flightstats on-time performance report - september

September 2013

Copyright © 2013 FlightStats, Inc.

Airline and Airport On-time Performance Report

Summary of Airline Arrivals and Airport Departures for the period September 1, 2013 through September 30, 2013

Published October 8, 2013

1

September 2013

Copyright © 2013 FlightStats, Inc. 2

Abstract This FlightStats monthly On-‐Hme Performance Report compares the on-‐Hme performance of scheduled passenger flights operated by the top airlines throughout various regions globally as well as top performing airports based on their reported departure performance. The report summarizes the data by carrier and includes a breakdown of on-‐Hme, late, very late and excessively late arrivals and departures. Also included is the average delay for flights arriving more than 15 minutes late, the percentage of flights cancelled and diverted. Refer to each category secHon for the flight status coverage of the airlines scheduled flights, and the airports scheduled departures.

Refer to the Appendix for definiHon of delay classificaHon, cancellaHon calculaHons, and the airline, flight and airport selecHon criteria.

Usage and ARribuHon You are free to re-‐publish the informaHon in this report on your website, blog, or in printed material as long as you provide aRribuHon to FlightStats and a link to www.flightstats.com.

Disclaimer Customer acknowledges that all data provided or available through FlightStats is owned either by FlightStats, Inc. or by third-‐party data providers (the “Owners”), and that Customer shall not acquire any ownership or interest whatsoever in such data. FlightStats data is solely for the benefit and purposes of Customer.

The informaHon contained in FlightStats reports has been compiled from various sources, and the Owners disclaim all responsibility for checking and verifying that the underlying data is 100% accurate. Consequently, the data is provided “as is” and FlightStats, Inc. provides no warranHes of any type to Customer. FlightStats, Inc. and its data providers are not liable for any consequenHal damages or financial loss caused by any person's reliance on the data.

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September 2013


Table of Contents

3

1.  Major InternaHonal Airlines and Airports 4

Airline Arrival Performance and CancellaHons 5

Airport Departure Performance and CancellaHons 9

2.  North American Region 13



3.  European Region 22



4.  Asian Region 31



5.  Top 10 Lists – Airlines and Airports 40

6.  Appendix 42

September 2013


Major International Airlines and Airports

Summary of Monthly Results

Major InternaHonal airlines on average delivered 81.49% of their flights to the arrival gate within 15 minutes of schedule in September, up almost 3% from August. Nearly 10% of major internaHonal flights were delayed longer than 30 minutes. Four major internaHonal carriers: (AY) Finnair, (GF) Gulf Air, (SA) South African Airways, and (VO) Tyrolean Airways, delivered over 90% of their flights on Hme.

(MSP) Minneapolis posted an on-‐Hme performance raHng of 89.75% in September, ousHng (HND) Tokyo's Haneda (89.57%) for the top spot among the world’s busiest airports. The average on-‐Hme departure performance among the top internaHonal airports was 78.45% up almost 5% from August. (PEK) Beijing canceled 2.23% of flights, down from 4.47% in August, while (SIN) Singapore stays above 5% for three months in a row, posHng 6.06% for September.

Please see the following pages of this report for a complete in-‐depth review.

Note: The flight status coverage threshold for the Major InternaHonal Airlines group was set at 80%. For the Major InternaHonal Airport group the departure status threshold was set to 75% although in most cases it was well above 90%.

4

September 2013


Major International Airlines

5

On-‐Hme Arrival, Delay and CancellaHon Data, September 2013

Rank Airline

Sample Size On-time Late

(15-29 min) Very Late

(30-44 min) Excessive (45+ min) Cancelled Diverted

28 (SU) Aeroflot 14,433 81.73% 9.56% 3.83% 4.88% 0.32% 0.00% 41 (AM) Aeromexico 4,366 70.61% 13.77% 5.91% 9.67% 1.19% 0.05% 30 (AB) Air Berlin 18,776 80.81% 11.48% 3.79% 3.91% 0.52% 0.01% 15 (AC) Air Canada 17,219 85.71% 7.16% 2.99% 4.07% 0.78% 0.07% 42 (CA) Air China 32,451 70.47% 10.59% 6.02% 12.88% 2.21% 0.04% 13 (UX) Air Europa 4,343 87.59% 6.13% 2.65% 3.64% 0.02% 0.00% 27 (AF) Air France 24,875 82.25% 10.28% 3.81% 3.63% 0.52% 0.02% 43 (AI) Air India 11,086 69.10% 13.95% 6.75% 10.19% 0.78% 0.00% 22 (NZ) Air New Zealand 4,954 84.17% 9.23% 3.04% 3.57% 0.95% 0.00% 18 (AZ) Alitalia 14,037 84.80% 9.00% 3.17% 3.02% 0.23% 0.01% 25 (AA) American 55,013 83.05% 6.70% 3.07% 7.18% 0.74% 0.00% 14 (NH) ANA 20,695 86.91% 7.82% 2.58% 2.68% 1.00% 0.00% 32 (OZ) Asiana 9,366 80.03% 11.62% 3.70% 4.52% 0.13% 0.13% 3 (VO) Austrian Airlines 11,340 92.24% 4.85% 1.46% 1.45% 0.76% 0.00%

50 (AV) AVIANCA 12,784 47.43% 18.67% 11.12% 22.77% 4.63% 0.01% 47 (BA) British Airways 24,313 66.33% 16.49% 7.65% 9.48% 0.50% 0.05% 34 (CX) Cathay Pacific 8,376 78.11% 10.44% 4.41% 6.81% 2.58% 0.22% 44 (MU) China Eastern 47,645 67.35% 12.35% 7.09% 13.19% 4.49% 0.01% 6 (DL) Delta 73,384 89.32% 5.11% 1.84% 3.60% 0.11% 0.13% 5 (U2) EasyJet 36,562 89.72% 4.94% 2.07% 3.26% 0.01% 0.01%

37 (MS) Egyptair 6,475 75.79% 13.00% 5.47% 5.74% 2.83% 0.00% 33 (EK) Emirates 13,642 79.56% 11.89% 4.38% 4.16% 0.34% 0.00% 40 (EY) Etihad 5,158 71.55% 14.49% 7.23% 6.73% 0.04% 0.00% 36 (BR) EVA Airways 4,096 77.13% 10.62% 3.74% 8.51% 0.73% 0.00% 4 (AY) Finnair 4,003 91.54% 4.33% 1.58% 2.55% 0.20% 0.00% 1 (GF) Gulf Air 3,397 93.06% 4.43% 1.32% 1.20% 1.65% 0.00% 7 (IB) Iberia 6,403 89.31% 6.55% 2.20% 1.94% 0.09% 0.00% 8 (JL) Japan Airlines 10,704 88.81% 6.07% 2.05% 3.01% 0.88% 0.06%

16 (9W) Jet Airways 8,082 85.42% 8.35% 2.99% 3.20% 0.26% 0.04% 11 (KL) KLM 10,896 88.71% 5.84% 2.39% 3.06% 0.44% 0.00% 17 (KE) Korean Air Lines 12,997 85.38% 9.20% 2.69% 2.72% 0.28% 0.00% 21 (LH) Lufthansa 35,185 84.61% 10.60% 2.72% 2.06% 0.44% 0.01% 45 (MH) Malaysia Airlines 14,234 66.75% 15.49% 7.09% 10.66% 1.52% 0.00% 48 (PR) Philippine Airlines 2,814 66.05% 13.12% 7.09% 13.74% 1.71% 0.00% 19 (QF) Qantas 12,236 84.73% 9.00% 2.78% 3.46% 0.70% 0.02% 31 (QR) Qatar Airways 9,794 80.67% 10.50% 3.97% 4.87% 0.97% 0.00% 39 (RJ) Royal Jordanian 2,569 72.68% 13.52% 5.71% 8.09% 3.27% 0.00% 9 (SK) SAS 21,539 88.81% 6.64% 2.26% 2.28% 0.99% 0.00%

10 (SV) Saudi Arabian 12,657 88.79% 6.48% 1.91% 2.81% 0.07% 0.00% 29 (SQ) Singapore Airlines 7,544 81.28% 11.48% 3.38% 3.85% 0.49% 0.00% 2 (SA) South African 4,225 92.80% 4.23% 1.24% 1.73% 0.38% 0.00%

26 (LX) SWISS 11,279 82.33% 12.02% 3.38% 2.26% 0.81% 0.01% 23 (JJ) TAM 18,685 83.93% 9.78% 3.52% 2.77% 1.07% 0.00% 49 (TP) TAP - Air Portugal 5,774 65.92% 14.03% 7.56% 12.48% 0.38% 0.00% 35 (TG) Thai Airways 7,783 77.18% 13.79% 5.10% 3.92% 0.32% 0.00% 38 (UN) Transaero 5,988 75.24% 11.00% 4.73% 9.03% 0.70% 0.00% 20 (TK) Turkish Airlines 25,363 84.71% 10.62% 2.73% 1.93% 0.13% 0.00% 24 (UA) United 54,376 83.59% 5.77% 2.95% 7.36% 0.58% 0.33% 12 (US) US Airways 35,698 88.31% 5.71% 2.06% 3.89% 0.66% 0.03% 46 (UT) UTair Aviation 6,629 66.53% 13.61% 6.66% 13.20% 3.79% 0.00%

Aggregate 826,243 81.49% 9.02% 3.71% 5.74% 0.96% 0.05%

September 2013


Full Page Chart Master

6

81.73% 70.61%

80.81% 85.71%

70.47% 87.59%

82.25% 69.10%

84.17% 84.80%

83.05% 86.91%

80.03% 92.24%

47.43% 66.33%

78.11% 67.35%

89.32% 89.72%

75.79% 79.56%

71.55% 77.13%

91.54% 93.06%

89.31% 88.81%

85.42% 88.71%

85.38% 84.61%

66.75% 66.05%

84.73% 80.67%

72.68% 88.81% 88.79%

81.28% 92.80%

82.33% 83.93%

65.92% 77.18%

75.24% 84.71%

83.59% 88.31%

66.53%

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00% 100.00%

(SU) Aeroflot (AM) Aeromexico

(AB) Air Berlin (AC) Air Canada (CA) Air China

(UX) Air Europa (AF) Air France (AI) Air India

(NZ) Air New Zealand (AZ) Alitalia

(AA) American (NH) ANA

(OZ) Asiana (VO) Austrian Airlines

(AV) AVIANCA (BA) BriHsh Airways (CX) Cathay Pacific (MU) China Eastern

(DL) Delta (U2) EasyJet

(MS) Egyptair (EK) Emirates

(EY) EHhad (BR) EVA Airways

(AY) Finnair (GF) Gulf Air

(IB) Iberia (JL) Japan Airlines (9W) Jet Airways

(KL) KLM (KE) Korean Air Lines

(LH) Lurhansa (MH) Malaysia Airlines (PR) Philippine Airlines

(QF) Qantas (QR) Qatar Airways (RJ) Royal Jordanian

(SK) SAS (SV) Saudi Arabian

(SQ) Singapore Airlines (SA) South African

(LX) SWISS (JJ) TAM

(TP) TAP -‐ Air Portugal (TG) Thai Airways (UN) Transaero

(TK) Turkish Airlines (UA) United

(US) US Airways (UT) UTair AviaHon

Major InternaHonal Airlines On-‐Hme Arrivals, September 2013

September 2013



7

0.32% 1.19%

0.52% 0.78%

2.21% 0.02%

0.52% 0.78%

0.95% 0.23%

0.74% 1.00%

0.13% 0.76%

4.63% 0.50%

2.58% 4.49%

0.11% 0.01%

2.83% 0.34%

0.04% 0.73%

0.20% 1.65%

0.09% 0.88%

0.26% 0.44%

0.28% 0.44%

1.52% 1.71%

0.70% 0.97%

3.27% 0.99%

0.07% 0.49%

0.38% 0.81%

1.07% 0.38% 0.32%

0.70% 0.13%

0.58% 0.66%

3.79%

0.00% 0.50% 1.00% 1.50% 2.00% 2.50% 3.00% 3.50% 4.00% 4.50% 5.00%


















(LX) SWISS (JJ) TAM




Major InternaHonal Airlines Flight CancellaHons, September 2013

September 2013



8

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%


















(LX) SWISS (JJ) TAM




Major InternaHonal Airlines On-‐Hme and Delayed Departures, September 2013

On-‐Time Late (15-‐29 min) Very Late (30-‐44 min) Excessive (45+ min) Diverted

September 2013


Major International Airports

9

On-‐Hme Departure, Delay and CancellaHon Data, September 2013

Rank Airport Sample Size On-time Late



25 Amsterdam (AMS) 16,764 81.48% 10.99% 3.38% 4.14% 0.30% 0.01%

7 Atlanta (ATL) 35,994 86.64% 6.14% 2.63% 4.48% 0.23% 0.11%

35 Beijing (PEK) 22,747 36.17% 33.89% 14.31% 15.58% 2.23% 0.04%

15 Boston (BOS) 15,681 83.55% 7.20% 2.93% 6.13% 1.98% 0.20%

4 Charlotte (CLT) 20,672 87.44% 5.49% 2.30% 4.70% 0.78% 0.07%

21 Chicago (ORD) 36,956 81.89% 6.62% 3.34% 8.03% 1.79% 0.12%

19 Dallas (DFW) 27,072 82.24% 7.21% 3.45% 7.07% 0.86% 0.04%

28 Denver (DEN) 23,522 75.32% 9.92% 4.55% 10.03% 0.38% 0.18%

3 Detroit (DTW) 17,018 88.73% 4.02% 1.80% 5.33% 0.68% 0.12%

24 Frankfurt (FRA) 17,995 81.78% 12.51% 3.14% 2.54% 0.42% 0.03%

32 Hong Kong (HKG) 13,626 68.38% 14.60% 6.27% 10.74% 3.21% 0.01%

12 Houston (IAH) 19,510 84.52% 5.98% 2.93% 6.40% 0.65% 0.16%

34 Istanbul (IST) 15,707 39.22% 44.16% 12.24% 4.39% 0.16% 0.00%

27 Las Vegas (LAS) 13,821 75.37% 10.69% 5.00% 8.82% 0.33% 0.12%

29 London (LHR) 18,672 70.86% 15.63% 6.48% 6.98% 0.47% 0.05%

16 Los Angeles (LAX) 23,777 83.32% 7.10% 3.22% 6.24% 0.79% 0.12%

14 Madrid (MAD) 12,177 83.76% 9.59% 3.28% 3.37% 0.11% 0.01%

11 Miami (MIA) 11,618 84.99% 6.21% 2.80% 5.92% 0.17% 0.08%

1 Minneapolis (MSP) 16,523 89.75% 3.88% 1.88% 4.29% 0.36% 0.20%

6 Munich (MUC) 14,425 86.98% 8.83% 2.14% 2.06% 0.56% 0.00%

8 New York (LGA) 15,361 85.90% 4.78% 2.46% 6.83% 3.12% 0.02%

20 New York (JFK) 16,284 81.98% 6.94% 3.31% 7.69% 1.01% 0.08%

18 Newark (EWR) 16,439 82.59% 6.47% 2.94% 7.80% 1.67% 0.19%

30 Paris (CDG) 17,932 69.88% 19.51% 5.71% 4.87% 0.32% 0.03%

10 Philadelphia (PHL) 16,400 85.83% 5.31% 2.83% 6.01% 1.10% 0.02%

17 Phoenix (PHX) 14,647 83.24% 7.93% 3.39% 5.37% 0.32% 0.07%

31 Rome (FCO) 12,933 68.91% 19.39% 6.03% 5.68% 0.17% 0.00%

26 San Francisco (SFO) 17,025 78.67% 6.86% 3.93% 10.38% 1.17% 0.16%

9 Seattle (SEA) 13,328 85.88% 6.56% 2.64% 4.78% 0.93% 0.14%

33 Shanghai (PVG) 13,319 39.59% 30.49% 12.81% 17.04% 2.15% 0.06%

23 Singapore (SIN) 7,888 81.82% 9.73% 3.85% 4.60% 6.06% 0.00%

22 Sydney (SYD) 11,779 81.87% 10.10% 3.55% 4.46% 1.78% 0.02%

2 Tokyo (HND) 18,159 89.57% 6.23% 1.79% 2.38% 1.20% 0.03%

13 Tokyo (NRT) 8,288 84.10% 8.41% 2.80% 4.64% 0.88% 0.05%

5 Toronto (YYZ) 16,916 87.12% 6.16% 2.38% 4.08% 0.85% 0.26%

Aggregate 610,975 78.45% 10.73% 4.21% 6.52% 1.04% 0.09%

September 2013



10

81.48%

86.64%

36.17%

83.55%

87.44%

81.89%

82.24%

75.32%

88.73%

81.78%

68.38%

84.52%

39.22%

75.37%

70.86%

83.32%

83.76%

84.99%

89.75%

86.98%

85.90%

81.98%

82.59%

69.88%

85.83%

83.24%

68.91%

78.67%

85.88%

39.59%

81.82%

81.87%

89.57%

84.10%

87.12%

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00% 100.00%

Amsterdam (AMS)

Atlanta (ATL)

Beijing (PEK)

Boston (BOS)

CharloRe (CLT)

Chicago (ORD)

Dallas (DFW)

Denver (DEN)

Detroit (DTW)

Frankfurt (FRA)

Hong Kong (HKG)

Houston (IAH)

Istanbul (IST)

Las Vegas (LAS)

London (LHR)

Los Angeles (LAX)

Madrid (MAD)

Miami (MIA)

Minneapolis (MSP)

Munich (MUC)

New York (LGA)

New York (JFK)

Newark (EWR)

Paris (CDG)

Philadelphia (PHL)

Phoenix (PHX)

Rome (FCO)

San Francisco (SFO)

SeaRle (SEA)

Shanghai (PVG)

Singapore (SIN)

Sydney (SYD)

Tokyo (HND)

Tokyo (NRT)

Toronto (YYZ)

Major InternaHonal Airports On-‐Hme Departures, September 2013

September 2013



11

0.30%

0.23%

2.23%

1.98%

0.78%

1.79%

0.86%

0.38%

0.68%

0.42%

3.21%

0.65%

0.16%

0.33%

0.47%

0.79%

0.11%

0.17%

0.36%

0.56%

3.12%

1.01%

1.67%

0.32%

1.10%

0.32%

0.17%

1.17%

0.93%

2.15%

6.06%

1.78%

1.20%

0.88%

0.85%

0.00% 1.00% 2.00% 3.00% 4.00% 5.00% 6.00% 7.00%

Amsterdam (AMS)

Atlanta (ATL)

Beijing (PEK)

Boston (BOS)

CharloRe (CLT)

Chicago (ORD)

Dallas (DFW)

Denver (DEN)

Detroit (DTW)

Frankfurt (FRA)

Hong Kong (HKG)

Houston (IAH)

Istanbul (IST)

Las Vegas (LAS)

London (LHR)

Los Angeles (LAX)

Madrid (MAD)

Miami (MIA)

Minneapolis (MSP)

Munich (MUC)

New York (LGA)

New York (JFK)

Newark (EWR)

Paris (CDG)

Philadelphia (PHL)

Phoenix (PHX)

Rome (FCO)

San Francisco (SFO)

SeaRle (SEA)

Shanghai (PVG)

Singapore (SIN)

Sydney (SYD)

Tokyo (HND)

Tokyo (NRT)

Toronto (YYZ)

Major InternaHonal Airports DeparHng Flight CancellaHons, September 2013

September 2013



12

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Amsterdam (AMS) Atlanta (ATL) Beijing (PEK) Boston (BOS)

CharloRe (CLT) Chicago (ORD) Dallas (DFW) Denver (DEN) Detroit (DTW) Frankfurt (FRA)

Hong Kong (HKG) Houston (IAH) Istanbul (IST)

Las Vegas (LAS) London (LHR)

Los Angeles (LAX) Madrid (MAD) Miami (MIA)

Minneapolis (MSP) Munich (MUC) New York (LGA) New York (JFK) Newark (EWR)

Paris (CDG) Philadelphia (PHL)

Phoenix (PHX) Rome (FCO)

San Francisco (SFO) SeaRle (SEA)

Shanghai (PVG) Singapore (SIN) Sydney (SYD) Tokyo (HND) Tokyo (NRT)

Toronto (YYZ)

Major InternaHonal Airports On-‐Hme and Delayed Departures, September 2013


September 2013


North American Region


On average, North American airlines delivered 84% of their flights to the arrival gate within 15 minutes of schedule, compared to 78.39% in August. (HA) Hawaiian maintained the top spot in North America with 94.66%, while (DL) Delta led the majors for the first Hme in 2013 with an impressive 89.32% on-‐Hme performance.

The average on-‐Hme departure performance for the North American airports was 84.12% up significantly from August’s 77.81%. (HNL) Honolulu took the top spot with 92.10% on-‐Hme departure performance in September, with (SLC) Salt Lake City and (MSP) Minneapolis following closely. CancellaHons for the group to decreased to .91% compared to .99% in August, 1.79% in July and 1.96% in June.


Note: The arrival status coverage threshold for the North American Airlines group was set at 90%. For the North American Airport group the departure status threshold was also set to 90%. In both categories, coverage is typically greater than 98%.

13

September 2013


North American Airlines

14


Rank Airline Sample Size On-time Late



30 (5D) Aeroméxico Connect 10,368 79.52% 7.76% 4.35% 8.36% 1.58% 0.01%

14 (AC) Air Canada 17,219 85.71% 7.16% 2.99% 4.07% 0.78% 0.07%

24 (ZW) Air Wisconsin 14,312 82.91% 7.12% 3.31% 6.62% 1.36% 0.04%

10 (FL) Airtran 13,790 86.72% 6.85% 2.56% 3.83% 0.45% 0.04%

9 (AS) Alaska 13,876 86.75% 6.55% 2.40% 3.99% 0.56% 0.30%

32 (G4) Allegiant 2,911 76.98% 11.37% 4.12% 6.90% 0.00% 0.62%

23 (AA) American 55,013 83.05% 6.70% 3.07% 7.18% 0.74% 0.00%

19 (MQ) American Eagle 39,714 84.02% 6.27% 3.29% 6.41% 2.71% 0.00%

31 (9K) Cape Air 16,934 78.38% 10.95% 3.82% 6.72% 5.16% 0.13%

22 (RP) Chautauqua 11,618 83.41% 7.82% 3.11% 5.65% 1.89% 0.02%

25 (C5) CommutAir 5,486 82.60% 5.87% 2.69% 8.80% 1.60% 0.04%

2 (CP) Compass 5,645 90.67% 3.98% 1.58% 3.74% 1.08% 0.04%

3 (DL) Delta 73,384 89.32% 5.11% 1.84% 3.60% 0.11% 0.13%

18 (EV) ExpressJet 69,133 84.10% 5.68% 2.86% 7.16% 1.50% 0.21%

33 (F9) Frontier 6,950 76.87% 9.28% 3.88% 9.68% 0.14% 0.29%

26 (G7) GoJet 6,866 82.46% 5.41% 3.29% 8.70% 1.75% 0.13%

1 (HA) Hawaiian 6,333 94.66% 3.37% 0.87% 1.07% 0.06% 0.03%

13 (QX) Horizon 10,339 86.09% 6.69% 2.93% 4.20% 2.55% 0.09%

5 (QK) Jazz 22,463 88.67% 6.12% 2.13% 2.89% 0.74% 0.19%

27 (B6) Jetblue 22,009 82.45% 6.46% 3.31% 7.76% 0.23% 0.01%

12 (YV) Mesa 11,896 86.12% 5.92% 2.22% 5.68% 1.28% 0.06%

28 (PDT) Piedmont 9,149 81.90% 7.86% 3.61% 6.58% 2.23% 0.04%

4 (9E) Pinnacle 24,716 89.30% 4.61% 2.06% 3.97% 1.00% 0.05%

15 (PD) Porter 5,112 85.62% 6.79% 2.42% 5.05% 2.31% 0.12%

7 (JIA) PSA 9,396 87.61% 5.93% 2.31% 4.12% 1.05% 0.03%

29 (YX) Republic 16,093 81.45% 7.01% 3.34% 8.13% 1.13% 0.07%

16 (S5) Shuttle America 9,784 85.45% 5.27% 2.30% 6.76% 2.83% 0.21%

8 (3M) Silver 4,498 87.53% 4.44% 2.28% 5.67% 0.38% 0.09%

20 (OO) SkyWest 52,724 83.74% 5.96% 2.84% 7.30% 1.10% 0.16%

35 (WN) Southwest 90,620 76.57% 11.34% 4.88% 7.07% 0.61% 0.14%

34 (NK) Spirit 7,215 76.60% 7.42% 3.96% 11.79% 0.32% 0.22%

21 (UA) United 54,376 83.59% 5.77% 2.95% 7.36% 0.58% 0.33%

6 (US) US Airways 35,698 88.31% 5.71% 2.06% 3.89% 0.66% 0.03%

17 (VX) Virgin America 4,853 84.77% 4.66% 2.20% 8.20% 0.00% 0.16%

11 (WS) Westjet 14,364 86.60% 8.34% 2.22% 2.70% 0.47% 0.14%

Aggregate 774,857 84.00% 6.84% 2.99% 6.05% 1.05% 0.12%

September 2013



15

79.52%

85.71%

82.91%

86.72%

86.75%

76.98%

83.05%

84.02%

78.38%

83.41%

82.60%

90.67%

89.32%

84.10%

76.87%

82.46%

94.66%

86.09%

88.67%

82.45%

86.12%

81.90%

89.30%

85.62%

87.61%

81.45%

85.45%

87.53%

83.74%

76.57%

76.60%

83.59%

88.31%

84.77%

86.60%

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00% 100.00%

(5D) Aeroméxico Connect

(AC) Air Canada

(ZW) Air Wisconsin

(FL) Airtran

(AS) Alaska

(G4) Allegiant

(AA) American

(MQ) American Eagle

(9K) Cape Air

(RP) Chautauqua

(C5) CommutAir

(CP) Compass

(DL) Delta

(EV) ExpressJet

(F9) FronHer

(G7) GoJet

(HA) Hawaiian

(QX) Horizon

(QK) Jazz

(B6) Jetblue

(YV) Mesa

(PDT) Piedmont

(9E) Pinnacle

(PD) Porter

(JIA) PSA

(YX) Republic

(S5) ShuRle America

(3M) Silver

(OO) SkyWest

(WN) Southwest

(NK) Spirit

(UA) United

(US) US Airways

(VX) Virgin America

(WS) Westjet

North American Airlines On-‐Hme Arrivals, September 2013

September 2013



16

1.58%

0.78%

1.36%

0.45%

0.56%

0.00%

0.74%

2.71%

5.16%

1.89%

1.60%

1.08%

0.11%

1.50%

0.14%

1.75%

0.06%

2.55%

0.74%

0.23%

1.28%

2.23%

1.00%

2.31%

1.05%

1.13%

2.83%

0.38%

1.10%

0.61%

0.32%

0.58%

0.66%

0.00%

0.47%

0.00% 1.00% 2.00% 3.00% 4.00% 5.00% 6.00%

(5D) Aeroméxico Connect

(AC) Air Canada

(ZW) Air Wisconsin

(FL) Airtran

(AS) Alaska

(G4) Allegiant

(AA) American

(MQ) American Eagle

(9K) Cape Air

(RP) Chautauqua

(C5) CommutAir

(CP) Compass

(DL) Delta

(EV) ExpressJet

(F9) FronHer

(G7) GoJet

(HA) Hawaiian

(QX) Horizon

(QK) Jazz

(B6) Jetblue

(YV) Mesa

(PDT) Piedmont

(9E) Pinnacle

(PD) Porter

(JIA) PSA

(YX) Republic

(S5) ShuRle America

(3M) Silver

(OO) SkyWest

(WN) Southwest

(NK) Spirit

(UA) United

(US) US Airways

(VX) Virgin America

(WS) Westjet

North American Airlines Flight CancellaHons, September 2013

September 2013



17

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

(5D) Aeroméxico Connect (AC) Air Canada

(ZW) Air Wisconsin (FL) Airtran (AS) Alaska

(G4) Allegiant (AA) American

(MQ) American Eagle (9K) Cape Air

(RP) Chautauqua (C5) CommutAir

(CP) Compass (DL) Delta

(EV) ExpressJet (F9) FronHer (G7) GoJet

(HA) Hawaiian (QX) Horizon

(QK) Jazz (B6) Jetblue (YV) Mesa

(PDT) Piedmont (9E) Pinnacle (PD) Porter (JIA) PSA

(YX) Republic (S5) ShuRle America

(3M) Silver (OO) SkyWest

(WN) Southwest (NK) Spirit

(UA) United (US) US Airways

(VX) Virgin America (WS) Westjet

North American Airlines On-‐Hme and Delayed Flights, September 2013


September 2013


North American Airports

18





12 Atlanta (ATL) 35,994 86.64% 6.14% 2.63% 4.48% 0.23% 0.11%

31 Baltimore (BWI) 8,984 79.90% 9.88% 4.11% 6.08% 1.09% 0.03%

22 Boston (BOS) 15,681 83.55% 7.20% 2.93% 6.13% 1.98% 0.20%

5 Calgary (YYC) 7,977 88.70% 6.14% 2.08% 2.74% 0.38% 0.34%

9 Charlotte (CLT) 20,672 87.44% 5.49% 2.30% 4.70% 0.78% 0.07%

29 Chicago (ORD) 36,956 81.89% 6.62% 3.34% 8.03% 1.79% 0.12%

35 Chicago (MDW) 8,081 74.33% 12.70% 5.34% 7.40% 0.16% 0.22%

11 Cleveland (CLE) 7,436 86.87% 4.41% 2.37% 6.25% 1.25% 0.10%

27 Dallas (DFW) 27,072 82.24% 7.21% 3.45% 7.07% 0.86% 0.04%

34 Denver (DEN) 23,522 75.32% 9.92% 4.55% 10.03% 0.38% 0.18%

4 Detroit (DTW) 17,018 88.73% 4.02% 1.80% 5.33% 0.68% 0.12%

13 Fort Lauderdale (FLL) 6,522 86.31% 5.12% 2.85% 5.58% 0.32% 0.14%

1 Honolulu (HNL) 5,574 92.10% 3.47% 1.37% 2.95% 0.13% 0.13%

21 Houston (IAH) 19,510 84.52% 5.98% 2.93% 6.40% 0.65% 0.16%

33 Las Vegas (LAS) 13,821 75.37% 10.69% 5.00% 8.82% 0.33% 0.12%

24 Los Angeles (LAX) 23,777 83.32% 7.10% 3.22% 6.24% 0.79% 0.12%

19 Miami (MIA) 11,618 84.99% 6.21% 2.80% 5.92% 0.17% 0.08%

3 Minneapolis (MSP) 16,523 89.75% 3.88% 1.88% 4.29% 0.36% 0.20%

8 Montreal (YUL) 7,942 88.04% 4.95% 2.15% 4.51% 1.15% 0.34%

16 New York (LGA) 15,361 85.90% 4.78% 2.46% 6.83% 3.12% 0.02%

28 New York (JFK) 16,284 81.98% 6.94% 3.31% 7.69% 1.01% 0.08%

26 Newark (EWR) 16,439 82.59% 6.47% 2.94% 7.80% 1.67% 0.19%

14 Orlando (MCO) 9,321 86.00% 5.97% 2.41% 5.51% 0.26% 0.12%

18 Philadelphia (PHL) 16,400 85.83% 5.31% 2.83% 6.01% 1.10% 0.02%

25 Phoenix (PHX) 14,647 83.24% 7.93% 3.39% 5.37% 0.32% 0.07%

15 Portland (PDX) 7,031 85.97% 5.88% 2.82% 5.17% 0.78% 0.16%

20 Saint Louis (STL) 6,623 84.78% 6.46% 3.11% 5.54% 0.59% 0.11%

2 Salt Lake City (SLC) 9,709 90.01% 4.31% 1.84% 3.63% 0.13% 0.22%

30 San Diego (SAN) 6,717 80.73% 8.42% 3.98% 6.78% 0.97% 0.09%

32 San Francisco (SFO) 17,025 78.67% 6.86% 3.93% 10.38% 1.17% 0.16%

17 Seattle (SEA) 13,328 85.88% 6.56% 2.64% 4.78% 0.93% 0.14%

10 Toronto (YYZ) 16,916 87.12% 6.16% 2.38% 4.08% 0.85% 0.26%

6 Vancouver (YVR) 9,110 88.22% 5.36% 1.79% 4.25% 0.83% 0.38%

7 Washington (DCA) 12,341 88.12% 4.52% 2.20% 5.11% 1.45% 0.04%

23 Washington (IAD) 11,537 83.35% 5.87% 2.81% 7.86% 1.44% 0.11%

Aggregate 513,469 84.12% 6.50% 2.98% 6.27% 0.91% 0.13%

September 2013



19

86.64%

79.90%

83.55%

88.70%

87.44%

81.89%

74.33%

86.87%

82.24%

75.32%

88.73%

86.31%

92.10%

84.52%

75.37%

83.32%

84.99%

89.75%

88.04%

85.90%

81.98%

82.59%

86.00%

85.83%

83.24%

85.97%

84.78%

90.01%

80.73%

78.67%

85.88%

87.12%

88.22%

88.12%

83.35%

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00% 100.00%

Atlanta (ATL)

BalHmore (BWI)

Boston (BOS)

Calgary (YYC)

CharloRe (CLT)

Chicago (ORD)

Chicago (MDW)

Cleveland (CLE)

Dallas (DFW)

Denver (DEN)

Detroit (DTW)

Fort Lauderdale (FLL)

Honolulu (HNL)

Houston (IAH)

Las Vegas (LAS)

Los Angeles (LAX)

Miami (MIA)

Minneapolis (MSP)

Montreal (YUL)

New York (LGA)

New York (JFK)

Newark (EWR)

Orlando (MCO)

Philadelphia (PHL)

Phoenix (PHX)

Portland (PDX)

Saint Louis (STL)

Salt Lake City (SLC)

San Diego (SAN)

San Francisco (SFO)

SeaRle (SEA)

Toronto (YYZ)

Vancouver (YVR)

Washington (DCA)

Washington (IAD)

North American Airports On-‐Hme Departures, September 2013

September 2013



20

0.23%

1.09%

1.98%

0.38%

0.78%

1.79%

0.16%

1.25%

0.86%

0.38%

0.68%

0.32%

0.13%

0.65%

0.33%

0.79%

0.17%

0.36%

1.15%

3.12%

1.01%

1.67%

0.26%

1.10%

0.32%

0.78%

0.59%

0.13%

0.97%

1.17%

0.93%

0.85%

0.83%

1.45%

1.44%

0.00% 0.50% 1.00% 1.50% 2.00% 2.50% 3.00% 3.50%

Atlanta (ATL)

BalHmore (BWI)

Boston (BOS)

Calgary (YYC)

CharloRe (CLT)

Chicago (ORD)

Chicago (MDW)

Cleveland (CLE)

Dallas (DFW)

Denver (DEN)

Detroit (DTW)

Fort Lauderdale (FLL)

Honolulu (HNL)

Houston (IAH)

Las Vegas (LAS)

Los Angeles (LAX)

Miami (MIA)

Minneapolis (MSP)

Montreal (YUL)

New York (LGA)

New York (JFK)

Newark (EWR)

Orlando (MCO)

Philadelphia (PHL)

Phoenix (PHX)

Portland (PDX)

Saint Louis (STL)

Salt Lake City (SLC)

San Diego (SAN)

San Francisco (SFO)

SeaRle (SEA)

Toronto (YYZ)

Vancouver (YVR)

Washington (DCA)

Washington (IAD)

North American Airports DeparHng Flight CancellaHons, September 2013

September 2013



21

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Atlanta (ATL) BalHmore (BWI)

Boston (BOS) Calgary (YYC)

CharloRe (CLT) Chicago (ORD)

Chicago (MDW) Cleveland (CLE)

Dallas (DFW) Denver (DEN) Detroit (DTW)

Fort Lauderdale (FLL) Honolulu (HNL) Houston (IAH) Las Vegas (LAS)

Los Angeles (LAX) Miami (MIA)

Minneapolis (MSP) Montreal (YUL) New York (LGA) New York (JFK) Newark (EWR) Orlando (MCO)

Philadelphia (PHL) Phoenix (PHX) Portland (PDX)

Saint Louis (STL) Salt Lake City (SLC)

San Diego (SAN) San Francisco (SFO)

SeaRle (SEA) Toronto (YYZ)

Vancouver (YVR) Washington (DCA) Washington (IAD)

North American Airports On-‐Hme and Delayed Departures, September 2013


September 2013


European Region


The on-‐Hme performance for the European airlines was 84.46% down from from August’s 85.64%. (U2) EasyJet led the major carriers with an notable 89.72% on-‐Hme performance raHng, (IB) Iberia followed closely with 89.31%. In September, only 30% of airlines evaluated exceeded a 90% on-‐Hme performance. CancellaHons for the group were up slightly at .53% from August’s .42%.

(OSL) Oslo remains Europe’s top airport with a 87.78% on-‐Hme departure performance in September. The average on-‐Hme departure performance for the group was 72.31%, up slightly from August’s 71.86%, but sHll low compared to May’s 76.24%. CancelaHons for the group were .64%, (VKO) Moscow remaining significantly higher than others.


Note: The arrival status coverage threshold for the European Airlines group was set at 80%. For the European Airport group the departure status threshold was also set to 70%. For both groups the coverage was typically well above 90%.

22

September 2013


European Airlines

23

On-‐Hme Arrival, Delay and CancellaHon Data, September 2013 Rank Airline Sample

Size On-time Late (15-29 min)

Very Late (30-44 min)

Excessive (45+ min) Cancelled Diverted

25 (A3) Aegean Airlines 4,535 85.25% 8.99% 2.83% 2.94% 0.13% 0.00% 43 (RE) Aer Arann Express 2,148 78.60% 11.63% 3.75% 6.03% 1.91% 0.00% 38 (EI) Aer Lingus 6,483 82.22% 9.76% 3.55% 4.46% 0.40% 0.00% 39 (SU) Aeroflot 14,433 81.73% 9.56% 3.83% 4.88% 0.32% 0.00% 40 (AB) Air Berlin 18,776 80.81% 11.48% 3.79% 3.91% 0.52% 0.02% 22 (UX) Air Europa 4,343 87.59% 6.13% 2.65% 3.64% 0.02% 0.00% 37 (AF) Air France 24,875 82.25% 10.28% 3.81% 3.63% 0.52% 0.00% 45 (YW) Air Nostrum 5,970 77.49% 13.66% 4.46% 4.39% 0.42% 0.00% 7 (CT) Air One CityLiner 3,013 92.25% 4.92% 1.23% 1.60% 0.20% 0.00%

15 (BT) airBaltic 3,351 90.28% 6.35% 1.68% 1.68% 0.81% 0.00% 28 (AZ) Alitalia 14,037 84.80% 9.00% 3.17% 3.02% 0.23% 0.00% 14 (IQ) Augsburg Airways 2,093 90.42% 6.71% 0.83% 2.04% 1.77% 0.00% 8 (VO) Austrian Airlines 11,340 92.24% 4.85% 1.46% 1.45% 0.76% 0.00%

24 (CJ) BA CityFlyer 1,909 85.95% 5.08% 2.38% 6.43% 3.09% 0.00% 6 (KF) Blue1 1,971 92.37% 4.95% 1.29% 1.39% 1.62% 0.00%

31 (DB) Brit Air 3,736 84.60% 8.89% 2.62% 3.89% 0.94% 0.00% 49 (BA) British Airways 24,313 66.33% 16.49% 7.65% 9.48% 0.50% 0.01% 42 (SN) Brussels Airlines 5,260 80.16% 10.98% 3.91% 4.94% 0.80% 0.00% 27 (WX) Cityjet 2,063 85.02% 7.61% 2.10% 5.17% 0.63% 0.00% 44 (OU) Croatia Airlines 2,408 78.47% 10.81% 4.34% 6.38% 0.46% 0.00% 17 (U2) EasyJet 36,562 89.72% 4.94% 2.07% 3.26% 0.01% 0.00% 13 (K2) EuroLot 1,814 90.73% 4.55% 2.50% 2.22% 0.72% 0.16% 41 (EW) Eurowings 4,442 80.77% 12.11% 3.99% 3.13% 1.33% 0.00% 9 (AY) Finnair 4,003 91.54% 4.33% 1.58% 2.55% 0.20% 0.01%

21 (4U) Germanwings 6,719 88.26% 6.06% 2.18% 3.49% 0.33% 0.00% 18 (IB) Iberia 6,403 89.31% 6.55% 2.20% 1.94% 0.09% 0.01% 3 (I2) Iberia Express 2,275 95.20% 3.48% 0.44% 0.88% 0.09% 0.01%

46 (FI) Icelandair 1,252 77.26% 16.65% 2.80% 2.96% 0.24% 0.32% 20 (KL) KLM 10,896 88.71% 5.84% 2.39% 3.06% 0.44% 0.00% 5 (WA) KLM Cityhopper 7,933 93.34% 3.73% 1.34% 1.59% 0.24% 0.05%

32 (LOG) Loganair Ltd. 2,491 84.32% 6.02% 3.88% 5.78% 2.69% 0.00% 10 (LO) LOT - Polish Airlines 5,231 91.42% 4.82% 1.62% 2.12% 0.82% 0.32% 30 (LH) Lufthansa 35,185 84.61% 10.60% 2.72% 2.06% 0.44% 0.00% 16 (CL) Lufthansa Cityline 10,982 90.00% 6.95% 1.93% 1.12% 0.88% 0.00% 1 (TF) Malmo Aviation 1,360 96.46% 3.32% 0.22% 0.00% 0.22% 0.00% 2 (ZN) NAYSA 2,543 96.06% 2.60% 0.91% 0.43% 0.20% 0.00%

11 (DY) Norwegian Air Shuttle 12,190 91.31% 5.79% 1.63% 1.27% 0.39% 0.01% 23 (OA) Olympic Air 3,732 87.04% 8.34% 1.58% 3.03% 0.11% 0.00% 12 (YS) Régional 4,244 90.94% 5.83% 1.97% 1.26% 0.66% 0.02% 36 (FV) Rossiya 3,731 82.28% 6.29% 2.77% 8.66% 0.35% 0.00% 26 (S7) S7 Airlines 5,432 85.12% 6.39% 3.23% 5.25% 0.39% 0.00% 19 (SK) SAS 21,539 88.81% 6.64% 2.26% 2.28% 0.99% 0.00% 35 (LX) SWISS 11,279 82.33% 12.02% 3.38% 2.26% 0.81% 0.00% 50 (TP) TAP - Air Portugal 5,774 65.92% 14.03% 7.56% 12.48% 0.38% 0.00% 47 (UN) Transaero 5,988 75.24% 11.00% 4.73% 9.03% 0.70% 0.00% 33 (HV) Transavia 3,167 84.27% 8.18% 2.81% 4.74% 0.06% 0.00% 29 (TK) Turkish Airlines 25,363 84.71% 10.62% 2.73% 1.93% 0.13% 0.02% 48 (UT) UTair Aviation 6,629 66.53% 13.61% 6.66% 13.20% 3.79% 0.10% 34 (VY) Vueling Airlines 12,536 82.75% 9.41% 3.52% 4.16% 0.02% 0.00%

Aggregate 429,936 84.52% 8.73% 3.08% 3.66% 0.53% 0.01%

September 2013



24

85.25% 78.60%

82.22% 81.73% 80.81%

87.59% 82.25%

77.49% 92.25%

90.28% 84.80%

90.42% 92.24%

85.95% 92.37%

84.60% 66.33%

80.16% 85.02%

78.47% 89.72% 90.73%

80.77% 91.54%

88.26% 89.31%

95.20% 77.26%

88.71% 93.34%

84.32% 91.42%

84.61% 90.00%

96.46% 96.06%

91.31% 87.04%

90.94% 82.28%

85.12% 88.81%

82.33% 65.92%

75.24% 84.27% 84.71%

66.53% 82.75%

93.66%

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00% 100.00%

(A3) Aegean Airlines (RE) Aer Arann Express

(EI) Aer Lingus (SU) Aeroflot (AB) Air Berlin

(UX) Air Europa (AF) Air France

(YW) Air Nostrum (CT) Air One CityLiner

(BT) airBalHc (AZ) Alitalia

(IQ) Augsburg Airways (VO) Austrian Airlines

(CJ) BA CityFlyer (KF) Blue1

(DB) Brit Air (BA) BriHsh Airways

(SN) Brussels Airlines (WX) Cityjet

(OU) CroaHa Airlines (U2) EasyJet (K2) EuroLot

(EW) Eurowings (AY) Finnair

(4U) Germanwings (IB) Iberia

(I2) Iberia Express (FI) Icelandair

(KL) KLM (WA) KLM Cityhopper

(LOG) Loganair Ltd. (LO) LOT -‐ Polish Airlines

(LH) Lurhansa (CL) Lurhansa Cityline (TF) Malmo AviaHon

(ZN) NAYSA (DY) Norwegian Air ShuRle

(OA) Olympic Air (YS) Régional (FV) Rossiya

(S7) S7 Airlines (SK) SAS

(LX) SWISS (TP) TAP -‐ Air Portugal

(UN) Transaero (HV) Transavia

(TK) Turkish Airlines (UT) UTair AviaHon (VY) Vueling Airlines

(WF) Widerøe's

European Airlines On-‐Hme Arrivals, September 2013

September 2013



25

0.13% 1.91%

0.40% 0.32%

0.52% 0.02%

0.52% 0.42%

0.20% 0.81%

0.23% 1.77%

0.76% 3.09%

1.62% 0.94%

0.50% 0.80%

0.63% 0.46%

0.01% 0.72%

1.33% 0.20%

0.33% 0.09% 0.09%

0.24% 0.44%

0.24% 2.69%

0.82% 0.44%

0.88% 0.22% 0.20%

0.39% 0.11%

0.66% 0.35% 0.39%

0.99% 0.81%

0.38% 0.70%

0.06% 0.13%

3.79% 0.02%

0.90%

0.00% 0.50% 1.00% 1.50% 2.00% 2.50% 3.00% 3.50% 4.00%























(WF) Widerøe's

European Airlines Flight CancellaHons, September 2013

September 2013



26

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%























(WF) Widerøe's

European Airlines On-‐Hme and Delayed Flights, September 2013


September 2013


European Airports

27





13 Amsterdam (AMS) 16,764 81.48% 10.99% 3.38% 4.14% 0.30% 0.01%

11 Athens (ATH) 5,539 82.08% 11.26% 3.20% 3.47% 0.07% 0.00%

9 Barcelona (BCN) 11,020 83.22% 8.96% 3.67% 4.04% 0.14% 0.11%

20 Berlin (TXL) 6,552 77.94% 13.66% 4.24% 4.03% 0.31% 0.14%

18 Birmingham (BHX) 3,505 78.66% 12.30% 3.76% 5.29% 0.68% 0.00%

17 Brussels (BRU) 7,780 78.75% 12.29% 4.21% 4.75% 0.68% 0.00%

4 Copenhagen (CPH) 6,938 86.67% 7.84% 2.73% 2.75% 0.76% 0.01%

23 Dusseldorf (DUS) 8,023 76.32% 13.79% 5.09% 4.79% 1.47% 0.01%

12 Frankfurt (FRA) 17,995 81.78% 12.51% 3.14% 2.54% 0.42% 0.03%

5 Geneva (GVA) 5,626 84.50% 8.73% 2.67% 4.10% 0.84% 0.00%

15 Hamburg (HAM) 4,615 79.05% 13.27% 4.71% 2.97% 0.72% 0.00%

14 Helsinki (HEL) 6,677 79.29% 12.89% 3.62% 4.20% 0.57% 0.00%

16 Istanbul (SAW) 4,969 78.95% 12.59% 4.37% 4.09% 0.10% 0.00%

33 Istanbul (IST) 15,707 39.22% 44.16% 12.24% 4.39% 0.16% 0.00%

34 Lisbon (LIS) 5,987 38.93% 29.51% 13.62% 17.94% 0.55% 0.00%

24 London (LGW) 10,135 74.14% 14.27% 5.42% 6.18% 0.20% 0.00%

26 London (LHR) 18,672 70.86% 15.63% 6.48% 6.98% 0.47% 0.05%

25 Lyon (LYS) 4,480 72.32% 19.43% 5.39% 2.86% 0.96% 0.00%

8 Madrid (MAD) 12,177 83.76% 9.59% 3.28% 3.37% 0.11% 0.01%

30 Manchester (MAN) 6,400 50.68% 27.67% 11.29% 10.36% 0.62% 0.00%

31 Moscow (DME) 11,060 47.89% 27.22% 9.40% 15.49% 3.35% 0.00%

32 Moscow (SVO) 9,760 40.14% 40.97% 10.82% 8.07% 1.07% 0.00%

35 Moscow (VKO) 4,842 32.22% 35.42% 15.06% 17.29% 4.44% 0.00%

3 Munich (MUC) 14,425 86.98% 8.83% 2.14% 2.06% 0.56% 0.00%

1 Oslo (OSL) 9,972 87.78% 7.33% 2.47% 2.42% 0.79% 0.01%

22 Palma Mallorca (PMI) 7,280 76.54% 13.31% 4.12% 6.01% 0.10% 0.01%

27 Paris (CDG) 17,932 69.88% 19.51% 5.71% 4.87% 0.32% 0.03%

29 Paris (ORY) 10,057 63.20% 19.53% 7.71% 9.55% 0.63% 0.01%

7 Prague (PRG) 3,701 84.41% 11.59% 1.79% 2.20% 0.49% 0.00%

28 Rome (FCO) 12,933 68.91% 19.39% 6.03% 5.68% 0.17% 0.00%

21 Stockholm (ARN) 8,520 77.61% 17.85% 2.83% 1.68% 0.79% 0.04%

6 Toulouse (TLS) 3,043 84.50% 10.00% 2.52% 2.98% 0.79% 0.00%

2 Vienna (VIE) 8,813 87.02% 8.96% 1.98% 2.04% 0.45% 0.00%

10 Warsaw (WAW) 4,220 83.17% 10.24% 3.27% 3.32% 0.76% 0.00%

19 Zurich (ZRH) 8,787 78.16% 14.91% 3.83% 3.08% 0.57% 0.01%

Aggregate 314,906 72.31% 16.99% 5.40% 5.29% 0.64% 0.02%

September 2013



28

81.48%

82.08%

83.22%

77.94%

78.66%

78.75%

86.67%

76.32%

81.78%

84.50%

79.05%

79.29%

78.95%

39.22%

38.93%

74.14%

70.86%

72.32%

83.76%

50.68%

47.89%

40.14%

32.22%

86.98%

87.78%

76.54%

69.88%

63.20%

84.41%

68.91%

77.61%

84.50%

87.02%

83.17%

78.16%

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00% 100.00%

Amsterdam (AMS)

Athens (ATH)

Barcelona (BCN)

Berlin (TXL)

Birmingham (BHX)

Brussels (BRU)

Copenhagen (CPH)

Dusseldorf (DUS)

Frankfurt (FRA)

Geneva (GVA)

Hamburg (HAM)

Helsinki (HEL)

Istanbul (SAW)

Istanbul (IST)

Lisbon (LIS)

London (LGW)

London (LHR)

Lyon (LYS)

Madrid (MAD)

Manchester (MAN)

Moscow (DME)

Moscow (SVO)

Moscow (VKO)

Munich (MUC)

Oslo (OSL)

Palma Mallorca (PMI)

Paris (CDG)

Paris (ORY)

Prague (PRG)

Rome (FCO)

Stockholm (ARN)

Toulouse (TLS)

Vienna (VIE)

Warsaw (WAW)

Zurich (ZRH)

European Airports On-‐Hme Departures, September 2013

September 2013



29

0.30%

0.07%

0.14%

0.31%

0.68%

0.68%

0.76%

1.47%

0.42%

0.84%

0.72%

0.57%

0.10%

0.16%

0.55%

0.20%

0.47%

0.96%

0.11%

0.62%

3.35%

1.07%

4.44%

0.56%

0.79%

0.10%

0.32%

0.63%

0.49%

0.17%

0.79%

0.79%

0.45%

0.76%

0.57%

0.00% 0.50% 1.00% 1.50% 2.00% 2.50% 3.00% 3.50% 4.00% 4.50% 5.00%

Amsterdam (AMS)

Athens (ATH)

Barcelona (BCN)

Berlin (TXL)

Birmingham (BHX)

Brussels (BRU)

Copenhagen (CPH)

Dusseldorf (DUS)

Frankfurt (FRA)

Geneva (GVA)

Hamburg (HAM)

Helsinki (HEL)

Istanbul (SAW)

Istanbul (IST)

Lisbon (LIS)

London (LGW)

London (LHR)

Lyon (LYS)

Madrid (MAD)

Manchester (MAN)

Moscow (DME)

Moscow (SVO)

Moscow (VKO)

Munich (MUC)

Oslo (OSL)

Palma Mallorca (PMI)

Paris (CDG)

Paris (ORY)

Prague (PRG)

Rome (FCO)

Stockholm (ARN)

Toulouse (TLS)

Vienna (VIE)

Warsaw (WAW)

Zurich (ZRH)

European Airports DeparHng Flight CancellaHons, September 2013

September 2013



30

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Amsterdam (AMS) Athens (ATH)

Barcelona (BCN) Berlin (TXL)

Birmingham (BHX) Brussels (BRU)

Copenhagen (CPH) Dusseldorf (DUS) Frankfurt (FRA) Geneva (GVA)

Hamburg (HAM) Helsinki (HEL) Istanbul (SAW) Istanbul (IST) Lisbon (LIS)

London (LGW) London (LHR)

Lyon (LYS) Madrid (MAD)

Manchester (MAN) Moscow (DME) Moscow (SVO) Moscow (VKO) Munich (MUC)

Oslo (OSL) Palma Mallorca (PMI)

Paris (CDG) Paris (ORY)

Prague (PRG) Rome (FCO)

Stockholm (ARN) Toulouse (TLS) Vienna (VIE)

Warsaw (WAW) Zurich (ZRH)

European Airports On-‐Hme and Delayed Departures, September 2013


September 2013


Asian Region


The average on-‐Hme performance raHng among the Asian airlines we analyzed was 73.65% up significantly from August’s 65.61%. This is likely a result of several Chinese carries improving their on-‐Hme performance, including (CZ) China Southern, (MU) China Eastern, (CA) Air China, and (HU) Hainan Airlines. CancellaHons for the group remained relaHvely consistent at 1.97%. (BX) Air Busan was ranked number one among Asian airlines with an on-‐Hme performance of 96.23%, leading the majors carriers was (JL) Japan Airlines.

Overall, the on-‐Hme performance of Asian airports increased to 58.55% in September, almost matching its March 2013 performance. (ITM) Osaka InternaHonal Airport remains the leader of Asian airports with 93.04% on-‐Hme departure performance in September. A majority of the Chinese airports improved significantly over the last 30 days, including (PEK) Beijing and (PVG) Shanghai. 22.71% of flights were delayed 30 minutes or longer, which was an improvement from 30% in August. CancellaHons for the group were at 2.25% up slightly from 2.07% in August.


Note: The arrival status coverage threshold for the Asian Airlines group was set at 80%. For the Asian Airport group the departure status threshold was also set to 65%. For both groups the coverage was typically well above 80%.

31

September 2013


Asian Airlines

32


Rank Airline Sample Size On-time Late



1 (BX) Air Busan 2,072 96.23% 2.51% 0.58% 0.68% 0.10% 0.00% 27 (CA) Air China 32,451 70.47% 10.59% 6.02% 12.88% 2.21% 0.04% 29 (AI) Air India 11,086 69.10% 13.95% 6.75% 10.19% 0.78% 0.00% 25 (AK) Airasia 12,466 71.84% 14.31% 6.95% 6.91% 0.79% 0.00% 12 (NH) ANA 20,695 86.91% 7.82% 2.58% 2.68% 1.00% 0.00% 10 (EH) ANA Wings 7,080 88.78% 6.65% 2.35% 2.23% 0.34% 0.00% 18 (OZ) Asiana 9,366 80.03% 11.62% 3.70% 4.52% 0.13% 0.13% 16 (PG) Bangkok Airways 4,110 82.22% 9.67% 3.71% 4.40% 0.36% 0.00% 31 (JD) Beijing Capital 5,918 67.17% 11.01% 7.48% 14.32% 0.66% 0.02% 19 (CX) Cathay Pacific 8,376 78.11% 10.44% 4.41% 6.81% 2.58% 0.22% 26 (CI) China Airlines 5,220 71.45% 17.87% 5.48% 5.17% 0.75% 0.02% 30 (MU) China Eastern 47,645 67.35% 12.35% 7.09% 13.19% 4.49% 0.01% 28 (CZ) China Southern 47,342 70.00% 11.90% 6.38% 11.64% 2.94% 0.08% 41 (KN) China United 4,214 42.45% 15.13% 10.94% 31.46% 3.06% 0.02% 39 (PN) China West Air 2,071 51.19% 15.02% 10.39% 23.35% 0.97% 0.05% 21 (BR) EVA Airways 4,096 77.13% 10.62% 3.74% 8.51% 0.73% 0.00% 22 (G8) GoAir 3,224 74.89% 14.13% 5.32% 5.67% 11.32% 0.00% 35 (HU) Hainan Airlines 16,326 62.03% 13.71% 7.81% 16.43% 0.89% 0.01% 7 (HD) Hokkaido 3,496 89.25% 6.18% 1.94% 2.63% 0.97% 0.00%

34 (KA) Hong Kong Dragon 4,484 65.48% 14.30% 6.68% 13.54% 3.17% 0.00% 3 (6E) IndiGo 13,025 92.34% 5.37% 1.25% 1.04% 0.15% 0.00%

38 (QZ) Indonesia AirAsia 4,352 54.24% 16.61% 11.03% 18.11% 0.67% 0.00% 2 (XM1) J-Air 4,739 93.16% 4.76% 0.88% 1.16% 1.60% 0.04%

11 (JC) JAL Express 6,235 88.72% 7.48% 1.63% 2.12% 1.75% 0.05% 6 (3X) Japan Air Commuter 4,786 89.77% 5.57% 3.15% 1.51% 1.73% 0.00% 9 (JL) Japan Airlines 10,704 88.81% 6.07% 2.05% 3.01% 0.88% 0.06% 8 (NU) Japan Transocean 2,220 89.07% 7.49% 1.76% 1.63% 0.23% 0.05%

14 (9W) Jet Airways 8,082 85.42% 8.35% 2.99% 3.20% 0.26% 0.04% 5 (S2) JetKonnect 7,563 90.99% 4.21% 1.58% 3.23% 0.95% 0.00%

15 (KE) Korean Air Lines 12,997 85.38% 9.20% 2.69% 2.72% 0.28% 0.00% 23 (8L) Lucky Air Co 3,903 74.83% 11.11% 4.85% 9.16% 1.26% 0.05% 32 (MH) Malaysia Airlines 14,234 66.75% 15.49% 7.09% 10.66% 1.52% 0.00% 33 (PR) Philippine Airlines 2,814 66.05% 13.12% 7.09% 13.74% 1.71% 0.00% 36 (FM) Shanghai Airlines 7,817 61.62% 12.70% 7.45% 18.15% 3.80% 0.08% 17 (SQ) Singapore Airlines 7,544 81.28% 11.48% 3.38% 3.85% 0.49% 0.00% 24 (BC) Skymark Airlines 4,127 73.00% 14.48% 4.71% 7.82% 1.74% 0.00% 13 (SG) SpiceJet 3,238 85.51% 6.38% 2.68% 5.43% 6.64% 0.00% 4 (FD) Thai AirAsia 5,447 91.68% 4.80% 1.32% 2.20% 0.88% 0.00%

20 (TG) Thai Airways 7,783 77.18% 13.79% 5.10% 3.92% 0.32% 0.00% 37 (GS) Tianjin Airlines 11,058 56.98% 14.01% 8.08% 20.91% 2.12% 0.03% 40 (MF) Xiamen 14,000 46.17% 16.02% 11.21% 26.60% 2.99% 0.00%

Aggregate 408,406 73.65% 11.12% 5.44% 9.76% 1.97% 0.03%

September 2013



33

96.23% 70.47%

69.10% 71.84%

86.91% 88.78%

80.03% 82.22%

67.17% 78.11%

71.45% 67.35%

70.00% 42.45%

51.19% 77.13%

74.89% 62.03%

89.25% 65.48%

92.34% 54.24%

93.16% 88.72% 89.77% 88.81% 89.07%

85.42% 90.99%

85.38% 74.83%

66.75% 66.05%

61.62% 81.28%

73.00% 85.51%

91.68% 77.18%

56.98% 46.17%

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00% 100.00%

(BX) Air Busan (CA) Air China (AI) Air India (AK) Airasia (NH) ANA

(EH) ANA Wings (OZ) Asiana

(PG) Bangkok Airways (JD) Beijing Capital (CX) Cathay Pacific (CI) China Airlines

(MU) China Eastern (CZ) China Southern (KN) China United

(PN) China West Air (BR) EVA Airways

(G8) GoAir (HU) Hainan Airlines

(HD) Hokkaido (KA) Hong Kong Dragon

(6E) IndiGo (QZ) Indonesia AirAsia

(XM1) J-‐Air (JC) JAL Express

(3X) Japan Air Commuter (JL) Japan Airlines

(NU) Japan Transocean (9W) Jet Airways (S2) JetKonnect

(KE) Korean Air Lines (8L) Lucky Air Co

(MH) Malaysia Airlines (PR) Philippine Airlines (FM) Shanghai Airlines (SQ) Singapore Airlines (BC) Skymark Airlines

(SG) SpiceJet (FD) Thai AirAsia (TG) Thai Airways

(GS) Tianjin Airlines (MF) Xiamen

Asian Airlines On-‐Hme Arrivals, September 2013

September 2013



34

0.10% 2.21%

0.78% 0.79% 1.00%

0.34% 0.13% 0.36% 0.66%

2.58% 0.75%

4.49% 2.94% 3.06%

0.97% 0.73%

11.32% 0.89% 0.97%

3.17% 0.15%

0.67% 1.60% 1.75% 1.73%

0.88% 0.23% 0.26%

0.95% 0.28%

1.26% 1.52% 1.71%

3.80% 0.49%

1.74% 6.64%

0.88% 0.32%

2.12% 2.99%

0.00% 2.00% 4.00% 6.00% 8.00% 10.00% 12.00%
















Asian Airlines Flight CancellaHons, September 2013

September 2013



35

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
















Asian Airlines On-‐Hme and Delayed Flights, September 2013


September 2013


Asian Airports

36





29 Beijing (PEK) 22,747 36.17% 33.89% 14.31% 15.58% 2.23% 0.04%

18 Changsha (CSX) 5,479 55.30% 17.42% 9.35% 17.93% 1.64% 0.00%

34 Chengdu (CTU) 9,911 30.81% 23.81% 14.58% 30.71% 1.70% 0.08%

23 Chongqing (CKG) 8,028 45.69% 25.62% 10.92% 17.72% 1.82% 0.05%

16 Dalian (DLC) 4,344 58.39% 17.18% 8.22% 16.18% 1.40% 0.02%

7 Delhi (DEL) 11,310 87.90% 5.00% 2.36% 4.73% 1.94% 0.00%

8 Fukuoka (FUK) 6,522 87.87% 7.87% 1.82% 2.41% 0.67% 0.03%

35 Guangzhou (CAN) 13,854 23.00% 33.52% 16.50% 26.87% 3.45% 0.10%

22 Haikou (HAK) 3,053 50.74% 20.03% 10.92% 18.25% 2.52% 0.07%

31 Hangzhou (HGH) 7,514 33.86% 21.94% 13.84% 30.28% 2.99% 0.08%

15 Hong Kong (HKG) 13,626 68.38% 14.60% 6.27% 10.74% 3.21% 0.01%

3 Jeju (CJU) 4,804 90.48% 6.06% 1.81% 1.65% 0.08% 0.00%

21 Kunming (KMG) 10,841 53.46% 25.25% 8.75% 12.50% 4.61% 0.04%

2 Nagoya (NGO) 3,471 91.26% 4.20% 1.43% 3.06% 1.12% 0.06%

32 Nanking (NKG) 5,172 32.52% 20.34% 14.56% 32.54% 1.97% 0.04%

11 Okinawa (OKA) 4,195 82.53% 10.23% 3.33% 3.88% 0.50% 0.02%

1 Osaka (ITM) 5,749 93.04% 3.77% 1.53% 1.67% 0.80% 0.00%

4 Osaka (KIX) 4,852 90.05% 5.15% 1.82% 2.94% 0.37% 0.04%

20 Qingdao (TAO) 5,682 54.17% 16.82% 9.20% 19.79% 2.46% 0.02%

24 Sanya (SYX) 2,867 41.74% 23.83% 10.57% 23.87% 1.64% 0.00%

6 Sapporo (CTS) 6,288 88.21% 7.17% 1.95% 2.65% 1.53% 0.02%

12 Seoul (GMP) 5,508 82.49% 14.71% 1.22% 1.56% 0.13% 0.02%

14 Seoul (ICN) 10,174 70.97% 17.69% 5.24% 6.09% 0.23% 0.01%

25 Shanghai (SHA) 10,279 40.21% 26.68% 11.77% 21.30% 4.50% 0.04%

27 Shanghai (PVG) 13,319 39.59% 30.49% 12.81% 17.04% 2.15% 0.06%

33 Shenzhen (SZX) 9,747 31.52% 26.74% 12.69% 29.00% 5.70% 0.05%

13 Singapore (SIN) 7,888 81.82% 9.73% 3.85% 4.60% 6.06% 0.00%

10 Taipei (TPE) 7,140 83.42% 8.45% 2.88% 5.24% 1.43% 0.00%

5 Tokyo (HND) 18,159 89.57% 6.23% 1.79% 2.38% 1.20% 0.03%

9 Tokyo (NRT) 8,288 84.10% 8.41% 2.80% 4.64% 0.88% 0.05%

30 Urumqi (URC) 6,164 34.71% 26.18% 13.18% 25.87% 1.65% 0.07%

17 Wuhan (WUH) 5,733 55.71% 16.70% 8.60% 18.93% 2.22% 0.07%

26 Xiamen (XMN) 6,686 40.14% 14.78% 11.10% 33.92% 3.93% 0.06%

19 Xian (XIY) 9,985 54.95% 24.54% 7.98% 12.49% 1.54% 0.03%

28 Zhengzhou (CGO) 5,154 38.24% 22.01% 13.90% 25.75% 1.88% 0.10%

Aggregate 284,533 58.55% 18.70% 8.34% 14.37% 2.25% 0.04%

September 2013



37

36.17%

55.30%

30.81%

45.69%

58.39%

87.90%

87.87%

23.00%

50.74%

33.86%

68.38%

90.48%

53.46%

91.26%

32.52%

82.53%

93.04%

90.05%

54.17%

41.74%

88.21%

82.49%

70.97%

40.21%

39.59%

31.52%

81.82%

83.42%

89.57%

84.10%

34.71%

55.71%

40.14%

54.95%

38.24%

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00% 100.00%

Beijing (PEK)

Changsha (CSX)

Chengdu (CTU)

Chongqing (CKG)

Dalian (DLC)

Delhi (DEL)

Fukuoka (FUK)

Guangzhou (CAN)

Haikou (HAK)

Hangzhou (HGH)

Hong Kong (HKG)

Jeju (CJU)

Kunming (KMG)

Nagoya (NGO)

Nanking (NKG)

Okinawa (OKA)

Osaka (ITM)

Osaka (KIX)

Qingdao (TAO)

Sanya (SYX)

Sapporo (CTS)

Seoul (GMP)

Seoul (ICN)

Shanghai (SHA)

Shanghai (PVG)

Shenzhen (SZX)

Singapore (SIN)

Taipei (TPE)

Tokyo (HND)

Tokyo (NRT)

Urumqi (URC)

Wuhan (WUH)

Xiamen (XMN)

Xian (XIY)

Zhengzhou (CGO)

Asian Airports On-‐Hme Departures, September 2013

September 2013



38

2.23%

1.64%

1.70%

1.82%

1.40%

1.94%

0.67%

3.45%

2.52%

2.99%

3.21%

0.08%

4.61%

1.12%

1.97%

0.50%

0.80%

0.37%

2.46%

1.64%

1.53%

0.13%

0.23%

4.50%

2.15%

5.70%

6.06%

1.43%

1.20%

0.88%

1.65%

2.22%

3.93%

1.54%

1.88%

0.00% 1.00% 2.00% 3.00% 4.00% 5.00% 6.00% 7.00%

Beijing (PEK)

Changsha (CSX)

Chengdu (CTU)

Chongqing (CKG)

Dalian (DLC)

Delhi (DEL)

Fukuoka (FUK)

Guangzhou (CAN)

Haikou (HAK)

Hangzhou (HGH)

Hong Kong (HKG)

Jeju (CJU)

Kunming (KMG)

Nagoya (NGO)

Nanking (NKG)

Okinawa (OKA)

Osaka (ITM)

Osaka (KIX)

Qingdao (TAO)

Sanya (SYX)

Sapporo (CTS)

Seoul (GMP)

Seoul (ICN)

Shanghai (SHA)

Shanghai (PVG)

Shenzhen (SZX)

Singapore (SIN)

Taipei (TPE)

Tokyo (HND)

Tokyo (NRT)

Urumqi (URC)

Wuhan (WUH)

Xiamen (XMN)

Xian (XIY)

Zhengzhou (CGO)

Asian Airports DeparHng Flight CancellaHons, September 2013

September 2013



39

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Beijing (PEK) Changsha (CSX) Chengdu (CTU)

Chongqing (CKG) Dalian (DLC) Delhi (DEL)

Fukuoka (FUK) Guangzhou (CAN)

Haikou (HAK) Hangzhou (HGH) Hong Kong (HKG)

Jeju (CJU) Kunming (KMG) Nagoya (NGO) Nanking (NKG) Okinawa (OKA)

Osaka (ITM) Osaka (KIX)

Qingdao (TAO) Sanya (SYX)

Sapporo (CTS) Seoul (GMP) Seoul (ICN)

Shanghai (SHA) Shanghai (PVG) Shenzhen (SZX) Singapore (SIN)

Taipei (TPE) Tokyo (HND) Tokyo (NRT)

Urumqi (URC) Wuhan (WUH) Xiamen (XMN)

Xian (XIY) Zhengzhou (CGO)

Asian Airports On-‐Hme and Delayed Departures, September 2013


September 2013


Top 10 Lists

Rank Airline On-‐Time

1 (GF) Gulf Air 93.06%

2 (SA) South African 92.80%

3 (VO) Tyrolean Airways 92.24%

4 (AY) Finnair 91.54%

5 (U2) EasyJet 89.72%

6 (DL) Delta 89.32%

7 (IB) Iberia 89.31%

8 (JL) Japan Airlines 88.81%

9 (SK) SAS 88.81%

10 (SV) Saudi Arabian 88.79%

40

Rank North American Airlines On-‐Time

1 (HA) Hawaiian 94.66%

2 (CP) Compass 90.67%

3 (DL) Delta 89.32%

4 (9E) Pinnacle 89.30%

5 (QK) Jazz 88.67%

6 (US) US Airways 88.31%

7 (JIA) PSA 87.61%

8 (3M) Silver 87.53%

9 (AS) Alaska 86.75%

10 (FL) Airtran 86.72%

Rank European Airlines On-‐Time

1 (TF) Malmo Aviation 96.46%

2 (ZN) NAYSA 96.06%

3 (I2) Iberia Express 95.20%

4 (WF) Widerøe's 93.66%

5 (WA) KLM Cityhopper 93.34%

6 (KF) Blue1 92.37%

7 (CT) Air One CityLiner 92.25%

8 (VO) Austrian Airlines 92.24%

9 (AY) Finnair 91.54%

10 (LO) LOT - Polish Airlines 91.42%

Rank Asian Airlines On-‐Time

1 (BX) Air Busan 96.23%

2 (XM1) J-Air 93.16%

3 (6E) IndiGo 92.34%

4 (FD) Thai AirAsia 91.68%

5 (S2) JetKonnect 90.99%

6 (3X) Japan Air Commuter 89.77%

7 (HD) Hokkaido 89.25%

8 (NU) Japan Transocean 89.07%

9 (JL) Japan Airlines 88.81%

10 (EH) ANA Wings 88.78%

Airline On-‐Hme Arrival Performance by Region

Major InternaHonal Airlines North American Airlines

European Airlines Asian Airlines

September 2013


Top 10 Lists

Rank Airport On-‐Time

1 Minneapolis (MSP) 89.75%

2 Tokyo (HND) 89.57%

3 Detroit (DTW) 88.73%

4 Charlotte (CLT) 87.44%

5 Toronto (YYZ) 87.12%

6 Munich (MUC) 86.98%

7 Atlanta (ATL) 86.64%

8 New York (LGA) 85.90%

9 Seattle (SEA) 85.88%

10 Philadelphia (PHL) 85.83%

41


1 Honolulu (HNL) 92.10%

2 Salt Lake City (SLC) 90.01%

3 Minneapolis (MSP) 89.75%

4 Detroit (DTW) 88.73%

5 Calgary (YYC) 88.70%

6 Vancouver (YVR) 88.22%

7 Washington (DCA) 88.12%

8 Montreal (YUL) 88.04%

9 Charlotte (CLT) 87.44%

10 Toronto (YYZ) 87.12%


1 Oslo (OSL) 87.78%

2 Vienna (VIE) 87.02%

3 Munich (MUC) 86.98%

4 Copenhagen (CPH) 86.67%

5 Geneva (GVA) 84.50%

6 Toulouse (TLS) 84.50%

7 Prague (PRG) 84.41%

8 Madrid (MAD) 83.76%

9 Barcelona (BCN) 83.22%

10 Warsaw (WAW) 83.17%


1 Osaka (ITM) 93.04%

2 Nagoya (NGO) 91.26%

3 Jeju (CJU) 90.48%

4 Osaka (KIX) 90.05%

5 Tokyo (HND) 89.57%

6 Sapporo (CTS) 88.21%

7 Delhi (DEL) 87.90%

8 Fukuoka (FUK) 87.87%

9 Tokyo (NRT) 84.10%

10 Taipei (TPE) 83.42%

Major InternaHonal Airports North American Airports

European Airports Asian Airports

Airport On-‐Hme Departure Performance by Regions

September 2013


Appendix DefiniHons of Delays The following terms are used to describe and categorize the magnitude of flight delays:

§  On-‐>me – A flight is considered on-‐Hme if it arrives or departs at the gate less than 15 minutes arer the scheduled gate Hme.

§  Late – A flight is classified as late if it arrives or departs at the gate delayed from 15 to 29 minutes arer scheduled gate Hme.

§  Very Late – Very late includes flights that arrive or depart at the gate from 30 to 44 minutes arer the scheduled gate Hme.

§  Excessive – Excessive includes flights that arrive or depart at the gate 45 minutes or more arer the scheduled gate Hme.

Sample Size, CancellaHons, and Flight CompleHons §  Sample Size – Sample size data is a count of the number of flights for which FlightStats was

able to capture gate departure, arrival or cancellaHon data. §  On-‐>me & Delay Calcula>ons – The calculaHon of on-‐Hme and delayed flight percentages

include only those flights that were completed and for which FlightStats was able to collect final status (represented by Sample Size). Cancelled flights are not included in the delay calculaHons by subtracHng the number of cancellaHons from Sample Size before calculaHng on-‐Hme percentage.

§  Cancella>on – For the purposes of calculaHng cancelaHon percentages the number of cancelled flights is divided by the Sample Size.

Carrier SelecHon Criteria Carrier flight performance is assessed only for airlines where FlightStats can accurately determine the flight status gate data on a significant percentage of the scheduled passenger flights (no charter or unscheduled passenger flights, or cargo flights are considered). Typically 80% coverage is needed to for a carrier to be included in the analysis with coverage oren in the upper 90% range.

Airport SelecHon Criteria Performance is assessed only for airports where FlightStats can accurately determine the outcome of a significant porHon of an airport's departures of scheduled passenger flights (no charter or unscheduled passenger flights, or cargo flights are considered). Typically 80-‐90% coverage is needed for an airport to be included in the analysis with coverage oren in the upper 90% range. However, in Europe and Asia the coverage threshold was set lower to include a couple of key airports in the analysis.

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flightstats on-time performance report - september

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