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eServices in Northern Finland
Social & Health e Services in Oulu
Riikka Hirvasniemi
Development Coordinator
@RiikaHI, @OuluHealth
The City of Oulu
@RiikaHI, @OuluHealth
3
OuluHealth Ecosystem
COMPANIES ACADEMIA
PUBLIC HEALTH
&
SOCIAL SECTOR
CITIZENS
@RiikaHI, @OuluHealth
65
@RiikaHI, @OuluHealth
2005
Developing a new
service
concept for citizens
@RiikaHI, @OuluHealth
2008
Technology
healthcare centre in
Kaakkuri
@RiikaHI, @OuluHealth
2011
Social care
involvement
@RiikaHI, @OuluHealth
WHERE ARE WE
TODAY?
@RiikaHI, @OuluHealth
• Reliable wellness information, health check-up,
coaching program, diaries, financial management
Preventive services
• Making appointments, messages to professional, lab
results, ePerscription renewal, health card and
measurements, application for social assistance
Customer services
@RiikaHI, @OuluHealth
Today’s services
Today’s users
88,000 users in 2016
About
Estimated
savings over
€1M per year
Most popular:
lab test results
e messaging
2/3 are women
14,000 monthly users
Most active
users are
older than
years 65 Most popular:
appmointments
messaging
lab results @RiikaHI, @OuluHealth
WHERE ARE WE
GOING?
@RiikaHI, @OuluHealth
1 2 3 4 Current
situation
Existing data Outcome Guidance
Reasoning
& additional info Am I doing
well ?
Home care
instructions
Appointment with
diabetes nurse
A
B
C
• diagnoses
• medication
• lab results
Virtual group
appointment
Future services
@RiikaHI, @OuluHealth
OuluHealth ecosystem day
with DemoDate
19th October
WELCOME
Riikka Hirvasniemi
Development Coordinator
@RiikaHI, @OuluHealth
www.oulunomahoito.fi www.ouluhealth.fi