Fail:

If the user launches the application, then the user notices that the application screen is truncated.

Steps to Reproduce:




4. Notice that the application screen is truncated.

Fail:

If the user launches the application in Landscape mode, then the user notices that the application launches in portrait mode and the application screen is truncated.

Steps to Reproduce:




4. Notice that the application launches in portrait mode and the application screen is truncated.

Fail:

If the user launches the application in Landscape mode, then the user notices that the application launches in portrait mode and the application splash screen is truncated.

Steps to Reproduce:




4. Notice that the application launches in portrait mode and the application splash screen is truncated.

REGISTRATION DETAILS

/ACTIVATION CODE/LOGIN

DETAILS/LICENSE KEYS

The user is unable to navigate to the main menu of the application as the “Activation key” details are not provided to the user.

Steps to Reproduce:




4. Notice the Activation key details are not provided to the user.

The user is unable to navigate to the main menu of the application as the “Registration key” details are not provided to the user.

Steps to Reproduce:




4. Notice the Registration key details are not provided to the user.

If the user enters valid user name and password within the Activation screen and selects invia (invite), then the user is notified with a network error message “si e verificato un errore nel corso della connesione (open tunnel failure). Si prega diriprovare. ”.

Steps to Reproduce:




4. Notice the Activation screen, enter valid user name and password

5. Select “invia” (invite)


The user is unable to navigate to the main menu of the application as the “Login” details are not provided to the user.

Steps to Reproduce:




4. Notice the Login details are not provided to the user.

The user is unable to navigate to the main menu of the application as the “License Key” details are not provided to the user.

Steps to Reproduce:




4. Notice the License Key details are not provided to the user.

Application supports “License Fees” purchasing type.

The user is unable to navigate to the main menu of the application as the user is not provided with the Serial number.

Steps to Reproduce:


2. Install the application using Java loader


4. Notice the Serial number.


The user is unable to navigate to the main menu of the application as the user is not provided with the "License key".

Steps to Reproduce:


2. Install the application using Java loader


4. Notice the Skyscape account information screen.

5. Select Continue.


POWER CYCLES

If the user launches the application, then the user notices that the handset power cycles after launch.

Steps to reproduce:




4. Notice the handset power cycles after launching the application.

If the user installs the application into the handset then the user notices that the handset power cycles after installation.

Note: However the application installs to the device and starts successfully.

Steps to reproduce:



3. Notice the handset power cycles after completion of installation.

The user can resume back to the application by selecting the application icon from the task list after ending an incoming voice call.

Steps to Reproduce:






6. Notice the application goes to background.

7. Select the application icon from the task list to resume back.

Note:

The user notices two application icons in the task list when the user selects Alt-Esc (back). However the second icon is not working as the exact application and it shows a screen “Sales Now-Background Processor” upon selecting the icon from the task list and displaying the following message “Launch SalesNow from the main screen.”

Note:

To signin to the application, user requires ING Bank Login Credentials.

Note:

To Login into the OCBC Banking account the user requires the login credentials.

The user notices two application icons “BZV” and “BZV” upon installation in downloads folder, While one icon works fine and another icon gives an error message as “Error starting BZV_Blackberry_4_7_NL Class ‘net.rim.device.api.ui.Virtual keyboard’ not found.”

Note:

Upon installation user notices three application icons named “My911”, “My911 SOS” and “My911IMPACT” in the Downloads folder.

Steps to reproduce:



3. Notice that there exist three application icons.

The user fails to get a “SMS” code after registration with in testing time duration hence the user is unable to navigate to the main menu.

Steps to reproduce:




4. Select register.

5. Fill in the registration details.

6. Notice the message “Registratie succesvol. Uontvangt uw inlogcode zodra ANP uw registratie heft verwerkt”

7. Fails to get SMS code.

Issue:

The User is unable to Scroll down the Application Screen to view the complete information about the application.

Steps to Reproduce:

1) Wipe the Device.

2) Install the Application using java loader.

3) Launch the Application.

4) Notice that the User is unable to Scroll down the Application Screen.

INTERRUPTION

If the user tries to resume the application after ending a voice call then the application exits to the device’s menu.

Steps to Reproduce:






6. Notice the application exits.

When the user switches to the SMS inbox to read the message, notices that the application exits.

Steps to reproduce:




4. Receive an SMS.

5. Switch to the SMS inbox to read the message

6. Notice that the application exits once the user switches over to the SMS inbox.

When the user switches to the Email inbox to read the message, notices that the application exits.

Steps to reproduce:




4. Receive an Email.

5 Switch to the Email inbox to read the message

6. Notice that the application exits once the user switches over to the Email inbox.

The user is unable to resume back to the application under test since the application icon is not available within the task list once switched to another application. The application appears to have exit.

Steps to Reproduce:





5. Notice the application is not listed within the task list after resuming back from another application.

If the user launches the application then the user notices that the application freezes and displays white blank screen after selecting the language from the language options screen.

Steps to Reproduce:

1. Wipe the device.



4. Notice the application freezes.

Note:

If the user launches the application, then the user notices “Turn the device” but for 8120 handset does not support landscape mode. However application works fine after selecting menu options.

TWO APPLICATION ICONS IN THE

TASK

Issue:

User notices two application icons in the task list upon launching and one of the icons is not selectable.

Steps to reproduce:



3. Open the task list and observe an application icon which is not selectable.

4. Launch the application and observe second application icon in the task list using Alt-Esc which is selectable.

INTERRUPTION WITH JAVA NULL POINT ERRORIf the user tries to resume the application after ending a voice call then the user notices an error message with ok option to dismiss the message. “Uncaught exception: java.lang.NullPointerException”

Steps to Reproduce:






6. Notice the above said error message is displayed.

If the user tries to resume back to the application after replying to an SMS, then the user notices an error message with ok option to dismiss the message. “Uncaught exception: java.lang.NullPointerException”

Steps to reproduce:




4. Receive an SMS.


6. Resume back to the application.


If the user tries to resume back to the application after replying to an Email, then the user notices an error message with ok option to dismiss the message. “Uncaught exception: java.lang.NullPointerException”

Steps to reproduce:





5. Switch to the Email inbox to read the message



When the user switches to another application by pressing alt-esc and tries to resume back to the application under test, then the user notices an error message with ok option to dismiss the message. “Uncaught exception: java.lang.NullPointerException”

Steps to reproduce:







Issue:

User notices three application icons after installation in the downloads folder “video Flashlight”, “Firefighter’s Calculator with lights” and “Emergency Lights”.

Steps to reproduce:



3. Open the downloads folder.

4. Notice three application icons.

Issue:

The user notices two icons named “Journals” and “Accounts” along with the application icon “Additional Info” in the device’s menu upon installation.

Steps to Reproduce:





NOTE:

If the user exits the application, then the user notices that the application sounds are still audible for approximately 20 seconds.

Steps to Reproduce:





5. Exit the application by selecting close from menu.


The application does not allow the user to proceed to the Main menu from the Splash Screen after launching.

Steps to Reproduce:




4. Notice that Splash Screen is displayed and the user cannot proceed to the Main menu.

If the user tries to resume the application after ending a voice call then the application displays the following error message with an OK option to dismiss it “Uncaught exception:java.lang.NullPointer Exception” and the application exits to the device menu.

Note: Testing was done on “Welcome” screen.

Steps to Reproduce:







When the user switches to the SMS inbox to read the message, then the user notices the error message with an OK option to dismiss it “Uncaught exception:java.lang.NullPointerException” and the application exits to the device menu.

Note: Testing was done on “Welcome” screen

Steps to reproduce:




4. Receive an SMS.



When the user switches to the Email inbox to read the message, then the user notices the error message with an OK option to dismiss it “Uncaught exception:java.lang.NullPointerException” and the application exits to the device menu.


Steps to reproduce:





5 Switch to the Email inbox to read the message


The user is unable to resume back to the application under test as the user notices the the error message with an OK option to dismiss it “Uncaught exception:java.lang.NullPointerException” and the application exits to the device menu when the application is once switched to another application.


Steps to Reproduce:





5. Notice the application is not listed within the task list after resuming back from another application because of the above mentioned behavior.

The user notices two application icons which are selectable in the task list but only one of the icons can be closed, the other application icon remains in the task list.

Steps to Reproduce:




4. Select Alt-Esc (back) from the application.

5. Notice two application icons displayed in the task list.

6. Notice both icons are selectable.

7. Notice only one of the icons can be exited.

User is unable to navigate to the main menu of the application as the user is unable to enter the text in the registration form.

Steps to Reproduce:




4. Notice the registration screen and observe that the user is unable to enter the text in the registration form.

The user is unable to navigate to the main menu of the application, as the user is unable to register into the application in applications testing time.

Note: Notice the message: “The registration process may take longer than 24hrs to complete” in “New User Home” Screen.

Steps to Reproduce:




4. Select “Register” from the Login screen.


cod files are not installed

If user tries to install the application then user notices that application cod files are not installed properly on to the device.

Note: While installing cod files user notices the error message as “Error: file is not a valid Java cod file.”

Steps to Reproduce:




Note:

The User notices the application icon in the task list upon installation.

Issue:

The application icon is visible and selectable in the task list upon installation.

Steps to Reproduce:



3. Open the task list and observe the application icon.

4. Notice that the icon is selectable from the task list.

Issue:

User notices the application icon “CASgW”in the task list upon installation of the application. However the icon is not selectable from the task list.

Steps to Reproduce:



3. Open the task list and observe the application icon “CASgW”.

4. Notice that the icon is not selectable.

The user is unable to register into the application as the user is notified with following error message when registering to application: “Sorry, registration with the server failed (Invalid activation code). Please check your phone number ‘919618222026’. Activation code, network connection and try again”.

Steps to reproduce:




4. Enter the information in the settings screen.

5. Select “Menu” and select “Save”.

6. Notice the PIN verification screen.

6. Notice the activation message received to the device.

7. Enter the received PIN in the “PIN verification screen”.

8. Select “Save” option.


FAIL:

If the user selects the first application icon, then the application fails to launch and displays the following error message with an “OK” option to dismiss the message: "Error starting gypsii_bb04: Class ‘net.rim.device.api.ui.TouchEvent’ not found."

If the user selects the third application icon, then the application fails to launch and displays the following error message with an "OK" option to dismiss the message: “Error starting gypsii_bb02: Module ‘gypsii_bb02-8’ not found."

Note: However the second icon works fine while the other two icons displays the above mentioned error message upon launching the application.

Steps to Reproduce:





The user is unable to sign up for the “YouMail” account as the user is unable to enter the phone number in Sign Up information screen.

Steps to reproduce:



3. Select “Allow” in the pop up message “The application you mail is attempting to access phone information”.

4. Notice the application launches automatically.

5. Select "Sign up" option.

6. Notice “Enter Your Information screen” for Sign Up.

7. Fill all the necessary details in the Sign up screen.


Fail:

If the user switches to another application by pressing Alt-Esc, then the user notices that the application sounds are still audible.

Steps to reproduce:







If the user installs the application, then the application displays the following error message with an OK option to dismiss the message: “Uncaught exception: Module with handle [6034] and index [0] has no application entry point”.


Steps to Reproduce:




If the user launches the application, then the user notices that the device loose its Network Service.

Steps to Reproduce:




4. Press Alt+Esc and select “Home Screen”.

5. Notice that the device looses its Network Service.

The user is unable to receive incoming voice calls as the device loose it’s Network Service.

Steps to Reproduce:




4. While in the application make a voice call

5. Notice that the Network Service is lost and the user is unable to receive any incoming voice calls.

The user is unable to receive any SMS messages as the device loose it’s Network Service.

Steps to Reproduce:




4. While in the application, send a SMS message.

5. Notice that the Network Service is lost and the user is unable to receive any SMS messages.

The user is unable to receive any Emails as the device loose it’s Network Service.

Steps to Reproduce:




4. While in the application, send an Email.

5. Notice that the Network Service is lost and the user is unable to receive any Emails.

8520 ErrorIf the user installs the application into the handset, then the user notices error message “Uncaught exception: no application instance. With ok option to dismiss the message.


Steps to reproduce:



3. Notice the error message “Uncaught exception: no application instance”.

Fail:

If the user launches the application and selects the Menu Key, then the user is unable to view the “Back” option label name.

Steps to Reproduce:




4. Select Menu Key.

5. Select the first option in the menu key.

6. Notice that the application exits to main Menu.

7. Notice that “Back” option doesn’t have a label.

The user is unable to delete the application from the device menu as there is no delete option.

Steps to Reproduce:



3. Highlight the application and select menu.

4. Notice no delete option to uninstall the application.

The user is unable to uninstall the application as there is no delete option for the application in the Download folder.

Note: User notices that the application is not removed from the Download folder even after wiping the handset

Steps to reproduce:



3. Notice that there is no option for uninstall the Application.

4. Wipe the Device.

5. Go to download folder.

6. Notice that the application is still visible in download folder.

COOK WITH CAMPBELLSThe user is unable to navigate to the main menu of the application, as the application doesn't proceed further from the Initial Screen.

Steps to Reproduce:





The user is unable to get back to the main menu from the about screen of the application.




4. Select About from menu options.

5. Notice that the user is unable to get back to the main menu of the application.

Issue:

If the user launches the application, the text in the application is displayed in the form of boxes as the application is in Chinese language.

Steps to Reproduce:





ULTIMATE LOCK

The user is unable to reply back to the received SMS as the task list blinks real fast and is not properly displayed, thereby making it extremely difficult for the user to see what to select.

Steps to Reproduce:




4. Send an SMS to the test device while the application running.

5. While the application is running press Alt-Esc to reply back to the SMS.


The user is unable to reply back to the received EMAIL as the task list blinks real fast and is not properly displayed, thereby making it extremely difficult for the user to see what to select.

Steps to Reproduce:




4. Send an EMAIL to the test device while the application running.

5. While the application is running press Alt-Esc to reply back to the EMAIL.


If the user selects the Alt-Esc with in the application to switch to another application, then the user notices that the task list blinks real fast and is not properly displayed, thereby making it extremely difficult for the user to see what to select.

Steps to Reproduce:






Note:

The user notices that the sounds are not audible within the application even after selecting "Yes" in the sound selection screen.

Fail:

Application sounds are still audible even after exiting the application.

Steps to reproduce:





5. Now select "Exit" to exit from the application.

6. Notice that the sounds are still audible.

Fail:

When the user switches to another application by pressing alt-esc, then the user notices that the application sounds are still audible.

Steps to reproduce:







ISSUE:

The application sounds are not audible upon resuming the application after receiving an incoming voice call.

Steps to Reproduce:







Fail:

If the user launches the application and select “Exit” from the main menu, then the user notices that the “Exit” option does not have any functionality.

Steps to Reproduce:




4. Select “Exit” from the application main menu.

5. Notice that the “Exit” option does not have any functionality.

The application is exited from "Canada/USA/Favorite" screens using close from the menu options.

Fail:

If the user launches the application and selects any of the icons from the application menu, then the user notices that the listed icons do not have any functionality.

Steps to Reproduce:




4. Select any of the icons from the application main menu.

5. Notice that the listed icons do not have any functionality.

The application fails to launch and displays the following error message with an “OK” option to dismiss the message: " Error starting ParkMobile: Module ‘ParkMobile-2’ not found”.

Steps to Reproduce:





If the user tries to resume the application after ending a voice call then the user notices a message “Resuming connection please wait. Press EXIT to quit the application” with exit option.

Note: However after waiting for some time then the user notices another message “No connection currently available. Please try again later (3)” with EXIT option to dismiss the message.

Steps to Reproduce:







The user is unable to navigate to the main menu of the application as the following network error message is displayed “Couldn't figure out your GPS position Try again (it may take a minute or two to lock on to your location) or find somewhere with a better GPS signal (GPS works best outdoors)”.

Steps to reproduce:




4. Notice the above mentioned network error message.

The user cannot exit the application as the text in the application is in the form of boxes.

Note: Even if the user tries to “Exits” the application by using “Back” key, then the user is unable to exit the application.

Steps to Reproduce:




4. Notice that the application text is in the form of boxes and unable to exit the application.

Fail:

The user notices that the "Done" button in the main menu of the application has no functionality hence user is unable to select "Sequence" or "Random" mode to start the quiz.

Steps to reproduce:




4. Select the “Start Quiz” button

5. Check any mode "Sequence" or "Random" and select the “Done” button

6. Notice that the “Done” button has no functionality.

Fail:

The user notices that the "Favorites" and “Exit” button in the main menu of the application has no functionality.

Steps to reproduce:




4. Select the star and back button to select the "Favorites" and “Exit” option in the main menu.


If the user launches the application then the user notices that the application freezes and unable to navigate further from the Initial screen.

Steps to Reproduce:

1. Wipe the device.



4. Select enter in the Initial screen.

5. Notice the above said behavior.

If the user installs the application, then the user notices an error message “Uncaught exception: java.lang.IllegalArgumentException”. With “OK” option to dismiss the message.


Steps to Reproduce:




If the user launches the application, then the application fails to launch and notifies with an error message with an "OK" option to dismiss the message: “Uncaught exception: push Modal Screen called by a non-event thread.”

Steps to Reproduce:





The user is unable to get into the application as the application keeps on displaying the following message: “Descargando datos”

Steps to Reproduce:




4. Notice that the user is unable to get into the application as the application keeps on displaying the following message “Descargando datos”

Emp Code # I079

The application fails to Launch gives an error message "Error starting VueZone: Class ‘net.rim.device.api.ui.decor. Background ‘not found. With “OK” option to dismiss the message.

Steps to Reproduce:

1. Install the application using JavaLoader



Issue:

No Audio is playing in the application, when the user selects the sound enable option.

Steps to reproduce:




4. Notice the above behavior.

Issue:

After launching the application, the user notices two application icons which are selectable in the task list.

Steps to Reproduce:



3. Select Alt-Esc.

4. Notice that above mentioned behavior.

The user is unable to navigate to the main menu of the application as the user tries to sign up the application then the user notices the following message:” Please enter a valid 10 digit US phone number".

Steps To Reproduce:




4. Give the valid 10 digits US phone number.

5. Click on "OK" button.


The user is unable to navigate to the main menu of the application as the following network error message is displayed “Network error Unable to access network”. With “OK” option to dismiss the message.

Steps to reproduce:




4. Notice the above mentioned network error message.

If the user creates a new account and selects “Agree” option, then the user notices the message “Net.rim.device.internal.io.CriticallOException: Critical tunnel failure” with “OK” option to dismiss it.

Steps to Reproduce:




4. Select “New Online Account”, give valid credentials and click "Next".

5. Select “Agree” option from the application screen.

6. Notice that the above said message is displayed.

If the user launches the application, then the user notices that the application freezes and unable to navigate to the main menu of the application.

Steps to Reproduce:

1. Wipe the device.




If the user launches the application then the user notices a message “Lo sentimos, este servicio solamente esta disponible para usuarios moister... (Sorry, this service only available to users movistar ...)” Is displayed with “Volver (Return)” option.

Steps to reproduce:




4. Notice the above mentioned message appears and the user is unable to navigate to the main menu of the application.

If the user launches the application then the user notices a message “There was a problem installing the question pack. Do you have the MobileQs Trival Game installed? Visit http://mobileqs.com/support.html for more information

Steps to Reproduce:




4. Notice the above message.

Fail:

If the user launches the application, then the user notices graphical glitches on the application screen.

Steps to reproduce:





The user is unable to navigate to the main menu of the application, as the user notice Black blank screen doesn't proceed further from the Loading Screen.

Steps to Reproduce:





The user is unable to get in to the application as application asking the information about the server details like Host Name, Port, Server Name, User Name, and Password.

Steps to Reproduce:




4. Notice the “Preferences” screen to enter the server details.

5. Notice that the application asking the above mentioned server

If the user launches the application then the user notices a message “Controlled Access Exception. Please set all KeyBooster’s permission to ALLOW in BB Home Screen>Options>Advance Options>Applications>Key Boosters>Menu Key>Edit Permission”.

Not: However the application is not listed in the mentioned location.

Steps to reproduce:





If the user launches the application then the user notices a white blank screen, and the application fails to launch.

Steps to Reproduce:


2. Install the application using javaloader.


4. Notice a white blank screen and application fails to launch.

Issue:

If the user launches the application then the user notices that the option “Manage Scheduled Calls" in the application main menu is cutoff.

Steps to Reproduce:




4. Select "Manage Scheduled Calls" option.

5. Notice that the text is cutoff.

The application fails to Launch gives an error message "Error encountred during XML parse: End tag does not match start tag ‘meta’”

Steps to Reproduce:





The user is unable to navigate to the main menu of the application, as the application doesn't proceed further from the “Processing” Screen.

Steps to Reproduce:




4. Give the valid credentials on the activation screen.


Fail:

If the user selects any of the options from the main menu of the application then the user notices that options in the main menu does not have any functionality.

Steps to Reproduce:





The user is unable to login into the application as the login details are not provided to the user.

Note: If the user tries to create the account then the user notices a message “Error creating account: Please try a different ID and Password”

Steps to Reproduce:




4. Notice the Setup screen.

5. Enter required information.

6. Press the ‘Create Account Now’ button.


Fail:

If the user launches the application, then the user notices that the “Connect” option which is in application menu does not have functionality.

Steps to reproduce:




4. Select "Connect" option.


Fail:

If the user launches the application, then the user notices that the “About” option in application menu is cut off.

Steps to Reproduce:





If the user launches the application and selects the option” am a new user” from the application, then the user notices the following error message ‘HTTP Error 404: Not Found’

Steps to reproduce:




4. Notice the initial splash screen and enter the device number.

5. Notice the login screen.

6. Select option “am a new user”


If the user launches the application, then the user notices an error message ‘An error occurred while processing your request.’

Steps to reproduce:

1. Wipe the device.




The user is unable to navigate to the main menu of the application as the user is not able to enter any details in the email field.

Steps to reproduce:




4. Notice that user is unable to enter any details in the email field.

If the user launches the application, the user unable to navigate to the main menu of the application as the application display a message “Logon to license server was unsuccessful, Please try later”

Steps to Reproduce:





After launching the application and granting Trusted Application status and permitting all permissions to all prompts, the following message is displayed as "Uncaught exception: Phone number must contain all digits" with Ok option to dismiss the message.

Steps to reproduce:

1. Wipe the handset


3. Select ‘Yes’ to grant Trusted Application status to all requests and allow all permissions.

4. Notice the above said error message.

If the user launches the application for First time, then the user notices an error message “Uncaught exception: java.lang.NullpointerException”. With “OK” option to dismiss the message.

Note: However the application launches successfully for the second time.

Steps to Reproduce:





Note: If the user launches the application, then the user is prompted to install "MobiPocket Reader”. After installing the application user notices "MobiPocket Reader” icon in download folder and testing done on "MobiPocket Reader" screen.

The user is unable to navigate to the main menu of the application as the “login” and “New User” options do not have functionality.

Steps to reproduce:





If the user launches the application, then the user notices a message “invalid license key” and the user is unable to navigate to the main menu of the application.

Steps to Reproduce:





The user can create an account with in the application after registering in the application and entering valid password in password filed. Then the user notices a message "No user found. Please register”.

Steps to reproduce:




4. Select Register option.

5. Fill all the fields.

6. Enter valid password in password filed.

7. Notices a message "No user found. Please register”.

Unable to decide the "Purchasing Type" as the application fails to navigate to the main menu.

The user is unable to navigate to the main menu of the application as the Login details are not provided to the user.

Note: To register the application user needs UMD.EDU email address.

Steps to Reproduce:




4. Notice the Login details are not provided to the user.

If the user launches the application then user notices an error message “ Net.rim.device.api.io.file.file.FileIOexception: File not found” with ‘ok’ option to dismiss the message.

Steps to reproduce:





If the user launches the application then the notices a splash screen for a few seconds and the application exits to the device’s main menu.

Steps to Reproduce:




4. Notice the Splash screen.

5. Notice the application Exits to device menu and application fails to launch.

Unable to test this application as there is no user interface.

The user is unable to perform this test case as the application is not listed under the Applications menu.

Steps to Reproduce:



3. Select Options -> Advanced Options-> Applications.

4. Notice the application is not listed to perform this test case.

The user is unable to navigate to the main menu of the application as the user does not received any text message containing of login information to log on in the application.

Steps to Reproduce:




4. Enter the Valid Mobile Number.

5. Select "Submit" option.

5. Notice that the user did not receive any text message.

The user is unable to select yes option from the “sound selection” screen as there is no functionality for the option “Q” to select.

Steps to reproduce:





Fail:

If the user launches the application, then the user notices that the options which are present in application menu are faded.

Steps to reproduce:





Fail:

If the user launches the application in landscape mode and selects menu button, then the user notices a blue blank screen. However the application looks fine in the Portrait mode.

Steps to Reproduce:





The user is unable to navigate to the main menu of the application as the following message is displayed: "There are no characters for this account. Try camping with your character". With ok option to dismiss the message

Steps to Reproduce:




4. Enter valid login details.


The Application launches upon installation but the icon is not visible in download folder. User can confirm by noticing the application in options->Applications->ExpressGallery.

The user is unable to navigate to the main menu of the application as the following message is displayed: "can not connect to sever".

Steps to Reproduce:




4. Select Register option.

5. Enter valid user details


If the user tries to register with in the application after entering valid details, then the user notices that the user name is “Unavailable” and user is unable to enter in to the main menu of the application.

Steps to Reproduce:




4. Select New User.

5. Enter valid user details in registration screen.

6. Notice user name is unavailable and user is unable to register with in the application.

Bangaram

[email protected]


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