Download - Syed ejaz bukhari (pbe3)
Professional Behaviour & Etiquette
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Syed Ejaz Bukhari
Life Coach & Motivational Speaker
I am a LIFE COACH and I have
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Trained more than 400,000 teachers and professionals belonging to other fields (public plus private ) of Punjab, KPK, Kashmir, Waziristan, FATA, Islamabad, Sindh and Baluchistan
Written 26 Books Trained 30,000 students of IELTS, TOEFL, PTE, TOEIC,
ESOL & SPOKEN ENGLISH Tailored 85 ESP (English for Specific Purposes)courses Been a TV host Been a Word therapist Conducting talks and seminars on inter-faith harmony
Aim of the Workshop
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The aim of the training session is to: bring about personality development with regard to the different behavioral dimensions and etiquette that have far reaching significance in the direction of organizational plus personal effectiveness.
Objectives of Workshop
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By the end of the workshop, the participants will get familiar with :
professional ethics Personal grooming difference between personality and character and
the multifaceted influence of the Behaviour of the employees upon organizational effectiveness
Behaviour modification Stress and how it can be managed Time and how it can be managed Manners and etiquettes (eating and drinking) Listening (note-taking)
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Your acceptance and involvement in Training Would ensure a change in your behaviour and attitude towards professional life.
Let’s Shake Hands
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Bad Handshakes
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We Have, we knowdo we show, Need to knowyes , Need to know (an exercise taken from the book “Meet YOU in You” on Personality Development by Syed Ejaz Bukhari)
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Personality is
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WHO we ARE WHAT we DO
WHEN everybody is watching
Character is
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WHO we ARE WHAT we DOWHEN nobody
is watching
Professionals have(ACCEC)
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Attitude
Character
Competency
Excellence
Conduct
YES
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Understand please
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NOW BE (Behaviour and Etiquette)
Professional look : Personality
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MASK
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MASK
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MASK
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INSIDE
OUTSIDE
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Outside
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Now SEE(you are your message)
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Shave on daily basis
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Yes please !!!!
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Reflects taste
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Ease –Look-Grandeur
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Sober and Professional
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How do you see this?
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Right Posture: Etiquette
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Right posture
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Taking Tea Etiquette
Spread the Kindness
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We are educationists
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•We are observed•We are followed•We are models
Sneezing, Coughing, Yawning
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BE!!!!
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Your behaviour (Verbal/Non Verbal) shows your personality and your real self.
Your behaviour makes the image of your personality in the minds of the people.
Thus, Your Behaviour itself is your Identity.
Behavior is action
Etiquette is the set of rules
These approaches do not let me change?
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I am like that. My parents are like that. I don’t know why I am like that. That’s my habit. That’s my nature. I cannot change. he/she/they always do this with me.
Why should I change?
When in professional worldLearn to be someone else Create and Maintainprofessional identity
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Change your approach and Love yourself
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Or GET ready for
Stress
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Read it to your partner
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Inside
Problems are not just with us. SEE VIDEO CLIP
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PBE: PERSONALITY
P- Positivity about PrivacyE- EducationR- Righteousness/Right/ReasoningS- SensibleO-OpportunityN- NO to Laziness/delaysA- AttitudeL-Love for all/workI-Involvement and interactionT- ToleranceY- YES to Productivity
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Positivity about Privacy
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Privacy demonstrates self-respect and respect for others.
Take pride in respecting others and yourself
Read Please (an exercise taken from the book “Meet YOU in You” on Personality Development by Syed Ejaz Bukhari)
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Two men went to the bathroom during a scheduled meeting and one was ready to go back to the meeting room before the other. The one that was ready to go back was getting frustrated and wanted to tell the other man to hurry up. He stopped and remembered that it was important to respect the privacy of others and then he waited patiently for his colleague.
Read please (an exercise taken from the book “Meet YOU in You” on Personality Development by Syed Ejaz Bukhari)
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An officer was waiting for his/her subordinate as he/she went to pick the file from the office, left by the officer himself/herself. He/she called out, “hurry up?” No answer came as the sub-ordinate in hurry, could not listen to it. The officer shouted again and again, and his/her colleague told him/her that he/she needed to be quite and wait. The officer realized his/her mistake and waited quietly.
Read please(an exercise taken from the book “Meet YOU in You” on Personality Development by Syed Ejaz Bukhari)
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An officer took one of the visitors (4 in numbers) away from the place he/she was sitting with. He/she wanted to share something in private. In the meanwhile, a visitor from the rest stood and tried to get close to both. Suddenly, one among the rest requested him/her to get back as this might disturb their privacy. This man understood, accepted and came back.
Read please(an exercise taken from the book “Meet YOU in You” on Personality Development by Syed Ejaz Bukhari)
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I was sitting with my colleagues in my office. A ring on my mobile made me leave the room. One of my colleagues followed me, it was a call from home, I had to remain silent as he/she was around, I turned ,passed smile, he smiled back and remained there. This irritated me but I had no choice, so I disconnected the call by saying “call you back”. This was my wife’s call and rest you know all. When I got back to my room, they, with big smile, said, “We knew whose call was that”?
Activities/Role Plays(an exercise taken from the book “Personality Development” by Syed Ejaz Bukhari)
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Discuss ways in which you can show that you
respect the privacy of others. Share your
examples.
Discuss the relationship between privacy and
respecting yourself.
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Read carefully and discuss it with the one sitting next to you.
We normally do things first and then think about justifying them. This leads us nowhere but to stick to whatsoever, be it wrong or right. This snatches right from wrong. This results in deadlock against development.
(An extract taken from the book “Meet YOU in You” on Personality Development by Syed Ejaz Bukhari)
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PBE: Sensibility
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PBE: NO to Laziness/delays
SO SAY NO to
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PBE:Attitude
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PBE(Individual to Society)
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INFECTAFFECT
Jee Junab!!!!
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PBE: Love for all/work
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PBE: Involvement /interaction
Need to know
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NO FUN, NO INTERACTION, NOINTERACTION,NO INVOLVEMENT,NO INVOLVEMENT, NO
LEARNING
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PERSONALITY: T- Teaching tolerance
Prepare
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PBE:Say YES to Productivity
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Hand outProfessional Behavior & Etiquettes: Do’s and Don’ts of Professionals (taken from a book on personality development “Meet YOU in You” by Syed Ejaz Bukhari)
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GW: Need to know:(taken from the book “Personality Development” by Syed Ejaz Bukhari)
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I know and I know that I Know [conviction] I know (people say) but I don’t know that I
know [impact] I know but I need to know that I know
[realization] I don’t know but I don’t let any one know
that I don’t know[improvisation] I know but he/she does not know that I
know [Art] I know and they know that I
know[impression]
NOW
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Video about mannersWho comes into your mind?
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Using Napkins
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Every day Tea Etiquettes
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Dining Etiquettes
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Placement and use of utensils
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Main course
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Salad Course
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Dessert
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I know BUT I need to realize and I would In Sha Allah
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