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EMERGENETICS AT WORK Case Study: Kitamura Oil 事例発表: 喜多村石油株式会社 Mr Hiroshi Kitamura President Mr Yoshitatsu Kitamura Executive Vice-President

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10/10/19 138

EMERGENETICS AT WORK

Case Study: Kitamura Oil事例発表:喜多村石油株式会社Mr Hiroshi KitamuraPresident

Mr Yoshitatsu KitamuraExecutive Vice-President

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For your smile今も、未来も、笑顔はエネルギー。

Smile is energy now and in the future.

Kitamura oil Co.,Ltd

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喜多村 浩司

自己紹介

◆ 趣 味◆ hobby

︓ ドライブ、⾳楽鑑賞︓ go for a drive

listening to music

喜多村⽯油株式会社

代表取締役社⻑ president

Hiroshi Kitamura

Kitamura oil Co.,Ltd

Self-Introduction

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喜多村 吉⾠

自己紹介

◆ 趣 味◆ hobby

︓ ラグビー、カラオケ︓ rugby、karaoke

喜多村⽯油株式会社

代表取締役副社⻑ Vice president

Yoshitatu Kitamura

Kitamura oil Co.,Ltd

Self-Introduction

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喜多村⽯油についてAbout Kitamura Oil

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◆ 資本⾦Capital ︓7,000万円 70 million yen

◆ 年商Annual sales ︓208億円 20.8 million yen◆ 従業員employee︓335名 335 employees

◆ 本社所在地Head office location︓Kurume City, Fukuoka

︓福岡県久留⽶市中央町12番地の9

会社概要

◆ 創業Founding︓1911年10⽉ October 1911◆ 代表取締役社⻑ 喜多村 浩司︓

会社概要Company Profile

◆ 関連会社Affiliate ︓

︓ネッツトヨタ⻄⽇本株式会社Nets Toyota West Japan Co., Ltd.

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武士の精神(魂)と商売の才能を兼ね備えよということCombine the spirit of the samurai (soul) with business talent

経営理念Management Philosophy

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事業内容Business description

Gas station group

31 directly operated gas stations

Direct sales group

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事業内容Business description

Dealer group

Related business groups

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直営 31店

セルフ ︓ 18店舗

販売店 46店

福岡県 18店舗佐賀県 11店舗熊本県 1店舗⼤分県 1店舗

福岡県 15店舗佐賀県 12店舗熊本県 6店舗⼤分県 7店舗⻑崎県 6店舗

フル ︓ 13店舗(内3店舗はSA)

関連会社Related company

31 directly managed stores

Fukuoka 18 storesSaga 11 storesKumamoto 1 storeOoita 1 store

46 dealers

Fukuoka 15 storesSaga 12 storesKumamoto 6 storesOoita 7 storesNagasaki 6 stores

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Nets Toyota West Japan Co., Ltd.

◆ 資本⾦Capital︓1億円 100 million yen◆ 年商Annual sales︓106億円 10.6 billion yen◆ 従業員employee ︓204名 204 employees

◆ 本社所在地Head office location︓Fukuoka

︓福岡県福岡市博多区⻄⽉隈3丁⽬

会社概要

◆ 設⽴Founding ︓1979年11⽉November 1979◆ 取締役社⻑ 喜多村 浩司︓

グループ会社group company

◆ 店舗数stores ︓13店舗 13 stores

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EG 実績EG results

EG履歴 EG history2015年 1⽉ 初級受講2016年 6⽉ 喜多村⽯油㈱

従業員に対しセミナー開始2016年10⽉ 全従業員完了2017年 4⽉ 認定アソシエイト取得2017年 7⽉ ネッツトヨタ⻄⽇本㈱

従業員に対しセミナー開始2018年 5⽉ ネッツトヨタ⻄⽇本㈱

従業員セミナー完了2018年 2⽉ EGIJ認定アソシエイト取得

セミナー開催数 Number of MOTM held

セミナー開催数 24開催受講者数 634名

2015 Take a MOTM.2016 Started MOTM for Kitamura

Oil Co., Ltd. Employees.All employees completed.

2017 Became an associate.Started seminar for employees of Nets Toyota West Japan Ltd.

2018 All employees completed.

MOTM held 24 timesparticipants 634 people

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改善事例Examples of improvements

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社⻑と副社⻑がお互いの

特性を発揮して2⼈でチームをつくる

The president and vice-president show each other's attribute and create a team with two people

Me To We

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改善事例Examples of improvements

社⻑ 喜多村浩司President Hiroshi Kitamura

副社⻑ 喜多村吉⾠Vice President

Yoshitatsu Kitamura

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Before

Logical president

Intuitive Vice President

What is the basis?Cost-effectiveness?Schedule? Somehow I

thought so

not communicated

What?

What?

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EG導⼊前の問題点Problems before EG introduction

◆社⻑と副社⻑の間に、ミスコミュニケーションによるストレスがあったThere was stress due to miscommunication

between the president and vice president.

◆経営層だけでなく、現場のコミュニケーションも不⾜していたNot only management but also on-

site communication was lacking.

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After

論理的社⻑Logical president

副社長には・・・ To vice president ...

想像力や気付きの感性があるImagination and awareness

『何かいいアイデアはない?』Do you have any good ideas?

人に対する直観力も高いHigh intuition for people

『社員はどう考えてるかな?』What do employees think?

社内現状が把握しやすくなった!Easier to understand the internal situation!

EGを導⼊した事で・・・By introducing EG ...

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After

社長には・・・ To president ...

根拠が大切 The basis is important

『社長に報告する時は数字を明確にして報告しよう!』When reporting to the president, let's report with clear numbers!

幹部に対してもアドバイスできる!I can also advise executives!

直感的副社⻑Intuitive Vice President

『根拠が明確じゃないと納得してもらえない!』If the grounds are not clear, he will not be convinced!

EGを導⼊した事で・・・By introducing EG ...

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After

Logical president

Intuitive Vice President

no doubt! Diversity is important!

Nice! Diversity!

Take advantage of what each person is good at!

That's it!

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EG導⼊後の改善点Improvements after EG introduction

◆社⻑と副社⻑がお互いを理解し、それぞれの特性に合わせた役割分担が可能になったThe president and vice president understand each other, and

the division of roles according to their attribute is now possible

◆相互補完しながら「チームとして収益を上げていこう」という考えが⽣まれたThe idea of '' Let's make money as a team '' was born while

complementing each other

◆社内のコミュニケーションが良くなったことで、明るく、楽しく、のびのびと仕事ができる環境が整ったImproved communication within the company has created an

environment where people can work brightly, enjoyably and comfortably.

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改善事例Examples of improvements

喜 多 村 浩 司Hiroshi Kitamura

2015年1⽉January 2015

2015年11⽉November 2015

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改善事例Examples of improvements

喜 多 村 吉 ⾠Yoshitatsu Kitamura

2015年1⽉January 2015

2017年5⽉May 2017

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社内での活⽤In-house use

Me To We

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失敗事例Cases of failure

とはいっても However,

『あいつは⻩⾊だから︕』Because he is yellow!

『私は⻘が無いから・・・』I don't have blue ...

『⾃⼰表現性低いから無理』It is impossible because of low expression

2016年10⽉全社員受講後の導⼊初期は・・・The initial introduction after attending all employees in October 2016 ...

NGワード炸裂 NG word burst

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失敗事例Cases of failure

⼀回の受講だけでは理解してもらえない・・Cannot be understood with just one MOTM ...

『もっとEGを社員間の共通言語にしたい!』I want to make EG a common language

among employees!

『もっとEGを理解してもらいたい!』I want you to understand EG more!

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社内での活⽤①In-house use ①

経営計画書に全社員のプロファイル記載Profile of all employees listed in management plan notebook

Kitamura Oil Co., Ltd.EG profile for the 70th term

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社内での活⽤②In-house use ②

社員証は第⼀顕性の⾊で︕The employee ID is the most preference attribute!

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社内での活⽤③In-house use ③

事業所毎にプロファイルの掲⽰Posting profile for each office

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社内での活⽤④In-house use ④

階層別のEGセミナー実施Held MOTM by position

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採⽤活動でチームをつくる

Create a team for recruitment

Me To We

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⽇本の採⽤状況Employment status in Japan

学⽣優位の売り⼿市場のなか、採⽤⾒込み数を増やして⼈員確保したい企業が増えているが・・・In the student-dominated seller market, there are an increasing number of companies that want to increase the number of prospective employees and secure personnel.

2010卒 2011卒 2012卒 2013卒 2014卒 2015卒 2016卒 2017卒 2018卒 2019卒

企業の採用見込み数

2010卒 2011卒 2012卒 2013卒 2014卒 2015卒 2016卒 2017卒 2018卒 2019卒

就職希望新卒者The number of forecasts the company adopts New graduates seeking employment

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⽇本の採⽤状況Employment status in Japan

採⽤活動は『厳しい』との⾒⽅をする企業が87.8%あり内定者の確保に危機感が強まっている。There are 87.8% of companies that view recruitment activities as “harsh”, and there is a growing sense of crisis in securing candidates.

Prospect of recruitment activities

very strict Slightly severe Neither Very easyA little easier

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採⽤活動Recruitment activity

課題 Task①⺟集団の拡⼤ Expansion of candidates

⇒合同会社説明会・インターンシップJoint company briefing session, internship

②内定後の辞退防⽌ Prevention of decline after offer⇒内定者フォロー研修

Follow-up training

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EG導⼊前の採⽤活動Recruitment activities before

EG introduction

採⽤担当者2名 2 recruiters廣重 康之

Yasuyuki Hiroshige江崎 まどかMadoka Esaki

2018年10⽉認定アソシエイト取得 They became associates in October 2018

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Before

EG導⼊前の採⽤活動Recruitment activities before EG introduction

◆⼈事担当者2名で会社説明会に参加Participated in a company briefing session

with two personnel personnel

◆ブースへ訪れる学⽣も少ないFew students visit the booth

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Before

特性がちがうとナカナカ伝わらない・・・If the attribute are different, it will not be transmitted ...

皆でワイワイ楽しいよ!!

いろいろと

楽しいよ!!Everyone has

fun! ! A lot of fun! !

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パンフレットPamphlet

のぼりa banner

EGを取り⼊れた採⽤チーム結成Recruitment team formation incorporating EG

After

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After

EG導⼊後の採⽤活動Recruitment activities after EG introduction

⻩・⾚ 左・左・左 **SC111緑・⻘ 中・左・左 AT**211

⻩・⾚ 右・右・右 **SC333緑 左・中・左 *T**121

説明会にはWEチームで︕WE team for the briefing!

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採⽤活動での取り組み②EGを取り⼊れた採⽤チーム結成Recruitment team formation incorporating EG

After

いろんな⽅に興味を持ってもらえるように︕So that everyone can be interested!

100年続いてる企業だよ!

100年以上の企業は全体の2.27%しかな

いんだよ!A company that has

been around for 100 years!

There are only 2.27% of companies

over 100 years!

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EGを取り⼊れた採⽤チーム結成Recruitment team formation incorporating EG

After

決めている企業はありますか?まずはパンフレット見て下さい!!Is there a company that has decided?

Look at the brochure first! !

いろんな⽅に興味を持ってもらえるように︕So that everyone can be interested!

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採⽤活動での取り組み②After

一緒に野球しよう

ぜ!Let's play baseball together!

いろんな⽅に興味を持ってもらえるように︕So that everyone can be interested!

EGを取り⼊れた採⽤チーム結成Recruitment team formation incorporating EG

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採⽤活動での取り組み②After

うちの会社楽しいよー!My company

is fun!

いろんな⽅に興味を持ってもらえるように︕So that everyone can be interested!

EGを取り⼊れた採⽤チーム結成Recruitment team formation incorporating EG

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採⽤活動での取り組み②After

論理的に説明します!Logically explain!

皆が安心できるように!

So that everyone can rest assured!

チームで働く楽しさを!Have fun

working in a team!

良いアイデアがあるよ!

I have a good idea!

いろんな⽅に興味を持ってもらえるように︕So that everyone can be interested!

EGを取り⼊れた採⽤チーム結成Recruitment team formation incorporating EG

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After

EG導⼊後の採⽤活動Recruitment activities after EG introduction

◆EGを活用し他の部門の若手社員を中心にそれぞれの

強みが違うメンバーでチームを結成!!Use EG to form a team of members with different strengths, mainlyyoung employees from other departments! !

◆社員の利き脳を活かした声掛けをする事によりヒット率アップ!

Increasing the hit rate by calling on employees' dominant brains!

◆結果、ブース誘導数が

17卒採用15名⇒20卒採用116名に大幅増となりました!!As a result, the number of booth guidance has increased significantly! !15 graduates recruited 15 people ⇒ 20 graduates recruited 116 people

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内定後の辞退防⽌でEG活⽤

EG utilization to prevention of decline

after offer

Me To We

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Before

内定者懇親会のみでAt a social gathering

where offerer participate

⾃社の取り組みをうまく伝える事が

内定後・・After the offer ...

出来なかったI couldn't communicate my company's efforts well

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After

内定者へのEGセミナーMOTM for offerer

EGセミナーMOTM

懇親会Social gathering

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After

多様性ステキ!Nice! Diversity!

強味活かせる♪Take advantage of our

strengths ♪

EGセミナーを実施した事で、当社の取り組みを理解してもらうきっかけになったMOTM led to an understanding of our efforts

普通は違うんだUsually it's different

個性が活かせるかもI can use my personality

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採⽤活動Recruitment activities

◆みんなとワイワイ仲良く、研修ができて良かった︕It was nice to be able to get along with everyone and train!

◆⾃分は変わってると⾔われることが多かったけど、ありのままの⾃分でいることに誇りが持てた。I was often told that I had a bit odd, but I was proud to bemyself.

◆今まで通り、計画的に就職活動を⾏いたいと思いました。I wanted to do job hunting as planned.

◆⾃分がなぜこの⾏動をするのか根拠が分かって良かった。I was glad that I understood the reason why I did this action.

EGセミナーを受講した学⽣の感想Impressions of students who attended MOTM

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©EGIJ Co., Ltd.

内定辞退率Offer decline rate

19卒採⽤19 graduates

85%

あれっ︖

20卒採⽤20 graduates

41%

Before

After

What?

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ありがとうございましたThank you very much

Me To We!

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The End