Below are basic instructions for how to quote and bind a Flood Guard policy. If you have any questions, please call or e-mail us at 619-597-1188 or DLC@ProspectGeneral.com.

1. From the initial landing page, select the “Quotes” drop down at the top of the screen followed by “Start a new Residential Flood Quote”.

2. Confirm elgibility questions by clicking on the “yes” button. Once you have clicked “Yes”, the “Next” button at the bottom right-hand side will change from grey to blue. Press the blue “Next” button to proceed.

3. Enter the address and zip-code for the home location, then click “Validate.”

4. After validating the address, additional underwriting questions will appear on the screen. Answer the additional underwriting questions, and then click the “Validate” button one more time.

5. After all responses have been validated, the “Next” button at the bottom will again change from grey to blue. Click the “Next” button to proceed. (NOTE: If the “Next” button does not immediately turn blue, then try clicking the “Validate” button one more time)

6. Select coverage amounts by entering values into input boxes, or using coverage sliders.

a. To use the input boxes, click on “Coverage A – Building Property” and the slider will disappear, and the input box will become editable.

7. Enter deductible, and then you can use the “Next” button to proceed to the next screen.

a. NOTE: The Cost Value Type dropdown (for Contents) can be toggled between Actual Cash Value (ACV) and Replacement Cost Value (RCV).

8. Select the appropriate Policy Term. 9. Enter the insured’s first and last name.

a. NOTE: The email and phone number fields pre-populate with the agency contact info. This is the e-mail that will receive payment receipts! You can overwrite these fields with the insured’s contact information.

(See Next Page for Insured Information Screen shot)

10. If you do not have an additional interest to add you can simply click “Next” at the bottom right of the screen.

11. To add an additional interest, fill in the Name and Interest boxes, then click “Insert”.

12. Once you have “inserted” an Additional Interest, you will see it at the top of the screen. Now press the “Next” button at the bottom of the screen to proceed.

13. If you do not have a mortgagee to enter, you can simply click “Finish” at the bottom right-hand side of the screen to proceed.

14. To enter a mortgagee, begin typing the mortgagee info into the name field, then click “validate”. Doing so will search our database of saved mortgagees.

15. A mortgagee list should appear. Select the correct mortgagee.

16. Once you select a mortgagee, the mortgagee information will populate on the screen. A Loan Number field will become available, enter the appropriate loan number.

17. After you enter the loan number, click the “Add” button. The loan information is now saved. Click the “Finish” button at the bottom right-hand side of the screen.

18. After pressing “Finish” on the Mortgagee tab, you’ll be redirected to the

“Documents” tab. You will see a PDF hyperlink to the “Quote Summary.” This is the application to be completed by the insured. Press the hyperlink, and save this PDF onto your desktop or wherever you prefer on your PC.

19. The completed application can be uploaded into the system via the “Archived Files” tab on the “Documents” tab.

20. Once you’ve successfully saved a copy of the Quote Summary, you can click on the “Payment & Binding” tab on the left-hand side, underneath the “Documents” tab.

(See Next Page for Documents Screen shot)

21. Select the Billing Type, Payment Plan, and Payment Type from the drop downs.

22. Next, complete the payment information accordingly. 23. Once the payment info is entered, click the “Pay and Process” button (The

Pay and Process saves the payment information – it does not issue the policy).

NOTE: THE POLICY IS NOT YET BOUND.

24. To bind, and issue policy enter/confirm the “Effective Date”, and click the blue

“Issue Binder” button.

25. After clicking “Issue Binder” you’ll be redirected to the “Documents” screen. From here, you can click on the Declarations Pages hyperlink or the Full Policy Jacket hyperlink to print the policy documents. (You’ll be notified that the policy was successfully issued with a red message at the top of the screen.)

Press To Bind

That’s it! Thank you for your business. If you have any questions, feel free to contact us:

DLC@ProspectGeneral.com (619) 597-1188 (Ext. 139)