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Operator’s Handbook

Alcatel 1350NM

Network Management

Alcatel 1320CTCraft Terminal

ELB Rel.2.xEvent Log Browser

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01 040131V. Scortecci L.Foresta

S. Molteni

ED DATE CHANGE NOTE APPRAISAL AUTHORITY ORIGINATOR

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A l l r i g h t s r e s e r v e d .

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d o c u m e n t , u s e a n d c o m m u n i c a t i o n o f i t s c o n t e n t s , n o t

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ELB REL.2.x OPERATOR’S HANDBOOK

ELB Rel.2.xEvent Log Browser OPERATOR’S HANDBOOK

TABLE OF CONTENTS

1 INTRODUCTION ......................................................................................................................................... 7 1.1 Scope........................................................................................................................................................ 7 1.2 Target audience........................................................................................................................................ 7 1.3 Document description............................................................................................................................... 8

2 EVENT LOG BROWSING........................................................................................................................... 9 2.1 Application StartUp................................................................................................................................... 9

3 ELB GRAPHIC USER INTERFACE.......................................................................................................... 11 3.1 Title Bar .................................................................................................................................................. 13 3.2 Menu Bar ................................................................................................................................................ 14 3.2.1 File Menu............................................................................................................................................. 14 3.2.2 Filters Menu......................................................................................................................................... 19

3.2.3 Options Menu ...................................................................................................................................... 20 3.2.4 Windows Menu.................................................................................................................................... 21 3.2.5 Help Menu ........................................................................................................................................... 21 3.3 Status Bar............................................................................................................................................... 22

4 TABBED PANES....................................................................................................................................... 23 4.1 Alarm Log Display .................................................................................................................................. 23 4.1.1 Alarm Log Display Columns ................................................................................................................ 26 4.1.2 Columns Width and Position ............................................................................................................... 27 4.1.3 Hide/Show Columns............................................................................................................................ 28 4.1.4 Columns Sort....................................................................................................................................... 30 4.1.5 Full Details........................................................................................................................................... 32 4.2 Event Log Display................................................................................................................................... 33 4.2.1 Event Log Display Columns ................................................................................................................ 34 4.2.2 Columns Width and Position ............................................................................................................... 35 4.2.3 Hide/Show Columns............................................................................................................................ 35 4.2.4 Columns Sort....................................................................................................................................... 35 4.2.5 Full Details........................................................................................................................................... 36

5 EVENTS AND ALARMS FILTERS MANAGEMENT................................................................................. 39 5.1 Filtering criteria....................................................................................................................................... 41 5.2 Filter Selection........................................................................................................................................ 42 5.3 Filters Dialog........................................................................................................................................... 44 5.3.1 Filters Dialog Buttons .......................................................................................................................... 44 5.3.2 Event Type .......................................................................................................................................... 45 5.3.3 Event Time .......................................................................................................................................... 46 5.3.4 Perceived Severity............................................................................................................................... 49

5.3.5 Probable Causes................................................................................................................................. 50

6 ACRONYMS.............................................................................................................................................. 51

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7 GLOSSARY OF TERMS ...........................................................................................................................53

8 APPENDIX A .............................................................................................................................................55 8.1 Daylight Saving Time (DST) (WINDOWS ONLY)...................................................................................55

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LIST OF FIGURES AND TABLES

Figure 1 - The ELB Application.......................................................................................................................... 9 Figure 2 – Navigation from NE USM ................................................................................................................. 9 Figure 3 – Loading Dialog................................................................................................................................ 10 Figure 4 – NAV Message Information Dialog .................................................................................................. 10 Figure 5 – ELB with Alarm Log Display selected............................................................................................. 11 Figure 6 – ELB with Event Log Display selected............................................................................................. 12

Figure 7 - Default Title Bar............................................................................................................................... 13 Figure 8 - Title Bar with NE Information........................................................................................................... 13 Figure 9 - Menu Bar......................................................................................................................................... 14 Figure 10 - File Menu....................................................................................................................................... 14 Figure 11 - Export Dialog................................................................................................................................. 15 Figure 12 - Export Successful Information Dialog ........................................................................................... 15 Figure 13 - Directory Error Message ............................................................................................................... 15 Figure 14 - Save Failed Error Message........................................................................................................... 15 Figure 15 - Write-Protected Error Message..................................................................................................... 16 Figure 16 - Export Failed Error Message......................................................................................................... 16 Figure 17 - Waiting Information Message........................................................................................................ 17 Figure 18 - Print Dialog.................................................................................................................................... 17 Figure 19 - Print Failed Error Message............................................................................................................ 17

Figure 20 - Print Preview Dialog...................................................................................................................... 18 Figure 21 - Print Preview Error Message......................................................................................................... 18 Figure 22 - Exit Confirm Dialog........................................................................................................................ 19 Figure 23 - Filters Menu................................................................................................................................... 19 Figure 24 - Options Menu ................................................................................................................................ 20 Figure 25 - DST Information Message............................................................................................................. 20 Figure 26 - Options Menu with JDK 1.4........................................................................................................... 20 Figure 27 - Windows Menu..............................................................................................................................21 Figure 28 - Help Menu..................................................................................................................................... 21 Figure 29 - About item in Help Menu............................................................................................................... 21 Figure 30 - Status Bar...................................................................................................................................... 22 Figure 31 - ELB Tabbed Panes ....................................................................................................................... 23 Figure 32 - Alarm Log request Start Up........................................................................................................... 23

Figure 33 - Progress Dialog above Alarm Log Display.................................................................................... 24 Figure 34 - Progress Dialog............................................................................................................................. 24 Figure 35 - Alarm Log Display ......................................................................................................................... 25 Figure 36 - Perceived Severity Table .............................................................................................................. 26 Figure 37 - Columns Width .............................................................................................................................. 27 Figure 38 - Alarm Log Display Columns.......................................................................................................... 28 Figure 39 - Hide/Show Columns...................................................................................................................... 28 Figure 40 - Alarm Log Display Shows all Columns ......................................................................................... 29 Figure 41 - Alarm Log Display Hides some Columns...................................................................................... 29 Figure 42 - Perceived Severity Sort................................................................................................................. 30 Figure 43 – Alarm Notification Id Sort.............................................................................................................. 31 Figure 44 - Alarm Log Full Details View for Q3 NE ......................................................................................... 32 Figure 45 - Alarm Log Full Details View for SNMP NE.................................................................................... 32

Figure 46 - Event Log request Start Up ........................................................................................................... 33 Figure 47 - Event Log Display ......................................................................................................................... 34 Figure 48 - Event Notification Id Sort............................................................................................................... 35 Figure 49 - Event Log Full Details View for Q3 NE ......................................................................................... 36 Figure 50 - Event Log Full Details View for SNMP NE.................................................................................... 37 Figure 51 - Full Details View with a long value................................................................................................ 37 Figure 52 - Long Message Value..................................................................................................................... 38 Figure 53 - Event Log Filters Dialog................................................................................................................ 39 Figure 54 - Alarm Log Filters Dialog ................................................................................................................ 40 Figure 55 – Example of Logical Operators in Alarm Log Filters Dialog (see Figure 56) ................................. 41 Figure 56 - Selected filters for Alarm Filters Dialog.........................................................................................42 Figure 57 - Selected filters for Event Filters Dialog .........................................................................................43 Figure 58 - Filter Dialog Buttons...................................................................................................................... 44

Figure 59 - Event Type for Alarms and for Event s ......................................................................................... 45

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Figure 60 - Event Type Filter............................................................................................................................45 Figure 61 - Event Type Filter Greyed...............................................................................................................45 Figure 62 - Event Time Filter............................................................................................................................46 Figure 63 - Invalid Date Range Error Message ...............................................................................................46 Figure 64 - Incompatible Date and Time values ..............................................................................................46 Figure 65 - Incompatible From Date Error Message........................................................................................47 Figure 66 - Last n minute Filter Selection ........................................................................................................47 Figure 67 – Check but No Selection in Event Time Filter................................................................................47 Figure 68 - No Check but Selection in Event Time Filter.................................................................................48 Figure 69 - Perceived Severity Filter................................................................................................................49 Figure 70 - Perceived Severity Filter Greyed...................................................................................................49 Figure 71 - Probable Causes Filter ..................................................................................................................50 Figure 72 - Probable Causes Filter Greyed .....................................................................................................50 Figure 73 - Options Menu with JDK 1.4...........................................................................................................55 Figure 74 - Time Zone with disabled DST .......................................................................................................56 Figure 75 – ELB not in period of DST..............................................................................................................56 Figure 76 - Time Zone with active DST ...........................................................................................................57 Figure 77 - ELB in period of DST.....................................................................................................................57 Figure 78 - Time Zone without DST.................................................................................................................58 Figure 79 - ELB with DST not available...........................................................................................................58

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HISTORY

Edition 01 on January, 2004,

Creation – ELB_Operator’s handbook (Customer Documentation) first delivery

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REFERENCED DOCUMENTS

For internal use only

[1] M. Armanini - "1353NM R7.0 - Log Management : Commands, Events and Alarms Technical Functional

Specification " Ed. 2; January 9th, 2004; 3AL 72871 0001 DSZZA

[2] J. Marocco – Memo " ELB Configuration Files " Ed. 1; January 20th, 2004

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1 INTRODUCTION

1.1 Scope

This document contains the Operator’s Manual of Event Log Browsing Component release 2.x (ELB).

1.2 Target audience

This document is intended for all the NM/CT Operators using ELB tool in their application.

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1.3 Document description

This document is composed of the following chapters:

• Chapter 2: Event Log Browsing is a presentation of ELB application and his start-up.

• Chapter 3: ELB Graphic User Interface describes the ELB main window components.

• Chapter 4: Tabbed Panes explains how ELB displays retrieve Log requests in his main window.

o Alarm Log Display

o Event Log Display

• Chapter 5: Events and Alarms Filters Management explains how to set up ELB Filters to display onlyinterested retrieve Logs.

• Chapter 6: Acronyms gives the definition of the acronyms in this document.

• Chapter 7: Glossary of Terms gives definitions of terms used in this document.

• Appendix A: DST describes the use of Daylight Saving Time in ELB application (for Windows only).

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2 EVENT LOG BROWSING

ELB (Event Log Browsing) tool provides a way to browse Event Log and Alarm Log for different types ofNEs: Q3, SNMP and, in the future, TL/1 NEs. ELB displays the events in a clear form for the operator,retrieves records from NE using some filter and has the possibility to export, print and print preview LogRecords.

Figure 1 - The ELB Application

2.1 Application StartUp

To start the ELB application you simply use the specific entry Log Browsing – Alarm Log for Alarm and EventLog for Event - in the Diagnosis menu of the EML USM application.

Figure 2 – Navigation from NE USM

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ELB starts with a temporary Loading Window, before showing ELB MainView.

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Figure 3 – Loading Dialog

With this operation ELB receives a NAV Message from USM.

When an incoming NAV request is detected:

• the Filter Dialog for log retrieval appears;

• the log display table is cleared;

• the tabbed panel display is switched to Alarm Log Display if it’s a Alarm Log request, to Event LogDisplay if it’s a Event Log request.

• the Progress Dialog appears to collect Logs

• the ELB MainView Title changes according to considered NE.

• the items are shown in the tabbed panel display.

ELB can process one request a time. If a new NAV message arrives when ELB is processing one other, aMessage Dialog appears.

Figure 4 – NAV Message Information Dialog

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3 ELB GRAPHIC USER INTERFACE

The ELB GUI displays a window with the following main areas:

• Title bar

• Menu Bar

• StatusBar

• Tabbed Panes: Alarm Log Display and Event Log Display with tables containing one row per log item.

The table supports sorting, column reordering and column exclusion.

Alarm log items are colored according to associated severity.

o A log item detail panel; this panel displays additional information that could not fit into the basictable-based display.

o A filter panel. Filtering is possible on the standard fields of the table; it is not possible on theadditional information fields.

The ELB window dimension is set according to the dimension of the screen where the application is running.

The operator can change the dimension of ELB window with the usual mouse actions.

The following pictures show the Log Browsing GUI for Alarm and Event Log display in ELB application.

Figure 5 – ELB with Alarm Log Display selected

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Figure 6 – ELB with Event Log Display selected

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3.1 Title Bar

By default, the Title of ELB MainView reports the application icon and the application name, when it’s empty.

Figure 7 - Default Title Bar

When there is a Log data table, the Title of ELB MainView reports NE information and the application name.The NE information are: userLabel, type and release of NE.

Figure 8 - Title Bar with NE Information

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3.2 Menu Bar

The Menu Bar contains five menus and has a platform-dependent location - along the top of the window.Every Menu displays a popup menu when activated.

A popup menu is a menu that is invisible until the user makes a platform-specific mouse action, such aspressing the right mouse button, over a popup-enabled component. The popup menu then appears under

the cursor.

Figure 9 - Menu Bar

3.2.1 File Menu

The File popup menu is composed by one submenu and three menu items.

Figure 10 - File Menu

3.2.1.1 EXPORT

ELB provides the possibility to export log items to a file with a specific format.

Export voice is a submenu composed by one item per export format:

• CSV: Comma Separated Value (Excel format)

• HTML with two different types : text file or table.

• PDF

• PS

• XML

• TXT

After you chose the format file, ELB shows you an Export Dialog with a default export file name that dependson the current Display, Alarm or Event, and on a default repository folder, which is set in a configuration file,export in the example.

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Figure 11 - Export Dialog

If this operation has succeeded, ELB gives back to the operator an information dialog with the path andname of the exported file.

Figure 12 - Export Successful Information Dialog

If the export operation fails, ELB gives back to operator an error message.

The message depends on the kind of problem that occurred.

This error message is displayed if the inserted directory is anull or blank String.

Figure 13 - Directory Error Message

This error message appears if ELB can’t write a temporaryXML file to tmp directory.Note that this may occur whatever format was selected – thisis because an XML intermediate file is always generated.

Figure 14 - Save Failed Error Message

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This error message is displayed if the inserted directory is not accessible or write-protected.

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Figure 15 - Write-Protected Error Message

This error message if ELB has some problem with aninternal library that transform XML file with XSL style indesired format file.

Figure 16 - Export Failed Error Message

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ELB provides the possibility to print log items in PDF format only.

3.2.1.2 Print

Because this is not an immediate operation, an information message is shown.

Figure 17 - Waiting Information Message After a while, Print Dialog Box appears.

Figure 18 - Print Dialog

The Print Dialog allows to choose the Printer and to set the Print range and Copies number.

If for any reason print operation fails, ELB gives back to operator an error message

Figure 19 - Print Failed Error Message

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ELB provides the possibility to preview log items in PDF format only.

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3.2.1.3 Print Preview

Because this is not an immediate operation, a waiting message is shown until Print Preview Dialog appears.

Figure 20 - Print Preview Dialog

Print Preview Dialog allows to scroll all log items in PDF format page by page, to chose Print or Reloadoperation and to set the preferred View format.

If print preview operation fails, ELB gives back to operator an error message.

Figure 21 - Print Preview Error Message

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Select “Exit” to exit from ELB application. This has the same effects as clicking on button of the ELB mainwindow.

3.2.1.4 Exit

A Confirm Dialog appears in order to confirm the exit request of the operator.

Figure 22 - Exit Confirm Dialog

3.2.2 Filters Menu

The Filters popup menu is composed by only one menu item: Set Filters.

Figure 23 - Filters Menu

It invokes the Filter Dialog for log retrieval.

See Chapter 5 for details.

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3.2.3 Options Menu

The Options popup menu is composed by only one check box menu item: Daylight Saving Time (DST).

Figure 24 - Options Menu

If the system uses Java platform 1.3, there is the problem that ELB application can’t know if Daylight SavingTime is setting or no. Not all countries and not every timezones in the world utilize Daylight Saving Time.

If the system uses Java platform 1.3, the user must explicitly check or no the DST check button, so ELB candisplay the right time for every items.

An Information Message appears to inform the operator that is necessary to retrieve Log View again.

Figure 25 - DST Information Message

If the system uses Java platform 1.4 or higher, this menu voice is greyed, because ELB application can knowif Daylight Saving Time is setting or no by the system.

Figure 26 - Options Menu with JDK 1.4

See Appendix A for details about the problem.

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3.2.4 Windows Menu

Two check box menu items compose the Windows popup menu: Alarm Log Display and Event Log Display.

Figure 27 - Windows Menu

The appropriate Log Display tab will be selected, if necessary.

3.2.5 Help Menu

The Help popup menu is composed by one menu item: About. It shows version and runtime informationabout the ELB application.

Figure 28 - Help Menu

The About Dialog reports information about ELB application: ELB package version and data.

In general, this information may change at every ELB release.

The About Dialog reports also runtime information about Eclipse release, Java version, OS, Language,Region and Prefix used by ELB application.

Figure 29 - About item in Help Menu

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3.3 Status Bar

This is an information box, which gives to the operator context-related information according to mousemovement or choice. The operator cannot perform any action on the Status Bar.

Figure 30 - Status Bar

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4 TABBED PANES

Two ELB components share the same space on screen: Alarm Log Display and Event Log Display. Only oneof them is visible at any given time. The user chooses which component to view by selecting the tabcorresponding to the desired Display.

Figure 31 - ELB Tabbed Panes

4.1 Alarm Log DisplayIf an USM navigation requires a Log Browsing – Alarm Log, the ELB window is activated and displayed,presenting the Filters Dialog for Alarm Log on top of the empty ELB MainView (which by default presents theempty Event Log Display).

Initially the menu items are disabled: the operator must set the filters configuration to continue.

Figure 32 - Alarm Log request Start Up

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After setting the desired filters configuration, ELB starts to upload Data Items from the Network Element. A Progress Dialog appears above of the MainView of ELB that initially is empty.

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Figure 33 - Progress Dialog above Alarm Log Display

The Progress Dialog shows with a numeric index in the Title Bar and with an animation in the figure, the

collection of Items by ELB.

Figure 34 - Progress Dialog

When the Alarm Logs collection is completed, all Items are shown in the ELB MainView that has switched on Alarm Log Display automatically.

Every item assumes a color according to his Perceived Severity, so the Alarm Log Table results to be amulticolored table.

An operator can also switch to Alarm Log Display from Event Log Display by clicking on tabbed pane.

Alarm Log Display reports data of last Alarm Log navigation on considered NE.

Alarm Log Display is empty if no navigation required a Log Browsing – Alarm Log on this NE yet.

The operator can require a new Alarm Log navigation by selecting Filters Menu.

ELB manages one NE a time.

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If an USM navigation requires a Log Browsing – Alarm Log for a different NE, ELB clears current Alarm LogDisplay (as well as Event Log Display) and prepares to show new Alarm Logs (Event Log Display remainsempty).

Figure 35 - Alarm Log Display

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4.1.1 Alarm Log Display Columns

Alarm Log Display has eight columns by default.

The number of rows depends by the number of Alarm Log Items read by ELB from NE: every row is an Alarm Log Item of the NE.

• Event Time and Date: date and time of the alarm occurrence.

The format of Data and Time is: aaaa/mm/dd hh:mm:ss.

• Perceived Severity: indication of the severity of the alarm occurrence.

The possible severities are six and every severity is associated to a specific colour.

The Perceived Severity of the alarm occurrence determines the colour of the whole row of the AlarmLog Display.

Severity Number Severity String Severity Colour

1 CRITICAL Red

2 MAJOR Orange

3 MINOR Yellow

4 WARNING Cyan5 CLEARED Green

0 INDETERMINATE White

Figure 36 - Perceived Severity Table

• Event Type: type of the alarm event occurrence defined in the Optics-IM Model.

• Notification ID: a unique identifier for the alarm.

• Managed Object Class: is the class of the object that emitted the alarm, as defined by the Optics-IM Model.

• Managed Object Instance: is the instance of the managed object class.

• Probable Causes: is an attribute of the alarm event occurrence defined in the Optics-IM Model.

• Specific Problem: is an attribute of the alarm event occurrence defined in the Optics-IM Model.

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4.1.2 Columns Width and Position

In general, table columns can have different widths in Alarm Log Display.

The operator can set the column width by dragging with the mouse the border of the column header cell. Soyou can read the contents of a column that is partially hidden by default due to the standard dimension of the Alarm Log Display Columns.

The operator can change the column positions using drag and drop functionality on a header column.

Figure 37 - Columns Width

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4.1.3 Hide/Show Columns

By default, when items are shown, columns that are completely empty (if any) are hidden in the right of thetable.

When the ELB MainView is empty (Figure 33 with Progress Dialog) all columns are shown. In the example,with Alarm Log Display fully loaded, the Specific Problem column is hidden because completely empty.

If even a single item has a non-null value in Specific Problem column, then the whole column will be shown.

Figure 38 - Alarm Log Display Columns

Figure 39 - Hide/Show Columns

To show hidden columns one by one the operator can click to the left arrow every times until the left arrowbecomes greyed.

To gain more space for the visualization, the operator can hide the rightmost columns, one at a time, byclicking the right arrow button.

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Figure 40 - Alarm Log Display Shows all Columns

Figure 41 - Alarm Log Display Hides some Columns

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4.1.4 Columns Sort

By default Alarm Log table is ordered by Event Time and Date from the oldest Log to the most recent one.

The operator can sort the Alarm Log table in different modes.

If you click with the mouse on the header of one column, that column, and so all table, is ordered inalphabetic or numeric order, according to the type of data contained in the considered column.

An arrow appears in the header column to indicate whether the order is ascending or descending.

For example the Perceived Severity column is sorted in ascending or descending alphabetic order.

Figure 42 - Perceived Severity Sort

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Instead, the Notification Id column is sorted in ascending or descending numeric order and the null or blankvalues are put after the greatest values (when in ascending order).

Figure 43 – Alarm Notification Id Sort

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4.1.5 Full Details

Selecting an item of the list displayed in Alarm Log panel, it is possible to view details about the item bysimply double-clicking on it. This will open the Full Detail Window .

Figure 44 - Alarm Log Full Details View for Q3 NE

For Q3 NEs, Full Details View brings again the eight principal fields of Alarm Log panel and some otherdetailed fields

The set of detailed fields is not fixed; it depends on the actual contents of the corresponding item of the Alarm Log. Possible detailed fields for Alarm Log are:

• packages

• loggingTime

• nameBinding

• objectClass

•

logRecordId:• monitoredAttribute

For SNMP NEs, Full Details View brings only the eight principal fields of Alarm Log panel.

Figure 45 - Alarm Log Full Details View for SNMP NE

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4.2 Event Log Display

If an USM navigation requires a Log Browsing – Event Log, the ELB window is activated and displayed,presenting the Filters Dialog for Event Log on top of the MainView of ELB that initially is empty.

Initially the menu items are disabled: the operator must set the filters configuration to continue.

Figure 46 - Event Log request Start Up

After setting the desired filters configuration, ELB starts to upload Data Items from the Network Element.The Progress Dialog (Figure 34) appears above the empty Event Log Display.

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When the Event Logs collection is completed, all Items are shown in Event Log Display.

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Figure 47 - Event Log Display

An operator can also switch to Event Log Display from Alarm Log Display by clicking on tabbed pane.

Event Log Display reports data of last Event Log navigation on considered NE.

Event Log Display is empty if no navigation requires a Log Browsing – Event Log on this NE yet.

The operator can require a new Event Log navigation by selecting Filters Menu.

ELB manages one NE a time.

If an USM navigation requires a Log Browsing – Event Log for a different NE, ELB clears current Event LogDisplay (as well as Alarm Log Display) and prepares to show new Event Logs (Alarm Log Display remainsempty).

4.2.1 Event Log Display Columns

Event Log Display has three columns by default.

The number of rows depends by the number of Event Log Items read from NE: every row is an Event LogItem of the NE.

• Event Time and Date: date and time of the event occurrence.

The format of Data and Time is: aaaa/mm/dd hh:mm:ss.

• Notification ID: a unique identifier for the event.

• Explanation: sentence built with the event log data to explain what the event represents.

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4.2.2 Columns Width and Position

As Alarm Log Display, table columns can have different widths in order to gain more space for thevisualization. You can set the column width by dragging with the mouse the border of the column header cell.

The operator can change column position using drag and drop functionality on a header column .

4.2.3 Hide/Show Columns

By default, Event Log Display shows all columns because there are none empty.

The operator can hide/show the last column by clicking to the right/left arrow every times.

4.2.4 Columns Sort

By default Event Log table is ordered by Event Time and Date from the oldest Log to the most recent one.

The operator can sort the Event Log table by click with the mouse on the header of one column. Thatcolumn, and so all table, is ordered in alphabetic or numeric order, according to the type of data contained inthe considered column.

The Notification Id column is sorted in ascending or descending numeric order and the null or blank values

are put after the greatest values (when in ascending order).

Figure 48 - Event Notification Id Sort

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4.2.5 Full Details

Selecting an item of the list displayed in Event Log panel, it is possible to view details about the item bysimply double-clicking on it. This will open the Full Detail Window .

For Q3 NEs, Full Details View brings again the three principal fields of Event Log panel and some otherdetailed fields. Full Details View reports all data of considered event item returned by NE, including thosethat are not normally shown in the main Log Display.

The set of detailed fields is not fixed; it depends on the actual contents of the corresponding item of theEvent Log. Possible detailed fields for Event Log are:

• packages

• loggingTime

• logRecordId

• managedObjectClass

• nameBinding

• objectClass

• eventTypeId

• objectInstance• attributeList

• protectionStatusParameter

• additionalInformation

• reportedProtectionUnit

• sourceIndicator

Full Details View reports all data of considered alarm item returned by NE, including those that are notnormally shown in the main Log Display.

Figure 49 - Event Log Full Details View for Q3 NE

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For SNMP NEs, Full Details View brings the three principal fields of Event Log panel and:

• objectInstance

• managedObjectClass

• eventTypeId

Figure 50 - Event Log Full Details View for SNMP NE

If a Full Details View contains a value longer the cell space, you can read all message value simply double-

clicking on the open Full Details View.

Figure 51 - Full Details View with a long value

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This operation opens a window, the Long Message Value Dialog that shows all message using scroll bars, ifnecessary.

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Figure 52 - Long Message Value

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5 EVENTS AND ALARMS FILTERS MANAGEMENT

The retrieval of Events and Alarms Log is managed using filters to make the analysis easier.

The filter selection operation is performed every time that a NAV Message arrives, at application start-up, orby explicitly activating the Filters Menu item.

For Q3 log the filter can be applied to log retrieve operation, unlike for SNMP, due to protocol restrictions.The filtering for SNMP log is performed by ELB application on the totality of log data retrieved from NE.

For some fields, the user must choose a value from predefined lists, these are:

For alarms:

o Probable causes;

o Alarm type;

o Alarm severity

For events:

o Event type.

The following figure shows the Filter Dialog for event. The dialog allows to set the filters to apply during theretrieval of event items.

Figure 53 - Event Log Filters Dialog

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The following figure shows the Filter Dialog for alarms. The dialog allows selecting the filters to apply duringthe retrieval of alarm items.

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Figure 54 - Alarm Log Filters Dialog

At application start-up the Filter Dialog is clear, without any selection.

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5.1 Filtering criteria

The applicable filters are displayed in the Filters Dialog. The selected filters can be zero or more of thepossible filters.

The global condition defining the filter is built by applying an AND operator between the elementaryconditions defined by groups. When, inside a group, a list offers multiple selections for an attribute, the

condition on this attribute results from an OR on different selected values.For example, Figure 55 shows the logical tree corresponding to the filter selection of Figure 56.

Suppose you are on October 17th 2003 16:27:28 and you want to filter for Alarm Logs with Equipment orQuality of Service Alarms, that occurred after October 17th 2003 16:21:19 and before November 17th 200316:21:19, whose perceived severity is major, minor or cleared, and that have five types of probable causes,Call Set Up Failure, or Clock Data Recovery Unlock, or Commercial Power Failure, or Common Loss Alarm,or Communications Protocol Error.

The filter can be expressed as follows:

Figure 55 – Example of Logical Operators in Alarm Log Filters Dialog (see Figure 56)

To activate or deactivate one of the groups (e.g. Event Type), you have to click the check button of the zone.If you deactivate one of the groups, his panel becomes greyed.

The following paragraphs detail the operations for the different groups.

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5.2 Filter Selection

The filter selection window should display all the filters available. The last filter selection performed isproposed; this selection can be confirmed or reset using a dedicated button on the window. The selectedcombination of filters is displayed in the ELB application window to be remembered consulting the list.

The following figure shows the Filter Dialog with selected filters for Alarm.

Figure 56 - Selected filters for Alarm Filters Dialog

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The following figure shows the Filter Dialog with selected filters for Event.

Figure 57 - Selected filters for Event Filters Dialog

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5.3 Filters Dialog

The filter is defined through a panel composed of several groups: the Filters Dialog.

Filter Dialog is different for Alarm Log and Event Log.

The filters defined for Alarm Log are :

o Event Type for alarm

o

Event Timeo Perceived Severity

o Probable Causes

The filters defined for Event Log are a subset of Alarm Log filters:

o Event Type for event

o Event Time

5.3.1 Filters Dialog Buttons

Filter Dialog has four buttons that have different purpose.

Figure 58 - Filter Dialog Buttons

The ‘Filter’ button starts the log retrieval, activating the selected filters. The current filter configuration issaved.

The ‘No Filter’ button starts the log retrieval, without activating the selected filters. The current filterconfiguration is saved.

The ‘Clear All’ button resets the currently selected filters, leaving the Filters Dialog open. Log retrieval is notstarted..

The ‘Cancel’ button closes the Filters Dialog. This bu

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