edi carr unilever
TRANSCRIPT
-
8/2/2019 Edi Carr Unilever
1/30
"Carrefour and Unilever
deployment of a Global SupplyChain Strategy"
-
8/2/2019 Edi Carr Unilever
2/30
Carrefour, a global presence in 26countries
n1 France
n1 Spain
n1 Belgium
n2 Italy
n1 Greece
n1 Brazil
n1 Argentina
n1 Taiwan
n1 Indonesia
561 hypermarkets 1324 supermarkets
2611 deep discounts stores
788 other store formats
More than 9000 stores under banner
-
8/2/2019 Edi Carr Unilever
3/30
-
8/2/2019 Edi Carr Unilever
4/30
Unilever at a glance
We sell our Home & Personal Care and Foodsbrands in 150 countries
Overall 1999 turnover of US$ 45,790 million
43rd by turnover in the Fortune 500 list of largestcompanies (August 1999)
Recent major acquisitions: Amora Maille (F),Ben&Jerrys (USA), Slim Fast (USA), andBestfoods (USA)
-
8/2/2019 Edi Carr Unilever
5/30
Carrefour objective
No out of stocks on the shelf
Lowest total inventories
Faster cycle times
Automation of all information flows
Lowest total delivered cost (supplier to
shelf)
The excellence of the supply chain:
-
8/2/2019 Edi Carr Unilever
6/30
Carrefour supply chain vision
Cross-dockingplatform
Supplier Store
NoBackroo
minventory
Noinventory
Daily sales &inventory data
Daily sales
& inventory data
per store
Continuous replenishment (A to B delivery)
The target organization:
-
8/2/2019 Edi Carr Unilever
7/30
One of Carrefours Key
Strategies
More sharing of information
Greater supplier involvement in the replenishmentprocess
Greater accountability:
Shared objectives
Inventory levels
Cycle times
Service rates, etc,
Performance indicators and score cards
Collaborative approach with our suppliers
-
8/2/2019 Edi Carr Unilever
8/30
Carrefour and Unileverscope of operations
Commercial relationship in all Carrefour Countries
Involvement of 57Unilever Companies
Across all Unilever categories
Mutually important business partners
With a shared ambition for growth and operationalglobal excellence
-
8/2/2019 Edi Carr Unilever
9/30
Carrefour & Unilever - A matureSupply Chain in Europe
EDI rolled out at 100% in all major countries
CMI with common tools and processes
Building experience with ABC costing and Product Availability & Traceability
Results
Improvements in Service levels Significant costs reduction
Robustness of operations
Better integration of work flows
-
8/2/2019 Edi Carr Unilever
10/30
Definition of a Global CommonSupply Chain Strategy
Corporate commitment to promote processimprovements globally
Use a standard scorecard to monitor current situation
Implement Best Practices EDI
Co managed inventory
Global roll out plan for overseas regions (LatinAmerica and Asia)
Close cooperation on plan management
-
8/2/2019 Edi Carr Unilever
11/30
Implementation of the strategyin Asia and Taiwan in particular
Asia is the fastest growing Carrefour region
Capabilities and openness on new technologies
Three priority countries: Taiwan
Korea
Thailand
Taiwan the biggest Asian country for Carrefour
An adapted infrastructure for a facilitated rollout
-
8/2/2019 Edi Carr Unilever
12/30
Row
Nb
Fill
inIndicators
Indicator
unitN-1
Target
N
To date
resultJan. Feb. Mar. Apr. May. Jun. Jul. Aug. Sept. Oct. Nov. Dec.
1 - Logistic volumes
11 S Turnover M LC(*)
12 S Number of parcels x1000 parcels
13 S Number of orders
14 S Number of parcels per order parcels
2 - Sales competitiveness21 C Purchase price indicator
3 - Administrative performance31 S Billing accuracy %
32 S Number of operationnal EDI messages
4 - Logistic performance
4.1 Supplier
411 C Product availability %
412 S Delivery lead time Nb of days
413 C On time deliveries %
414 C Proposal orders modified (CMI) %
4.2 - Carrefour warehouse
421 C Product availability %
422 C A to B store deliveries %
423 C Inventory level in days Nb of days
424 C Inventory level in value K LC(*)
425 C Inventory level in pallets Nb of pallets4.3 - Carrefour store
431 C Out of stock on the shelf %
432 C Inventory level in days Nb of days
433 C Inventory level in value K LC(*)
5 - Logistic benefits
C 5.1 - Real operational savings
C 5.2 - Estimated operational saving
* LC : local currency
Supplier ECR Score Card
Carrefour - Unilever
Scorecard
-
8/2/2019 Edi Carr Unilever
13/30
Row
Nb
Fill
inIndicators
Indicator
unitN-1
Target
N
To date
resultJan. Feb. Mar. Apr. May. Jun. Jul. Aug. Sept. Oct. Nov. Dec.
1 - Logistic volumes
11 S Turnover M LC(*)
12 S Number of parcels x1000 parcels
13 S Number of orders
14 S Number of parcels per order parcels
2 - Sales competitiveness21 C Purchase price indicator
3 - Administrative performance31 S Billing accuracy %
32 S Number of operationnal EDI messages
4 - Logistic performance
4.1 Supplier
411 C Product availability %
412 S Delivery lead time Nb of days
413 C On time deliveries %
414 C Proposal orders modified (CMI) %
4.2 - Carrefour warehouse
421 C Product availability %
422 C A to B store deliveries %
423 C Inventory level in days Nb of days
424 C Inventory level in value K LC(*)
425 C Inventory level in pallets Nb of pallets4.3 - Carrefour store
431 C Out of stock on the shelf %
432 C Inventory level in days Nb of days
433 C Inventory level in value K LC(*)
5 - Logistic benefits
C 5.1 - Real operational savings
C 5.2 - Estimated operational saving
* LC : local currency
Supplier ECR Score Card
Carrefour - Unilever
Scorecard
Row
Nb
Fill
inIndicators
Indicator
unit
1 - Logistic volumes
11 S Turnover M LC(*)
12 S Number of parcels x1000 parcels
13 S Number of orders
14 S Number of parcels per order parcels
-
8/2/2019 Edi Carr Unilever
14/30
Row
Nb
Fill
inIndicators
Indicator
unitN-1
Target
N
To date
resultJan. Feb. Mar. Apr. May. Jun. Jul. Aug. Sept. Oct. Nov. Dec.
1 - Logistic volumes
11 S Turnover M LC(*)
12 S Number of parcels x1000 parcels
13 S Number of orders
14 S Number of parcels per order parcels
2 - Sales competitiveness21 C Purchase price indicator
3 - Administrative performance31 S Billing accuracy %
32 S Number of operationnal EDI messages
4 - Logistic performance
4.1 Supplier
411 C Product availability %
412 S Delivery lead time Nb of days
413 C On time deliveries %
414 C Proposal orders modified (CMI) %
4.2 - Carrefour warehouse
421 C Product availability %
422 C A to B store deliveries %
423 C Inventory level in days Nb of days
424 C Inventory level in value K LC(*)
425 C Inventory level in pallets Nb of pallets4.3 - Carrefour store
431 C Out of stock on the shelf %
432 C Inventory level in days Nb of days
433 C Inventory level in value K LC(*)
5 - Logistic benefits
C 5.1 - Real operational savings
C 5.2 - Estimated operational saving
* LC : local currency
Supplier ECR Score Card
Carrefour - Unilever
Scorecard
Row
Nb
Fill
in Indicators
Indicator
unit
3 - Administrative performance31 S Billing accuracy %
32 S Number of operationnal EDI messages
-
8/2/2019 Edi Carr Unilever
15/30
Row
Nb
Fill
inIndicators
Indicator
unitN-1
Target
N
To date
resultJan. Feb. Mar. Apr. May. Jun. Jul. Aug. Sept. Oct. Nov. Dec.
1 - Logistic volumes
11 S Turnover M LC(*)
12 S Number of parcels x1000 parcels
13 S Number of orders
14 S Number of parcels per order parcels
2 - Sales competitiveness21 C Purchase price indicator
3 - Administrative performance31 S Billing accuracy %
32 S Number of operationnal EDI messages
4 - Logistic performance
4.1 Supplier
411 C Product availability %
412 S Delivery lead time Nb of days
413 C On time deliveries %
414 C Proposal orders modified (CMI) %
4.2 - Carrefour warehouse
421 C Product availability %
422 C A to B store deliveries %
423 C Inventory level in days Nb of days
424 C Inventory level in value K LC(*)
425 C Inventory level in pallets Nb of pallets4.3 - Carrefour store
431 C Out of stock on the shelf %
432 C Inventory level in days Nb of days
433 C Inventory level in value K LC(*)
5 - Logistic benefits
C 5.1 - Real operational savings
C 5.2 - Estimated operational saving
* LC : local currency
Supplier ECR Score Card
Carrefour - Unilever
Scorecard
Row
Nb
Fill
inIndicators
Indicator
unit
4 - Logistic performance
4.1 Supplier
411 C Product availability %
412 S Delivery lead time Nb of days413 C On time deliveries %
414 C Proposal orders modif ied (CMI) %
-
8/2/2019 Edi Carr Unilever
16/30
Row
Nb
Fill
inIndicators
Indicator
unitN-1
Target
N
To date
resultJan. Feb. Mar. Apr. May. Jun. Jul. Aug. Sept. Oct. Nov. Dec.
1 - Logistic volumes
11 S Turnover M LC(*)
12 S Number of parcels x1000 parcels
13 S Number of orders
14 S Number of parcels per order parcels
2 - Sales competitiveness21 C Purchase price indicator
3 - Administrative performance31 S Billing accuracy %
32 S Number of operationnal EDI messages
4 - Logistic performance
4.1 Supplier
411 C Product availability %
412 S Delivery lead time Nb of days
413 C On time deliveries %
414 C Proposal orders modified (CMI) %
4.2 - Carrefour warehouse
421 C Product availability %
422 C A to B store deliveries %
423 C Inventory level in days Nb of days
424 C Inventory level in value K LC(*)
425 C Inventory level in pallets Nb of pallets4.3 - Carrefour store
431 C Out of stock on the shelf %
432 C Inventory level in days Nb of days
433 C Inventory level in value K LC(*)
5 - Logistic benefits
C 5.1 - Real operational savings
C 5.2 - Estimated operational saving
* LC : local currency
Supplier ECR Score Card
Carrefour - Unilever
Scorecard
Row
Nb
Fill
inIndicators
Indicator
unit
4 - Logistic performance
4.2 - Carrefour warehouse421 C Product availability %
422 C A to B store deliveries %
423 C Inventory level in days Nb of days
424 C Inventory level in value K LC(*)
425 C Inventory level in pallets Nb of pallets
-
8/2/2019 Edi Carr Unilever
17/30
Row
Nb
Fill
inIndicators
Indicator
unitN-1
Target
N
To date
resultJan. Feb. Mar. Apr. May. Jun. Jul. Aug. Sept. Oct. Nov. Dec.
1 - Logistic volumes
11 S Turnover M LC(*)
12 S Number of parcels x1000 parcels
13 S Number of orders
14 S Number of parcels per order parcels
2 - Sales competitiveness21 C Purchase price indicator
3 - Administrative performance31 S Billing accuracy %
32 S Number of operationnal EDI messages
4 - Logistic performance
4.1 Supplier
411 C Product availability %
412 S Delivery lead time Nb of days
413 C On time deliveries %
414 C Proposal orders modified (CMI) %
4.2 - Carrefour warehouse
421 C Product availability %
422 C A to B store deliveries %
423 C Inventory level in days Nb of days
424 C Inventory level in value K LC(*)
425 C Inventory level in pallets Nb of pallets4.3 - Carrefour store
431 C Out of stock on the shelf %
432 C Inventory level in days Nb of days
433 C Inventory level in value K LC(*)
5 - Logistic benefits
C 5.1 - Real operational savings
C 5.2 - Estimated operational saving
* LC : local currency
Supplier ECR Score Card
Carrefour - Unilever
Scorecard
RowNb
Fillin
Indicators Indicatorunit
4 - Logistic performance
4.3 - Carrefour store
431 C Out of stock on the shelf %
432 C Inventory level in days Nb of days
433 C Inventory level in value K LC(*)
-
8/2/2019 Edi Carr Unilever
18/30
+
PHYSICAL STOCKS
MOVEMENTS
FORECASTS
CARREFOUR STOCK
CLIENT
CL
IEN
T
E.D.I.
ORDERSLEVER STOCK
Physical flow of products
Co-Managed Inventory (CMI)
STOCKS & WHAREHOUSE
MOVEMENTS
DELIVERY
ORDER
ORDERCONFIRMATION
ORDER
PROPOSAL
-
8/2/2019 Edi Carr Unilever
19/30
Supply Chain optimization in Taiwanvery promising results
Improved service from Unilever to Carrefourswarehouse on time deliveries = +7%
product availability = +20%
Increased service from Carrefour s warehouse tostores product availability = +11%
WhileReducing stocks by 40%
Reducing delivery lead times by one day
-
8/2/2019 Edi Carr Unilever
20/30
What is: ?
A stand-alone profit-oriented business : with its own management team
focused on delivering efficiency to : the retail community,
its suppliers through the use of internet based transaction and
collaboration tools.
A business whose services are available to all
retailers, regardless of equity participation.
It is not a central buying office .
-
8/2/2019 Edi Carr Unilever
21/30
The equity members
Pinault PrintempsRedoute
A global purchase turnover > to US$ 200 billion
A members commitment to bring 70% of thispurchase amount on GNX
-
8/2/2019 Edi Carr Unilever
22/30
The valuable services
Sourcing Suppliers
and Products
Collaborative
Product
DevelopmentWeb-Enabled,
Dynamic TradingCollaborative
Planning,
Forecasting and
Replenishment
(CPFR)
Additional Value
Added Services
Communication Tools
Catalogues
Applicat
ions
WorkflowApplications
U il f th h
-
8/2/2019 Edi Carr Unilever
23/30
Unilever: one of the chosenpartners involved in GNX design
and implementation
Prove transaction capabilities on the Net
Set up a migration plan from existing EDI to GNX
Develop a standardized approach for the productcatalog with the other GNX partners
Build supply chain optimization capabilities (CPFR)
-
8/2/2019 Edi Carr Unilever
24/30
Taiwan a GNX pilot country
Two pilot countries: France and Taiwan
Pilot objective: move EDI communication tointernet enabled transaction on GNX
Steps:
Prove end to end communication based on new internetprotocol
Migrate current EDI messages on GNX Parallel run to test robustness
Go live
-
8/2/2019 Edi Carr Unilever
25/30
Potentially:
- Allcountries
- All suppliers
A view to the future of EDIcommunication
Unileverprivate network
Unilevergateway
Internet
Carrefourprivate network
Carrefourgateway
GNX
Supplier
EDIplatform
Supplier
Browser
access
WebEDI
WebEDI
Classic
EDI
Classic
EDIB2B Hub
-
8/2/2019 Edi Carr Unilever
26/30
Expected benefits from GNX
Unify all current processes and tools
Reduce communication costs ( Internet Vs VANs)
Handle existing EDI flows
Promote the use of common worldwide standards
Use in the future an easily and universally
understandable language (XML)
Enable access to other GNX functionality
-
8/2/2019 Edi Carr Unilever
27/30
GNX pilot next steps
Roll out of Unilever Carrefour learnings to allCarrefour countries
Pursue pilot developments Product catalogue
CPFR
Carrefour to extend process roll out to allsuppliers
-
8/2/2019 Edi Carr Unilever
28/30
GNX a new tool for our GlobalSupply Chain Strategy
Global transactional capabilities
Definition and use of a global communicationstandard
Global data alignment and synchronization
Ability to deploy standard processes globally
Automation of all information flows with suppliers(including smaller ones)Web EDI
Advanced Supply Chain collaboration
-
8/2/2019 Edi Carr Unilever
29/30
Conclusion
A successful and promising collaboration:
A common and consistent strategy
A global roll out
Key learning for further implementation (new partners,
new countries)
GNX, a tool to accelerate such initiatives
Most advanced technology
Wild range of functionality enabling implementation ofglobal best practices
-
8/2/2019 Edi Carr Unilever
30/30
Thank you for your attention