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GABAY PARA SA MGA BANYAGANGDOMESTIC WORKER

A GUIDE FOR FOREIGN DOMESTIC WORKERS

DOMESTIC WORKERA GUIDE FOR FOREIGN DOMESTIC WORKERS

81Mga Tagapagkaloob ng Kurso

82Kasunduan sa Kaligtasan

85Kasunduan sa Araw ng Pahinga

86Pagrerekord ng Iyong suweldo

87 Ang Journal Ko

75Pagpapauwi saiyong bansa

77Mga Paglabag sa Batas at Parusa

79Mga Mahahalagang Numero ng Telepono

35Important TelephoneNumbers

37Course Providers

69Pag-aalaga sa mga Miyembro ng Pamilya

73Kaayusang Personal

Kaligtasan sa Tahanan

29Personal Well-being

31Returning Home

33Offences and Penalties

46Pagtatrabaho sa Singapore

47Ang mga Kondisyon ng Work Permit

58

1Welcome to Singapore

2Working in Singapore

3The Work Permit Conditions

14Safety at Home

25Caring for Family Members

38Safety Agreement

41Rest Day Agreement

42 Recording Your Salary

43 My Journal

45Welcome sa Singapore

CONTENTS / NILALAMAN

Information contained in this handy guide is accurate at the time of print. Please visit www.mom.gov.sg for more information.

Ang impormasyong laman ng magaang aklat ng paggabay na ito ay wasto sa panahon ng paglimbagnito. Maari po kayong bumisita sa www.mom.gov.sg para sa mas maraming impormasyon.

Avoid

misunderstandings

it is important to be

familiar with the local

customs, lifestyle and

way of thinking of the

people around you.

WELCOME TO SINGAPORE

This guide will give you some tips to help you adjust to your new life and job in Singapore.

If this is your first time in Singapore, you may find that

Remember

There are a few things that you need to remember:

Singapore

multi-culture

language

living environment

People of different races and religions come together

Singapore’s customs, lifestyle and practices may be different from those you are familiar withMost people live in high-rise buildings

1

ASK to explain any instructions when in doubt.

SHOW willingness

to learn.

LEARN new skills.

Try your best to ADAPT to your

new environment.

LISTEN carefully and carry out

instructions to the best of your ability.

PERFORM daily duties diligently.

WORKING IN SINGAPORE

GETTING STARTED

• As a foreign domestic worker (FDW), your duties are usually household work.

• Discuss your duties with your employer and have a written employment contract to avoid misunderstandings.

• Ask questions when in doubt.

HAVE A POSITIVE WORK ATTITUDEBUILD TRUST AND A GOOD RELATIONSHIP WITH YOUR EMPLOYER

or or

Depending on your employer’s household needs, your duties may also include caring for

children elderly persons disabled persons

2

THE WORK PERMIT CONDITIONS

AS A FOREIGN DOMESTIC WORKER, YOU MUST KNOW AND FOLLOW THESE RULES:

1 You must only work for your official employer stated in your work permit card.

• You must not work for anyone else, even on your rest days.

3

THE WORK PERMIT CONDITIONS4

• You must work for your official employer at the residential address stated in your work permit.

• You may, however, work for your official employer at another residential address under certain circumstances. For example, if you take care of your employer’s young children or parents at a family member’s home while your employer is at work,

•

• You must not work at your employer’s business or other houses. For example:

Helping out at your employer’s shop

Cleaning your employer’s office

Cleaning your neighbour’s house to earn extra money

Clean my house?

Your employer must seek your agreement to the arrangement and must not have you do the full load of housework in both homes.

YOU MUST SAY

Sorry Sir/Ma’am,

I am not allowed to work part-time at the coffee shop.NO


Work as a waitress during your free time

Work as a sales assistant on

your rest day

2 You can only work as a foreign domestic worker.

• You must not work in another job, be it full-time or part-time.For example:

• You must not set up your own business. For example:

If your employer asks you to do something illegal or illegally deploys you. For example:

• Asking you to work in a food stall/ coffee shop

• Asking you to help prepare food at home to sell in a restaurant

Sew clothes to sell Sell handicrafts

5

YOU MUST: SAY “NO”. IF THIS FAILS, CALL YOUR EMPLOYMENT AGENCY OR CALL MOM AT 1800 339 5505

6


• You must NOT get involved in any illegal or undesirable activities, e.g. theft, crime, prostitution, etc

• You must live with your official employer, as this would be your legally registered residence whilst in Singapore.

• All FDWs must go for a medical check-up every 6 months, which will be arranged and paid for by your official employer.

Some other work permit conditions

• Your Work Permit will be cancelled, and

• You may not be able to enter or work in Singapore.

If you break any of the work permit conditions,


YOUR EMPLOYER MUST FOLLOW THESE RULES:

1 Give you a weekly rest day, or compensation-in-lieu

• If your work permit is issued or renewed from 1 January 2013 onwards, you are entitled to a weekly rest day or compensation in-lieu. Nonetheless, if your employer requires your help on your rest day, please be open to helping your employer.

• If you agree to work on your rest day, your employer MUST compensate you:

• You and your employer should document in writing the agreed rest day arrangements - i.e. whether you will take the weekly rest day, opt for compensation-in-lieu. The written agreement should be signed by you and your employer.

• In the event that you agree to work on your rest days for compensation in lieu, you and your employer must document the agreement in writing. The written agreement should be signed by you and your employer.

• Even if you do take all your weekly rest days, you and your employer should still document the arrangement in writing. This will provide greater clarity and certainty for both you and your employer.

Your employer must pay you at least one day’s salary for each rest day you

work. This is how to calculate the amount of compensation:

divide your monthly salary by 26.

For example:

Your employer would have to pay you at least $17.31 for each rest day you work.

Your employer can give you a replacement rest day within the same month.

Pay You Replace Leave

OR

= $17.31$450 (your monthly salary)

26 working days

7

Important things to remember on your rest day

8


• You are only allowed to perform domestic work for your official employer. You are committing an offence of illegal employment if you work for someone other than your employer, regardless of whether the work is done on your rest day or not.

• Your friends cannot enter your employer's house without your employer's permission.

• You should observe social norms in public areas e.g. do not spit and litter, do not talk loudly in public places or on public transport, avoid crowding around places with high traffic flow, etc.

• You are strongly encouraged to take part in constructive and meaningful activities such as educational courses and skills training. Refer to Page 37 for a list of non-governmental organisations that offer skills training programmes and organise recreational activities.

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2 Pay you your salary every month, on time

• Your employer must pay you within 7 days of your last salary period.

For example:If your salary period is from 1st to 31st every month, then for the month of May, your employer must pay you your salary by 7 June.

• From 1 January 2019, all employers are not allowed to safekeep salary. As safekeeping by your employer is not allowed, please open a bank account. You may get assistance from your employer to open a bank account.

• Do not agree to have your salary kept by your employer. You should not safekeep in your room as well, please bank in all salaries.

• Your employer must keep a record of when and how much he/she pays you. You should keep your own records too. You can refer to Page 42 for a sample of the record template.

• You should sign on your employer’s payment record only after you are paid.

• You do not have to keep your salaries with your employer. You should manage salaries and money matters on your own, so as to minimise misunderstandings.

• If your employer tells you upfront that he/she is facing financial difficulties (e.g. he/she has no money to pay you, keeps delaying payments, etc), you should clarify with your employer.

9

Ma’am, I am still feeling hungry. Please give me more food so that I will have energy to do my

work. Thank you.

3 Provide you with acceptable accommodation

• Your employer should ensure that you are not exposed to the environmental elements such as rain, sun, etc, provide you with mattress, pillow and blanket, sufficient ventilation and ensure that your safety, privacy and modesty are not compromised.

• Where possible, your employer should provide you with a room of your own. In the event that this is not possible, your employer should ensure that sufficient space and privacy for sleep is provided.

• You must not be sleeping in the same room alone with an adult male member of the household.

4 Give you enough food

• This includes 3 full meals a day - Breakfast, Lunch and Dinner.

• Singaporeans’ eating habits may be different from what you are used to. You may have to make some adjustments. For example, your employer’s family may not always eat rice for their meals; they may also eat porridge, noodles or bread.

• If you are still hungry after your employer has given you food, politely ask your employer for permission to have more food.

10


HHospital

Emergency


5 Give you enough rest

• You should have sufficient sleep at night and sufficient breaks during daytime.

• However, if you need to look after a newborn baby or someone with an illness, you may be required to wake up during the night to take care of the baby or sick person. In this case, you should check with your employer on your sleeping/rest arrangement.

6 Cover your medical expenses

• Your employer must pay for your medical expenses when you fall sick. This includes outpatient visits to the doctor and hospital bills.

• Your employer must pay for the compulsory medical check-up that you must go for every 6 months.

11

‘

7 Not retain your Work Permit and passport

• You must have your original Work Permit with you at all times.

• Your employer may keep your passport if you agree to the arrangement. The document should be returned to you when you ask for it.

8 Not subject you to threats, ill-treatment or abuse

12

• Your employer must not ill-treat, hit, exploit or touch you inappropriately.


• Fill up and mail the feedback form (given out during Settling-In Programme). You do not need a stamp to mail it to us – just drop it into the letter box;

• Seek help from your neighbours, or fellow FDWs, or any member of the public; or

• Write a simple note including your name, Work Permit number and home address, and pass it to your neighbour or any member of the public so that they can help you.

Help!

Remember

THE WORK PERMIT CONDITIONS13

IF YOUR EMPLOYER DOES NOT FOLLOW ANY OF THE WORK PERMIT CONDITIONS, YOU SHOULD CALL:

• Your employment agency

• Ministry of Manpower (1800 339 5505)

IF YOUR EMPLOYER MISTREATS YOU WITH ABUSE OR THREATS, YOU SHOULD CALL:

• Police (999)

If you are unable to make phone calls from your employer’s house, there are other ways to seek help:

SAFETY AT HOME14

WORKING IN A HIGH-RISE APARTMENTMost Singaporean families live in high-rise homes such as Housing Development Board (HDB) flats, apartments or condominiums.

If your employer lives in a high-rise building, the risk of falling from heights is real, especially if you are cleaning windows and hanging laundry.

It is therefore important that you follow these safety guidelines:

When hanging laundryDOs

• Hang heavier clothes closer to the bracket, and lighter clothes at the far end of the pole.

• Keep your feet firmly on the ground. Your body should be behind the window.

• Be extra careful when retrieving laundry when it is windy and/or raining.

SAFETY AT HOME15

Other tips• Do not try to retrieve objects that have fallen out onto the window

ledge or platform.

• Make sure the floor is dry when you are hanging laundry.

• Do not wash more than what you can hang. If necessary, do your laundry in 2 cycles.

• Do not proceed to hang the laundry if it is too heavy and/or you have difficulty lifting the clothes pole out of the window. You may hang the laundry indoor or ask your employer for assistance.

• If it is raining heavily and it is windy, please be careful when bringing in the clothes pole. The pole will be much heavier if the clothes are wet. If you are unable to lift the pole, please ask your employer for help.

DON’Ts

• Do not lean too far out of the window to insert the pole into the bracket.

• Do not tip-toe and NEVER stand on chairs, stools or any raised platform when hanging laundry or bringing in laundry.

• Do not overload the clothes poles with too much clothing.

SAFETY AT HOME16

When cleaning windows

DON’Ts

• Do not clean the window exterior if your employer’s home is above ground level and there are no window grilles.

• Do not stand on chairs, stools, raised platforms or window ledge when cleaning the window.

• Do not climb onto a platform or lean out of the window to clean the window exterior. Use cleaning tools that have extended handles. The extended handles will help you to clean areas that are hard to reach.

Do not risk your life out of convenience. Refer to the safety pamphlet for more safety guidelines.Remember

DOs

• When cleaning the window exterior of homes above ground level, you must ensure that:

- There are windows grilles and these must be locked at all times during cleaning; AND

- Your employer or an adult is physically present to supervise you

• When cleaning the window interior of homes, you must ensure that the window panes are locked at all times.

I Agree

SAFETY AT HOME17

SAFETY AGREEMENT BETWEEN THE FDW AND THE EMPLOYER

• After you have attended the Settling-In Programme (SIP) and before you are deployed to your employer’s home, your EA must go through a safety agreement with you. The agreement, which should be in a language you understand, will spell out MOM’s requirements on the cleaning of window exterior by FDWs. You must understand MOM’s requirements and your employer’s requirements for the cleaning of window exteriors.

• Through the safety agreement,

Your EA will explain whether you are allowed to clean the exterior of windows.

If you are allowed to do so, your EA will explain your employer’s requirements for you to clean the exterior of windows. You must understand your employer’s requirements on the cleaning of the exterior or windows so that you can perform work safely.

After you fully understand the content, you must sign on the agreement.

• You must be given a copy of the safety agreement you signed. Refer to Page 38 for a sample copy of the safety agreement.

SAFETY AT HOME18

GENERAL SAFETY PRECAUTIONS AROUND THE HOUSE

Eletrical safety• Ask your employer to demonstrate how to use electrical appliances

correctly and safely.

• Check that the appliances, plugs and electric wires are in good condition before use.

• Switch off all electrical appliances and pull the plug out of the wall socket after use.

• Do not touch electrical appliances, switches, plugs and power points with wet hands.

• Do not try to repair electrical appliances.

• Do not overload electrical outlets by plugging in too many appliances in one electrical socket.

If there are other electrical appliances in your employer’s home, such as microwave oven or toaster oven, please ask your employer to teach you how to operate these appliances. It can be dangerous if you do not operate these appliances correctly.

SAFETY AT HOME19

Fire safety • Keep waste paper and flammable materials away from lighted

stoves, candles and open fires.

• Put out matches and cigarette butts completely.

• Keep petrol, paint and other flammable materials in safe containers and away from open flames and other sources of heat.

• Do not leave stoves and heated appliances unattended.

• Do not leave plastic bags, cloths, towels, paper or other flammable materials near cookers or open fire.

RememberIN CASE of FIRE:

1. Call 995.

2. Get everyone out of the house.

3. Close the door to prevent fire from spreading.

4. Fight the fire only if there is no risk of burning yourself or others.

5. Use a fire extinguisher to put out the fire.

6. After the fire has been put out, open all doors and windows to ventilate the area.

7. If your employer is not at home, call and tell him/her what has happened.

SAFETY AT HOME20

Use of common areas in HDB estatesDiscarded items along common and household corridors contribute to fires every year. Obstruction to common corridors and fire fighting equipment (dry risers & hose reels) can hamper fire fighting efforts and smooth evacuation in a fire emergency, endangering lives. You should take note of the following guidelines:

• A small shoe rack, for the purpose of keeping shoes, is allowed to be placed along common corridors, provided it does not obstruct the escape route.

• Do not place items such as clothing racks unless they can be easily folded or removed in times of emergency so that they do not obstruct the escape route.

AFETY AT HOME21

Medicine• Keep medicine out of reach of

children to prevent any chance of poisoning.

• Read and follow instructions on labels carefully, especially if you need to feed medicine to any children or the elderly in your employer’s home.

Sharp objects• Do not leave a knife or any

sharp-edged tool lying on the table or anywhere else where children can reach it.

• Knives, scissors, skewers and can openers should be stored in a safe place when they are not being used.

AFETY AT HOME22

Other things to keep out of children’s reach• Aerosol cans

• Matches

• Cleaning liquids

• Fragile objects such as teapots, cups and saucers

Prevention of slips and falls• Wet floors are slippery and dangerous. Dry it immediately.

• Do not leave loose wires lying around because it is easy to trip over them.

Crime prevention

AFETY AT HOME23

DOs

• Be watchful of strange and unusual happenings in your neighbourhood and keep your employer informed.

• Lock all doors, windows and grilles before going to bed and before leaving the house.

• Keep the chain latch of the door fastened and grille gates locked when talking to visitors.

• Ask for the identity card of any visitor who claims to be a maintenance/repairman or government official. Check with your employer if you are not sure what to do.

DON’Ts

• Do not open the door to strangers without the approval of your employer or when your employer is not at home.

• Do not leave the door unlocked, even for a short period of time.

• Do not place house keys where someone can reach them from outside the house (e.g. flower pot, floor mat, etc).

Dengue preventionDengue is a disease transmitted by the Aedes mosquito, which can be life-threatening. Remove any stagnant water to protect yourself and your employer’s family from dengue. You should take note of the following:

• Change water in vases on alternate days

• Remove water from flowerpot plates on alternate days

• Turn over all pails and water storage containers

• Cover bamboo pole holders when not in use

• Alert your employer to clear blockages and put BTI insecticide in roof gutters monthly

AFETY AT HOME24

CARING FOR FAMILY MEMBERS 25

Caring for the elderly • If the floor is wet, dry it immediately to prevent slips and falls.

• Use non-slip mats in the bathroom to prevent falls.

• Support elderly people if they need help walking up and down the stairs.

• Do not leave things such as electrical wires, children’s toys or newspapers scattered on the floor.

• Always cut their food into small pieces to prevent choking.

26

Caring for children

At Home

• Place furniture away from windows and lock the grilles at all times to prevent children from getting near the windows and falling off.

• Keep plastic bags away as they can cause suffocation.

• Turn handles of pots and pans inwards to prevent young children from pulling them and getting scalded.

CARING FOR FAMILY MEMBERS

27


Daily Activities

• Always test the temperature of milk and food before feeding children.

• Always test the water temperature before bathing babies and young children.

• Cut the food into small pieces before feeding it to young children to prevent choking.

• Take note of the child’s medication schedule and dosages and write them down. You may want to use special pillboxes to make remembering the dosages easier.

28


At Public Places

• Always hold the child’s hand firmly when crossing the road or when you are standing at the side of the road.

• Wait for cars to stop at the traffic junction or pedestrian crossing before crossing. Do not cross if the “Green Man” starts flashing as you may not make it in time to cross the road, especially when you are with a child.

• Do not leave young children unattended at any time.

PERSONAL WELL-BEING29

Keeping yourself fit and healthy• Have a balanced diet.• • Take a short break when you are tired.• Work hard and have a positive attitude.• Do things that make you happy, such as

writing to your family or listening to music, when you have finished your chores.

• Do not smoke or take drugs.• If you do not feel well, inform your employer immediately.

Maintaining good personal hygiene• Take a bath at least once a day and wash your hair every day.• Change your clothing every day.• Do not share combs and toothbrushes.• Brush your teeth with toothpaste at least twice

a day (in the morning and before you sleep).• Wash your hands with soap and water after

using the toilet.• Wash your hands before preparing food or eating.• Keep your fingernails short and clean.• Having short hair is more comfortable and

hygienic in this climate. If your hair is long, tie it up.

Watch out for signs of stress

be stressful. Here are the common symptoms to look out for:

• Mental signs(Poor concentration, forgetfulness, lack of confidence etc)

• Physical signs (Headaches, stomachaches, fast heartbeats, loss of appetite etc)

• Behavioural signs (Defensive, impulsive, nervous habits (e.g. biting nails), easily distracted, withdrawal from social activities etc)

• Emotional signs (Anxiety, bad tempered,sadness, fear, moody etc)

PERSONAL WELL-BEING30

What you can do to deal with stress• Talk to your employer or friend if you have any problem, feel

homesick or sad.• Start a diary. This will allow you to identify the cause of your stress

and will help you express your feelings better.• Write letters or call home. You should seek permission from your

employers before making any phone calls from the house phone.• Make use of your rest day to have a regular mental and emotional

break from your domestic duties. • Do something you enjoy during your free time, such as listening to

music, reading a book or relaxing.•

Beware of Unlicensed Moneylenders (UML)More FDWs are borrowing from unlicensed moneylenders. They get to know the loansharks through friends, SMS, Facebook or other social media channels.

You should keep in mind the following:• Do not respond to messages/advertisements asking you to take

or other social media channels.• Do not borrow from strangers (who may be loansharks). Interests

charged by loansharks are very high and they will harass you and your employer.

• Do not help in any loanshark activities.• Do not encourage your friends to borrow from loansharks.•

borrowing from loansharks or helping them in any manner.• You will be sent home and will not be able to work here again.• If you are approached by loansharks, please call the Police at 999 or

1800-9-24-5664.

Remember

31

RETURNING HOME

When you wish to end your employment before your 2-year contract, you must speak to your employer to give her advance notice. You may refer to your employment contact for the specified period of notice that you need to give. You may need to pay your employer, a sum of money equivalent to the salary for the notice period, should you end the employment, without any advance notice. For example:If your contract says the period of notice is 7 days and you would like to end your employment on 8 Jan, you must tell your employer your intention by 1 Jan. If you end the employment on 4 Jan (e.g. walking out on the job), you may have to pay your employer 4 days’ pay because you have given him only 3 days’ notice.

If you are returning home, your employer must:

• Send you to the international port of entry within your home country with reasonable access to your town or place of origin.

• Bear the full cost of sending you home, including your air ticket home. Your employer must not deduct the air ticket cost from your salary.

32

RETURNING HOME

1.

Inform your

Employment Agency, ory, or 2. Call MOM FDW Helpline

(1800 339 5505) and

report the case to MOM.

Outstanding salary payment

You must ensure that all your outstanding salaries have been paid by your employer before you leave Singapore.

If your employer owes you any money before you are sent home, you must ask him/her for it.

If your employer still does not pay you your salary, and you are at the airport or other checkpoints ready to be sent home, you should either:

Refund of your agency fee

If your employment is terminated within six months of your employment commencement, your employment agency (EA) must refund 50% of the fees that you paid to the EA in Singapore.

For example:If you pay $800 as agency fees to your Singapore EA, and your employer terminates your employment at the end of 2 months, you should get a refund of $400 from your EA within 7 days.

However, this fee refund is not applicable if you chose to terminate the employment.

33

OFFENCES AND PENALTIES

Offence

Illegal deployment(working for anyone else other than the employer stated on your Work Permit)

Moonlighting/Illegal Work(working in another job other than the one stated in your Work Permit)

Soliciting (Prostitution)

Theft(stealing or shoplifting)

Littering

Jaywalking

Making a false police report

Penalty

Fine of up to $10,000 or imprisonment of up to 12 months, or both.

Fine of up to $20,000 or imprisonment of up to 24 months, or both.

Fine of up to $1,000.

For subsequent offences, fine of up to $2,000 or imprisonment of up to 6 months, or both.

Fine or imprisonment of at least 3 years and up to 7 years, or both.

Fine of up to $1,000.

Fine of up to $1,000 or imprisonment of up to 3 months.

Fine of up to $1,000 or imprisonment of up to 6 months.

You must abide by Singapore laws as they apply to both Singaporeans and foreigners. If you break the law, you may be prosecuted and may be unable to find employment in Singapore again.

Here are the penalties for breaking some of the laws in Singapore.

Ybye

Hi

34

OFFENCES AND PENALTIES

Drug Trafficking

Housebreaking

Murder

Robbery

Causing hurt

Death, or imprisonment of between 20 and 30 years and 15 strokes of the cane.

Fine or imprisonment of up to 10 years, or both. Fine or imprisonment of up to 14 years, or both if housebreaking is committed at night.

Death sentence.

Imprisonment of at least 2 years and up to 10 years, and caning of at least 6 strokes.

If robbery was committed at night, imprisonment of at least 3 years and up to 14 years, and caning of at least 12 strokes.

Fine of up to $5,000 or imprisonment of up to 2 years, or both.

Imprisonment of up to 10 years and fine or caning, if hurt caused is grievous.

In Case of Emergency

Police

Fire / Ambulance Service

Singapore Civil Defence Force

Ministry of Manpower

Matters relating to employment, salary and wellbeing of foreign domestic workers

Non-Governmental Organisation

Foreign Domestic Worker Association for Social Support and Training (FAST) • Matters relating to employment, or seek

advice on personal problems, etc.

999

995

995

1800 339 5505

1800 339 4357(24-hour helpline)

HOW TO LEAVE A VOICEMAIL ON THE FOREIGN DOMESTIC WORKER HELPLINE (1800 339 5505)

1. You will hear this message upon calling: “Thank you for calling the Foreign Domestic Worker Helpline. Our operating hours are from 0830 to 1730, Mondays to Fridays.” (This is recorded in both English and Bahasa Indonesia)Press 1 for English | Press 2 for Bahasa Indonesia

2. You will need to choose 1 or 2 for the language.

3. You will then hear this message: “If you need our officer to call you back, please leave your contact number and name after the beep.”

4. After leaving a voice message, you will be prompted by a message:To listen to your message, press 1. | To record again, press 2. | To exit, press 3.

IMPORTANT TELEPHONE NUMBERS

Here are some telephone numbers you can call if you need help.

35

In Case of Emergency

Police

Fire / Ambulance Service



Matters relating to employment, salary and wellbeing of foreign domestic workers

Non-Governmental Organisation

Centre for Domestic Employees (CDE)www.facebook.com\cde.singaporewww.cde.org.sg

Foreign Domestic Worker Association for Social Support and Training (FAST) • Matters relating to employment, or seek

advice on personal problems, etc.

999

995

995

1800 339 5505

1800 225 5233(24-hour helpline)

1800 339 4357(24-hour helpline)

HOW TO LEAVE A VOICEMAIL ON THE FOREIGN DOMESTIC WORKER HELPLINE (1800 339 5505)1. You will hear this message upon calling: “Thank you for calling the Foreign Domestic

Worker Helpline. Our operating hours are from 0830 to 1730, Mondays to Fridays.”

2. You will then hear this message: “If you need our officer to call you back, please leave your contact number and name after the beep.”

3. After leaving a voice message, you will be prompted by a message:To listen to your message, press 1. | To record again, press 2. | To exit, press 3.

• Providing counselling and advisory services on employment matters for foreign domestic workers

Embassies and High Commissions

Bangladeshwww.bangladesh.org.sg/

Indiahttp://hcisingapore.gov.in/

Indonesiahttp://www.kemlu.go.id/singapore/

Myanmarhttp://www.mesingapore.org.sg/index.html

Philippineshttp://www.philippine-embassy.org.sg/

Sri Lankahttp://www.lanka.com.sg/

Thailandhttp://www.thaiembassy.sg/

62550075

67376777

67377422/92953964

67351672

67373977

1800 6262595

67372644

Other Useful Telephone Numbers

Family Service Centre (FSC)

Samaritans of Singapore (SOS)

Archdiocesan Commission for the Pastoral Care of Migrants & Itinerant People (ACMI) – 24-hour helpline

Humanitarian Organisation for Migration Economics (HOME)• 24-hour helpline for foreign female workers• 24-hour helpline for foreign male workers

Transient Workers Count Too (TWC2)Monday to Friday: 10am – 10pm excluding Sundays and Public Holidays

Association of Employment Agencies (Singapore)

1800 2550000

1800 2214444

62805424

6341552563415535

1800 8881515

68362618

IMPORTANT TELEPHONE NUMBERS36

Embassies and High Commissions


Cambodia



Myanmarwww.myanmarembassy.sg




62550075

63419785

62382537

67377422/92953964

82468581

67373977

1800 626 2595

62241797

Other Useful Telephone Numbers





1800 255 0000

1800 221 4444

91889162

68362618

FAST – Foreign Domestic Worker Association for Social Support and Trainingwww.fast.org.sgCaregiving, cooking, English language, work safety

ACMI – Archdiocesan Commission for the Pastoral Care of Migrants & Itinerant Peoplewww.acmi.sg Caregiving, computer skills, hairdressing

aidha – the world’s micro-business schoolwww.aidha.orgFinancial and management skills e.g. budgeting and saving, basic and advanced computerskills, entrepreneurial and management skills

HOME – Humanitarian Organisation for Migration Economicswww.home.org.sgCaregiving, computer, cosmetology

Novena Filipino Community, Developing All Women in the New Era (DAWN) Ministrydawnsingapore.wordpress.comCaregiving, cooking & baking, computer skills

GoForth Training Serviceswww.goforthsg.comNursing assistant, computer literacy

Sunlove Homewww.sunlovehome.org.sgBasic Healthcare (Home Care) especially in areas of managing elderly with physicaldisabilities or elderly with dementia

Mujahidah Learning Centremujahidah.mujahidinmosque.sgSewing, cooking, baking, computer skills, religious

Filipino Overseas Workers (FOWs) @ Bayanihanwww.bayanihancentre.orgNursing aid, computer skills

Filipino Ongoing Development Programme (FILODEP)49A Holland Road or call 6280 0451Cooking, baking, dress-making, computer skills, guitar

Sekolah Indonesiawww.sekolahindonesia.org.sgEnglish, computer skills, sewing, hair-dressing, Secondary, High School and Open Universitycourses, set and recognised by the Indonesian National Exam Council

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COURSE PROVIDERS37

FAST – Foreign Domestic Worker Association for Social Support and Trainingwww.fast.org.sgCaregiving, cooking, English language, work safety

ACMI – Archdiocesan Commission for the Pastoral Care of Migrants & Itinerant Peoplewww.acmi.sg Caregiving, computer skills, hairdressing

aidha – the world’s micro-business schoolwww.aidha.orgFinancial and management skills e.g. budgeting and saving, basic and advanced computerskills, entrepreneurial and management skills

Novena Filipino Community, Developing All Women in the New Era (DAWN) Ministrydawnsingapore.wordpress.comCaregiving, cooking & baking, computer skills

GoForth Training Serviceswww.goforthsg.comNursing assistant, computer literacy

Sunlove Homewww.sunlovehome.org.sgBasic Healthcare (Home Care) especially in areas of managing elderly with physicaldisabilities or elderly with dementia

Mujahidah Learning Centremujahidah.mujahidinmosque.sgSewing, cooking, baking, computer skills, religious

Filipino Overseas Workers (FOWs) @ Bayanihanwww.bayanihancentre.orgNursing aid, computer skills

Filipino Ongoing Development Programme (FILODEP)49A Holland Road or call 6280 0451Cooking, baking, dress-making, computer skills, guitar

Sekolah Indonesiawww.sekolahindonesia.org.sgEnglish, computer skills, sewing, hair-dressing, Secondary, High School and Open Universitycourses, set and recognised by the Indonesian National Exam Council

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SAFETY AGREEMENT38

Safety Agreement Form – FDW002

Instruc ons:

SAFETY AGREEMENT BETWEEN FOREIGN DOMESTIC WORKER AND EMPLOYER

Part A – Employer

Employer Name

NRIC No. / FIN

Contact No.

Residen al Address

Residen al Dwelling Type HDB Apartment Private Apartment/Condominium Landed Property

Do I require my FDW to clean window exterior?

Yes No

(i) Loca n of window exterior

On ground or

Facing common corridor

Others If “Others” is selected, proceed to (ii)

(ii) Grilles installed on windows required to be cleaned by FDW

Yes

No If “Yes” is selected, proceed to (iii)

(iii) Adult supervision when cleaning window exterior

Yes

No

EA Name

EA to explain, and to ll in Part B & D

FDW to ll in Part C

Employer to ll in Part A

This agreement is made between (a) The Employer and (b) The Foreign Domes c Worker (FDW) and facilitated by (c) The Employment Agency (EA) to accord with the Ministry of Manpower’s regu ons on condi ons for window cleaning. [Refer to Annex A on excerpt from the Employment of Foreign Manpower (Work Passes) Regu ons (“the Cond on”)] Employers of FDWs shall not permit their FDWs to clean the window exterior except where two cond ons are met:

a. Window grilles have been installed and are locked at all mes during the cleaning process; and b. The employer or an adult representa ve of the employer is physically present to supervise the FDW.

The rules will apply to all homes, except for windows that are at the ground level or along common corridors.

SAFETY AGREEMENT39


Con u n of Part A – Employer

I have received the advisory and trainer’s assessment checklist from the Se ling-In-Programme (for employers of st-e FDWs)

[The Employer is required to choose only one of the following op ons]

I understand the Cond ons and I will not require my FDW to clean the window exterior of my home.

I understand the Cond ons and I require my FDW to clean only the window exterior on the ground or of my home.

I understand the Cond ons and I require my FDW to clean only the window exterior along the common corridor of my home.

I require my FDW to clean the window exterior of my home, and I shall ensure that the grilles are locked when cleaning the window exterior and cleaned only when supervised by myself or my adult representa ve.

Signature / Date

Employer is to ensure that Part A is duly completed before the agreement is signed and dated. Do not pre-sign the agreement or sign on incomplete form.

Part B – Employment Agency

Name

Registra on No.

I have explained the Cond ons to the Employer and advised the Employer that he * can / cannot require the FDW to clean the window exterior of his home based on the informa n presented in Part A [* to delete accordingly]

Signature / Date

Part C – Foreign Domes c Worker

Name

WP No.

I shall abide by my Employer’s instru ons to clean the window exterior safely in compliance with the Cond on

[The FDW is required to choose only one of the following op ons.] As indicated by the Employer above:-

I understand that I am not required to clean the window exterior of my employer’s home.

I understand that I am required to clean only the window exterior on the ground or of my employer’s home.

I understand that I am required to clean only the window exterior along the common corridor of my employer’s home.

I understand that I am required to clean the window exterior of my employer’s home, and I shall ensure that I clean the window exterior only when the grilles are locked and only when supervised by my employer or his adult representa ve.

SAFETY AGREEMENT40


Con u n of Part C – Foreign Domes c Worker

[In na ve language] [The FDW is required to choose only one of the following op ons.] As indicated by the Employer above:-





Signature / Date

Part D – Employment Agency

I have explained the Cond ons to the FDW and advised the FDW that she * can / cannot clean the window exterior of the residen al address based on the employer’s declara on in Part A [* to delete accordingly]

Signature / Date

Annex A

Condi n 4A of the Employment of Foreign Manpower Regul ns

The employer shall provide safe working cond ons and take such measure as are necessary to ensure the safety and health of the foreign employee at work. This includes

a) Not permi ng the foreign employee to clean the outward facing side of any window not located on the ground level or not facing a common corridor if the window is not ed with a grille securing against any adult extending any part of this body beyond the window ledge except his arms; and

b) In the case of a window referred to in paragraph (a) ed with a grille of the descrip on speci ed in that paragraph, not permi ng the foreign employee to clean the outward facing side of the window unless at all mes during the cleaning process –

i. The grille is locked or secured in a manner that prevents the grille from being opened; ii. The foreign employee remains inside the room

iii. No part of the foreign employee’s body extends beyond the window ledge except the arms; and The foreign employee is supervised by the employer, or an adult representa ve of the employer, who is reasonably capable of condu ng such supervision and is aware of the requirements in sub-paragraphs (i), (ii) and (iii).

REST DAY AGREEMENT

AGREEMENT BETWEEN FOREIGN DOMESTICWORKER (FDW) AND EMPLOYER ONFDW WEEKLY REST DAY ARRANGEMENT

PARTIES INVOLVED

Name

NRIC/Work Permit No.

FDW EMPLOYER

This agreement is made between (a) the FDW and (b) the Employer in accordance with the Ministry of Manpower’s regulations on the provision of a weekly rest day for FDWs. Please refer to Annex A on excerpt from the Employment of Foreign Manpower (Work Passes) Regulations.

Terms of Agreement:

We, the FDW and the Employer, agree that the employer shall grant the FDW:


One rest day for every week. The rest day shall be granted on

OR

Rest day on

rest day on

Compensation in lieu at $

(date) in lieu of rest day forgone on

(minimum of 1 day’s pay) for working on

(date);

(date)

OR

rest days in a month on

with compensation in lieu at $

[For any subsequent variations that are agreed between the employer and FDW, the following recordshould be maintained]

for each rest day forgone.

FDW’s SignatureDate:

Employer’s SignatureDate:



(day of the week);

(day of the week);

41

S$ S$

S$7410

852=

963C

x-+

777444111000

888555222===

999666

CCC

xxx

+++000000000000 CCCCCCCCCCCC +++++++++

RECORDING YOUR SALARY

In order to help you mange and save your

money, you should write down the salary paid by

your employer.

Date ofSalary Received

Total

Amount Spent

Your employer should pay you every month within 7 days of your last salary period. If you are not paid your salary, you can call Ministry of Manpower at Tel: 1800 339 5505.

Amount Received

Amount Saved

42

MY JOURNAL43

MY JOURNAL44

MALIGAYANG PAGDATINGSA SINGAPORE

45

Ang gabay na ito ay magbibigay sa iyo ng ilang mga tip upang matulungan ka na makibagay sa bago mong buhay at trabaho sa Singapore.

Hello! Kung ito ang unang beses mo sa Singapore,maaaring mapansin mo na.

TandaanMay ilang mga bagay na dapat mong tandaan:

Iwasan ang mga hindi

pagkakaunawaan

mahalaga na maging

pamilyar sa mga lokal na

nakagawian, uri ng

pamumuhay at takbo ng

isip ng mga tao na

nakapalibot sa iyo.

Singapore

maraming kultura

Wika

Kapaligiran sa pamumuhay

Nagsama-sama ang mga tao mulasa iba't ibang mga lahi at relihiyon

Ang mga kaugalian, uri ng pamumuhay at mga nakagawian sa Singapore ay maaaring iba doon sa mga nakasanayan mo na

Karamihan sa mga tao ay nakatira sa matataas na gusali

PAGTATRABAHO SA SINGAPORE

PAGSISIMULA

• Bilang isang domestic worker, ang mga tungkulin mo ay kadalasang trabaho sa sambahayan.

• Talakayin sa employer mo ang mga tungkulin mo at magkaroon ng isang nakasulat na kontrata upang maiwasan ang mga hindi pagkakaintindihan.

• Magtanong kung may duda.

MAGKAROON NG ISANG POSITIBONG UGALIMAGTATAG NG TIWALA AT NG ISANG MAGANDANG UGNAYAN SA EMPLOYER MO

o o

Batay sa mga pangangaila-ngan ng samba-hayan ngemployer mo

mga bata matatanda mga may kapansanan

46

HILINGIN na ipaliwanag ang anumang mga tagubilin kung

may duda.IPAKITA ang kagustuhang

matuto.

PAG-ARALANang mgabagong

kasanayan.Pagsumikapang gawin ang pinakamaaabot ng iyong kakayahan upang MAPAKIBAGAYAN ang bago mong kapaligiran.

MAKINIG nang mabuti at gawin ang mga

tagubilin sa abot ng pinakamahusay

mong kakayanan.

GAWINang mga

pang-araw-araw na tungkulin nang may

sigasig.

47

BILANG ISANG BANYAGANG DOMESTIC WORKER, KAILANGANG MALAMAN MO AT SUNDIN ANG MGA PATAKARANG ITO:

1 Maari ka lamang magtrabaho sa opisyal mong amo na nakasaad sa iyong work permit kard.• Hindi ka maaaring magtrabaho sa ibang tao, kahit ito ay sa mga

araw pa ng iyong pahinga

ANG MGA KONDISYON NGWORK PERMIT


48

• Hindi ka dapat magtrabaho sa negosyo ng employer mo o sa ibang bahay.

Halimbawa:

Pagtulong sa tindahan ngiyong employer

Paglilinis ng opisinang employer mo

Ang paglilinis ng bahay ng iyong kapitbahay upang kumita ng ekstrang pera

Linisin ang

bahay ko?

• Kailangan kang magtrabaho sa opisyal mong amo sa lugar ng tirahan na nakasaad sa iyong work permit.

• Ganon pa man, ikaw ay maaaring magtrabaho sa opisyal mong amo sa ibang tirahang residensyal sa ilalim ng ano mang kaganapan. Gaya halimbawa, kung mag-aalaga ka ng mga paslit na anak ng amo mo o kaya ay kanilang mga magulang sa bahay ng kanilang kamag-anak habang sila ay nasa trabaho.

• Ang iyong amo ay kailangang kunin ang iyong pagpayag sa sitwasyong isinaayos at hindi ka nila pwedeng utusang gawin lahat ang mga gawaing-bahay sa dalawang tahanan.

49

Magtrabaho bilang isang waitress samga arawna libre ka.

Magtrabaho bilang isang

sales assis-tant sa araw

ng iyong pahinga.

2 Makakapagtrabaho ka lamang bilang isang banyagangdomestic worker.• Hindi ka dapat magtrabaho ng ibang trabaho, full-time man

o part-time. Halimbawa:

• Hindi ka dapat magtayo ng sarili mong negosyo. Halimbawa:

Kung hingin sa iyo ng iyong employer na gumawa ka ng isang bagay na labag sa batas o I-deploy nang labag sa batas. Halimbawa: • Utusan ka na magtrabaho sa

isang kainan/ coffee shop

• Utusan ka na tumulong sa paghahanda ng pagkain sa bahay na ibebenta sa isang restawran

KAILANGAN KANG: MAGSABI NG “HINDI”. KAPAG HINDI ITO GUMANA, TUMAWAG SA IYONG AHENSYA O TUMAWAG SA MOM SA NUMERONG 1800 339 5505

WORK PERMIT

KAILANGANG

SUMAGOT KA NG Sorry Sir/Ma'am,

hindi po ako pinapayagang

magtrabaho nang part-time sa coffee shop.

HINDI

Manahi ng mga damit na ibebenta

Magtinda ngmga handicraft

• HINDI ka dapat masangkot sa anumang gawaing labag sa batas o hindi kanais-nais, halimbawa, pagnanakaw, krimen, prostitusyon, at iba pa.

• Kailangan kang manirahan kasama ng opisyal mong amo, dahil ito ang iyong magiging ligal na rehistradong tirahan habang ikaw ay nasa Singapore.

• Lahat ng FDW ay kailangang pumunta para sa medikal na check-up tuwing ika-anim na buwan, ito ay isasaayos at babayaran ng opisyal mong amo.

• Kakanselahin ang iyong Work Permit, at

• Maaaring hindi mo magagawang pumasok o magtrabaho sa Singapore.

Iba pang mga kondisyon ng work permit

Kung lalabag ka sa alinman sa mga kondisyon ng work permit,

WORK PERMIT50

51

KAILANGANG SUNDIN NG EMPLOYER MO ANG MGA SUMUSUNOD NA PATAKARAN:

1 Bigyan ka ng isang araw na pahinga linggo-linggo, o pasuwelduhin ka kung magtatrabaho ka sa araw ng iyong pahinga

• Kung ang iyong work permit ay ini-issue o ni-renew mula Enero 1 1, 2013 pasulong, karapat-dapat ka sa isang lingguhang araw ng pahinga o kabayaran kung magtatrabaho ka sa araw ng iyong pahinga. Kahit ganito, kung hingan ka ng tulong ng iyong employer sa araw ng iyong pahinga, maging bukas po sa pagtulong sa iyong employer.

• Kung sasang-ayon ka na magtrabaho sa araw ng iyong pahinga, KAILANGANG bayaran ka ng iyong employer:

• Ikaw at ang iyong amo ay dapat na isa-dokumento sa pagsulat ng napagkasunduang pagsasaayos ng araw ng pahinga - gaya hal. Kung kukunin mo ang araw ng iyong pahinga, o pipiliin mo ang kabayaran ng hindi mo pagkuha nito. Ang kasulatan ukol sa araw ng pahinga ay dapat nyong pirmahang dalawa ng amo mo.

• Kapag pumayag ka na hindi magtrabeho so mga araw ng iyong pahinga kapalit ng kompensasyon ng mga ito. Kayong dalawa ng iyong amo ay dapat isulat ang kasunduang ito sa dokumento. Dapat ninyong pirmahan ng iyong amo ang kasulatan ng kasunduang ito.

• Kahit na kuhanin mo naman ang lahat ng mga Lingguhang araw ng iyong pahinga, dapat nyo ring isulat ang kasunduang ito sa dokumento. Mas higit na magiging malinaw at tiyak ito para sa inyong dalawa ng iyong amo.

Kailangang bayaran ka ng iyong employer nang hindi bababa sa suweldo para sa isang araw para bawat araw ng pahinga na ikaw ay nagtrabaho. Ganito ang paraan

kung paano kukuwentahin ang halaga ng suweldo:

hatiin ang iyong buwanang suweldo sa 26.

Halimbawa:

Kailangang bayaran ka ng iyong employer nang hindi bababa sa $17.31 para sa bawat araw ng pahinga na ikaw

ay nagtrabaho.

Bilang alternatibo, mabibigyan ka ng iyong employer ng isang panghaliling araw sa loob ng kaparehong buwan.

Bayaran Ka Halinhinan ang Araw ng Pahinga

O

= $17.31$450 (ang buwanan mong suweldo)

26 araw ng trabaho


KalendaryoLunesggo Martes Miyerkules Huw

Araw ngPahinga


52

• Ikaw ay pinapahintulutan lamang magsagawa ng gawaing-bahay para sa opisyal mong amo. Gumagawa ka ng isang opensa na labag sa batas sa pagka-empleyo kung magtatrabaho ka sa isang tao na iba pa sa employer mo, ginawa man ang trabaho sa araw ng iyong pahinga o hindi.

• Ang iyong mga kaibigan ay hindi pwedeng pumasok sa bahay ng iyong amo ng walang pahintulot ng iyong amo.

• Kailangang sumunod ka sa mga normal na dapat gawin sa lipunan sa mga pampublikong lugar, halimbawa, huwag dudura at magkakalat, huwag magsasalita nang malakas sa mga pampublikong lugar o sa pampublikong sasakyan, iwasan ang pagsiksik sa paligid ng mga lugar na masyadong mabigat ang trapiko, at iba pa.

• Mahigpit kang hinihikayat na makibahagi sa mga nakakatulong at makabuluhang mga aktibidad tulad ng sa mga kursong pang-edukasyon at mga pagsasanay para sa kahusayan. Sumangguni sa Pahina 81 para sa isang listahan ng mga NGO na nagbibigay ng mga programang pagsasanay para sa kahusayan at nag-oorganisa ng mga gawaing pang-libangan.

Mga mahahalagang bagay na dapat tandaan sa araw ng

iyong pahinga:


53

2 Bayaran ang suweldo mo kada buwan, sa oras.

• Kailangang suwelduhan ka ng iyong employer sa loob nang 7 araw ng huling araw ng panahon ng pagpapasahod sa iyo.

Halimbawa: Kung ang panahon ng pagpapasahod sa iyo ay mula sa ika-1 o ika-31 kada buwan,

kailangang sa buwan ng Mayo, ang employer mo ay dapat na magpasuweldo sa iyo sa, o bago ang, Hunyo 7.

• Kung mas gusto mo na pasuwelduhin ka nang direkta sa account mo sa bangko, maaari mong hilingin sa iyong employer na gawin ito at kailangan niyang sumang-ayon. Tiyakin po na itatago ninyo ang sarili ninyong bank boot at ATM card.

• Ang iyong employer ay kailangang magtago ng isang rekord ng kung kailan at magkano ang ibinayad niya sa iyo. Kailangan mo ring magtago ng sarili mong rekord. Makakasangguni ka sa Pahina 86 para sa isang sampol ng record template.

• Kailangang pumirma ka sa rekord ng pagbabayad ng iyong employer pagkatapos lamang na mabayaran ka.

• Hindi mo kailangang ipatago sa employer mo ang mga suweldo mo. Kailangang ikaw mismo ang mangasiwa ng mga suweldo mo at ng mga bagay-bagay na may kinalaman sa pera, upang mabawasan ang mga hindi pagkakaintindihan.

• Kung ang amo mo ay sinabi sa iyo nang pauna na sya ay may kinakaharap na pinansyal na problema (hal. Siya ay walang perang pambayad sa iyo, patuloy na pag-antala ng bayad, atbp), kailangan mong klaripikahin ito sa iyong amo.

S$ S$

S$7410

852=

963C

x-+

papasahod sa iyo

sa ng iyosahod s

ong employer ssa iyo

h d i

777d ssa4ss4ss4ssyo

donoo1oooo000

888a iiy5iyiy5iyiy5iyiyng

ig e2gg2gg2g g

===

999oo6.6oo.6.emm3mm3mm3mmCCC

xxxploplolllllll

+++

hoeod m

000000000000000 CCCCCCCCCCCCCCC +++++++++


54

3 Bigyan ka ng katanggap-tanggap na akomodasyon

• Kailangang tiyakin ng iyong employer na hindi ka lantad sa mga elemento ng kapaligiran na tulad ng ulan, araw, at iba pa, bigyan ka ng malambot na higaan, unan at kumot, sapat na bentilasyon at tiyakin na ang iyong kaligtasan, pagkapribado at katawan ay hindi makukumpormiso.

• Saan man posible, kailangang bigyan ka ng iyong empoyer ng sarili mong kuwarto. Kung sakaling hindi ito posible, kailangang tiyakin ng iyong employer na nabigyan ka ng sapat na lugar at pagkapribado para sa pagtulog.

• Hindi ka dapat matulog sa iisang kwarto nang mag-isa na may kasamang isang lalaking nasa hustong gulang na at miyembro ng sambahayan.

4 Bigyan ka ng sapat na pagkain

• Kasama rito ang 3 pagkain sa isang araw - Almusal, Tanghalian at Hapunan.

• Ang mga nakagawian ng mga Singaporean sa pagkain ay maaaring iba sa nakasanayan mo. Maaaring kailanganin na makibagay ka. Halimbawa, maaaring hindi palaging kumakain ng kanin ang pamilya ng employer mo; maaaring kumain din sila ng lugaw, pansit o tinapay.

• Kung gutom ka pa rin pagkatapos kang mabigyan ng iyong employer ng pagkain, magalang na hilingin sa iyong employer na payagan kang magkaroon ng dagdag na pagkain.

Ma’am, nagugutom pa po ako. Bigyan po ninyo ako

ng dagdag na pagkain upang magkaroon ako ng

lakas na gawin ang trabaho ko Salamat po.

55


5 Bigyan ka ng sapat na pahinga

• Kailangang may sapat kang tulog sa gabi at sapat na pahinga sa maghapon.

• Gayunpaman, kung kailangan mong magbantay ng isang bagong silang na sanggol o ng isang tao na may sakit, maaaring kailanganin na gumising ka sa gabi upang alagaan ang sanggol o ang tao na may sakit. Sa ganitong pangyayari, kailangang pagkasunduan ninyo ng employer mo ang tungkol sa pagtulog/ pahinga mo.

6 Masakop ang mga gastos medikal mo

• Ang iyong employer ay dapat na magbayad ng mga gastos medikal mo kapag nagkasakit ka. Kabilang dito ang pagpapatingin sa doktor at bayad sa ospital.

• Kailangang bayaran ng employer mo ang dapat lamang bayarang medikal na pagpapatsek-up na dapat mong gawin kada 6 na buwan.

HOspital

Kagipitan

Tumawag sa 999

56


7 Hindi dapat itago ang iyong Work Permit at pasaporte

• Kailangang nasa iyo ang orihinal mong Work Permit sa lahat ng oras.

• Maaaring itago ng employer mo ang pasaporte mo kung sasang- ayon ka sa kasunduang ito. Ang dokumento ay kailangang ibalik sa iyo kapag ito'y hiningi mo.

8 Hindi ka dapat pagbantaan, maltratuhin o abusuhin

• Hindi ka dapat maltratuhin, saktan, kalakalin o tsansinganng employer mo.

Ito ang Pasaporte mo.

Salamat po Ma'am.

57


KUNG HINDI SUSUNOD ANG IYONG EMPLOYER SA ALINMAN SA MGA NASA ITAAS NA KONDISYON NG WORK PERMIT, KAILANGANG TUMAWAG KA SA:

• Iyong employment agency

• Ministry of Manpower (1800 339 5505)

KUNG MAMALTRATUHIN KA NG IYONG EMPLOYER SA PAMAMAGITAN NG PANG-AABUSO O PAGBABANTA, KAILANGANG TUMAWAG KA SA:

• Pulisya (999)

Kung hindi ka makatawag sa telepono mula sa bahay ng employer mo, may iba pang mga paraan para makahinging tulong:

• Punan at ipadala sa koreo ang form para sa mga puna (na ibinibigay sa panahon ng Settling-In Programme). Hindi mo kailangan ang selyo para maipadala ito sa amin sa pamamagitan ng koreo – ihulog lamang sa kahon para sa sulat;

• Humingi ng tulong sa mga kapitbahay mo, o mga kapuwa FDW, o sino mang miyembro ng publiko; o

• Sumulat ng isang simpleng dokumento kasama ang pangalan mo, numero ng Work Permit at tirahan, at ipasa ito sa iyong kapitbahay o sa sino mang miyembro ng publiko upang matulungan ka nila.

Tulong!

Tandaan

KALIGTASAN SA TAHANAN58

PAGTATRABAHO SA ISANG MATAAS NA APARTMENTKaramihan sa mga pamilyang Singaporean ay nakatira sa mga matataas na bahay tuald ng mga flat ng Housing Development Board (Hdb), mga apartment o mga condominium.

Kung ang iyong employer ay nakatira sa isang mataas na gusali, ang mahulog dahil sa taas ng kinaroroonan mo habang nagtatrabaho ay isang napakatotoong panganib. Lalong-lalo na kung naglilinis ka ng mga bintana o nagsasampay ng labada.

Dahil dito, mahalaga na sundin ang mga sumusunod na panuntunan ukol sa kaligtasan:

Kapag nagsasampay ng labadaMGA DAPAT GAWIN

• Isampay ang mga mas mabibigat na damit nang mas malapit sa braket, at ang mga mas magagaang damit ay sa pinakadulo ng pole.

• Panatilihing nakalapat nang matatag ang iyong paa sa lupa. Kailangang nasa likod ng bintana ang katawan mo.

• Maging mas maingat kapag isinisilong na ang mga sinampay kung mahangin at/o umuulan.


• Huwag susubukang kuhanin ang mga bagay-bagay na nahulog sa pasimano ng bintana o sa plataporma.

• Tiyakin na tuyo ang sahig kapag nagsasampay ka ng labada.

• Huwag maglaba nang sobra pa sa kaya mong isampay. Kung kailangan, maglaba sa 2 cycle.

• Huwag ituloy ang pagsasampay ng labada kung masyado itong mabigat at/o kung nahihirapan kang dalahin ang mga pole ng damit palabas ng bintana. Maiisampay mo ang labada sa loob ng bahay o humingi ng tulong sa iyong employer.

• Kung masyadong malakas ang ulan at mahangin, mag-ingat po kapag ipinapasok na ang pole ng mga damit. Magiging mas mabigat ang pole kung basa ang mga damit. Kung hindi mo kayang buhatin ang pole, humingi po ng tulong sa employer mo.

Iba pang mga tip

MGA HINDI DAPAT GAWIN

• Huwag yumuko nang masyadong palayo sa bintana para maisuot ang pole sa braket.

• Huwag titiyad at HUWAG KAHIT KAILAN tatayo sa mga silya, bangko o anumang iba pang naka-angat na tayuan kapag nagsasampay o nagdadala ng labada.

• Huwag sampayan nang masyadong maraming damit ang mga pole.


Kapag naglilinis ng mga bintana

MGA HINDIDAPAT GAWIN

• Huwag lilinisin ang labas ng bintana kung ang bahay ng employer mo ay nasa mataas na lugar at walang mga rehas ang bintana.

• Huwag tatayo sa mga silya, bangko, mga naka-angat na plataporma o sa gilid ng bintana kapag naglilinis ng bintana.

• Huwag umakyat sa isang plataporma o dumukwang sa bintana para linisin ang labas ng bintana. Gumamit ng mga kagamitang panlinis na may mga napapahabang hawakan. Ang mga napapahabang hawakan ay makakatulong sa iyo na linisin ang mga bahaging mahirap abutin.

Huwag ilalagay sa panganib ang iyong bahay para lamang padaliin ang trabaho.

Sumangguni sa pampleta ukol sa kaligtasan para sa mga karagdagang panuntunan ukol sa kaligtasan.Tandaan

MGA DAPAT GAWIN

• Kapag naglilinis ng labas ng bintana ng mga matataas na bahay, kailangang tiyakin mo na:

- Kailangang may mga rehas ang mga bintana at kailangang naka-kandado ang mga ito sa lahat ng panahon habang naglilinis; AT

- Ang iyong employer o ang isang tao na nasa hustong gulang na ay kasama mo upang pangasiwaan ka

• Kapag naglilinis ng loob ng mga bintana ng mga tahanan, kailangang tiyakin mo na ang mga bukasan ng bintana ay nakakandado sa lahat ng oras.


KASUNDUAN NG FDW AT NG EMPLOYER UKOL SA KALIGTASAN

• Pagkatapos mong nakapunta sa Settling-In Programme (SIP) at bago ka i-deploy sa bahay ng employer mo, ang iyong EA ay inaatasang magsagawa ng isang kasunduan ukol sa kalusugan kasama ka. Ang kasunduan, na kailangang nasa wika na naiintindihan mo, ay mag-iisa-isa ng mga iniaatas ng MOM sa mga FDW kaugnay ng paglilinis ng labas ng bintana. Kailangang maintindihan mo ang mga iniaatas ng MOM at ang mga iniaatas ng employer sa paglilinis ng mga labas ng bintana.

• Sa kasunduan sa kaligtasan,

Ipapaliwanag sa iyo ng iyong EA kung pinapayagan ka bang maglinis ng mga labas ng bintana.

Kung pinapayagan ka na gawin ito, ipapaliwanag ng iyong EA ang mga iniaatas ng iyong employer sa iyo sa paglilinis ng mga labas ng bintana. Kailangang maintindihan mo ang mga iniaatas ng iyong employer sa paglilinis ng mga labas ng bintana upang magawa mo ang trabaho mo nang ligtas.

Pagkatapos mong maiintindihan ang nilalaman, kailangang pumirma ka sa kasunduan.

• Kailangang itago mo ang isang kopya ng kasunduan sa kaligtasan na pinirmahan mo. Sumangguni sa Pahina 82 para sa isang sampol ng kopya ng kasunduan sa kaligtasan.

Sang-ayon Ako


MGA PANGKALAHATANG PAG-IINGAT SA PALIGID NG BAHAY KAUGNAY NG KALIGTASAN

Kaligtasan kaugnay ng kuryente• Sabihin sa iyong employer na ipakita sa iyo kung paano gagamitin nang

wasto at ligtas ang mga kasangkapang de-kuryente.

• Tiyakin na ang mga kasangkapan, mga saksakan at mga kable ng kuryente ay nasa maayos na kondisyon bago gamitin.

• Patayin ang lahat ng mga kasangkapang de-kuryente at alisin sa saksakan sa dingding pagkatapos gamitin.

• Huwag hahawakan ang mga kasangkapang de-kuryente, mga switch, saksakan at mga pinagmumulan ng kuryente nang basang kamay.

• Huwag subukang kumpunihin ang mga kasangkapang de-kuryente.

• Huwag magsaksak ng maraming kasangkapan sa iisang saksakan.

Kung mayroon pang ibang mga kasangkapang de-kuryente sa bahay ng employer mo, tulad ng microwave oven o oven toaster, magpaturo po sa iyong employer kung paano gamitin ang mga kasangkapang ito. Maaaring mapanganib kung hindi mo gagamitin nang wasto ang mga kasangkapang ito.

Tumawag sa 995

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KALIGTASAN SA TAHANAN

Kaligtasan kung may sunog• Panatilihing malayo sa mga bukas na kalan, kandila at apoy ang mga

basurang papel at mga bagay-bagay na mabilis magliyab.

• Pataying mabuti ang mga posporo at mga upos ng sigarilyo.

• Ilagay ang gas, pintura at iba pang mga bagay na mabilis magliyab sa mga ligtas na lalagyan at malayo sa apoy at iba pang pinagmumulan ng init.

• Huwag iiwan ang mga kalan at maiinit na kasangkapan nang walang nakabantay.

• Huwag iiwan ang mga plastik bag, damit, tuwalya, papel o iba pang mga bagay na mabilis magliyab nang malapit sa mga lutuan o apoy.

TandaanKUNG SAKALING may SUNOG:

1. Tumawag sa 995

2. Kailangang mailabas ang lahat ng nasa loob ng bahay.

3. Isara ang pinto upang maiwasang kumalat ang apoy.

4. Sugpuin lamang ang apoy kung walang panganib sa sarili mo o sa iba.

5. Gumamit ng isang fire extinguisher para patayin ang apoy.

6. Kapag nasugpo na ang apoy, buksan ang lahat na mga pintuan at bintana para padaluyin ang hangin.

7. Kung wala sa bahay ang employer mo, tawagan siya at sabihin mo sa kanya kung ano ang nangyari.

Tumawag sa 995

Kaligtasan kung may sunog• Panatilihing malayo sa mga bukas na kalan, kandila at apoy ang mga

basurang papel at mga bagay-bagay na mabilis magliyab.

• Pataying mabuti ang mga posporo at mga upos ng sigarilyo.

• Ilagay ang gas, pintura at iba pang mga bagay na mabilis magliyab sa mga ligtas na lalagyan at malayo sa apoy at iba pang pinagmumulan ng init.

• Huwag iiwan ang mga kalan at maiinit na kasangkapan nang walang nakabantay.

• Huwag iiwan ang mga plastik bag, damit, tuwalya, papel o iba pang mga bagay na mabilis magliyab nang malapit sa mga lutuan o apoy.

TandaanKUNG SAKALING may SUNOG:

1. Tumawag sa 995

2. Kailangang mailabas ang lahat ng nasa loob ng bahay.

3. Isara ang pinto upang maiwasang kumalat ang apoy.

4. Sugpuin lamang ang apoy kung walang panganib sa sarili mo o sa iba.

5. Gumamit ng isang fire extinguisher para patayin ang apoy.

6. Kapag nasugpo na ang apoy, buksan ang lahat na mga pintuan at bintana para padaluyin ang hangin.

7. Kung wala sa bahay ang employer mo, tawagan siya at sabihin mo sa kanya kung ano ang nangyari.

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Paggamit ng mga common na lugar sa mga estate ng hdbAng mga itinapong bagay-bagay sa mga common area at sa mga pasilyo ay nakakadagdag sa mga pinagmumulan ng sunog kada taon. Ang mga harang sa mga common na pasilyo at mga pangsugpo ng apoy (mga dry riser at mga hose reel) ay maaaring makapigil sa mga pagsusumikap na masugpo ang apoy at sa paglilikas kung may emergency dahil sa sunog, at inilalagay sa panganib ang maraming buhay. Kailangang tandaan mo ang mga sumusunod na panuntunan:

• Ang isang maliit na lalagyan ng sapatos, para sa layunin ng pagtatago ng mga sapatos, ay pinapayagang ilagay sa mga common na pasilyo, basta hindi nakaharang ang mga ito sa daanan kapag lumilikas.

• Huwag ilalagay ang mga bagay-bagay na tulad ng mga sampayan ng damit maliban na lamang kung ang mga iyon ay madaling tiklupin o alisin kung may emergency para hindi sila makaharang sa mga daanan kapag lumilikas.

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Medisina• Ilagay ang mga medisina sa lugar

na hindi naaabot ng mga bata upang maiwasan ang anumang tsansa ng pagkalason.

• Basahing mabuti at sundin ang tagubilin sa mga label, lalong-lalo na kung kailangan mong painumin ng gamot ang sinumang bata

o matanda sa bahay ng employer mo.

Mga matutulis na bagay• Huwag iiwan ang kutsilyo o

anumang matulis na gamit sa mesa o kahit saan na maaabot ng mga bata.

• Ang mga kutsilyo, gunting, pantuhog at abrelata ay kailangang itago sa mga ligtas na lugar kapag hindi ginagamit.


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Iba pang mga bagay na kailangang itago sa mga lugar na hindi naaabot ng mga bata• Mga lata ng aerosol

• Mga posporo

• Mga likidong panlinis

• Mga bagay na madaling mabasag tulad ng mga palayok ng tsa-a, tasa at plato

Pag-iwas sa pagkatapilok at pagkadulas• Ang mga basang sahig ay madulas at mapanganib. Tuyuin ito agad.

• Huwag iiwan ang mga nakakalat na kable kung saan-saan sapagkat madaling makatapilok ang mga ito.


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Pag-iwas sa krimen

MGA DAPAT GAWIN

• Maging mapagbantay sa mga kakaiba at kakatwang pangyayari sa iyong kapitbahayan at panatilihing nasasabihan ang employer mo.

• Ikandado ang lahat ng pintuan, bintana at rehas bago matulog at bago umalis ng bahay.

• Panatilihing naka-aldaba o nakatarangka ang mga pintuan at nakakandado ang mga rehas ng gate kapag nakikipag-usap sa mga bisita.

• Hingin ang ID ng sinumang bisita na nagsasabing siya ay isang taga-maintenance/taga-kumpuni o opisyal ng pamahalaan. Magtanong sa iyong employer kung hindi mo tiyak ang iyong gagawin.

MGA HINDI DAPAT GAWIN

• Huwag bubuksan ang pintuan sa mga estranghero nang walang pag-apruba ang employer mo o kung ang iyong employer ay wala sa bahay.

• Huwag iiwanang hindi nakakakandado ang pintuan, kahit sandali lamang.

• Huwag ilalagay ang mga susi ng bahay sa isang lugar na naaabot ng ibang tao mula sa labas ng bahay (halimbawa, plorera, punasan ng paa, at iba pa).

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Pag-iwas sa dengueAng dengue ay isang sakit na dulot ng lamok na Aedes, na maaaring magbanta ng kamatayan. Itapon ang anumang matagal nang naipong tubig upang maprotektahan ang iyong sarili at ang pamilya ng employer mo sa dengue. Kailangang tandaan mo ang mga sumusunod:

• Palitan palagi ang tubig sa mga plorera

• Alisin palagi ang tubig sa mga patungan ng plorera sa makalawang araw o sal-itang araw

• Itaob ang lahat ng balde at lalagyan ng tubig sa makalawang araw o sal-itang araw

• Takipan ang mga hawakan ng pole ng kawayan kapag hindi ginagamit

• Alertuhin ang iyong employer na linisin ang mga bara at lagyan ng BTI na pamatay-insekto ang mga alulud ng bubong buwan-buwan

PAG-AALAGA SA MGA MIYEMBRONG PAMILYA

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Pag-aalaga sa mga matatanda• Kung basa ang sahig, tuyuin ito agad upang maiwasan ang pagkatapilok

at pagkadulas.

• Gumamit ng mga hindi nakakadulas na basahan sa banyo upang maiwasan ang pagkadulas.

• Tulungan ang mga matatandang tao kapag umaakyat sila at bumababa ng hagdan.

• Huwag iwanan ang mga bagay na tulad ng mga kable ng kuryente, mga laruan ng mga bata o mga diyaryo na nakakalat sa sahig.

• Palaging hiwain ang mga pagkain nila sa maliliit na piraso upang maiwasan ang mabulunan.

70


Pag-aalaga sa mga bata

Sa Tahanan

• Ilagay ang mga kasangkapan nang malayo sa mga bintana at ikandado ang mga rehas sa lahat ng panahon upang maiwasan na ang mga bata ay lumapit sa mga bintana at mahulog.

• Panatilihing nakatago ang mga plastik bag sapagkat maaaring maging sanhi ang mga ito ng kahirapan sa paghinga.

• Itago paloob ang mga hawakan ng mga kaldero at kawali upang maiwasan na hilahin ang mga ito ng mga bata at mapaso.

71


Mga Pang-araw-araw na Gawain

• Palaging tingnan muna ang temperatura ng gatas at pagkain bago pakainin ang mga bata.

• Palaging tingnan muna ang temperatura ng tubig bago paliguan ang mga sanggol at mga bata.

• Hiwain ang pagkain sa maliliit na piraso bago ito ipakain sa mga bata upang maiwasan ang mabulunan.

• Tandaan ang iskedyul ng pagpapainom ng gamot at ang dosis ng mga gamot at isulat ang mga ito. Maaaring gustuhin mo na gumamit ng mga espesyal na lalagyan ng gamot para mas madali mong maalala ang mga dosis.

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Sa mgaPampublikong Lugar

• Palaging hawakan nang mahigpit ang mga kamay ng bata kapag tumatawid ng kalsada o kapag nakatayo kayo sa gilid ng kalsada.

• Hintayin na huminto ang mga sasakyan sa pinagsangan ng trapiko o sa tawiran ng tao bago tumawid. Huwag tatawid kung ang “Berdeng Tao” ay nagsimulang umilaw-ilaw sapagkat maaaring hindi ka umabot sa pagtawid ng kalsada, lalung lalo na kapag ikaw ay may kasamang bata.

• Huwag iiwan ang mga bata nang walang bantay sa lahat ng oras.

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KAAYUSANG PERSONAL

Pagpapanatili ng iyong kalusugan• Magkaroon ng balansiyadong pagkain.

• Matulog nang sapat.

• Magpahinga nang sandali kung pagod.

• Magtrabahong mabuti at magkaroonng isang positibong pananaw.

• Gawin ang mga bagay na nagpapasaya sa iyo, tulad ng pagsulat sa iyong pamilya o pakikinig ng musika, kapag tapos ka na sa mga trabaho mo.

• Huwag maninigarilyo o magdodroga.

• Kung masama ang pakiramdam mo, sabihin mo ito kaagad sa employer mo.

Pagpapanatili ng mabuting personalna kalinisan• Maligo nang hindi bababa sa isang beses sa isang

araw at paliguan ang buhok mo araw-araw.

• Magpalit ng iyong damit araw-araw.

• Huwag ibahagi sa iba ang mga suklay at sepilyo.

• Magsepilyo ng ngipin gamit ang toothpaste nanghindi bababa sa dalawang beses sa isang araw(sa umaga at bago ka matulog).

• Hugasan ang mga kamay mo gamit ang sabon at tubig pagkagamitng banyo.

• Hugasan ang mga kamay mo bago maghanda ng pagkain o bago kumain.

• Panatilihing maiksi at malinis ang mga kuko mo.

• Mas kumportable ang maiksing buhok at mas malinis sa ganitong klima. Kung mahaba ang buhok mo, ipusod.

SABON

74

KAAYUSANG PERSONAL

Bantayan ang mga senyales ng stress

Ang pagtatrabaho sa ibang kapiligiran at ang mapalayo sa sariling tahanan ay nakaka-stress. Naririto ang ilang mga sintomas na dapat mong bantayan:

• Mga mental na senyales (Nahihirapang magtuon ng pansin,

makalilimutin, kawalan ng kumpiyansa at iba pa)

• Mga pisikal na senyales (Pananakit ng ulo, pananakit

ng tiyan, mabilis na pagtibok ng puso, kawalan ng gana sa pagkain at iba pa)

Ano ang magagawa mo para harapin ang stress

• Kausapin ang iyong employer o kaibigan kung mayroon kang problema, naho-homesick o malungkot.

• Simulang gumawa ng isang diary. Dito ay matutukoy mo ang sanhi ng iyong stress at matutulungan ka na maihayag nang mas mabuti ang nararamdaman mo.

• Sumulat o tumawag sa bahay mo. Humingi ka ng permiso sa employer mo bago ka tumawag sa telepono na nasa bahay.

• Gamitin mo ang araw ng iyong pahinga para sa isang regular na pagpapahinga ng isip at damdamin mula sa mga gawaing bahay.

• Gumawa ng mga bagay-bagay na nakakapagpasaya sa iyo sa oras ng pahinga, tulad ng pakikinig ng musika, pagbabasa ng libro o pagrerelaks.

• Kumain nang sapat at matulog nang sapat.

• Mga senyales na kaugnay ng asal

(Depensibo, pabigla-bigla, nerbyusin (halimbawa kinakagat ang mga kuko), madaling malito, umiiwas sa mga gawaing panlipunan at iba pa)

• Mga emosyonal na senyales

(Pagkabagabag, pagkamayayamutin, kalungkutan, takot, sumpungin at iba pa)

75

PAGPAPAUWI SA IYONG BANSA

Kapag nais mong wakasan ang iyong pagtatrabaho bago matapos ang 2-taon mong kontrata, kailangan mong kausapin ang iyong amo upang bigyan sya ng paunang abiso. Maaari mong tingnan ang kontrata ng iyong pagtatrabaho ukol sa nakasaad na palugit na panahon ng abiso na kailangan mong ibigay. Maaari kang magbayad sa amo mo, ng halagang katumbas ng iyong sweldo sa panahon ng pagbibigay-abiso, ito’y kung wakasan mo ang iyong pagtatrabaho ng walang ano mang paunang abiso.

Gaya halimbawa:Kung ang iyong kontrata ay nagsasabi na ang palugit na panahon ng pagbibigay-abiso ay 7 araw at gusto mong wakasan ang iyong pagtatrabaho ng ika-8 ng Enero, kailangan mong sabihin sa amo mo ang iyong intensyon sa ika-1 ng Enero. Kung wakasan mo ang iyong pagtatrabaho sa ika-4 ng Enero (hal. pag-alis sa trabaho), maaari kang magbayad sa iyong amo ng 4 na araw na sweldo mo sapagkat nagbigay ka lamang sa kanya ng 3 araw na abiso.

Kung ikaw ay uuwi na sa iyong bansa, ang iyong amo ay kailangang:

• Ipadala ka sa internasyonal na paliparan sa iyong bansa na maaaring daanan papunta sa iyong bayan o lugar na iyong pinanggalingan sa loob ng iyong bansa.

• Gagastos ng buong halaga ng pagpapauwi sa iyo sa iyong bansa kabilang dito ang tiket ng eroplano pauwi. Ang amo mo ay hindi dapat ikaltas sa sahod mo ang ginastos nya sa nabiling tiket ng eroplano.

Tandaan

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1.

Ipaalam ito sa iyong

Employment Agency, ong y, o 2.

Tumawag sa MOM FDW

Helpline (1800 3395505)

at iulat ang kasosa MOM.

PAGPAPAUWI SA IYONG BANSA

Pagbabayad ng hindi pa nababayarang suweldo

Kailangang tiyakin mo na lahat ng mga hindi pa nababayarang suweldo ay binayaran na ng iyong employer bago ka umalis ng Singapore.

Kung may utang sa iyo na anumang pera ang employer mo bago ka pauwiin, kailangang singilin mo muna siya.

Kung hindi ka pa rin babayaran ng suweldo mo, at nasa airport ka pa o nasa ibang checkpoint at handa nang umuwi, kailangang gawin mo ang alinman sa:

Pagbabalik ng bayad mo sa agency

Kung magwakas ang iyong pagtatrabaho sa loob ng anim na buwan simula ng umpisa ng trabaho mo, ang kumpanya ng iyong ahensya (EA) ay kinakailangang ibalik sa iyo ang 50% ng ibinayad mo sa EA sa Singapore

Halimbawa:Kung nagbayad ka ng $800 bilang bayad sa agency sa iyong EA sa Singapore, at tinapos ng iyong employer ang pagka-empleyo mo pagkatapos ng 2 buwan, kailangang maibalik sa iyo ang halagang $400 mula sa iyong EA sa loob ng 7 araw.

Gayunpaman, ang pagbabalik na ito ng ibinayad ay hindi angkop kung pipiliin mo na tapusin ang iyong pagka-empleyo.

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OPENSA

Ilegal na Pagpapatrabaho (pagtatrabaho sa ibang tao bukodsa among nakasaad sa iyong Work Permit)

Pagtatrabaho ng ekstra sa labas/Trabahong Labag sa Batas(pagtatrabaho ng ibang trabaho bukod sa nakasaad sa iyong Work Permit)

Soliciting(Prostitusyon)

Pagnanakaw(pagnanakaw o shoplifting)

Pagkakalat

Jaywalking

Pag-uulat ng maling ulatsa pulis

PARUSA

Multa na hanggang $10,000 o pagkakulong nang hanggang 12 buwan, o pareho

Multa na hanggang $20,000 o pagkakulong nang hanggang 24 na buwan, o pareho

Multa na hanggang $1,000.

Para sa mga kasunod na opensa, multa na hanggang $2,000 o pagkakulong nang hanggang 6 na buwan, o pareho.

Multa o pagkakulong nang hindi bababa sa 3 taon at hanggang 7 taon, o pareho.

Multa na hanggang $1,000.

Multa na hanggang $1,000 o pagkakulong nang hanggang 3 buwan.

Multa na hanggang $1,000 o pagkakulong nang hanggang 6 na buwan.

Kailangang sumunod ka sa mga batas ng Singapore sapagkat ang mga iyon ay para sa mga Singaporean at sa mga banyaga. Kung lalabag ka sa batas, kakasuhan ka at maaaring hindi ka na makapagtrabaho ulit sa Singapore.

Narito ang mga parusa sa paglabag sa ilang mga batas ng Singapore.

MGA OPENSA AT PARUSA

Kssks

Nb

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Pagpupuslit ng Droga

Panloloob ng bahay

Pagpatay

Pagnanakaw

Pananakit

Kamatayan, o pagkakulong sa pagitan ng 20 at 30 taon at 15 palo.

Multa o pagkakulong nang hanggang 10 taon, o pareho. Multa o pagkakulong nang hanggang 14 na taon, o pareho, kung ang panloloob ay ginawa sa gabi.

Sentensiyang kamatayan.

Pagkakulong nang hindi bababa sa 2 taon at hanggang 10 taon, at nang hindi bababa sa 6 na hagupit.

Kung ang pagnanakaw ay ginawa sa gabi, pagkakulong nang hindi bababa sa 3 taon at hanggang 14 na taon, at papaluin nang hindi bababa sa 12 hagupit.

Multa na hanggang $5,000 o pagkakulong nang hanggang 2 taon, o pareho

Pagkakulong nang hanggang 10 taon at multa o palo, kung matindi ang ginawang pananakit.

MGA OPENSA AT PARUSA

Kung May Emergency

Pulisya

Serbisyong para sa Sunog / Ambulansiya



Mga bagay-bagay na may kinalaman sapagka-empleyo,suweldo at kapakanan ng mgabanyagang domestic helper

NGO

Centre for Domestic Employees (CDE)www.facebook.com/cde.singaporewww.cde.org.sg• Providing counselling and advisory services on employment matters

for foreign domestic workers

Foreign Domestic Worker Association forSocial Support and Training (FAST) • Mga bagay-bagay na may kinalaman sa

pagka-empleyo, o humingi ng payo tungkolsa mga personal na problema, at iba pa.

999

995

995

1800 339 5505

1800 225 5233(24-hour helpline)

1800 339 4357(24-hour helpline)

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MGA MAHAHALAGANG NUMERONG TELEPONO

Narito ang ilang numero ng telepono na matatawagan mo kung kailangan mo ng tulong.Nk

1. Maririnig mo ang mensaheng ito pagkatawag mo: “Salamat sa pagtawag mo sa Foreign Domestic Worker Helpline. Ang operating hours namin ay mula 0830 to 1730, Lunes hanggang Biyernes.”

2. Pagkatapos ay maririnig mo ang mensaheng ito: “Kung kailangan mo na tawagan ka ng isang opisyal, ibigay po ang iyong contact number at pangalan pagkatapos ng beep.”

3. Pagkatapos na mag-iwan ng isang voice message, may ipapagawa sa iyo ang isang mensahe.

Para pakinggan ang iyong mensahe, pindutin ang 1. | Para mag-rekord ulit, pindutin ang 2. | Para mag-exit, pindutin ang 3.

PAANO MAG-IIWAN NG ISANG VOICEMAIL SA HLEPLINE PARA SA MGA BANYAGANG DOMESTIC WORKER (1800 339 5505)

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MGA MAHAHALAGANG NUMERONG TELEPONO

Mga Embahada at High Commission


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Iba Pang Mga Mapapakinabangang Numero ng Telepono

81

MGA TAGAPAGKALOOB NG KURSO

FAST – Foreign Domestic Worker Association for Social Support and Trainingwww.fast.org.sgPagbibigay ng pangangalaga, pagluluto, wikang English, kaligtasan sa trabaho

ACMI – Archdiocesan Commission for the Pastoral Care of Migrants & Itinerant Peoplewww.acmi.org.sgPagbibigay ng pangangalaga, kahusayan sa kompyuter, paggugupit

aidha – ang micro-business school ng mundowww.aidha.orgMga kasanayang pinansiyal at kasanayan sa pangangasiwa, halimbawa ay pagbabadyet at pag-iipon, basic at advanced na kasanayan sa kompyuter, mga kasanayan na maging isang negosyante at kasanayan sa pangangasiwa

Novena Filipino Community, Developing All Women in the New Era (DAWN) Ministrydawnsingapore.wordpress.comPagbibigay ng pangangalaga, pagluluto at baking, kahusayan sa kompyuter

GoForth Training Serviceswww.goforthsg.comKatulong na nars, kaaalaman sa kompyuter

Sunlove Homewww.sunlovehome.org.sgBasic Healthcare (Home Care) lalo na sa mga larangang may kaugnayan sa pamamahala ng mga matatanda na may mga kapansanan o mga matatanda na sobrang makalilimutin

Mujahidah Learning Centremujahidah.mujahidinmosque.sgPananahi, pagluluto, baking, kahusayan sa kompyuter, pang-relihiyon

Filipino Overseas Workers (FOWs) @ Bayanihanwww.bayanihancentre.orgKatulong na nars, mga kasanayan sa kompyuter

Filipino Ongoing Development Programme (FILODEP)49A Holland Road o tumawag sa 6280 0451Pagluluto, baking, pananahi ng damit, kahusayan sa kompyuter, gitara

Sekolah Indonesiasekolahindonesia.org.sgEnglish, kasanayan sa kompyuter, pananahi, paggugupit, Sekundarya, High School at mga Bukas na Kurso sa Unibersidad, na itinatag at kinilala ng Indonesian National Exam Council

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82

KASUNDUAN SA KALIGTASAN


Instruc ons:

SAFETY AGREEMENT BETWEEN FOREIGN DOMESTIC WORKER AND EMPLOYER

Part A – Employer

Employer Name

NRIC No. / FIN

Contact No.

Residen al Address

Residen al Dwelling Type HDB Apartment Private Apartment/Condominium Landed Property

Do I require my FDW to clean window exterior?

Yes No

(i) Loca n of window exterior

On ground or

Facing common corridor

Others If “Others” is selected, proceed to (ii)

(ii) Grilles installed on windows required to be cleaned by FDW

Yes

No If “Yes” is selected, proceed to (iii)

(iii) Adult supervision when cleaning window exterior

Yes

No

EA Name

EA to explain, and to ll in Part B & D

FDW to ll in Part C

Employer to ll in Part A

This agreement is made between (a) The Employer and (b) The Foreign Domes c Worker (FDW) and facilitated by (c) The Employment Agency (EA) to accord with the Ministry of Manpower’s regu ons on condi ons for window cleaning. [Refer to Annex A on excerpt from the Employment of Foreign Manpower (Work Passes) Regu ons (“the Cond on”)] Employers of FDWs shall not permit their FDWs to clean the window exterior except where two cond ons are met:

a. Window grilles have been installed and are locked at all mes during the cleaning process; and b. The employer or an adult representa ve of the employer is physically present to supervise the FDW.

The rules will apply to all homes, except for windows that are at the ground level or along common corridors.

KASUNDUAN SA KALIGTASAN83


Con u n of Part A – Employer

I have received the advisory and trainer’s assessment checklist from the Se ling-In-Programme (for employers of st-e FDWs)

[The Employer is required to choose only one of the following op ons]

I understand the Cond ons and I will not require my FDW to clean the window exterior of my home.

I understand the Cond ons and I require my FDW to clean only the window exterior on the ground or of my home.

I understand the Cond ons and I require my FDW to clean only the window exterior along the common corridor of my home.

I require my FDW to clean the window exterior of my home, and I shall ensure that the grilles are locked when cleaning the window exterior and cleaned only when supervised by myself or my adult representa ve.

Signature / Date

Employer is to ensure that Part A is duly completed before the agreement is signed and dated. Do not pre-sign the agreement or sign on incomplete form.

Part B – Employment Agency

Name

Registra on No.

I have explained the Cond ons to the Employer and advised the Employer that he * can / cannot require the FDW to clean the window exterior of his home based on the informa n presented in Part A [* to delete accordingly]

Signature / Date

Part C – Foreign Domes c Worker

Name

WP No.

I shall abide by my Employer’s instru ons to clean the window exterior safely in compliance with the Cond on

[The FDW is required to choose only one of the following op ons.] As indicated by the Employer above:-





KASUNDUAN SA KALIGTASAN84


[Ang FDW o Dayuhang kasambahay ay kailangan lamang pumili ng isa sa mga mga sumusunod na pagpipilian.] Gaya ng isinaad ng amo sa itaas:-

Nauunawaan ko na hindi ako kinakailangang maglinis ng labas na parte ng bintana sa bahay ng amo ko.

Nauunawaan ko na kinakailangan lamang akong maglinis sa labas na parte ng bintana sa unang palapag ng bahay ng amo ko.

Nauunawaan ko na kinakailangan lamang akong maglinis ng labas na parte ng bintana na nasa may pasilyo ng bahay ng

Nauunawaan ko na kinakailangan akong maglinis ng labas na parte ng bintana sa bahay ng amo ko, at sisiguraduhin ko na lilinisan ko lamang ang labas na bahagi ng bintana kapag ang rehas ng bintana ay nakakandado at kapag pinangangasiwaan lamang ako ng aking amo o ng kanyang representateng tao na may tamang edad.

Signature / Date Lagda / Petsa

Part D – Employment Agency

I have explained the Cond ons to the FDW and advised the FDW that she * can / cannot clean the window exterior of the residen al address based on the employer’s declara on in Part A [* to delete accordingly]

Signature / Date

Annex A

Condi n 4A of the Employment of Foreign Manpower Regul ns

The employer shall provide safe working cond ons and take such measure as are necessary to ensure the safety and health of the foreign employee at work. This includes

a) Not permi ng the foreign employee to clean the outward facing side of any window not located on the ground level or not facing a common corridor if the window is not ed with a grille securing against any adult extending any part of this body beyond the window ledge except his arms; and

b) In the case of a window referred to in paragraph (a) ed with a grille of the descrip on speci ed in that paragraph, not permi ng the foreign employee to clean the outward facing side of the window unless at all mes during the cleaning process –

i. The grille is locked or secured in a manner that prevents the grille from being opened; ii. The foreign employee remains inside the room

iii. No part of the foreign employee’s body extends beyond the window ledge except the arms; and The foreign employee is supervised by the employer, or an adult representa ve of the employer, who is reasonably capable of condu ng such supervision and is aware of the requirements in sub-paragraphs (i), (ii) and (iii).

amo ko.

85

KASUNDUAN SA ARAW NG PAHINGA

AGREEMENT BETWEEN FOREIGN DOMESTICWORKER (FDW) AND EMPLOYER ONFDW WEEKLY REST DAY ARRANGEMENT

PARTIES INVOLVED

Name

NRIC/Work Permit No.

FDW EMPLOYER

This agreement is made between (a) the FDW and (b) the Employer in accordance with the Ministry of Manpower’s regulations on the provision of a weekly rest day for FDWs. Please refer to Annex A on excerpt from the Employment of Foreign Manpower (Work Passes) Regulations.

Terms of Agreement:



One rest day for every week. The rest day shall be granted on

OR

Rest day on

rest day on

Compensation in lieu at $

(date) in lieu of rest day forgone on

(minimum of 1 day’s pay) for working on

(date);

(date)

OR

rest days in a month on

with compensation in lieu at $

[For any subsequent variations that are agreed between the employer and FDW, the following recordshould be maintained]

for each rest day forgone.





(day of the week);

(day of the week);

86

Petsa nang Tanggapinang Suweldo

Kabuaan

HalagangGinastos

Upang matulungan ka na mapangasiwaan at

matipid ang iyong pera, kailangang isulat mo ang suweldo na binayaran ng

iyong employer.

Kailangang ibigay sa iyo ng nag-eempleyo sa iyo ang suweldo mo sa o bago ang ika-7 araw ng bawat buwan. Kung hindi ka binayaran ng iyong suweldo, makakatawag ka sa Ministry of Manpower sa Tel: 1800 3395505.

S$ S$

S$7410

852=

963C

x-+

ggapindo

777744441111000

888555222=======

999666

CCC

xxx

+++000000000000 CCCCCCCCCCCC +++++++++Halagang

Tinanggap HalagangNaipon

PAGREREKORD NG IYONG SUWELDO

ANG JOURNAL KO87

88

ANG JOURNAL KO

Ministry Of ManpowerForeign Manpower Management Division1500 Bendemeer Road, Singapore 339946

www.mom.gov.sg

fdw tagalog.ai - updated

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