UX Intern at Fundacion Paraguaya
Jackie Wolf University of Michigan
Summer 2014
My Bme in Paraguay
Why I Came to Paraguay (InspiraBon)
• Toby Shapshak (Ushahidi) – InnovaBon in Africa – Can’t solve a problem from 5000 miles away
• Paul Rusesabagina (Hotel Rwanda) – Called on students to be ciBzens of the world
• Is there more to UX than Yo or Flappy Bird – There has to be more to it than entertainment – How is accessibility different outside of the US
Why I Came to Paraguay (PracBcal)
• Working Environment – Working as a UX person in an atypical environment
– NGO – Working in a non-‐tech heavy environment
• Trial by Fire – Won’t develop skills unless forced – How do I handle a wide range of projects
Projects: Website
• Work to do – Install Poverty Stoplight onto website – Assess usability of website – Make recommendaBons
• Things to learn (or work on) – WordPress – Coding Skills – TesBng – EvaluaBng
Project: Business Plan App
• Work to do – Paper app – Prototype – Design
• Things to Learn – Axure – Java – How do you plan out an app from start to finish
What do I do?
• UX Stuff = – Flow Charts – Personas – Usability Tests – HeurisBc EvaluaBons – ComparaBve EvaluaBons – Prototyping – Wireframes – Contextual Inquiry – Lots and lots of post-‐it notes
Axure is my nemesis
So my work process is a liale crazy…
Lots of drawings
I never claimed to be an arBst
Lots and lots of Post-‐it Notes
Website Report Outline • SEO
– Caught that it hadn’t been submiaed to Google – RecommendaBon of plugins to improve SEO
• Security – Everyone’s using the same password
• Content – Content isn’t scannable – Readers aren’t paBent
• NavigaBon – NavigaBon based on structure of company not based on what client is
looking for – Reorganize navigaBon
• Form to double check on content and website when it is revised or added to.
Learning Process
• Lots of starts and stops – App – Website
• Say yes to everything and figure it out later – Building the app vs building the prototype – Survey online
What I learned • Be comfortable being uncomfortable • Juggling mulBple projects • Time management (sBll need to work on this) • Business plans • Microfinance • FighBng Poverty • Measuring Poverty • A liale informaBon is a dangerous thing • What skills I need to further develop • My co-‐workers at FP are the best!
Thanks for the help when the Internet was being dumb….