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Lotus Collaboration Summit

| 2007.08.28 | 차세대협업시나리오 © 2007 IBM CorporationIBM, the IBM logo, Lotus and other referenced IBM products and services are trademarks of International Business Machines Corporation in the United States, other countries or both. All rights reserved.

차세대협업시나리오및로드맵

SungKyu [email protected]


차세대협업시나리오 | 협업환경서비스모델 © 2007 IBM Corporation

목차

WOA ( Web Oriented Architecture )

협업환경구성시고려사항

차세대협업시나리오데모시연

협업솔루션로드맵

지원솔루션 ( 로터스 )

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차세대협업시나리오 | 협업환경서비스모델 © 2007 IBM Corporation3

Web Oriented Architecture의미및중요성WOA is an instance of SOA that uses concepts from the Web as the primary service architecture

– REST to represent and access services• Entities are addressed via URL• GET, POST, PUT, DELETE are the actions

– Data is encoded as JSON or XML, and ATOM– Rich User Interfaces built using AJAX

Key aspects of building an effective WOA– UI runs in any commodity web-server / browser– Make content simple and human readable– Use well-established, ubiquitous technologies for scalability, performance and

security

WOA is a SOA because a SOA is an architecture for representing services– A WOA is just one implementation of a SOA where the Web is the SOA platform

A WOA extends the reach of your enterprise SOA– Putting services in the hands of the masses

차세대협업을위한기반인프라역할수행

1. WOA ( Web Oriented Architecture )



Attributes and Standards of a WOASimplicity – Many decisions pre-made, constrained choices

• Fixed protocol (HTTP)• Fixed encryption model (HTTPs)• Fixed identity token exchange (Basic-Auth or standard HTTP schemes)

Effortless use of services ( 사용의용이성 )– Single, well-understood programming model (Javascript)– Lots of examples on the web

• Copy-cut-and-paste programming to use services

Standards ( 표준기반의확장성고려 )– REST : 사용자동정인터페이스지원– HTTP : 표준통신 Protocol– ATOM : FeedRead 서비스를이용한컴포넌트교환 / 호환– XML : 데이터표준교환방식– JSON : Snipets 방식의데이터통합지원– *WSDL2 : 어플리케이션및사용자서비스방식의웹서비스지원

1. WOA ( Web Oriented Architecture )



제품혁신

서비스혁신

비즈니스프로세스혁신

비즈니스모델혁신

경영관리및기업문화혁신

정책및사회혁신

* Ent 2.0 트렌드를주도한기업사례-서비스혁신의주역-비즈니스모델혁신의주역

* WOA 기반협업환경적용사례-경영관리및기업문화혁신의주역

잠재적인효과-비즈니스프로세스혁신을위한기반-비즈니스모델혁신을위한기반

이노베이션의 6가지영역2. 협업환경구성시고려사항



조직에대한고려…(Profiles & Social 서비스)

전형적인업무도메인:§ Operations, Performance Management§ Human Resource Management§ Supply Chain Management§ Geographical Divisions§ Marketing§ Manufacturing§ etc.

비정형적인업무도메인:§ Virtual Teams§ Communities of Practice§ Expert Networks§ Knowledge Communities§ Inside and outside the

organizational boundaries

계층적인구조… 　 네트워크계층구조

Exploration & Production

ExplorationsWilliams

DrillingTaylor

ProductionStock

Senior Vice PresidentJones

G & GCohen

PetrophysicalCross

ProductionO’Brien

ReservoirShapiro

PaineSmith Andrews Moore

Hughes Miller

Ramirez

Bell

Cole

Hussain

Kelly

Sen

Paine

Smith

Moore

HughesMiller

Ramirez Bell

Cole

Hussain

Kelly

Sen

Cohen Jones

Cross

Taylor

Williams

Shapiro

O’Brien

Stock

Andrews

2. 협업환경구성시고려사항



“Situational”어플리케이션지원

일반적으로, Enterprise Application은각각의데이터와협업체계를가짐. RSS / Search /

Mash-up 등과같은서비스를이용하여사용자의환경에맞게재구성가능.

situational application간단하게최종사용자가자신의요건및환경에맞는어플리케이션을생성및사용할수있는어플리케이션

특징 : 간단하다, 요건이다양함.

enterprise application기업의정보를이용하는중요한어플리케이션들은 기업의규정과규칙을적용하여개발자가개발특징 : 복잡하고, 일정한규격

business person

business person

business person

business person

business person

IT developer

IT developer

server

ViewsForms

Save

기업환경의비즈니스사용자

IT 중심사용자

situational applications

enterprise applications

예 : QEDWiKi




“Composite”어플리케이션지원

기업의모든어플리케이션, 데이터, 협업환경을묶는 “Mash-up”서비스를이용하여새로운비즈니스모델을생성할수있습니다.

차세대situational application기업내부에서제공받는서비스와기업외부에서받을수있는서비스의조합으로비즈니스사용자는새로운신규서비스를스스로생성할수있으며이러한서비스의변환으로직원들의생산성을올릴수있습니다.

sales leads

business person

business person

business person

business person

business person

IT developer

IT developer

situational applications

enterprise applicationsproduct catalog

sales leads analysis

외부에서받는서비스

price check

mapping

기업환경의비즈니스사용자

IT 중심사용자




Other people around the world

Other IBMers around the world

Other IBMers in your countryCo-Workers

Friends

YouJimMary

Your manag

er

Jim’s manag

er

Susan

JohnHelen

Roberto

Akira

Chris

Peter

Frequent e-mails / IMInfrequent e-mails / IMCommunity / RC

사용자네트워크확대지원 : Community & Social2. 협업환경구성시고려사항



*C. Hill, R. Yates, C. Jones, S. Kogan, Beyond predictable workflows: Enhancing productivity in artful business processes,

IBM Systems Journal, Vol. 45, No. 4, 2006, http://www.research.ibm.com/journal/sj/454/hill.html

프로세스모델링을통하여작성된 xml 파일이프로세스엔진상에서실행되는 BPM솔루션과는달리, 실제로일어나는업무흐름과협력관계를통하여생성된 Activity리스트는업무에필요한모든정보를한곳에서조회할수있도록해준다

Activity Centric 모델지원2. 협업환경구성시고려사항



3. 차세대협업시나리오데모시연

차세대협업시나리오데모시연

I. 가회사명 : Zeta ComponentsII. 산업내용 : 하절기/동절기 Resort 사업에대한영업III. 전세계 25개나라에영업및서비스를진행IV. 특정회사의영업기회에대한내부협업의과정설명

이시나리오는가상의회사에대한차세대협업에대한데모시연입니다.

스토리보드단계및역할1.The Opportunity : 고객담당, 제품영업담당2.Working the Sale : 엔지니어 , 제품개발자3.The Quote : 고객담당, 고객지원엔지니어, 지원메니저4.After the sale : 고객담당



Collaboration Software Map

PeopleActivitiesWorking

With Someone

WorkingTowards

Something

Relationship Oriented Computing

Activity Centric Computing

ProfileProfile

BluepagesBluepages

BlogBlog

BlogCentralBlog

Central

BookmarkBookmark

DogearDogear

EmailEmail

NotesDominoNotes

Domino

WikiWiki

WikisWikis

ActivityActivity

OpenActivities

OpenActivities

ProcessProcess

PortalPortal

InstantMessaging

InstantMessaging

SametimeSametime

DocumentDocument

QuickrQuickr

Feeds (Web Services, ATOM feeds, JSON feeds)

PIMS/Coll.AppPIMS/Coll.App UC2UC2 Team CollaborationTeam Collaboration Social SoftwareSocial SoftwareDynamic User

Experience

Dynamic User

Experience

componentized

4. 협업솔루션로드맵및소개



IBM은새로운서비스모델에대한총체적인솔루션을보유하고있습니다….

Personal profiles

Communities

Bookmarks

Instant messaging

Blogs

ActivitiesDashboards

Feeds Office Apps

DocumentsForms

Email and calendaring

Legacy and New Apps and Data

Business Processes

Lotus Software 는 WOA & Ent2.0 기반의 기술 및 서비스를 기반으로 기업환경에서의 차세대협업 환경을제공을 위한 기반인프라를 제공합니다.



감사합니다….

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