Transcript
Page 1: Social Media Boot Camp   New York

New York, May 19, 2009

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Social Media Principles

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NickGonzalez

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MEHACK

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Focal Point Of Startup Community

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2,000,000 Daily

Focal Point Of Startup Community

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2,000,000 Daily

Focal Point Of Startup Community

Legitimized Blogging

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FLACK ME

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Social Media

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Social Media

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(1)How Social Media Changes Marke9ng Campaigns

(2)Principles For Successful Social Media Marke9ng

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Promise (1)

How Social Media Changes Marke9ng Campaigns

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Create

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DistributeCreate

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AnalyzeDistributeCreate

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NewToolsNewApproach

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AnalyzeDistributeCreate

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AnalyzeDistributeCreateFe

atur

es

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AnalyzeDistributeCreate

Cha

nnel

s

Feat

ures

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AnalyzeDistributeCreate

Cha

nnel

s

Feat

ures

Met

rics

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ChangesInApproach

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Changes

• MessagesAreStatements

• ChannelsareConduits

• MetricsMeasureExposure

• MessagesareQuesAons

• ChannelsareCultures

• MetricshaveMeaning

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MarkeAngMessagesAreQuesAons

Create

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WhatwouldyousaytothePresident?

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WhatwouldyousaytothePresident?

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GuidedConversaAon

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ChannelsAreCultures

Distribute

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SocialNorms

• Behaviorvariesbychannel

• Formsofexpression

• Typesofgestures

• TypesofrelaAonships

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SocialNorms

• Behaviorvariesbychannel

• Formsofexpression

• Typesofgestures

• TypesofrelaAonships

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MetricsHaveNewMeaning

Analyze

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NewMetrics

• Friends

• Followers

• Readers

• Comments

• RaAngs

Neilsen

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Promise (2)

Principles For Successful Social Media Marke9ng

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HowDoWeReproduceSuccess?

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(1) Listen

(2) Be Authen9c

(3) Move Fast

(4) Less is More

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ListeningisRequired

•GaugeSenAment

• UnderstandCulture

• CreateaResponse

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BlogPostHeard‘RoundTheWorld

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Dell’s(Slow)Response• 12blogs

• 23TwiXeraccounts

• Forums‐1.5millionusers

• Groups

• Wikis

• IdeaStorm

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BeAuthenAc

• BuildTrust

• BeRaw

• BeHuman

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BUSTED!

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MoveFast

• Iterate...Iterate...Iterate

• Likeexercise,aliXleeachday

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LessisMore

• TurnDownTheVolume

• CreaAvityComesFromConstraint

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Crea9vity Comes From Constraint

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Crea9vity Comes From Constraint

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SummaryApproach

• MessagesareQuesAons

• ChannelsareCultures

• MetricshaveMeaning

Principles

(1) Listen

(2) Be Authen9c

(3) Move Fast

(4) Less is More

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Nick Gonzalez• Twitter.com/NickGon

[email protected]

• Blog.SocialMedia.com


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