drishtee- an ngo
TRANSCRIPT
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Outline
About Drishtee
The Setting and Background The Model
Some Key Services
Credential
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About Drishtee
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About Drishtee
Is a social organization Creating an impact in villages.
By creating an ecosystem of sustainable micro-enterprises riding on thesupply chain platform.
Led by Drishtee-trained and selected local entrepreneurs.
Giving opportunities to provide market access and linkages for physical
products such as eyeglasses, mobile phones, and agricultural products. And for services such as Health, Education, Banking and Finance.
Reducing the role of the intermediary.
Has created a network of over 12000 rural entrepreneurs in remote rural areas.
Drishtee creates a low cost direct delivery supply chain platform that Increases access to critical products and services. Thereby addresses the social issue of marginalization.
And provides economic opportunities to the rural poor.
Drishtee creates a low cost direct delivery supply chain platform that Increases access to critical products and services. Thereby addresses the social issue of marginalization.
And provides economic opportunities to the rural poor.
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Infrastructure
Drishtee's model works where the locations are remote That is where Drishtee adds value by providing access. Typically these locations are such where infrastructure is a
constraint.
Continuously aims to perfect last mile delivery systemsusing technology and scientific methods.
Uses scale economics and aggregates demands on theroutes it works.
All services ride on this infrastructure.
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More About Drishtee
Started as a Limited Company
Drishtee Development and Communication Limited(Drishtee Dot Com Ltd. at inception) [DDCL]
Created an NGO arm
Drishtee Foundation
for leveraging on the network created and for research.
The Group
Drishtee Development continues to create the infrastructureof franchisees.
The research, training, induction and services are providedby Drishtee Foundation.
Both organisations work closely leveraging on each other.
Drishtee has been used here to imply the group.
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Capacity Team Drishtee
Satyan Mishra (MBA, Delhi University)
Founder and Managing Director . Started as an entrepreneur. Has devoted his life to his passion for rural development. Several recognition's including Ashoka foundation fellow.
Shailesh Kumar Thakur
Co-founder along with Satyan and Director on Board. Manages the entire field operations of Drishtee. Has involved himself significantly in areas connected with e-
governance and education. Excellent contacts with government at various level of state
and district administration.
Nitin Gachhayat (MBA, Fore School)
Co-founder along with Satyan. Looks after Services and Processes.
Siddhartha Shankar (Engineer, MBA, Delhi University)
Earlier worked in United Nations for several years. Looks after Strategy, Relationships and business
Development.
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Team Drishtee (Key Directors & Advisors)
Dr. V. Anantha Nageswaran An IIM, Ahmedabad graduate. Presently MD of Bank Julius Baer, Singapore. Earliest top positions in banks like Credit Suisse. Well known authority in the capital market based in Singapore. One of the first angel investors of Drishtee.
Varun Sahni India Country Manager of Acumen Fund. Has worked in the area of social enterprise for the past seven years
including his recent participation in Hindustan Lever Ltd.s ProjectShakti.
Masters in Political Economy from Columbia University.
Hardika Shah Consultant of several years standing based in the US. 14 years of management consulting experience across multiple
industries and borders. Currently, the global product marketing lead for the Embedded
Software Initiative within Accenture. Responsible for the launch and expansion of a new business area for
Accenture to offer embedded software services to its client base.
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Rural India remains a largely untapped market Serviced by intermediaries that add no value
Villages across India: 611,000
# of medium villages: 100,000
Aggregate Product Spend: $8B/yr
Aggregate Services Spend: $7B/yr
Opportunity:$10B - $12B/per year
Sub-standard access to basic services and products
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47% of childrenbelow 5 aremalnourished.
About a fifth of thepopulation ischronically hungry.
40% population lives onless than $1 a day. Indiahas more poor than subSaharan Africa.
Declining inthe UNsDevelopmentindex dropping
from 115 in2009 to 119.
Rural Indiaonly growingat 1.9% / yr.5% less thanthe overallIndian growthrate.
The disparities are widening,particularly for women and already
disadvantaged.
But...There are problems
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For Every One Rupee spent in a village
Food 49%
Health 20%
Social Liabilities 17%
30 Paisa goes to an Intermediary
Others, including fuelconsumables & tobacco 14%
The Poor end uppaying more for the
same services
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An Eco-system in the Village
Bottom up approach and service delivery Each of Drishtee's services have a relevance & impact.
Service delivery also a function of aggregation.
Each service adds to create an integrated eco-system in the village.
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Some ey Drishtee ServicesCreating sustainable rural businesses
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Drishtee Health
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The Problem
People do fall sick even in villages.
When they do, they either get well without intervention or go to thequack.
They may get better or become worse.
If they don't recover, they have to travel to the nearest townwith higher cost.
For expenses, they frequently have to sell their meagre assets,
or become perpetually indebted or they die.
Suicides in villages by the sick is not uncommon. Though noofficial statistics exist.
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Background of failures
First steps in 2004 Series of iterations & lessons learnt Series of telemedicine initiatives.
These models failed.
A human touch is critical in rural communities.
Established platform to focus on doctor consultations. organized more than 500 weekly clinics in the states of Bihar and
UP, where a qualified doctor would attend to patients. Initial success
Interest faded rapidly.
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The Refined Model
Rests on Drishtee's core supply chain model for effective deliveries at optimum cost utilization.
Integrates with the ecosystem of micro-enterprises that Drishtee creates
Approach
focuses on trained women entrepreneurs. reaches out to 50% of the population (Women) without initially disturbing
the quack. has components of basic diagnostics and basic pathology. support from qualified practitioners and back end support of local
hospitals.
Linked at the Back-end A qualified Doctor who takes weekly rounds. A phlebotomist / Lab technician for weekly sample collection.
Cell phone link for emergency consults.
C
reates sustaining income for all links in the chain and provides benefits tothe community.
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Plan of Action
10000 Women Health Entrepreneurs within three years Many geographies to run in parallel
Units of 5 routes where the supply chain and the commonbackend processes like linking with hospitals
Outlay Rs. 23750 (USD587) per franchisee for scouting / selection /
training etc.
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Drishtee Education andLivelihood
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The Problem
Every poor farmer seeks a better life for his children
Intuitively knows that it is possible only through education.
Which is not easily accessible
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Background
Drishtee's main stay service has been computer education
Trained over 30,000 village youth in India;
Substantial experience and capacity in this area.
Processes and Systems in place
A strong image in villages.
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Approach & Model
Education is the stepping stone for livelihood creation.
A key area of focus for this is through rural outsourcingcentres (Rural BPOs).
Drishtee has successfully established a sustainablemodel and built around the model various processessuch as quality assurance and training.
Started additional vocational courses that would helpcreate rural micro-enterprises.
The model rests on the Supply Chain and is sustainablefor all links while providing a valuable service.
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Drishtee FinancialServices
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The Problem
The poor more than any one else need financial services desperately toplan for their future, for security, for the rainy day and for their children. But there are no savings and insurance instruments available.
And to reduce their costs of transactions. But they end up spending more than people in cities.
If these services were available to the poor in villages it would have asignificant impact on their lives and future.
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Background
Drishtee has worked on extending financial services through
Banking Services
Tie ups with the Largest Indian Public Sector Bank State Bank ofIndia and the Largest Private Sector Bank, HDFC Bank.
Micro-Credit Doing individual on-lending through Drishtee Franchisees who
have a stake and who know the community well.
Has put robust systems and processes in place Is poised to extend these services rapidly.
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Approach & Model
Brings significant benefits to the village community.
Creates viable business opportunities
for entrepreneurs who provide financial services(including banking, microfinance and insurance).
Creates an ecosystem with relevant micro-enterprises through micro-loans.
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Financial Services for 10,000 villages Banking Micro Finance Insurance
Improve systems and processes usingtechnology (smart card, Health card, etc.)
Outlay is INR 21,600 or USD 540 per village for
financial services.
Plan of Action
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Investment approach
Investments are envisaged at three levels
Shareholders to build the organisation
Social investors to contribute towards buildingsustainable micro enterprises
Rural investors to build sustainable Modelillages
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Main Investors/Donors/Partners
Acumen Fund IDRC Microsoft Government of India Amara Raja
SBI Many Others
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Thank you .......