e balaji - ma foi

8/8/2019 E Balaji - Ma Foi

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Ma Foi Management Consultants Ltd.Ma Foi Management Consultants Ltd.

( A Vedior Group Company)( A Vedior Group Company)

Ma Foi Management Consultants Ltd.Ma Foi Management Consultants Ltd.

( A Vedior Group Company)( A Vedior Group Company)

Approaches to EmployeeApproaches to Employee

EngagementEngagement


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Slide 2Ma Foi Management Consultants Ltd.

In a poll of 23,000 employees cited in Stephen Coveys -

The 8th Habit only 37 percent said they have a clear

understanding of what their organization is trying to

achieve and why!


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In other words , if a soccer team had these same scores

4 of the 11 players on the field would know which goal is theirs.

Only 2 of the 11 would care.

Only 2 of the 11 would know what position they play and know

exactly what they are supposed to do

And all but 2 players would, in some way, be competing against

their own team members rather than the opponent.


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THE INDIAN CONTEXT

Million new jobs in the private sector

Labor Arbitrage to Intellectual Arbitrage

Rapid wage escalations.

Worrying attrition rates.

Dwindling hiring conversion ratios.


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INDIAN CONTEXT

Menace of post offer drop outs.

Fast track expectations.

International Salaries and Careers.

Paradigm shifts in engagement.


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MEMBERENGAGEMENT

Movement from legal contract to psychological

contract.

Possible flaws in satisfaction studies.

Satisfied employee may not be a productive or a

committed employee.


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Planks of the Pact

Satisfaction

Commitment

Engagement

How much I like things here

How much I want to be here

How much I will do to improve bizresults


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MEMBER ENGAGEMENT

Approaches to Employee Engagement

Job Fitment

Growth options.

Compensation & Benefits Performance Management

Quality of Work Life

Work Life Balance


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Job Fitment

If you want someone to do a good job, give them a

good job to do.

- Frederick Herzberg

American Psychologist


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TCS hired 30,000 people last year- 125 people per working day!

Goldman Sachs puts every employee through at least 7-12

rounds of selection process before being hired.

Identifying the right fit - Worker to work to work to worker?

Hiring Approaches


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Assessment


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Predicting Performance

Time,

cost,

resources

and

structureincrease

Time,

cost,

resources

and

structureincrease

Perfect Prediction

Random Prediction

Assessment & Centres

Personality Profiling

Ability / Aptitude tests

Competency Based Interviews

Unstructured Interviews

References/Application forms/CVs

Educational qualifications

Ma Foi Toolkit

The most

commonly

used techniques

are also the least

effective!

Lo

Hi


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Compensation

* Money Matters

Media effect

Cost of Replacement Guided

Parity Advocacy Vs Critical To Business Disparity

Golden Hello, Golden Hand Cuffs & Golden Parachutes

Stock options-YO-YO effect


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The Canteen Approach

Whats in my hand?

Weekend Shopping

Railway Station Culture

* Frequent Cash

Compensation


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Compensation & Benefits

Shift to high Basic Salary + HRA in pay slips from generousAllowances

Keep tweaking HR policies to keep attrition & competitorsat bay

Overall approaches remain same:

1. Compensation (Monetary + Non-monetary)

2. Rewards (Performance linked) 20% to 200%

3. Esteem Limits in Carrot & Stick approach

Family Happiness

Recognition

Career

J&J: Avg tenure of employees 15 yrs!


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Performance Management

Career Development

Training

Rewards & Recognition


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"If you pick the right people and give them the

opportunity to spread their wings,

and put compensation as a carrier behind it,

you almost don't have to manage them."

-- Jack Welch


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Career Development

Drivers

0-3 Years: Money, Money, Money!

3-6 Years: Money, Domain, Project

6+ Years: Project, Domain, Money

Hierarchy & Position : Empowerment

Onsite Return of Flavor?

On and Off the Ramp

Education, Sponsorships


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Training

* At an Indian IT company, they clocked Training man hours 2 Million +, for 30k employees in 05-06

10 percent of its payroll expenses

Global rotation plan" - 18-24 months.

* Finishing schools / bridge programs

* In-house university / Academies

* Outreach Programs (systematic approach) Internships

Mentored projects Collaboration with campus (syllabus + faculty)


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Appraisals are where you get together with your

boss and agree what an outstanding member of the

team you are, how much your contribution has been

valued, what massive potential you have and,

in recognition of all this, would you mind having your

salary halved.

- Theodore Roosevelt,

US President

(1901-09)


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Rewards & Recognition

Esteem Value

Involve the family Spouse, Kids through events, contests &

scholarships

Company Newsletters

Gifts for family

Subject Matter Experts

* Internal Trainer / Coach

* Scaling up in the same level different bands under same level

Travel


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Quality of Work Life

* Flexi Timing

* Flexible Work / Job Sharing

* O2

* Gym, Games & Sports

* CEO Projects


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Work Life Balance

Tele-Working.

Mandatory vacations

Family Oriented policies

Breaks / Sabbaticals


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Started 1992. Indias First Public Limited HR Services Company

Revenue grew to Rs. 335.5 Cr in 2006, CAGR of 73% over the

last 14 years

>1100 direct employees + >23,000 on deputation

Placed over 1,41,922 in 34 countries

800 in GM & above levels

200 Fortune 500 organizations

A candidate is placed once in every 3 working minutes

Certified as ISO 9001:2000 by TV

IMC-RBNQA Certificate of Merit

Ma Foi Profile


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Profile of Vedior NV

World's leading specialist staffing major.

Annual 2006 Sales: 7.66 Bn.

44 Country operations: EU, N.A, Australia, S.Africa, S.America,

Mid East, Asia

Broad range of staffing services

Strategy: Multi-brands

2,300 offices around the world

Listed on the pan European Euronext stock exchange


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Chennai(4)Chennai(4)

BangaloreBangalore

PunePune

Mumba (2)iMumba (2)i

New DelhiNew Delhi

Vizag(2)Vizag(2)

Kolkata (3)Kolkata (3)BarodaBaroda

Hyderabad (2)Hyderabad (2)

Trichy (2)Trichy (2)

TrivandrumTrivandrum

CochinCochin

MysoreMysoreHosur`Hosur`

Mangalore(2Mangalore(2))

MaduraiMadurai

PondicherryPondicherry

CoimbatoreCoimbatore

Bhubaneshwar(2)Bhubaneshwar(2)

GuwahatiGuwahati

IndoreIndoreBhopalBhopal

JaipurJaipur

NagpurNagpurNashikNashik

LucknowLucknow

GoaGoa

JamshedpurJamshedpur

ChandigarhChandigarh

VijayawadaVijayawada

PatnaPatna

RaipurRaipur

Dehra DunDehra Dun

SuratSurat

JammuJammu

LudhianaLudhiana

GwaliorGwalior

AhmedabadAhmedabad

TirupathiTirupathi

AllahabadAllahabad

SiliguriSiliguri

AgraAgra

AurangabadAurangabad

MayiladuthuraiMayiladuthurai

Ma Foi India Presence

83 Offices In 48 Locations


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Thank You

E.BalajiChief Operating officer

Ma Foi Management Consultants Ltd

[email protected]

Visit us @ www.mafoi.com

e balaji - ma foi

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