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  • 8/2/2019 Edi Carr Unilever

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    "Carrefour and Unilever

    deployment of a Global SupplyChain Strategy"

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    Carrefour, a global presence in 26countries

    n1 France

    n1 Spain

    n1 Belgium

    n2 Italy

    n1 Greece

    n1 Brazil

    n1 Argentina

    n1 Taiwan

    n1 Indonesia

    561 hypermarkets 1324 supermarkets

    2611 deep discounts stores

    788 other store formats

    More than 9000 stores under banner

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    Unilever at a glance

    We sell our Home & Personal Care and Foodsbrands in 150 countries

    Overall 1999 turnover of US$ 45,790 million

    43rd by turnover in the Fortune 500 list of largestcompanies (August 1999)

    Recent major acquisitions: Amora Maille (F),Ben&Jerrys (USA), Slim Fast (USA), andBestfoods (USA)

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    Carrefour objective

    No out of stocks on the shelf

    Lowest total inventories

    Faster cycle times

    Automation of all information flows

    Lowest total delivered cost (supplier to

    shelf)

    The excellence of the supply chain:

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    Carrefour supply chain vision

    Cross-dockingplatform

    Supplier Store

    NoBackroo

    minventory

    Noinventory

    Daily sales &inventory data

    Daily sales

    & inventory data

    per store

    Continuous replenishment (A to B delivery)

    The target organization:

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    One of Carrefours Key

    Strategies

    More sharing of information

    Greater supplier involvement in the replenishmentprocess

    Greater accountability:

    Shared objectives

    Inventory levels

    Cycle times

    Service rates, etc,

    Performance indicators and score cards

    Collaborative approach with our suppliers

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    Carrefour and Unileverscope of operations

    Commercial relationship in all Carrefour Countries

    Involvement of 57Unilever Companies

    Across all Unilever categories

    Mutually important business partners

    With a shared ambition for growth and operationalglobal excellence

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    Carrefour & Unilever - A matureSupply Chain in Europe

    EDI rolled out at 100% in all major countries

    CMI with common tools and processes

    Building experience with ABC costing and Product Availability & Traceability

    Results

    Improvements in Service levels Significant costs reduction

    Robustness of operations

    Better integration of work flows

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    Definition of a Global CommonSupply Chain Strategy

    Corporate commitment to promote processimprovements globally

    Use a standard scorecard to monitor current situation

    Implement Best Practices EDI

    Co managed inventory

    Global roll out plan for overseas regions (LatinAmerica and Asia)

    Close cooperation on plan management

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    Implementation of the strategyin Asia and Taiwan in particular

    Asia is the fastest growing Carrefour region

    Capabilities and openness on new technologies

    Three priority countries: Taiwan

    Korea

    Thailand

    Taiwan the biggest Asian country for Carrefour

    An adapted infrastructure for a facilitated rollout

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    Row

    Nb

    Fill

    inIndicators

    Indicator

    unitN-1

    Target

    N

    To date

    resultJan. Feb. Mar. Apr. May. Jun. Jul. Aug. Sept. Oct. Nov. Dec.

    1 - Logistic volumes

    11 S Turnover M LC(*)

    12 S Number of parcels x1000 parcels

    13 S Number of orders

    14 S Number of parcels per order parcels

    2 - Sales competitiveness21 C Purchase price indicator

    3 - Administrative performance31 S Billing accuracy %

    32 S Number of operationnal EDI messages

    4 - Logistic performance

    4.1 Supplier

    411 C Product availability %

    412 S Delivery lead time Nb of days

    413 C On time deliveries %

    414 C Proposal orders modified (CMI) %

    4.2 - Carrefour warehouse

    421 C Product availability %

    422 C A to B store deliveries %

    423 C Inventory level in days Nb of days

    424 C Inventory level in value K LC(*)

    425 C Inventory level in pallets Nb of pallets4.3 - Carrefour store

    431 C Out of stock on the shelf %

    432 C Inventory level in days Nb of days

    433 C Inventory level in value K LC(*)

    5 - Logistic benefits

    C 5.1 - Real operational savings

    C 5.2 - Estimated operational saving

    * LC : local currency

    Supplier ECR Score Card

    Carrefour - Unilever

    Scorecard

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    Row

    Nb

    Fill

    inIndicators

    Indicator

    unitN-1

    Target

    N

    To date

    resultJan. Feb. Mar. Apr. May. Jun. Jul. Aug. Sept. Oct. Nov. Dec.

    1 - Logistic volumes

    11 S Turnover M LC(*)

    12 S Number of parcels x1000 parcels

    13 S Number of orders

    14 S Number of parcels per order parcels

    2 - Sales competitiveness21 C Purchase price indicator

    3 - Administrative performance31 S Billing accuracy %

    32 S Number of operationnal EDI messages

    4 - Logistic performance

    4.1 Supplier

    411 C Product availability %

    412 S Delivery lead time Nb of days

    413 C On time deliveries %

    414 C Proposal orders modified (CMI) %

    4.2 - Carrefour warehouse

    421 C Product availability %

    422 C A to B store deliveries %

    423 C Inventory level in days Nb of days

    424 C Inventory level in value K LC(*)

    425 C Inventory level in pallets Nb of pallets4.3 - Carrefour store

    431 C Out of stock on the shelf %

    432 C Inventory level in days Nb of days

    433 C Inventory level in value K LC(*)

    5 - Logistic benefits

    C 5.1 - Real operational savings

    C 5.2 - Estimated operational saving

    * LC : local currency

    Supplier ECR Score Card

    Carrefour - Unilever

    Scorecard

    Row

    Nb

    Fill

    inIndicators

    Indicator

    unit

    1 - Logistic volumes

    11 S Turnover M LC(*)

    12 S Number of parcels x1000 parcels

    13 S Number of orders

    14 S Number of parcels per order parcels

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    Row

    Nb

    Fill

    inIndicators

    Indicator

    unitN-1

    Target

    N

    To date

    resultJan. Feb. Mar. Apr. May. Jun. Jul. Aug. Sept. Oct. Nov. Dec.

    1 - Logistic volumes

    11 S Turnover M LC(*)

    12 S Number of parcels x1000 parcels

    13 S Number of orders

    14 S Number of parcels per order parcels

    2 - Sales competitiveness21 C Purchase price indicator

    3 - Administrative performance31 S Billing accuracy %

    32 S Number of operationnal EDI messages

    4 - Logistic performance

    4.1 Supplier

    411 C Product availability %

    412 S Delivery lead time Nb of days

    413 C On time deliveries %

    414 C Proposal orders modified (CMI) %

    4.2 - Carrefour warehouse

    421 C Product availability %

    422 C A to B store deliveries %

    423 C Inventory level in days Nb of days

    424 C Inventory level in value K LC(*)

    425 C Inventory level in pallets Nb of pallets4.3 - Carrefour store

    431 C Out of stock on the shelf %

    432 C Inventory level in days Nb of days

    433 C Inventory level in value K LC(*)

    5 - Logistic benefits

    C 5.1 - Real operational savings

    C 5.2 - Estimated operational saving

    * LC : local currency

    Supplier ECR Score Card

    Carrefour - Unilever

    Scorecard

    Row

    Nb

    Fill

    in Indicators

    Indicator

    unit

    3 - Administrative performance31 S Billing accuracy %

    32 S Number of operationnal EDI messages

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    Row

    Nb

    Fill

    inIndicators

    Indicator

    unitN-1

    Target

    N

    To date

    resultJan. Feb. Mar. Apr. May. Jun. Jul. Aug. Sept. Oct. Nov. Dec.

    1 - Logistic volumes

    11 S Turnover M LC(*)

    12 S Number of parcels x1000 parcels

    13 S Number of orders

    14 S Number of parcels per order parcels

    2 - Sales competitiveness21 C Purchase price indicator

    3 - Administrative performance31 S Billing accuracy %

    32 S Number of operationnal EDI messages

    4 - Logistic performance

    4.1 Supplier

    411 C Product availability %

    412 S Delivery lead time Nb of days

    413 C On time deliveries %

    414 C Proposal orders modified (CMI) %

    4.2 - Carrefour warehouse

    421 C Product availability %

    422 C A to B store deliveries %

    423 C Inventory level in days Nb of days

    424 C Inventory level in value K LC(*)

    425 C Inventory level in pallets Nb of pallets4.3 - Carrefour store

    431 C Out of stock on the shelf %

    432 C Inventory level in days Nb of days

    433 C Inventory level in value K LC(*)

    5 - Logistic benefits

    C 5.1 - Real operational savings

    C 5.2 - Estimated operational saving

    * LC : local currency

    Supplier ECR Score Card

    Carrefour - Unilever

    Scorecard

    Row

    Nb

    Fill

    inIndicators

    Indicator

    unit

    4 - Logistic performance

    4.1 Supplier

    411 C Product availability %

    412 S Delivery lead time Nb of days413 C On time deliveries %

    414 C Proposal orders modif ied (CMI) %

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    Row

    Nb

    Fill

    inIndicators

    Indicator

    unitN-1

    Target

    N

    To date

    resultJan. Feb. Mar. Apr. May. Jun. Jul. Aug. Sept. Oct. Nov. Dec.

    1 - Logistic volumes

    11 S Turnover M LC(*)

    12 S Number of parcels x1000 parcels

    13 S Number of orders

    14 S Number of parcels per order parcels

    2 - Sales competitiveness21 C Purchase price indicator

    3 - Administrative performance31 S Billing accuracy %

    32 S Number of operationnal EDI messages

    4 - Logistic performance

    4.1 Supplier

    411 C Product availability %

    412 S Delivery lead time Nb of days

    413 C On time deliveries %

    414 C Proposal orders modified (CMI) %

    4.2 - Carrefour warehouse

    421 C Product availability %

    422 C A to B store deliveries %

    423 C Inventory level in days Nb of days

    424 C Inventory level in value K LC(*)

    425 C Inventory level in pallets Nb of pallets4.3 - Carrefour store

    431 C Out of stock on the shelf %

    432 C Inventory level in days Nb of days

    433 C Inventory level in value K LC(*)

    5 - Logistic benefits

    C 5.1 - Real operational savings

    C 5.2 - Estimated operational saving

    * LC : local currency

    Supplier ECR Score Card

    Carrefour - Unilever

    Scorecard

    Row

    Nb

    Fill

    inIndicators

    Indicator

    unit

    4 - Logistic performance

    4.2 - Carrefour warehouse421 C Product availability %

    422 C A to B store deliveries %

    423 C Inventory level in days Nb of days

    424 C Inventory level in value K LC(*)

    425 C Inventory level in pallets Nb of pallets

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    Row

    Nb

    Fill

    inIndicators

    Indicator

    unitN-1

    Target

    N

    To date

    resultJan. Feb. Mar. Apr. May. Jun. Jul. Aug. Sept. Oct. Nov. Dec.

    1 - Logistic volumes

    11 S Turnover M LC(*)

    12 S Number of parcels x1000 parcels

    13 S Number of orders

    14 S Number of parcels per order parcels

    2 - Sales competitiveness21 C Purchase price indicator

    3 - Administrative performance31 S Billing accuracy %

    32 S Number of operationnal EDI messages

    4 - Logistic performance

    4.1 Supplier

    411 C Product availability %

    412 S Delivery lead time Nb of days

    413 C On time deliveries %

    414 C Proposal orders modified (CMI) %

    4.2 - Carrefour warehouse

    421 C Product availability %

    422 C A to B store deliveries %

    423 C Inventory level in days Nb of days

    424 C Inventory level in value K LC(*)

    425 C Inventory level in pallets Nb of pallets4.3 - Carrefour store

    431 C Out of stock on the shelf %

    432 C Inventory level in days Nb of days

    433 C Inventory level in value K LC(*)

    5 - Logistic benefits

    C 5.1 - Real operational savings

    C 5.2 - Estimated operational saving

    * LC : local currency

    Supplier ECR Score Card

    Carrefour - Unilever

    Scorecard

    RowNb

    Fillin

    Indicators Indicatorunit

    4 - Logistic performance

    4.3 - Carrefour store

    431 C Out of stock on the shelf %

    432 C Inventory level in days Nb of days

    433 C Inventory level in value K LC(*)

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    +

    PHYSICAL STOCKS

    MOVEMENTS

    FORECASTS

    CARREFOUR STOCK

    CLIENT

    CL

    IEN

    T

    E.D.I.

    ORDERSLEVER STOCK

    Physical flow of products

    Co-Managed Inventory (CMI)

    STOCKS & WHAREHOUSE

    MOVEMENTS

    DELIVERY

    ORDER

    ORDERCONFIRMATION

    ORDER

    PROPOSAL

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    Supply Chain optimization in Taiwanvery promising results

    Improved service from Unilever to Carrefourswarehouse on time deliveries = +7%

    product availability = +20%

    Increased service from Carrefour s warehouse tostores product availability = +11%

    WhileReducing stocks by 40%

    Reducing delivery lead times by one day

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    What is: ?

    A stand-alone profit-oriented business : with its own management team

    focused on delivering efficiency to : the retail community,

    its suppliers through the use of internet based transaction and

    collaboration tools.

    A business whose services are available to all

    retailers, regardless of equity participation.

    It is not a central buying office .

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    The equity members

    Pinault PrintempsRedoute

    A global purchase turnover > to US$ 200 billion

    A members commitment to bring 70% of thispurchase amount on GNX

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    The valuable services

    Sourcing Suppliers

    and Products

    Collaborative

    Product

    DevelopmentWeb-Enabled,

    Dynamic TradingCollaborative

    Planning,

    Forecasting and

    Replenishment

    (CPFR)

    Additional Value

    Added Services

    Communication Tools

    Catalogues

    Applicat

    ions

    WorkflowApplications

    U il f th h

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    Unilever: one of the chosenpartners involved in GNX design

    and implementation

    Prove transaction capabilities on the Net

    Set up a migration plan from existing EDI to GNX

    Develop a standardized approach for the productcatalog with the other GNX partners

    Build supply chain optimization capabilities (CPFR)

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    Taiwan a GNX pilot country

    Two pilot countries: France and Taiwan

    Pilot objective: move EDI communication tointernet enabled transaction on GNX

    Steps:

    Prove end to end communication based on new internetprotocol

    Migrate current EDI messages on GNX Parallel run to test robustness

    Go live

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    Potentially:

    - Allcountries

    - All suppliers

    A view to the future of EDIcommunication

    Unileverprivate network

    Unilevergateway

    Internet

    Carrefourprivate network

    Carrefourgateway

    GNX

    Supplier

    EDIplatform

    Supplier

    Browser

    access

    WebEDI

    WebEDI

    Classic

    EDI

    Classic

    EDIB2B Hub

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    Expected benefits from GNX

    Unify all current processes and tools

    Reduce communication costs ( Internet Vs VANs)

    Handle existing EDI flows

    Promote the use of common worldwide standards

    Use in the future an easily and universally

    understandable language (XML)

    Enable access to other GNX functionality

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    GNX pilot next steps

    Roll out of Unilever Carrefour learnings to allCarrefour countries

    Pursue pilot developments Product catalogue

    CPFR

    Carrefour to extend process roll out to allsuppliers

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    GNX a new tool for our GlobalSupply Chain Strategy

    Global transactional capabilities

    Definition and use of a global communicationstandard

    Global data alignment and synchronization

    Ability to deploy standard processes globally

    Automation of all information flows with suppliers(including smaller ones)Web EDI

    Advanced Supply Chain collaboration

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    Conclusion

    A successful and promising collaboration:

    A common and consistent strategy

    A global roll out

    Key learning for further implementation (new partners,

    new countries)

    GNX, a tool to accelerate such initiatives

    Most advanced technology

    Wild range of functionality enabling implementation ofglobal best practices

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    Thank you for your attention