Effective quality assurance as driver towards innovations

orbuilding consumer-oriented software products

Questions this presentation address:How to bring up and mentor quality

How to build quality-oriented products

How to optimize testing and how web technologies help in process improvements

How to automate testing properly and cost-efficiently

How to use QA as ideas generator in context of software development

Quality is like health: you can't buy it. However you can bring it up and then keep it up diligently

NOWADAYS PRODUCT’S BLUE CHIPS IS NOTHING WITHOUT

QUALITY MEETING CUSTOMER EXPECTATIONS

METHODS

Worked out methods and models definitely clarifies how you run business day by day. This is a core of project model. You can change project plan, shift resources and change scope of works, revisit approach - but the thought out model and method should be stable. Firstly, come up with:

Project methodologyTeam collaboration and communication

modelProcess workflowRoles and responsibilities

FuZZBuzz

• Short iterations and frequent deliverables. • Fuzzy responsibility and Scrum craftsmanship• Everyone may contribute to everything – no roles. We are all engineers with different skills, so one may perfectly communicate, one may design data storage, one may grow infrastructure tool, etc. • Scrum meetings and communication simplification (desks, video, verbal, sticks, calendar…). All this speed up overall implementation process.• Clever reporting and coverage. Do it measurable!

Agile

At glance:

BRAINSTORMING is just a liberation for creative achievements, looks like a simple approach but requires to give up some authority or power. It’s again fuzziness.

Try this and yield really amazing results!

Brainstorming

What are the key concepts of brainstorming session?

1. Be prepared and relaxed – it’s not reporting meeting with your boss. No bosses in brainstorming – all are partners.

2. Every participant should feel freedom to share and voice thoughts and ideas. Don’t make brainstorming as a necessary event – people don’t like when they are constrained. Say NO bureaucracy!

3. Everyone should feel s/he is wanted to be listened. Interruption and switching to other speaker makes everyone unmotivated.

4. Relax audience by jokes, fun plans and stories; imagine you are child and plays how you want

5. Flip your mind and try to walk outside your habitual outlook. People often see things as in tunnel missing lots of things beyond. So be observer 360 degree.

6. Use analogies from all possible spheres: nature, medicine, politics… Present-day jets were inspired by bird fly!

Someone should take about collecting of brainstorming outputs as all these matters may be useless today and come in handy tomorrow.

Brainstorming

Resources

Tools

Process

es

It should be your target as any business target is revenue growth. Indeed long-term growth can’t be achieved without optimization.

Optimize QA process so that your resources will leverage your overall contribution

OptI

mization

One of project optimizer is automated testing.

Basically if you run long-life project with regression risks and stabilized core of functionality – automated testing is good investments for your project quality.

OptI

mization

Test automation Long-term effect

resource optimization, high coverage and significant confidence

–or altogether –

reducing cost and decreasing risks on quality production

Automation

Framework

Tests

Returns

How to measure?

Simply create time-based ROI curve and trace it

+Employ some functional metrics like described

here

Automation

Operating in new Agile environment driven by free-thinking, creative team which continuously optimize and generate new ideas and best practices…

? What can be better?

> The same told boosted up with right tools on hand!

Tools

SOCIALIZE EFFORT

Personal suggestion: don’t hesitate to use and play with various Web X.0 apps like:

Social netsWikiTwitterRating and review systemsBlogs and feedsWidgets and badgets

…

Finally, Consolidate all those tools into a single view Dashboard

Tools

Introduce informal practices and games to your routine works

more

practIces

…Visit blog AT4QA.blogspot.com

more

practIces