egov russia update 2012

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РОННОМУ ПРАВИТЕЛЬСТВУ И ИНФ

ОРМАЦИОННОМ

У ОБЩЕСТВУ

The e-GovernmenT of The russian federaTion

c

The purposes of the e-Government

The basic applied elements

Necessary transformations:

Stages of e-Government

The purpose – accomplishment of the public needs in reduction of temporary and financial charges on realization of necessary information transactions individual resident and juridical personality with

the authority

G2C

G2CG2C

G2CG2B

G2BG2B

G2BG2G

G2GG2G

G2G

The Website

The electronic forms

The electronic public health service

Online education

Call process-ing center

The Website

The electronic tender

The eclectronic signature

The electronic taxes

The electronic purchases

Exchange of messages

Presence of the e-Government in a network consists, generally in, available web-page. There can be references on sait of the ministries or Department of education, Board of Health, Department of Social safety net, Department of Labour and Department of Finance. The most part of information is static,

and interactivity with citizens is low.

The government starts to be transformed by introduction of bilateral contact between government and citizens. Interaction includes such possibilities as payment of taxes, claims for obtaining identity card, certificate of birth, passports and licence renewal, and also other interactions of G2C, and allows for citizens to have an access to these services circuit-wise 24/7 (twenty-four-hour, daily). All operations occur in an interactive mode..

It is considered the most perfect level of e-Government. The government turns into the institute, corresponding with the needs of citizens by path of development of complex infrastructure, when electronic services and electronic de-cisions connect in the most imperceptible way the offices against each other. Web services 2.0 and other interactive

tools are actively used .

The government provides more detailed information regarding national policy and national administration. There are references on archival informa-tion (for example, documents, forms, reports, laws and norms, bulletins), which are easily available for citizens. Websites are multilingual, have sections «question-answer»,feedback forms and audio/video capability.

Extranet

The electronic documents

The electronic reg-istration

The electronic law

The e lec t ron ic Identification

Instruments of collaboration

Device - realization of completely remote collaboration between citizens and authority under the assignation of government services and municipal services on basis of electronic document flow with

using modern information-secure technologies

Expected practical result - radical cut-back of turns of citizens on getting numerous paper record and inquiries, and also connected

with this corrupt practices

Realisation of remote collaboration between citizens and the authority

Perfection of the statutory conditions

Change of the educative priorities

New principles of formation and budget expenditure

Occurence of the environmental quality benchmark

Change of accents in economy

Redistribution of the priority competence zones of the govern-ment institutions and social structure

New community values

Maintenance of the restricted access of citizens for information

Transition to the paperless office in departments

Transparency of the ascertained performance indicators of the state

Information support of the activity of public authorities

1 Information services

3 Transactional services

2 Communication services

4 Electronic appendices

4 stage of e-Government unbeaTable

e-GovernmenT


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The E-Government of the Russian Federation

Author – Sergey Yurkevich Chief of the Expert center of e-Government and Information society2 3

Results of work of the France e-Government in 2010

20 base class of electronic services The European Commission Directive 2003/98/ЕС

Some facts

solidarity and cooperation between the government institutions ,

using of the available facilities на взаимных началах ( infrastructure, resources and tools ), experience and

knowledge – are common heritage

observance of the principles of free stress for each organization .

at the expense of liquidation paper notification by post internal revenue service of Korea annually saves up to 146

million $, and taxpayers up to 300 million $

for organizations:

There are about 60 new services for individuals:

Course of the creation 1 million account of users on the individualized portal for an opportunity of the on-line compellation to the administrative authorities : www.mon.service-public.fr

further development of a mobile telephony in connection with requirement of access to mobile services

departure of sms for the (about readiness of the identity card / passport in the mayor’s office)

an opportunity of payment the place on parking by dint of mobile phone (micro payment)

an opportunity of confirmation the correct filling of tax declaration by phone

development of internet on-line application on iphone and android

1 billion of sick leave certificates, transferred through all-in-one card.

10 million of remote tax declarations in 2010, an access to the personal account with 3-year old history of the tax documents

information about one in three movement is brought on a web sait about the adress changing

The government of Germany, united all state standards and governments into unified document called saGa

in 2008 the government of Canada GCPedia, as a way of exchange the cooperative knowledge base among officials

over all country. GCPedia «starts destroy walls between departments»

The european economy can save over 50 billion. euro by the introduction of the electronic system of payment

document

equality of access to all providing services,

The citizen’s user is in the limelight territorial electronic administration,

Continuity and quality of the government service,

efficiency of electronic administration

1.Tax return and discharge the income tax.2. Поиск работы.3. act of civil status.4. The statement for social care.5. individual filling out.6. auto-registration.

7. The statement about building permission.8. file a police report.9 Consumer services of public libraries.10. filing in educational institutes. 11. reporting about residence change.12. registration to the hospital or for being at a doctor.

1. The reporting and income tax payment.2. administrative charges (the statement, the notification, payment).3 valued-added tax (the statement, the notification, payment).4. electronic registration of the start-up company, or liquidation of the current.5. supplying information in statistical service.6. licenses for import/export.7. Permissions in the line of environmental service.8. opportunity management of state purchase contract.

For citizens Business

By implementation of the e-Government in 2010 France saved

10 billion euro

on-line declaration about valued-added tax (10 million transactions a year)

export declaration (more than 1 million transactions)

an opportunity of sending the application for par-ticipation in the government contract

an opportunity for on-line request for getting government subsidy

On-line payment of penalties

Calculation of the arbitrary assessment

information about quantity of the remained points in the driving licence

On-line modeling of financial matters

An opportunity for on-line recovery of claims for administration

Desirable criteria from european experience of designing elements of

e-Government:

inTernaTional PraCTiCes of formaTion

of The e-GovernmenT


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Plan implementation of transition to the rendering of services in electronic form

realization of federal, regional and municipal services in accordance with periods of

plan’s transition

offering an access of the e-government for citizens

development of functionality of a portal of govern-ment service, development of the mobility, develop-ment the centers of the public domain, centers of the telephone support, development of promoting of the

e-Government among citizens and business

formation of the united entrusted area in the territory of the russian federation

an opportunity of using for all government services one and only digimatic signature by citizens

exception of necessity for providing superfluous documents from citizens under the

government service

ensuring electronic exchange of information between depertments

increasing of the international rating of russia on a level of development of the

e-Government

interaction with the international experts, providing actual and full information for ratings

TasKs of The e-GovernmenT in russia


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sCheme for imPlemenTaTion e-GovernmenT in russia

sub-Committee

Government commission for implementation of information and communications technologies in governance and Cumpulsory medical insurance

Government commission of carrying out administrative reform

department of state administration, regional development and local government in the

Government of the russian federation

department of the iT technologies and communication in the Government

of the russian federation

rf Government office

JsC «all-in-one card» (all-in-one card)

vice prime minister – Government Chief of staff of

the russian federation

department of the project management

department of formation and development of the information society

department of the e-Government

department of the government control in economy

Presidential administration of the russian federation

Kremlin Chief of staff of the russian federation

state Council

modernization commission

Presidential Council of development information society

in the russian federation

inter-agency task force of Council

Constituent entity of the russian

federation

economic development ministry of the russian federation

methodological materials

Commission

regulatory legal act

infrastructure and off-the shelf solution

President of the russian federation

The Chairman of government of the russian federation ministry of Telecom and

mass Communications in the russian federation

Government commission regarding the regional development

Council of the regional informatization

Expert center of e-Government and Information society

unified operator of the e-Government JsC «rostelecom»


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ChanGeover from adminisTraTive reform To The e-GovernmenT ThrouGh The examPle of ConsTiTuenT enTiTy of The russian federaTion

Administrative reform in the Lipetsk Region

The administrative reform concept in the russian federation in 2006 - 2010, approved by the order of the Government of the russian federation from 25 october

2005. n 1789-r.

in the lipetsk region actively used capacity of the administrative regulations in the rendering of government services and acting government

functions

regulations

multifunctional center

in total 449,7 mio rur were allocated from budgets of all levels for realization of actions of administra-tive reform in the lipetsk region in 2006 - 2011

regulations serve for citizen of the instruction on receipt of the government

services

in 2006 - 2010

There are 14 multifunctional centers work in area:

all multifunctional centers are created as form of municipal institutions, but they are acting at the

uniformof organizational and legal beginnings which are formed a unified system of multifunctional center

of the region.

in each multifunctional center is provided from 180 to 450 demanded of the governmental, municipal and

additional services, and their list will extend.

results of work of the multifunctional center:support and convenience service recipient

financing

in 2011

rulemaking of the government and municipal services (func-tions);

101 Administrative procedures are developed and approved of the providing government services and

fulfillment of state functions

Emphasis on anti-corruption element

All drafts of regulations take place in open access for independ-ent examination

Examination of regulations in according with the FL № 210 realises the Civil Service Department of staff

management of the Region

Reference of the timeliness in mode on-line moni-toring system works www.gosservice.region48.ru.

10 administrative procedures as methods are directed in the local government

Only it is more than 800 administrative procedures are approved ay municipal level.

More than 20 regulations are developed and approved on state control and 12 approximately regulations of

realization of the municipal control.

providing of the government and municipal services on th-eprinciple of «one window» based on multifunctional centers of

providing government and municipal services

providing of the information about government services, ren-dering in electronic form

placement of the government and municipal order

fight corruption

implementation of the results based management

optimization of the function of Government executive bodies

In the municipal regions of Yeletsk, of Lebedyansk, of Lipetsk, of Volovskoe, of Dryazninskii, of Dobrovskiy, of Dobrinskiy, of Stanovlyan-skoe, of Dolgorukovskoe, of Usmansk, of Chaplyginskoe, of Dankovskoe,

of Izmalkovskoe,and in Lipetsk city

In a completion stage there is a creation of six Multifunctional centers in the remained municipal corporation (in Yeletsk city, Zadonsk city,in the Terbunskoe, Hlevenskoe, Krasninskoe, Leo-Tolstoyan provinces)

Opening of three Multifunctional Centers is planned for December 2011, the remained Multifunctional Centers will begin their work at

the beginning of 2012.

�� services in all spheres of activity�� services of the teacher in the nursery�� medical services�� services of the psychologist�� services for registration of railway and air tickets.�� check of taxes payable and penalties of STSI.�� access of the visitors of multifunctional center to the search system

«Wait for me»�� Pilot mode of rendering elecrtonic municipal services for countryman

�� federal budget - 102,5 MIO. RUR.�� regional budget - 182,0 MIO. RUR�� municipal budget - 47,1 MIO. RUR

�� federal budget - 10,0 MIO. RUR�� regional budget - 103,8 MIO. RUR.; �� municipal budget - 4,3 MIO. RUR.

�� reduction of terms of the receipt services�� reduction of the interdepartmental red-tape�� anti-corruption effect at the expense of absence of the direct

interaction�� disappearance of the demand for activity included in corruptive

scheme ofintermediaries�� minimization of expenses

�� The administration of the region annually holds competitions on budget allocation for support municipal corporation in creation of the multifunctional centers.�� In 2011 subsidies at a rate of 60,5 MIO RUR are allocated by results of

competition from the regional budget for creation of the multifunctional centers.

�� On the current maintenance of the functional multifunctional centers the grant also goes annually to the local budgets.�� In 2011 it adds up to 39,3 MIO. RUR.

�� Portal of the system of multifunctional center of the Lipetsk Region (www.mfc48.ru)

�� interactive resources of a site management of civil service �� external monitoring, showed a high degree of satisfaction of citizens

quality of services in the Multifunctional center of the Lipetsk Region. This indicator reaches 92%.

�� The centralized system of processing telephone messages from citizens concerning rendering of services is organised in municipal corporation of region.�� There are 14 Сall-centers created on the basis of functional multi-

functional center.�� There are 6 assistance centers created on the basis of unified moni-

toring serviceof the area (city)�� There is a work on development of uniform system of processing

compellation of citizens regarding the provision of services of the governmental and municipal services in Multifunctional centers of the Lipetsk region.

�� The base is put for development of uniform system of the remote point of public access of the citizens to the governmental (municipal) services.�� At this time 50 information-payment terminals of system of multi-

functional already function.�� Such terminals are planned to establish in all municipal corporation

of region till 2012.

adminisTraTive reform in The liPeTsK reGion

Second stage of administrative reform in 2006 -2008 - preparation for the formation

of the e-Government in the Russian Federation


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federal sysTem of

inTerdeParTmenTaleleCTroniCinTeraCTion

authorities of rendering service

Certification authority

information system of federal Treasury

unified portal

banks





regi

onal

sys

tem

of i

nter

depa

rtm

enta

l el

ectro

nic

inte

ract

ion

regional system of interdepart-mental electronic interaction


local government regional segments of portal of the government services


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system of order taking,information

system of rendering service

federal government

unified portal

system of order taking, informational system of

rendering service

system of order taking, informational system of

rendering service

system of order taking, informational system of rendering

service

reGional infrasTruCTure of e-GovernmenT

Certification authority

regional segment of portal of the government services

branch system



local government

system of interdepartmental electronic interaction

method of acting the restrict procedure

regional system of interdepartmental electronic interaction

secu

red

path


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federal segment

regional segment

Citizens Legal entities

federal Portal of government services

federal and Consolidated register of government services

field of the interdepart-mental interaction

information- payment gateway

Consistent system of identity check and identification

Consistent system of normative-reference information

federal departments

Departmental IS (Federal authority and

territorial form of government)

Information system of the state government

authority of constituents and Compulsory medical

insurance

The centers of telephone service

all-in-one card

digimatic signature

The centers of public access

Personal computers

mobile devices

multifunctional center

Center JsC «rostelecom» affiliated societies

regional and municipal departments

ComPlianCe of federal and reGional seGmenT


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TransiTion To The eleCTroniC serviCe

2 2

aCCess To The GovernmenT serviCes in eleCTroniC form

Authorization on a portal of govern-ment services(username/password)

Digimatic signature

All-in-one card

Mobile devices

Acce

ss v

aria

nts


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The federal PorTal of GovernmenT serviCes in russia ePGu.GosusluGi.ru

Transition to electronic service Consistent portal of government services

should be presented

74 serviCes from 20 PrioriTy

CaTeGoriesDESIGNATED By GovERNmENT EDICT oF ThE RuSSIAN FEDERATIoN from 17.12.2009 of. № 1993-r.

levels GranTinG

serviCes

federal

regional

(municipal)

budgetary

iT is Carried ouT

in 5 sTaGes1 stage information about service is placed on a portal of government services. Till december 1st 2010.

2 stage from portal of government services it is possible to download the form of an application on obtainment of services. Till January 1st 2011.

3 stage on the portal of government services it is possible to send an application on obtainment of service. august 2011 - July 2012.

4 stage on the portal of government services it is possible to keep a close watch on progress of implementing in the making on application. January 2012 - January 2013.

5 stage Government service is provided in electronic виде. august 2012 - January 2014.

Portal start - on December 15, 2009

on April 1st 2010 the registration of users is begun in a private office

on the Portal are placed 20 676 services, among them: federal services: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 935regional services: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 815municipal services: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 911other services: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15In electronic form are provided 240 services, among them:federal services: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119regional services: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

average monthly visit of Portal: . . . . . . . . . . more than 7 million personsactivated a private office: . . . . . . . . . . . . . . . more than 1 million persons

PossibiliTies of aCCess for CiTizens


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all-in-one Card of The CiTizen

• Использование для идентификации гражданина («идентификационное приложение»)

• Доступ к получению государственных и муниципальных услуг («федеральные» и «региональные» приложения в части госуслуг)

• Функции платежной банковской карты («банковское приложение»)

• Дополнительные услуги иных организаций (по выбору гражданина -иные федеральные и региональные приложения)

222

Универсальная электронная карта гражданина обеспечивает:all-in-one Card of The CiTizen The mosT siGnifiCanT serviCes

all-in-one Card


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�� using for identification of the citizen («the identification appendix»)

�� Access to the receiving of government and municipal services («federal» and «regional» appendices in a part of the government services»)

�� Functions of the payment bank card («the bank appendix»)

�� Additional services of others organizations («for choice of the citizen - others federal and regional appendices»)

Public health services

Education services

Transport services

Services of other organizations

Services of pension insurance

other state services

Payment services

�z distant recording to the doctor, replacement of the Compulsory medical insurance policy and etc. (a card - the Cumpulsory medical insurance policy)

�z filing of an application on entry in educational institution, school photo id / student id card and etc.

�z Travel on municipal public transport, including a railway transport, in the long view - payment of parkings, and travel on paid road and etc.

�z The set of services is unlimited, including commercial services and etc.

�z Getting of the benefit approach, the choosing of the management company, the information on a state of the account and etc. (a card - the policy of pension insurance)

�z Payment of taxes, registration at place of residence, issuing a passport and etc.

�z use of an existing bank infrastructure (including payment of utilites, duties, penalties and etc.)

diGimaTiC siGnaTure

Госуслуги и необходимость сертификации чипа в ФСБ (ЭЦП)

88

Примеры с квалифицированной ЭП (ЭЦП):

замена управляющей компании (услуга ПФР); регистрация недвижимости и постановка на кадастровый учет.

Примеры услуг с простой ЭП (без сертификации в ФСБ):

уплата налогов;подача заявлений на получение социальной помощи;выдача личных документов (российский и загран. паспорт, водительские права);техосмотр;заявление в милицию;поступление в учебные заведения;регистрация по месту жительства и пребывания;установление и начисление пенсий;услуги здравоохранения.

сдача налоговых деклараций;регистрация автомобилей;регистрация актов гражданского состояния…

5%

Госуслуги и необходимость сертификации чипа в ФСБ (ЭЦП)

88

Примеры с квалифицированной ЭП (ЭЦП):

замена управляющей компании (услуга ПФР); регистрация недвижимости и постановка на кадастровый учет.

Примеры услуг с простой ЭП (без сертификации в ФСБ):

уплата налогов;подача заявлений на получение социальной помощи;выдача личных документов (российский и загран. паспорт, водительские права);техосмотр;заявление в милицию;поступление в учебные заведения;регистрация по месту жительства и пребывания;установление и начисление пенсий;услуги здравоохранения.

сдача налоговых деклараций;регистрация автомобилей;регистрация актов гражданского состояния…

5%

GovernmenT serviCes and neCessiTy of ChiP CerTifiCaTion in fsb (diGiTal siGnaTure)

mobile aPPliCaTions

Examples of services with simple electronic signature (without sertification in FSB)

��Payment of taxes;

�� filing of an applications on getting of the social care;

�� issuing of the personal papers (passport of a russian citizen and foreign travel passport, driving licence);

��Proof of technical inspection;

��Police statement;

�� entering in education institutions;

��registration at place of residence;

��award of a retirement pension and getting of the benefit approach;

��Public health services;

Examples with qualified electronic signature (Digital signature)

�� exchange the management company (service of the Pension fund of the russian federation);

��registry of the the real estate and statement on the cadastral registration;

demand the simple electronic signature

demand the qualified electronic signature (digital signature)

Questionable (necessary an addition working out)

�z registration of the tax return;�z ragistration of cars;�z registration of the vital statistics act...


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PossibiliTies of aCCess for CiTizens

5

5

5

5

ConsisTenT neTworK of aCCess To The e-GovernmenT

5


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2010 — 500 infomats2015 — more than 100 thousand infomatswithin the framework of universal telecom-munication service

It is connected 2 banks

Loud-speakervideo camera

microphoneThe touch screen

Bill acceptorThe keyboard

The printer of documentsThe receiver of bank cards

The cover lock of infomatThe scanner of documents

Check printer

formaTion Problems of The e-GovernmenT

�� Priority on conversion of the services in elec-tronic form isn’t defined on basis of a potential demand from citizens, and by a principle of easy feasibility.

�� agressive durations for realization of tasks.�� There is no professional advanced training of

governmental and local government employee. There is no «card of competences». Persons who are responsible for the decisions of e-Govern-ment and development of the information society sometimes don’t have a base of competence in this sphere.

�� There are a double decision. department who is a doer adds parallel, and sometimes they add the mutually exclusive tasks in regions.

�� as of today regions don’t understand a move-ment vector of the federal center for e-Govern-ment and development of information society, but federal center doesn’t see the real situations in regions, and the communication flow to the re-

gions increases only. however regions don’t un-derstand how to systematize this process.

�� There is no system of monitoring the dynam-ics and activity vector of e-Government and development of the information society in constituents. The attainments are doubtful and overestimated.

�� as before there is an installation of distribution of decisions from the Center, but it is necessary to get the feedback going with the regions.

�� Today regions are the unique doer of the deci-sions of e-Government and development of information society and bear outright liability. nevertheless federal departments bear supervis-ing and edictal functions. There are existing a large number of «coordinating» and «supervis-ing» layers, but the real methodical supporting realization of e-Government and development of information society doesn’t occur.

�� There is no analysis of decisions already created in regions and opportunities of integration into

�� «digital unequality» of some constituent entity of the rf and getting the priority for development of separate regions

�� Processes of creation of infrastructure of the e-Governmentare separeted, there is no unity and consistency in approaches

�� observing high risk desintegration elements, impossibility of creation national infrastructure,

providing universality of services for each citizen in wherever country

�� scale of project. so large iT projects wasn’t realized up to the present moment in modern russia, but there are problems such as:

�� imperfection of the statutory conditions�� shortage of technical decisions�� a variety of the system, being included in

e-Government

uniform system. so there is no search of op-portunities in the economy of federal budget and integration of the decisions already proved their need for the region.

�� There is no general expert scope of interaction of regions, if at hardware level of the measures for interaction are more organize in this case experts of the regions are separated and are in an orbit of the influenceof their guidance without having opportunity to search the decision with colleagues from other regions probably already solved such tasks.

�� there is no opportunity for planning, updating budgets and system analysis of mistakes in the general perspective for federal center.

�� lack of qualitative telecommunication infrastruc-ture in municipalities.

�� mistrust of citizens to electronic ways of com-munication.

�� Predominance of the actions on Pr-support, me-dia coverage over the realization of current tasks.

�� absence of motivation of governmental authori-ties and local government by the adoption of the technology e-Governmet.

�� absence of qualification of governmental au-thorities and local government necessary for use of technology of the e-government.

�� low computer literacy of citizens.�� absence of motivation of citizens for conversion

on receiving services in electronic form�� impossibility to provide legitimacy of information

in electronic form in the process of through por-tal of copies of documents of personalstorage.

�� disagreement of the process amending in nor-mativ legal base.

�� existence of incompatible information in different informational systems (reference book)

�� The problem of quality and actuality of informa-tion is stored in the information system (sordid datas)

�� Careful attention to the project on the part of the first persons of the state and society

�� Project association is ingrained belief to the citizens with federal authority activity

�� reduction of realization terms of a project element

�� The basis risks of the state – reputation risks�� The project «e-Government» – the social project,

realized on a nationwide scale

�� rapid development of elements of an infrastructure of the e-Government in the separate regions with discrimination to information security maintenance

�� various decisions, various level of working out and realization of infosecurity platform, various level of experts

Problems on a scale Cfd

Problems on a federation scale


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exPerT suPPorT of The e-GovernmenT

maintenance of the information-analytical and expert support under the activity inter-agency task force.

solution of the organizational and other ques-tions, concerning with the attraction for realization information-analytical and expert work in scientific and other organizations, but also scientists and specialists.

Carrying-out of an analysis of practice of realization the strategy in the development of the information society in the russian federation, government program of the russian federation «information society (2011 -2020 years)» and other programs and projects are in the sphere of development and using information-communicative technolo-gies, performance evaluation of the attempted measures, focused on development in the russian information society.

Carrying out of the expert examination of the regional programs and plans on the development information society in the russian federation, but also federal dedicated programme, which contain the arrangements regarding development informa-tion society in the russian federation.

Cooperation arrangement with the institutes of the e-Government and information society in countries of european union and Cis.

The organization of educational actions on studying the international best practices in sphere of forma-tion of the e-Government and information society in the constituent entity of the russian federation.

The assistance to the process of increase the position of the russian federation in the world ratings on the formation of the e-Government, for the purpose of realization one of key tasks of a government program of the russian federation «informational society (2011 - 2020 years)».

formation quarterly and annual rating constituent entity of the russian federation on formation of the e-Government and development of the information society.

formation monthly statistics on formation of the e-Government and development of the information society in constituen entity of the russian federation.

formation of the quarterly expert report on dynam-ics of processes on formation of the e-Government and information society in constituent entity of the russian federation.

formation and assignation of the unified stance in the constituent entity of the russian federation in sphere of interests of federal departments, who are responsible for regional informatization.

methodical ware, the analysis of the effectiveness and monitoring of interaction of the unified infrastructure operator of the e-Government in constituent entity of the russian federation.

Cooperation arrangements between constituent entity of the russian federation (horizontal interactions).

Conversion of offers and a position in constituent entity of the russian federation under the activity of the Council of regional informatization of the Governmental commission by the information technology adoption in activity of state body and local government.

maintenance of register of the best systems approve itself in constituents.

Constinuous employee training and education of the regional administrations responsible for the e-Government and information society in constituents.

leading domain-specific card of region of the e-Government and information society in the organiza-tion of the knowledge base off-the-shelf solution.

leading domain-specific card of region of the e-Government and information society.

sharing experiences of realization e-Government and information society in constituent entity of the russian federation.

sharing experiences on successful system instal-lation.

Preparing of the expert report regarding development of the information society, planned to consideration at sessions of the Council of regional informatiza-tion Governmental commission by the information technology adoption in activity of the state body and local government.

The basiC funCTions of The exPerT CenTer


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sTaTe ProGram TasKs of informaTion soCieTy in 2011

2009 2011 2015 2020

life improvementof qualityand conditions of development business

safety in information society

e-Government

development iCT-market andtechnologies. digital economy

reduction of a digital inequalityof society.infrastructure of the information society

strategy of development information society

The state program «information society 2011-2020 years»

iCT for education, science and teaching personnel for iCT

iCT for healthcare and social safety net

iCT in culture

iCT for safety and life-sustaining activity

e-Government

development of iT-industry

reduction of a digital inequality constituent entity of the rf

Telecommunications infrastructure

digital content

Program missionReception of advantages from using ICT in all spheres of life

C i t i z e n s b u s i n e s s T h e s t a t e

T h e i n t e r n a t i o n a l

c o m m u n i t y

C o m p o n e n t s i C T and b a r r i e r s of u s i n g i C T

digital content services forconsumers

infrastructure of theinformation

society

overcomingthe digitalbarriers

increasingliving standards

digital economy

iT-branch development

The e-Governmentsafety in

the informationsociety

labour productivity

innovativeness

Competitive ability

new opportunities

Convenience

mobility

new opportunities

Transparency

effectiveness and controllability stability and

competitive ability of national economy

Place of russia in the world ratings

digital independent

investment attractiveness

Cons

titue

nts

aspe

cts

iCT-

tech

nolo

gyo

ppor

tuni

ties

resu

lts


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burnish CredenTials of russia on The e-GovernmenT in The world

The Top-30 countries on a level of development of the e-Government

Position in a rating The Country The review index

1 republic ofKorea 0.92832 netherlands 0.9125

3 Great britain 0.89604 denmark 0.88895 usa 0.86876 france 0.86357 sweden 0.85998 norway 0.85939 finland 0.8505

10 singapore 0.847411 Canada 0.843012 australia 0.839013 new zeland 0.838114 liechtenstein 0.826415 switzerland 0.813416 israel 0.810017 Germany 0.807918 Japan 0.801919 luxembourg 0.801420 estonia 0.798721 austria 0.784022 iceland 0.783523 spain 0.777024 belgium 0.771825 slovenia 0.749226 monaco 0.746827 russia 0.734528 united arab emirates 0.734429 lithuania 0.733330 Croatia 0.7328

United Nations

E-Government for the People

E-Government Survey 2012

www.unpan.org/e-governmentЭКСПЕРТНЫЙ

ЦЕНТ

Р ПО

ЭЛЕ

КТРО

ННОМУ ПРАВИТЕЛЬСТВУ И ИНФОРМ

АЦИОННОМУ ОБЩЕСТВУ



www.egovexper t . ru web@egovexper t . ru

egov russia update 2012

Technology