Download - Te Takere for Librarians
Horowhenua
Governance
Name
Building
Building
Building
Community Centre not Library
Community Centre not Library
Design Brief
• Third space,• Family destination,• Connected,• Community.
Principles• Platform• Helping• Sustainable• Manaakitanga• Inclusive• Delight• Connections
Scope• Business support• Children• Community support• Customer service• Education• Exhibitions, Events
& Performances• Library
• Local and family history
• Meeting facilities• Older adults• Te Ao Maori• Technology• Visitor Information• Youth
Development Manager
Library Services Manager
Customer Experience Manager
CEO( The Management Team)
• Youth• Events• Facilities• Education.
• Local History• Collections • Children• Digital
• AA• Visitor Info• Customer
service
Customer Experience Manager
Customer Experience Manager
CEO
• Local History• Collections • Children• Digital• Youth• Community Learning
• AA• Visitor Info• Customer service • Events and Exhibitions• Function Centre• Finance• Communications
Executive Assistant The
Management Team
Challenges• Income generation• Fish bowl• Highly productive• Can’t be all things to all people• Managing expectations• Partnerships are hard work