financial inclusion forum june 2015. agenda benefits service performance 2014/15 caseload...

13
Financial Inclusion Forum June 2015

Upload: hubert-bennett

Post on 19-Jan-2018

214 views

Category:

Documents


0 download

DESCRIPTION

Benefits Service 2014/15

TRANSCRIPT

Page 1: Financial Inclusion Forum June 2015. Agenda Benefits Service  Performance 2014/15 Caseload Performance against targets Anti-Poverty outcomes 2014/15

Financial Inclusion ForumJune 2015

Page 2: Financial Inclusion Forum June 2015. Agenda Benefits Service  Performance 2014/15 Caseload Performance against targets Anti-Poverty outcomes 2014/15

Agenda• Benefits Service & Performance 2014/15

–Caseload–Performance against targets

• Anti-Poverty outcomes 2014/15–Benefits Service–Welfare Rights Service–Money Skills Service

• Anti-Poverty Strategy 2015 to 2017–General Funding–Shop on the Square–Credit Union

• Future of Welfare Reform–Benefit Cap–Under occupancy–Conditional HB?–Universal Credit–PFA

Page 3: Financial Inclusion Forum June 2015. Agenda Benefits Service  Performance 2014/15 Caseload Performance against targets Anti-Poverty outcomes 2014/15

Benefits Service2014/15

Page 4: Financial Inclusion Forum June 2015. Agenda Benefits Service  Performance 2014/15 Caseload Performance against targets Anti-Poverty outcomes 2014/15

Benefits Caseload

Page 5: Financial Inclusion Forum June 2015. Agenda Benefits Service  Performance 2014/15 Caseload Performance against targets Anti-Poverty outcomes 2014/15

New Claims & Changes Performance

Benefits Performance

ACCUMULATIVE (2014/15) Total Number Total days Average

Change In Details (11 day target) 117379 1073847 9.15

New claims (22 day target) 17285 327069 18.92

NI181 (13 day target) 134664 1400916 10.40

ACCUMULATIVE (2015/16) Total Number Total days Average

Change In Details 20560 257044 12.50

New claims 2818 68883 24.44

NI181 23378 325927 13.94

Page 6: Financial Inclusion Forum June 2015. Agenda Benefits Service  Performance 2014/15 Caseload Performance against targets Anti-Poverty outcomes 2014/15

Anti-Poverty Outcomes

Page 7: Financial Inclusion Forum June 2015. Agenda Benefits Service  Performance 2014/15 Caseload Performance against targets Anti-Poverty outcomes 2014/15

Benefits ServiceWelfare Rights•1 week waiting time for an appointment•50% of appeals won at tribunal•£16,445 of weekly gains•£495,012 lump sum awards

Visiting Team•1213 visits•£50,960 weekly gains•£409,705 lump sum awards

Discretionary Housing Payments•£680 budget•£661 spent (97%)

Page 8: Financial Inclusion Forum June 2015. Agenda Benefits Service  Performance 2014/15 Caseload Performance against targets Anti-Poverty outcomes 2014/15

Local Welfare Provision in 2014/15

•£659,223 spent

Page 9: Financial Inclusion Forum June 2015. Agenda Benefits Service  Performance 2014/15 Caseload Performance against targets Anti-Poverty outcomes 2014/15

Local Welfare Provision in 2014/15

•£87,205 spent

£0.00

£2,000.00

£4,000.00

£6,000.00

£8,000.00

£10,000.00

£12,000.00

£14,000.00Ap

ril

May

June July

Augu

st

Sept

embe

r

Oct

ober

Nov

embe

r

Dece

mbe

r

Janu

ary

Febr

uary

Mar

ch

LESA Projectedspend

LESA actualspend

Page 10: Financial Inclusion Forum June 2015. Agenda Benefits Service  Performance 2014/15 Caseload Performance against targets Anti-Poverty outcomes 2014/15

How we have spent LWP

Page 11: Financial Inclusion Forum June 2015. Agenda Benefits Service  Performance 2014/15 Caseload Performance against targets Anti-Poverty outcomes 2014/15

Money Skills

•£1,363 debt managed•£115,486 financial gains•£4,684 average indebtedness for each closed case•£6,609 fuel gains•36 financial capability sessions•480 children

In 2014/15 Fuel Debt DebtEnquiries

Cases Total Enquiries

Cases Total

No of referrals in 19 59 78 318 298 616No closed 19 56 75 281 291 572No carried forward to 2015/16

0 3 3 37 7 44

Page 12: Financial Inclusion Forum June 2015. Agenda Benefits Service  Performance 2014/15 Caseload Performance against targets Anti-Poverty outcomes 2014/15

Anti-Poverty 2015-2017

•Resurrect Steering Group

•Launch of the Shop in the Square

•Expansion of Credit Union

•Continued funding for key services

•Continue LWP

•Regular reports to Members

•Battle fund for what may be to come!

Page 13: Financial Inclusion Forum June 2015. Agenda Benefits Service  Performance 2014/15 Caseload Performance against targets Anti-Poverty outcomes 2014/15

Future of Welfare Reform

•Benefit Cap– Reduction £26K per annum to £23K per annum

•Under Occupancy– Likely to remain– Percentage increase?

•Conditional HB– Under 21/25?– No automatic entitlement– NEET’s?

•Universal Credit– Likely to remain– Challenges remain – processing times, housing costs, direct payment