fast manual

Amway FAST Application‐User Manual

Prepared by

Amway India Enterprise Pvt. Ltd.

Version 1.0

Amway FAST Application User Manual

Amway India Enterprise Pvt. Ltd. of 44

Table of Contents

PREPARED BY..................................................................................................................................................... 1

AMWAY INDIA ENTERPRISE PVT. LTD. ................................................................................................................ 1

VERSION 1.0....................................................................................................................................................... 1

1. INTRODUCTION ......................................................................................................................................... 3

2. DOWNLOAD FROM WEB............................................................................................................................ 3

3. FAST APPLICATION..................................................................................................................................... 4

4. HOME PAGE............................................................................................................................................... 5

5. HELP .......................................................................................................................................................... 6

6. CATEGORIES .............................................................................................................................................. 6

7. BRANDS..................................................................................................................................................... 9

8. GROUP ORDERS........................................................................................................................................13

9. ABO SUMMARY ........................................................................................................................................15

10. REFRESH CATALOG................................................................................................................................16

11. CART HEADER .......................................................................................................................................18

12. CART PAGE ...........................................................................................................................................19

13. PAYMENT OPTIONS ..............................................................................................................................33

14. ORDER CONFIRMATION ........................................................................................................................43

15. LOGOUT ...............................................................................................................................................44


1. INTRODUCTION

This FAST Application is targeted to help ABO’s draft their orders on their personal computers and submit orders with Internet connectivity required only during the catalog synchronization and the final order total calculation and submission.

Hence the ABO’s can now draft their orders at leisure and compute the PV/BV that they can avail of from a particular order for reaching their monthly targets and finally submit the order for processing. The payment for the order can be done via COD (Cash on Delivery), CCOD (Credit Card on Delivery) or mChek.

The primary objective is to help ABO’s plan their orders or their group orders offline and then completing the order by connecting over the Internet.

2. Download from Web

Browse the Amway website [www.amway.in] and Login as ABO user. To download the application, Navigate to ‘Manage My Business’ menu and Select ‘FAST Download’ link. The Download screen is shown in the figure below:

In case the pre‐requisites are already installed on the ABO’s computer, then you can click on the “Download” button to download the application in your system.

Else, the ABO can click on the ‘Install’ button to install the pre‐requisites and the FAST application



3. FAST Application

Click ‘Amway Shop Smart’ icon from your Desktop or Select Start ‐> Program ‐> Amway India Enterprise Pvt. Ltd ‐> Amway India Desktop Suite ‐> Amway Shop Smart.

The login form is shown in the figure below:

For the first time, the login credentials will have to be validated against the credentials stored by the ABO on the online website and hence internet connectivity will be required during the login process.

To login to the application, you have to specify the login information in the login form as follows:

1. Specify the ABO number in the ABO Number text box 2. Specify the password in the Password text box 3. Click the Sign In button to enter into the FAST Application.



Once the login credentials have been successfully validated, the ABO can login and browse and add items to his/her cart without Internet connectivity. Internet connectivity will only be required when the ABO wants to validate his/her shopping cart and finalize the order.

4. Home Page

Once entered your login details are validated, the Home page for the FAST Application appears, as shown in the figure below:



5. Help

To know more details about the application, please click the icon ‘Help’ at the top of the application as shown in the figure below:

6. Categories To see the complete list of categories, click ‘Categories’ link from left hand side in the Home Page. The entire list of categories is displayed as shown in the figure below:



1. To view the products in the Catelog, Click any category link as shown in the figure below . Ex: Home Care

2. The user can see the below information for every product:

Product (thumbnail) image Display Name and ID of the product



PV/BV Price (DAP)

3. To add the product into the cart:

a. Click on the image of the product to add the product to your cart. The page appears, as shown in the figure below:

b. By default, the logged in user’s ABO number and the quantity (1) will be displayed in the

textboxes



4. Click ‘Add to Cart’ to add the product into Cart. The number of items, PV/BV and total amount will

also be reflected in the “Cart header”

7. Brands To see a list of all the brands, Click ‘Brands’ link from left hand side in the Home Page. The entire list of available brands will be displayed as shown in the figure below:



1. To view the products in the catalog, click any ‘Brand’ link as shown in the figure below. Example : Attitude



2. You can see the below information for every product:

Product (thumbnail) image Display Name and ID of the product PV/BV Price (DAP)

3. To add the Product into the Cart:

a. Click on the image of the product to add the product to your cart. The page appears, as shown in the figure below:



b. By default, the login user’s ABO number and the Quantity (1) will be displayed in the

textboxes



4. Click ‘Add to Cart’ to add the product into Cart. The number of items, PV/BV and Total amount will also be reflected in the “Cart header”

8. Group Orders

You can order products for multiple ABOs by entering ABO numbers in the respective textbox as shown in the below screen:



You can also enter ABO numbers as comma separated values in the ABO text box as shown in the below

screen:



9. ABO Summary

The products added to the cart can be viewed on the Product Listing Page. The details of an order such as SKU, Qty, PV/BV and Price can be viewed in the ABO Summary Report.



10. Refresh Catalog

You can download the latest version of the product catalog. The last sync date for the product catalog information should also be displayed to help you to take a decision to refresh the product catalog manually.



Note: The updated catalog information will not be pushed down automatically to the user’s machine as soon as the user fires up the application since the application is supposed to function in an ‘offline’ mode wherever feasible.

If you have already downloaded the updated version of Catalog information, the page appears with the message as shown below:



11. Cart header

You can see your ‘First Name’ and ‘Last name’ in the header as shown in the figure below:

You can also see the number of items added into the cart along with Total PV/BV and the consolidated total amount of the products. On clicking the Cart header, you will be redirecting to the Shopping Cart page.



12. Cart page

The following sections are available in the Cart page:

ABO No and Name, Coupon details, Grand Total in the Left Panel

The added product, Sub Total, Deleted Selected in the Center Panel

Details of product, Update, Address, Change Address button, Empty Cart, Continue Shopping and Validate Cart in the Right Panel.

Rationing of items

Rationing of items is used to prevent an ABO from buying a certain products more than the ‘rationed’ quantity within a certain timeframe.

• Rationing validation will happen only in cart page on clicking the validate cart button.



• If an ABO purchased more than the specified rationing quantity then the rationing limit exceed message will be displayed on top of the cart page.

• Also, the system will show the ‘rationing limit exceeded’ message against individual products in the cart page.

Explode SKU [Pack]

Explode SKU is a different type of SKU which will help ABO to purchase a group of products in a single click. You can see the child product of the Explode, by moving mouse over to the product. Each child products will have the SKU, PV/BV, Price and Quantity.

The explode product is marked as ‘Pack’ for easy searching. The icon ‘Pack’ appears as shown in the below figure:



On mouse hovering on the Explode product, the child items will appear as shown in the below figure:

The child items will be displayed with the parent item in the shopping cart page. The ABO user will not be allowed to update the child items and the child items will displayed in a ‘disabled’ state. While updating the parent item, the child items will also be updated simultaneously.



In the cart header, the child items will be included as product count with the parent items.

Inventory check

The inventory check will be done only when clicking the Validate Cart button. If the inventory of the added product is not available, then you will get an error message against the product as shown in the below figure:



Top up

This top up option is enabled only for every month of first day and before 12:00 PM as shown in the figure below. If you select the top up checkbox, then the current order will be treated as last month’s order.



The order date should be consolidated as last month order as shown in the below screenshot:

Change of Address

The ‘change of address’ screen will display with previous and next buttons as shown in the below screenshot:



On clicking the next link as shown in the below screenshots, the ABO can select the preferred address from the 'change address' screen.

On clicking the Previous link as shown in the below screenshots, the ABO user can see the previous address from the change address screen.



Grand Total and Sub Total

The grand total section will be displayed with the shipping charges, total PV/BV and total trice of the products in the cart.

The Sub total section will be displayed with Total Amount and Total PV/BV for the products added into the Cart.

Update Quantity

To update the quantity of the products, select a product and update the quantity in the cart page. The quantity of the products cannot be set to zero. The product update page is shown below in the screenshot:



Note: The ABO user will not be allowed to update the Explode Child products in the list but you will be able to view the products in the list. Whenever the explode parent product quantity is updated, the child products will also be changed automatically.

Delete Products

To delete a particular product or all products, select one or more products and click ‘Delete Selected’ in the Cart page.



To delete all the product, select ‘Select All’ option and click ‘Delete Selected’.

Note: The child explodes products cannot be deleted. Only the parent explode can be deleted. The child product will get deleted automatically from the cart when deleting the parent explode product.



Validate Cart

To validate your products in the Cart, Click ‘Validate Cart’ in the cart page and specify your ABO number and password in the text boxes and Click Sign In button. The products will be validated once the authentication is done successfully. Once the cart is validated successfully, then the ‘Validate Cart’ will be changed as ‘Proceed to pay’ button.

During this step, Internet connectivity will be required since the application will connect to the www.amway.in website to check for availability of items, computer totals, apply promotions etc.

The page appears as shown in the figure below:


http://www.amway.in/


Once the cart is validated, you can view the alert message/error messages on the top of the cart page, if there is no inventory for the products, a particular ABO is invalid or the address is non‐shippable address. The page appears as shown in the figure below:



Empty Cart

To emptying the cart, Click ‘Empty Cart’ button and Click ‘Yes’ button from the pop‐up window as shown the figure below:



Continue Shopping

This option is used to continue your shopping. Clicking the ‘Continue Shopping’ button, the product listing page [i.e. Category and Brands] will be displayed.

Proceed to pay

To proceed with the payment for the order, click the “Proceed to pay” button from the cart page.



13. Payment Options

You can make your payment transactions by using the following three payment option.

1. Cash on delivery

2. Credit Cart on Delivery

3. mChek Payment

The payment page appears, as shown in the figure below:



You can also view your shippable address in the payment page.

Cash on Delivery [COD]

To make a payment by using ‘Cash on Delivery’, Select ‘Cash on Delivery’ option and click “Proceed to pay” as shown in the below figure:



Once your payment is successfully completed, you will be receiving a confirmation message along with Order Number.



Credit Card on Delivery [CCOD]

To make a payment by using ‘Credit Card on Delivery’; Select ‘Credit Card on Delivery’ option from the payment option and click “Proceed to pay” as shown in the below figure:



Once your payment is successfully completed, you will receive a confirmation message along with Order Number.



mChek Payment

To make a payment by using ‘mChek Payment’, please perform the following actions:

1. Select ‘mChek Payment’ option from the Payment options



2. Enter your mChek registered mobile number in the ‘Mobile No’ text box



3. Click “Proceed to pay” to make your payment. Once your payment is successfully completed, you will be receiving a confirmation message along with Order Number, the page appears, as shown in the figure below:



4. You will then receivean SMS from the mChek to enter your mChek PIN as shown in the figure below:



5. Type your mChek PIN in your mobile and Click OK.

6. You will then receive a confirmation message in your mobile as shown in the figure below:



14. Order Confirmation

Once your payment is successfully completed through COD/CCOD/mChek payment, the order confirmation page appears along with Order Number, as shown in the figure below:

You can see your order details such as Order Number, Order Date, Order status and Ship address at your right panel as shown in the figure below:



15. Logout

To log out from the application, click the icon ‘Log out’ at the top of the page in the application as shown in the figure below:


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