우병수 차장 ([email protected]) · 2016-08-08 · c97-729600-00 © 2013 cisco and/or its...
TRANSCRIPT
Cisco Confidential 1 C97-729600-00 © 2013 Cisco and/or its affiliates. All rights reserved.
우병수 차장 ([email protected]) Consulting SE at Cisco Korea
2013년 12월
C97-729600-00 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2
모빌리티 활용
원하는 상대방과 원하는
방식으로 협업
개인 단말의 자유로운 선택
쉽고 직관적인 사용자
환경의 경험
생산성 향상을 위한
어플리케이션 활용
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더 강한 고객과의 유대
향상된 생산성
저 비용
빠른 의사 결정과 혁신 민첩성
향상된 기업 경쟁력
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Key Concerns:
• 관리 단순화
• 신규 및 기존 투자에 대한
ROI 극대화
• 예산
• 보안
• 설치 단순화
IT
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COLLABORATION
• 단말이 아닌 사람과 연결
• 통화가 아닌 대화를
• 친숙, 직관, 자연, 단순
• 5 Any
any media any device any one any time any place
• 비지니스 프로세스와 통합
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Mobility
Video
Cloud
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Collaboration으로 오기 까지
VoIP
IP Telephony
UC Collaboration
IP Communication
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Cisco UC 솔루션의 새로운 이름, CSR
from
Unified Communications to
Collaboration Systems Release
UC 8.6 FCS – Jun 2011
CSR 10.0
Target FCS Nov 2013 UC 9.0
FCS – Aug 2012
CSR 10.x Target FCS 1H
CY14* UC 8.5
FCS Dec 2010
CSR 11.0 TBD*
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Seamless
Transformative
Efficient
Unified Collaboration Experience
“How we connect”
• Jabber anywhere
• Recording Call anywhere
• Single Call Control
• NAT Traversal 강화
• Interoperability 강화
• IPv6 on all platform
Quality of Experience
“What we connect”
• WebEx-enabled TelePresence
• Video Call Center
Operation excellence “TCO 절감”
• Self-provisioning & Self-Care
• 단순 설치 (Zero Touch Provisioning)
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On Premises Hybrid Cloud
Uniting Applications and Endpoints
Cisco Unified
Communications
Manager
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SIP H.264AVC
H.264SVC
H.265
BFCP XMPP HTML5
WebRTC
Mostly Widely Adopted Protocols in Their Categories Multivendor, Demonstrated Interoperability, Broad industry support
Includes support for legacy protocols: QSIG, H.323, ISDN PRI, more
Voice/Video
Signaling
Video
Codecs
Desktop
Sharing
Instant
Messaging &
Presence
Web-based
Collaboration
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D D D
Session
Management
Cisco Unified
Communications
Manager
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Cisco Pervasive Conferencing
Cisco Medianet Network
협업 서비스 인프라스트럭쳐
전화기 및 텔레프레즌스 포트폴리오 시스코 재버
CUCM
고객사의 업무 어플리케이션과 연동 (APIs / SDKs)
컨택 센터
추가적인 애플리케이션
단말 및 애플리케이션
WebEx
시스코 웹엑스
Standards-based Interoperability
네트워크
Managem
ent
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Simple User Experiences, Innovative Business Solutions, Deployment Flexibility
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D D D
Session
Management
Cisco Unified
Communications
Manager
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• 클러스터 당 최대 80,000 가입자 수용
• 서버 이중화 및 SRST 지원
• 중앙 집중 및 분산형 호 처리
• 통합 UC 서비스 (음성, 영상, 채팅)
• 통합 네트워크 관리
• 보안 강화
미국 FIPS 및 안행부 보안 지침 준수
Secure Enhanced Linux를 OS로 채택
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Collaboration Rooms
IP Phone Series Cisco IP Wireless Phone IP Conferencing
Voice Endpoints
Quick Set SX20 MX300 G2 Profile 55
Single or Dual
Profile 55 Single or Dual
TX9000 TX9200
Personal Video Endpoints
Standard Definition
Endpoints
DX600 Series High
Definition EX60 EX90
Telepresence Integration Solutions
Soft Clients
Jabber and WebEx
Codec C40, C60, C90 For custom and industry applications
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All-in-One UC Application Collaborate from Any Workspace
• 채팅 및 상태정보
• 음성, 영상, 채팅
• 문서 공유 및 다자간 회의
• PC, Mac, tablet, smartphone
• 구축형과 클라우트형 서비스
• 마이크로오피스와 완벽한 통합
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뛰어난 시스코 UC 기능을
아날로그 전화기, 스마트폰, 3rd
Party 전화기로 확장
SNR (원 넘버 서비스)로
모든 단말을 마치 한 전화기처럼
활용
끊김없이 통화중에
단말간 호 이동 경험
(데스크탑 전화기 스마트폰)
Home Phone
3rd Party PBX
SIEMENS
AVAYA
NORTEL
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Assurance
Continuous
monitoring and
diagnostics
Advanced
Reporting
Long term
trending and
analytics
Provisioning
Simplified
deployment
and
configuration
• 단일 플래폼으로 음성 및
데이타 네트워크 관리
• 150,000 단말 관리
• Self-Care & Self-
Provisioning
• 장기간 트래픽 분석
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BRINGING EVERYONE TOGETHER
Cisco Pervasive Conferencing
Common User Experience
Software-Based Architecture
Simple Consumption Models
Flexible Deployment
On Premises Hybrid Cloud
Value to Business
Simplified, comprehensive
multiparty collaboration
Experiences on any device,
anywhere
Business-class performance
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Highly-Flexible
and Scalable
Full-Featured,
Small Footprint
Turnkey Contact
Center
Cisco® Unified Contact
Center Enterprise (CCE)
Packaged CCE
Cisco Unified
Contact Center Express (CCX)
Hosted
Collaboration Solution for Contact
Center (HCS-CC)
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KEEP UP WITH CHANGES IN THE THREAT LANDSCAPE
• Define policies
• Cisco proactively
communicates
vulnerabilities so you
can take action
(PSIRT)
• Encrypt signal
and media or
network (TLS, SRTP,
VPN) in and outside
the enterprise
SECURE ENDPOINTS AND
APPLICATIONS (Hardened Voice and Video)
SECURE NETWORK LAYER (VLANs, Policies)
SECURE CISCO®
UNIFIED CM
• Implement Policies
• Authenticate devices
(802.1X, X509V3)
CUSTOMER,
SUPPLIER
ENTERPRISE
REMOTE AND
MOBILE USER
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사외 (Public Internet) 사내 (Intranet)
Jabber Clients
영상 전화기
몰입형 텔레프레즌스
개인용 영상회의
단말
음성 및 영상 통화
채팅 및 상태 정보 음성 사서함 접속
회사 디렉토리 검색
문서 공유
Expressway Edge X8.1
Express Core X8.1
UCM 9.1 이상
웹엑스 연동
Cisco Jabber 9.6 이상 및 TelePresence TC7.0이상
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Medianet
Communications
Video
Collaboration
Video
Content Creation
Video Lower TCO while providing a rich user experience
• Auto-configuration of video endpoints
• Network capacity planning
• Optimized video and business-critical traffic
• Proactive validation of video quality over the
network
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IPV6
UCR Requirement
미연방/국방성
표준 BYOD
Intelligent Proximity
Intelligent Pairing
Serviceability
Enhanced User Experience
Desktop Video
Full HD IP Phone
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• Android 기반 GUI 제공
• 내장된 Jabber IM 기능
• 전화기 모양에 코덱 기능 내장
• 7인치 터치 스크린
• 외부 모니터 연결시 Full HD 영상 지원
• Full HD USB 외장 카메라 지원
• 10/100/1000 Ethernet switch
• HDMI Output (1920x1200)
Communications
Cloud Ready
Collaboration
Personalization
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Flexible DSCP allows …
아이폰의 연락처 공유
및 클릭투콜 블루투스 페어링을 활용
• 사용자의 아이폰을 DX650과 페어링을 시킨 후 블루투스로 연락처 공유
• DX650에서 멀어지면 자동으로 연락처 삭제
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• iOS 단말을 이용한 공유 문서 보기
• Hot Desking
• 전화걸기 및 시스템 제어
• Personal information – content, directories, favorites
Desktop
MX Multipurpose
TX Immersive
Collaboration Portfolio
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기존의 CUCM IPv6 지원 현황:
SCCP endpoints
SIP trunk
Audio media CUCM 10.0 IPv6 지원 현황 :
SIP endpoints
Video media
Primary and secondary (presentation) video
Related application media (FECC, BFCP)
CUCM server-based media resources
Annunciator
Music on Hold
Conference Bridge
Media Transfer Point
CUCM 11.0 지원예정 Feature parity for IPv6 단말
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전화기 보안
• MIC 및 LSC로 인증서 탑재 (2048 bit)
• 펌웨어 이미지 인증
• 전화기 구성정보를 인증 및 암호화
• 시그널링 및 미디에 대한 상호 인증 및 암호화
• 802.1x 지원
• Secure by default
• 웹, SSH, 전화기 설정 제한
• FIPS 모드 지원
CUCM 보안
• HTTPS 및 SSH
• SE Linux
• 소프트웨어 및 패치 인증
• 루트 권한 폐쇄
• TLS / SRTP
• 패스워드 정책 결정
• 인증 (CA) 서버로 동작
• 비 암호화 호 블럭
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• Full HD 1080p@60fps 지원
• 10배 광학줌 및 20배 디지털 줌
• Dynamic View 사람을 인지하여 자동으로 화면 크기 조절
• 화자간 빠른 화면 전환 (6개의 마이크로폰을 활용)
• C40, C60, C90에 연동
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• High-fidelity Audio
• IEEE Integrated Switches
• Low Power PoE Class 1
Cisco EnergyWise for off-hours savings
4W 전력 소모로 기존 대비 60%
• Backlit Graphical Greyscale Displays
• Electronic Hook-switch
Untethered call control
• Enterprise-grade Security
• Silent monitoring and recording
• IPv6 supported
7821 (two line) 7841 (four line) 7861 (sixteen line)
IP Phone 7800 Series Targeted EoS Models
IP Phone 7821 IP Phone 6911 and 6921
IP Phone 7841 IP Phone 6941 and 6945
IP Phone 7861 IP Phone 6961 and 7931
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• 고객 또는 시스코 제품을 사용하지 않는 직원들이 사내 또는 사외에서 간단한 웹브라우저만으로 음성 및 영상 통화 기능을 제공
고객 직원
URI or DN
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• 데스크탑 또는 모바일 브라우저를 이용하여 UC 및 영상 통화 제공
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영상 회의 단말
Select Your
Subscription
웹엑스 서비스
통합 협업 환경 구현
WebEx Service
WebEx Cloud
• TP 단말과 WebEx 단말간 양방향 영상 및 문서 공유
• 아이폰 및 안드로이드폰 지원
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재택 근무자들 위한 ‘Extend and Connect’
PSTN, mobile, 또는 3rd party PBX phone 같은 원격 단말기 사용
모든 통화 관련 제어 기능 지원
Persistent Connection (nailed up) call
기본적인 Supervisor 기능들
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CUWL
PROFESSIONAL CUWL PROFESSIONAL
• Personal Multiparty (중앙집중형 4자 회의)
• WebEx Conferencing (웹미팅)
CUWL STANDARD
• Multiple Devices (다수의 단말에서 음성 및 영상 통화)
• Unity Connection (음성 사서함)
CUWL
STANDARD
UCL ENHANCED / PLUS
• Expressway for Teleworkers & Jabber Mobile Users
• Any Device Support w/ Jabber (재버 통합)
• Prime Collaboration Standard (단말 관리)
• One / Two Devices (단말 1 대 또는 두대)
• Jabber for Everyone (IM & P 서비스)
UCL
ENHANCED / PLUS
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• Gartner Magic Quadrant 는
UC & Telephony 부분 리더로 시스코 선정
• 13만 이상의 고객이 시스코 협업 솔루션 활용
• 포춘 500대 기업의 95% 이상의 기업이 시스코
협업 솔루션을 활용
• 400 이상의 고객은 5000 대 이상의 전화기를 운용
• 백만대 이상의 시스코 비디오 단말 판매
• 65백만대 이상의 전화기 판매
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• 1 만대 이상의 전화기를 운용하는 기업
신한은행 (13,000 대), 기업은행 (15,000 대), 우리은행 (20,000 대), 국민은행 (20,000대 – 예정)
현대카드/캐피탈 (13,000 대), LIG 손해보험 (15,000 대)
웅진 그룹 (12,000 대)
• 안행부의 인터넷 전화 보안 지침을 준수하여 설치된 안행부 산하 기관
충남도청 (3,500 대) , 태안군청 (10,000대), 남해 군청, 당진군청
서울 10 개 구청
• Cisco Jabber를 이용한 FMC 구축
ELAND (3,100 명) , 신세계 (15,000 명), MBC ( 4,000 명)
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Deliver a Delightful Collaboration Experience
• Collaboration anytime, anywhere, on any device, across any workload
• Simple, intuitive user experiences
Unlock Business Results
• Anywhere, anytime employee productivity
• Enterprise-class collaboration with consumers and partners
• Business agility through a cloud
Gain Control
• Single core platform for all services with integrated unified management
• Standards-based, end-to-end, highly secure solution
• User-centric licensing with deployment model choice
Thank you.