e-Governance Initiatives in Chhattisgarh

Innovations & Adoption of Emerging Technology Trends

Emerging TechnologiesIn the last minute there were…..

• 204 million emails sent

• 61,000 hours of music listened to on Pandora

• 20 million photo views

• 100,000 tweets

• 6 million views and 277,000 Facebook Logins

• 2+ million Google searches

• 3 million uploads on Flickr

…….and that’s nothing to what’s coming

Emerging technologies will change everything – how we work, how we live, how we communicate………!

Component

s

India Portal

EDI

eBiz

Gateways

CSC

e-Procurement

e-Office

e-Courts

National ID/UID

Pension

Banking

Passport

Income Tax

MCA21

Insurance

Central Excise

PanchayatMunicipali

ty

Police

Land record

Treasury

eDistrictAgriculture

Employment

Exchange

Commercial

Land Registrati

on

Road Transport

NeGP Ver 1.0

Core e-Governance Infrastructure

CSC/CHOiCE Centres

NSDG/SSDG

State Data CentreSWAN

Information Technology Projects in Chhattisgarh

Core and Support Infrastructure

CHOiCE & Common Service Centers

State Wide Area Network

Capacity Building

State Data Centre

National e-Governance Service Delivery Gateway and India Portal

Integrated MMPS

PDS & Paddy Procurement

Citizen Contact Centre

e-Procurement

eDistrict

New Initiatives & State MMPs

Police -CCTNS

GIS System & Land Records

Digital Secretary

Agriculture – Agrisnet

Commercial Tax – COMTAX NET

• CertificatesEnumerative

• Welfare schemesDistributive

• Bills / taxesTransactional

• LicensesRegulatory

Government to Citizen of Chhattisgarh

Discretion 1 Transfer of

roles and responsibility

2

Challenges• A web base solution keeping citizen at

the centre.Reach

• Horizontal proliferation of project at no cost.Technology

• A project on PPP model so that the private sector enterprise and resources are also leveraged.

Business Model

• Give suitable legal backing to electronic transactions within the frame work provided by IT Act 2000 of India.

Legal Aspect

• Major challenge as a lot of thrust and responsibility were being given to the private citizen.

Security

Web layer

Business / logical layer

Data Access layer

Data layer

Fire wall

Internet

User 1

User 2

User 3

User 4

Web layer

Business / logical layer

Data Access layer

Data layer

Fire wall

Internet

User 1

User 2

User 3

User 4

Dept Hq

Dept DHQ BHQ BHQ BHQ

CGSWAN

Web layer

Business / logical layer

Data Access layer

Data layer

Fire wall

Internet

CSC 1

CSC 2

CSC 3

CSC 4

Dept Hq

Dept DHQ BHQ BHQ BHQ

CGSWAN

Bank 1Bank 2

Bank 3

Bank 4

Paym

en

t G

ate

way

Web layer

Business / logical layer

Data Access layer

Data layer

Fire wall

Internet

User 1

User 2

User 3

User 4

Dept Hq

Dept DHQ BHQ BHQ BHQ

CGSWAN

Bank 1Bank 2

Bank 3

Bank 4

Paym

en

t G

ate

way

St Service Delivery gateway

Web layer

Business / logical layer

Data Access layer

Data layer

Fire wall

Internet

User 1

User 2

User 3

User 4

Dept Hq

Dept DHQ BHQ BHQ BHQCGSWAN

Bank 1Bank 2

Bank 3

Bank 4

Paym

en

t G

ate

way

St Service Delivery gateway

Nati

on

al S

erv

ice D

elivery

G

ate

way

GOI

Web layer

Business / logical layer

Data Access layer

Data layer

Fire wall

Internet

User 1

User 2

User 3

User 4

Dept Hq

Dept DHQ BHQ BHQ BHQCGSWAN

Bank 1Bank 2

Bank 3

Bank 4

Paym

en

t G

ate

way

St Service Delivery gateway

NS

DG

GOI

MS

DG

What’s so special in CGSWAN?

Project GOI Share Rs. 51.25 Cr, State Share for horizontals & Other Rs. 41.63 Cr, ACA for bandwidth etc 40.02

Hybrid backbone connecting all districts and eventually Blocks using - Lease lines, VSAT, Wi-Max , VPNoBB etc.

Largest Wi-max 802.16d deployment connecting 3000 Govt offices in the state which is highest in the country

IPV6 ready / Provide a scalable extensible network

What's so special?Can handle all type

of financial transaction by Debit / Credit Card, Cash Card, NEFT/RTGS, Net Banking etc.

Connected to more than 200 banks

Can send instant SMS/MMS, has

successfully sent 15 lakhs SMS to candidates

appearing in exam

Used for sending more than 10lakhs email in a week to candidates with

acknowledgement, hall ticket details,

etc.

Accessed by more than 33 lakh citizen, and personalisation by more than 1500

citizen

VSAT ANTENNA

9.3 Meter VSAT HUB ANTENNA

Wi-MAX Tower – DMC

What's so special?• Audited for certification of ISO 27001• Security Audited by STQC• Operational SLA audited by 3rd PWC• Data Center Building Compliance : TIA 942,

ASHRAE, NFPA 70 & 75, Seismic Norms• Data Center Implementation: PMI Standards• Tier Specifications : Class III+ Data Centre

Uptime Institute Datacenter Guidelines

Current Initiatives

Actionable Analytics / Big Data - Life-cycle Approach To Decision Making

Ideation

Formulation of

Policies, Programmes & Projects

Advisory services

from domain

knowledge experts

Designing the

solutions effectively

Implementi

ng those solutions efficiently

KPIs, Milestones, Timelines,

Output, Outcome &

Impacts

Decisions informed by domain specialists who have the depth of knowledge and experience

Decisions informed by holistic implications – short, medium, long term - on all stakeholders

Schemes/initiatives are addressing the core issues and priorities and having measurable impact

Promised benefits being delivered with visible and measurable outcomes/ impact

Schemes/initiatives are being monitored on KPIs and meeting performance milestones

CM Dashboard

and Advisory

Increased fund utilisation, Improved geographical coverage, institutional structures, On time delivery of benefits, Reduction is cost of delivery, Process simplification

Cloud ComputingInfrastructure-as-a-service

(IaaS)

• Compute as a service • Storage as a service • Network as a service • Disaster recovery as a

service • Backup as a service • Virtual desktop solutions • High availability services • Infrastructure for

application development and testing

Platform-as-a-service (PaaS):

• Platform for application, portal development and testing

• Platform for application or portal hosting

• Database as a service • Collaboration platforms

Software-as-a-service (SaaS)

• Email as a service • Productivity suites (as a

service) • ERP as a service • CRM as a service • BI and analytics as a

service • Collaboration as a

service • Identity and assess

management (IAM) as a service

• Security as a service • Common central services

like payment gateway, mobile gateway, PKI, etc as a service

Proactive citizen engagement through Social Media

Thank YouVisit Us –

• www.chips.gov.in• www.cgstate.gov.in