efolder and connectwise webinar: top seven features msps should look forin a cloud file sync...
DESCRIPTION
In this webinar from the ConnectWise Foundations series, leaders from eFolder and ConnectWise share the seven key features MSPs should look for in a cloud file sync solution. Mobility, BYOD, and "consumerization" of IT have introduced massive risks to the security of corporate data. MSPs are uniquely positioned to supply their clients with a business-class, secure, and channel-ready file sync solution.TRANSCRIPT
![Page 1: eFolder and ConnectWise Webinar: Top Seven Features MSPs Should Look forin a Cloud File Sync Solution](https://reader034.vdocuments.pub/reader034/viewer/2022051411/5462d856b1af9f86228b52ad/html5/thumbnails/1.jpg)
Top Seven Features MSPs Should Look for
in a Cloud File Sync Solution
![Page 2: eFolder and ConnectWise Webinar: Top Seven Features MSPs Should Look forin a Cloud File Sync Solution](https://reader034.vdocuments.pub/reader034/viewer/2022051411/5462d856b1af9f86228b52ad/html5/thumbnails/2.jpg)
US is the most expensive data breach total average per company $5.4 million
81%Employees use at least
one personally
owned electronic
device
59%Employees
use a mobile device to run
line of business applications
90% 1/2Have
disabled auto lock
for tablets
Organizations are fully aware of devices
accessing their
networks
Companies have
experienced a data
breach due to insecure
devices
34%Store work
email passwords and if lost only half
would reset their work-
related passwords
<10%
Level Setting Mobility and Security Trends
![Page 3: eFolder and ConnectWise Webinar: Top Seven Features MSPs Should Look forin a Cloud File Sync Solution](https://reader034.vdocuments.pub/reader034/viewer/2022051411/5462d856b1af9f86228b52ad/html5/thumbnails/3.jpg)
On average US Comprised
records 28,765
US Is the most
expensive data leaks cost per
record $199
US is the most expensive data leaks total average per company $5.4 million
Level Setting Mobility and Security Trends
![Page 4: eFolder and ConnectWise Webinar: Top Seven Features MSPs Should Look forin a Cloud File Sync Solution](https://reader034.vdocuments.pub/reader034/viewer/2022051411/5462d856b1af9f86228b52ad/html5/thumbnails/4.jpg)
37% 35% 29%Malicious Criminal Attach
Human Factor
System Glitch
Root Causes of Data Leaks
![Page 5: eFolder and ConnectWise Webinar: Top Seven Features MSPs Should Look forin a Cloud File Sync Solution](https://reader034.vdocuments.pub/reader034/viewer/2022051411/5462d856b1af9f86228b52ad/html5/thumbnails/5.jpg)
50%
40%
The Thing About Data It Has a Long Shelf Life
Employees who lost their jobs in the last 12 months kept confidential corporate data
Plan to use this data in their new jobs
![Page 6: eFolder and ConnectWise Webinar: Top Seven Features MSPs Should Look forin a Cloud File Sync Solution](https://reader034.vdocuments.pub/reader034/viewer/2022051411/5462d856b1af9f86228b52ad/html5/thumbnails/6.jpg)
employees say their organization does not take steps to ensure employees do not use confidential competitive information from third-parties
employees say it is acceptable to transfer work documents to personal computers, tablets, smartphones or online file sharing applications. The majority never delete the data they've moved because they do not see any harm in keeping it.
employees do not believe it is a crime to use a competitor's trade secret information; this mistaken belief puts their current employers at risk as unwitting recipients of stolen IP
think it is acceptable to take corporate data because their company does not strictly enforce policie
employees say their manager views data protection as a business priorities
68%
62%
56%
38%
51%
Risk Assessment: Data Leaks and Mobility
![Page 7: eFolder and ConnectWise Webinar: Top Seven Features MSPs Should Look forin a Cloud File Sync Solution](https://reader034.vdocuments.pub/reader034/viewer/2022051411/5462d856b1af9f86228b52ad/html5/thumbnails/7.jpg)
Employees use a work computer for personal use everyday
Employees access personal email from business computers
Employees use a work computer for personal use at least sometimes
83%
78%
63%
Data Loss: Things You Haven’t Thought About
![Page 8: eFolder and ConnectWise Webinar: Top Seven Features MSPs Should Look forin a Cloud File Sync Solution](https://reader034.vdocuments.pub/reader034/viewer/2022051411/5462d856b1af9f86228b52ad/html5/thumbnails/8.jpg)
Public Cloud
Corporate DataTraditional
FileServers
ManagedFile
Transfer
EnterpriseContent
ManagementEmail
Data leaks, no visibility, and no IT control
![Page 9: eFolder and ConnectWise Webinar: Top Seven Features MSPs Should Look forin a Cloud File Sync Solution](https://reader034.vdocuments.pub/reader034/viewer/2022051411/5462d856b1af9f86228b52ad/html5/thumbnails/9.jpg)
…without compromising security and control.
With Anyone
Work Anywhere
Across Any
Device
With Any
Content
![Page 10: eFolder and ConnectWise Webinar: Top Seven Features MSPs Should Look forin a Cloud File Sync Solution](https://reader034.vdocuments.pub/reader034/viewer/2022051411/5462d856b1af9f86228b52ad/html5/thumbnails/10.jpg)
1. Meet the Needs of Mobile and BYOD Users
IDC predicts, by 2015, the world's mobile worker population will reach 1.3 billion, representing 37.2% of the total workforce.
![Page 11: eFolder and ConnectWise Webinar: Top Seven Features MSPs Should Look forin a Cloud File Sync Solution](https://reader034.vdocuments.pub/reader034/viewer/2022051411/5462d856b1af9f86228b52ad/html5/thumbnails/11.jpg)
2. Business-class Features
AD/LDAP authentication Fine-grained client, group, and user permissions
![Page 12: eFolder and ConnectWise Webinar: Top Seven Features MSPs Should Look forin a Cloud File Sync Solution](https://reader034.vdocuments.pub/reader034/viewer/2022051411/5462d856b1af9f86228b52ad/html5/thumbnails/12.jpg)
2. Business-class Features
Rich file sharing and collaboration options
![Page 13: eFolder and ConnectWise Webinar: Top Seven Features MSPs Should Look forin a Cloud File Sync Solution](https://reader034.vdocuments.pub/reader034/viewer/2022051411/5462d856b1af9f86228b52ad/html5/thumbnails/13.jpg)
3. Security and Control
Encryption when data is in transitand “at rest” in
the cloudRemote wipe for lost devices
or employee departures
![Page 14: eFolder and ConnectWise Webinar: Top Seven Features MSPs Should Look forin a Cloud File Sync Solution](https://reader034.vdocuments.pub/reader034/viewer/2022051411/5462d856b1af9f86228b52ad/html5/thumbnails/14.jpg)
4. Support Regulatory Compliance
HIPPAGLBASOX
Business Associate
Agreements
![Page 15: eFolder and ConnectWise Webinar: Top Seven Features MSPs Should Look forin a Cloud File Sync Solution](https://reader034.vdocuments.pub/reader034/viewer/2022051411/5462d856b1af9f86228b52ad/html5/thumbnails/15.jpg)
5. Multi-tenant Management and Monitoring
Partner
Client 1
User 1
User 2
User 3
Client 2
User 1
User 2
User 3
Client 3
User 1
User 2
User 3
![Page 16: eFolder and ConnectWise Webinar: Top Seven Features MSPs Should Look forin a Cloud File Sync Solution](https://reader034.vdocuments.pub/reader034/viewer/2022051411/5462d856b1af9f86228b52ad/html5/thumbnails/16.jpg)
6. Brandable Web Portal and Client Experience
The Web PortalClient Software
Sample Email
![Page 17: eFolder and ConnectWise Webinar: Top Seven Features MSPs Should Look forin a Cloud File Sync Solution](https://reader034.vdocuments.pub/reader034/viewer/2022051411/5462d856b1af9f86228b52ad/html5/thumbnails/17.jpg)
7. Recurring Revenue Model, with Attractive Gross Margins
Wholesale cost
$8
Wholesale Cost
Un-Managed business-class, Cloud
File Sync$15
Wholesale Cost
Managed, Business-Class, Cloud File Sync
$25
Partner Margin
Wholesale Cost
Partner Margin
![Page 18: eFolder and ConnectWise Webinar: Top Seven Features MSPs Should Look forin a Cloud File Sync Solution](https://reader034.vdocuments.pub/reader034/viewer/2022051411/5462d856b1af9f86228b52ad/html5/thumbnails/18.jpg)
![Page 19: eFolder and ConnectWise Webinar: Top Seven Features MSPs Should Look forin a Cloud File Sync Solution](https://reader034.vdocuments.pub/reader034/viewer/2022051411/5462d856b1af9f86228b52ad/html5/thumbnails/19.jpg)
Checklist:Business-class• File sync with anytime, anywhere, and any device access• Share files and collaborate via email, URLs, team shares, and network mapped
drives• Control access with user and group permissions and AD integration
Secure• Complete data encryption in transit and at rest• Sync to a petabyte-scale and proven storage cloud• Fully HIPAA compliant, with business associate agreements
Channel-ready• Multi-tenant management and monitoring, with PSA integration• Brandable web portal• Recurring revenue model, with attractive gross margin opportunities
![Page 20: eFolder and ConnectWise Webinar: Top Seven Features MSPs Should Look forin a Cloud File Sync Solution](https://reader034.vdocuments.pub/reader034/viewer/2022051411/5462d856b1af9f86228b52ad/html5/thumbnails/20.jpg)
![Page 21: eFolder and ConnectWise Webinar: Top Seven Features MSPs Should Look forin a Cloud File Sync Solution](https://reader034.vdocuments.pub/reader034/viewer/2022051411/5462d856b1af9f86228b52ad/html5/thumbnails/21.jpg)
Integration FeaturesAutomatic Creation of Service Tickets• Failed backups• Disk usage notifications• No backup notifications
Population of Back Up Statistics in ConnectWise Management Summary Report
Automated Billing• Online backup (total GB)• Local backup (number of servers, number of non-servers)• Email archiving (mailbox count)• DoubleCheck email filtering (mailbox count)
![Page 22: eFolder and ConnectWise Webinar: Top Seven Features MSPs Should Look forin a Cloud File Sync Solution](https://reader034.vdocuments.pub/reader034/viewer/2022051411/5462d856b1af9f86228b52ad/html5/thumbnails/22.jpg)
Service Ticket
• Configure events in eFolder that will create service tickets in ConnectWise
• Decide the type and severity of events which will send you a notification
![Page 23: eFolder and ConnectWise Webinar: Top Seven Features MSPs Should Look forin a Cloud File Sync Solution](https://reader034.vdocuments.pub/reader034/viewer/2022051411/5462d856b1af9f86228b52ad/html5/thumbnails/23.jpg)
Management Summary Report Synchronization
Configure eFolder to synchronize back up statistics with the ConnectWise Management Summary Report
![Page 24: eFolder and ConnectWise Webinar: Top Seven Features MSPs Should Look forin a Cloud File Sync Solution](https://reader034.vdocuments.pub/reader034/viewer/2022051411/5462d856b1af9f86228b52ad/html5/thumbnails/24.jpg)
Billing eFolder Services on ConnectWise Agreements
Once you set up your Agreement Addition in ConnectWise for eFolder products and services the Total Quantity will be updated each month
![Page 25: eFolder and ConnectWise Webinar: Top Seven Features MSPs Should Look forin a Cloud File Sync Solution](https://reader034.vdocuments.pub/reader034/viewer/2022051411/5462d856b1af9f86228b52ad/html5/thumbnails/25.jpg)
Interested in eFolder?www.eFolder.net
Interested in ConnectWise?www.ConnectWise.com