dr. david prezant - enterprise content management: new york city fire department
DESCRIPTION
Dr. David Prezant, FDNY, and Kevin Hansan, Imagework, showcase their Alfresco Case StudyTRANSCRIPT
Kevin Hansan President
ImageWork Technologies Corp. [email protected]
914.396-‐8616
ENTERPRISE CONTENT MANAGEMENT
Presenters
Alfresco Content.Gov 2012
David Prezant, MD -‐ via Skype Chief Medical Officer Special Advisor to the Fire Commissioner for Health Policy Co-‐Director WTC Medical Monitoring & Treatment Programs New York City Fire Department [email protected]
ABOUT IMAGEWORK
• Enterprise Content Management Systems Integrator
• 20 year track record of building world-‐class vendor independent soluWons
• 55 employees distributed across New York, and Hyderabad, India
• Customer deployments in North America, Europe and Asia, requiring 24/7 support across 9 Wme zones
• Numerous awards and recogniWons for our client soluWons
• Early pioneer of the 'Gov 2.0' movement
• 11,500 Firefighters • $1.5B Annual Budget • Medical Division monitors health of Firefighters
• Firefighters have the right to go to any medical services provider for treatment
• Medical Division processes medical claims / New York City Government Pays
NEW YORK CITY FIRE DEPARTMENT
NEED FOR CONTENT MANAGEMENT – 9/11
Approximately 2,000 First Responders Injured
NEED FOR CONTENT MANAGEMENT – AFTERMATH
11,500 Firefighters exposed to physical and emotional hazards at the disaster site
NEED FOR CONTENT MANAGEMENT -‐ EVERYDAY
50 Firefighters injured in the line of duty daily
DR. DAVID PREZANT – FDNY CHIEF MEDICAL OFFICER • Co-‐Director of the FDNY World Trade Center Medical
Monitoring Program and the Senior Pulmonary Consultant for FDNY
• Member of the InsWtute of Medicine's Commiaee on Personal ProtecWve Equipment in the Workplace, the NaWonal Fire ProtecWon AssociaWon's Health and Safety Commiaee, and the InternaWonal AssociaWon of Firefighters Redmond Medical Advisory Board.
• Professor of Medicine at the Albert Einstein College of Medicine; Director of Albert Einstein Medical School's Pulmonary Course for medical students and the Research Director for their Unified Pulmonary Division.
• IniWated a mulW-‐million dollar medical monitoring and treatment program for FDNY firefighters funded by FDNY, the Centers for Disease Control and PrevenWon (CDC) and the NaWonal InsWtute for OccupaWonal Safety and Health (NIOSH).
• Principal InvesWgator for the FDNY Data CoordinaWng Center for the WTC Medical Monitoring Program and is on the Steering Commiaee for the WTC Medical Monitoring Program.
• Line of Duty Injuries results in “Long-‐Term” transacWons (iniWal treatment through physical therapy can be years)
• 60,000 Medical claims / $15M paid annually
• 2000+ Medical providers
• Changing workers’ compensaWon reimbursement rates
• MulWple payment requirements (NYC Government / Federal Government)
FDNY MEDICAL DIVISION AND ENTERPRISE CONTENT MANAGEMENT TECHNOLOGY
WWW.CLAIMCONNECT.US
ELIMINATE PAPER FORMS WITH E-‐FORMS
• Vendors can submit industry standard medical claims (HCFA-‐1500, UB-‐92, and UB-‐04 )
• Accepts approved procedure codes only
• AutomaWcally calculates allowed compensaWon fees
• Flags duplicate claims • Eliminates keystrokes for
FDNY claims examiners
RESEARCH FUNCTIONALITY
• Vendors rewarded with 5 years of payment history at procedure code level
• Payment Status
• Inquiry Messaging System
SECURITY OF INFORMATION
• Hosted on servers outside FDNY • All traffic is SSL encrypted
• SensiWve data encrypted at the column and disk level
• Data synchronizaWon with FDNY internal systems leverages 448-‐bit encrypWon and compression
• All sign-‐ins require two-‐factor authenWcaWon via SMS or email
• Website infrastructure subject to independent third party audits
FDNY CLAIMS PROCESSING TODAY
• 36% of claims filed electronically
• 82% reducWon in claims processing Wme
• 20% improvement in disbursement efficiency
WHERE WE ARE GOING
• ClaimConnect Mobile
• EMSConnect – Tracking Hypothermia VicWms
• VendorConnect – Invoice Processing
THANK YOU! [email protected]