First Steps in Making Your Decision
The Cloud Series:
Tim Weber, Director of Infrastructure ServicesADNET Technologies, LLC
Brian Mulligan, Sales Manager, Enterprise ServicesComcast Business Services
Agenda
Why are we here? State of the cloud Connectivity for the cloud Protecting your data Cloud ready applications Wrap-up Questions
Why Are We Here?
Are you…
Using the cloud? (Are you sure?)
Considering going to the cloud? What scares you about going to the cloud?
Ruling out the cloud as an option? Why?
State of the Cloud
Cloud is here to stay Can help to reduce costs & complexity No silver bullet Lots of confusion in the marketplace
The Hype Cycle
Source: Gartner Hype Cycle for Emerging Technologies
Cloud Considerations
Connectivity Complexity Costs Core to the business Culture
Connectivity for the Cloud
Comcast Business Class
Exploding bandwidth demands
Driving need for the ultimate in high performance networking
Meaningful Use is driving network traffic grow resulting in stressed infrastructure
MORE CONTENT
MORE DEVICES MORE APPLICATIONS
MORE ON-DEMAND ACCESS
Network traffic growth is stressing current infrastructure
IT leaders demand high-performance network connectivity
Not applicable
Other
Stress on the network from BYOT
Cloud computing initiatives
Virtualization
Business continuity/Disaster recovery
Bandwidth intensive apps
0 10 20 30 40 50 60 70 80
6
7
23
39
51
56
74
Majority of surveyed IT leaders see bandwidth intensive applications, business continuity/disaster recovery and virtualized resources as contributing to the demand for high-performance connectivity.
Technology benefits of high-performance connectivity
Other
Ability to Reduce Security Risk
High Bandwidth Across Multiple Sites
Ability to Reduce Downtime
Improves Scalability
Increases High Availability
Improves Reliability
Increases Bandwidth
Application Speed + Performance
0 10 20 30 40 50 60 70 80 90
2
24
39
41
51
54
57
64
77
Other
Lowers TCO
Reduces OPEX
Meet Customer Needs
Increases Efficiency
Increases Productivity
0 10 20 30 40 50 60 70 80
2
22
35
54
67
73
Business benefits of high-performance connectivity
Comcast’s high-capacity connectivity solutions address IT challenges
Application Performance
Regulatory Compliance
Secure Connection to the Cloud
Business Continuity
Support
SecureData CenterConnection
Effectiveness and Efficiency
Highly reliable, secure and scalable connectivity to
enterprise or 3rd-party data center.
NEED ANSWER
Reliable, secure and scalable data center connectivity
Rely on carrier-grade point-to-point and multi-point Metro
Ethernet services from Comcast Business Class.
Business continuity
Highly reliable, secure and scalable data and Internet connectivity for seamless business operations when
disaster strikes.
NEED ANSWER Carrier-grade Metro Ethernet and voice services delivered over a diverse and resilient
fiber optic network.
Comcast offers the largest facilities-based last mile alternative to the phone company.
Comcast Network
MPLS CoreVPLS
Ethernet LAN
L2VPNEthernet P2P
Any to Any Network Point to Point Network
CPE CPE CPE CPE CPE CPE
Cloud computing
Exploit appropriate cloud-based opportunities without
connectivity limitations.
NEED ANSWER
Rely on Ethernet Dedicated Internet Access from Comcast Business Class to get to and
from the cloud.
• Single links from company offices to the cloud are single points of failure
• To ensure IT continuity requires a second network link
Double Down to the Cloud
Solutions to address network constraints
NEEDHighly scalable, reliable and secure bandwidth via network services
ANSWERRely on carrier-
grade Metro-Ethernet services available in easily
adjustable increments
betweeen 1 Mbps and 10Gbps
Ethernet Private Line Ethernet Virtual Private Line Ethernet Network Service Ethernet Dedicated Internet
16
DATA & INTERNET
VOICE
Business VoiceEdge Business Class Trunks Business Class Voice
Comcast Business Services portfolio
Comcast people and resources make the difference
SUPPORT
• Experienced team with thousands of dedicated professionals
• Carrier class network engineering support experts on staff
• Strong local presence in every market Comcast services with customer service, engineering and technical support available 24/7/365 to support customer needs
• Ongoing multilayer, proactive monitoring and troubleshooting
• Business Services Network Operations Centers (BNOCs) provide redundancy and operate 24x7x365
• Responsive to changes in network demand
LOCAL PRESENCE
NETWORK MANAGEMENT
Cloud Readiness
Complexity
• How “cloudable” are your applications?• SaaS applications• What if there is no SaaS?
Costs
Cloud is not always cheaper Cost factors to consider
Total costs for maintaining (either) Bandwidth upgrades?
Need to understand your ROI
Core to the Business
How relevant is the function to your business If not core, then why are you doing it? If core, what is your tolerance for downtime?
Culture
Are you a control freak? Security – is the cloud more or less secure? Can you organization deal with the change?
Protecting Your Data
Data Security
Elephant in the room Giving up control
(In many cases, your data is safer in the cloud than your office)
How Can I Know it is Safe?
• Know your vendors• Levels of protection (access control, password, encryption)
• Levels of backup
• Keep personal & corporate data separate• Challenging with the concept of BYOD
• Strong policies can be your friend• For example – what can people do from their mobile devices? What type of
data do we allow them to access?
Now What?
So where do we go from here? Cloud forces clarity on what you do Need to know what is core and what isn’t Are your apps cloudable?
We can help Review of your systems Lead you down a path – incremental change
Appendix
Ethernet Private Line
OVERVIEW
Reliable, flexible, high bandwidth alternative to traditional TDMPrivate Lines, enabling customers to connect CPE using a lower cost Ethernet interface.
FEATURES BENEFITS
Allows customers to use any VLANs orEthernet control protocol across the service.
Meet the demand of bandwidth-intensiveapplications without disrupting your internal customers’ needs with flexible, scalable point-to-point configurations delivering high-capacity fiber connections between two sites.
Ethernet Virtual Private Line - EVPL
OVERVIEW
Reliable, flexible, cost effective alternative to traditional TDM Private Lines, Frame Relay or ATM, delivering the highbandwidth you need, when and where you need it.
FEATURES BENEFITS
Similar to Ethernet Private Line, Ethernet Virtual Private Line provides an Ethernet Virtual Connection between two customer locations,replacing frame relay or ATM services while also supporting Service Multiplexed User Network Interfaces (UNI).
Allows for a single physical connection to customer premise equipment for multiple virtual connections.
Ethernet Network Service - ELAN
OVERVIEW
A reliable, cost effective alternative to traditional hub and spoke network topologiesusing Frame Relay, TDM private lines or ATM, offering a more flexible and scalable network solution.
FEATURES BENEFITS
Perfect for organizations with many locations and high data traffic, Comcast Ethernet Network Service enables customers to connectphysically distributed locations across a MAN as if they are on the LAN.
The service provides VLAN transparency, allowing customers to implement their own VLANs without coordination with Comcast.
Ethernet Dedicated Internet
OVERVIEW
A simple, reliable and more flexible option to traditional private line dedicated Internet access services, providing higher bandwidth and increased efficiencies.
FEATURES BENEFITS
Ethernet Dedicated Internet provides an Ethernet Virtual Connection (EVC) from the customer premises location to a Comcast Internet Point of Presence (POP) router.
Comcast Business Class’ Ethernet interface enables compatibilitywith your LAN.