frequently asked questions during webinars by jomar hilario

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Frequently Asked Questions

during webinars by Jomar Hilario

1


“Do I need a mic/webcam to join the

webinar?”2


No, you don’t need a mic nor a webcam to

join the webinar.

3


“I can’t find the chatroom. Where

can I see it?”4


If you are watching the webinar via GoToWebinar

(GTW),5


only the Question box is available.

6


If you wish to see the chatroom, you

may go toJustin.TV/jomarhilario

7


“I can’t activate my mic. I want to ask something.”

8


If you have any questions, please enter them in the

Question box.9


“Can Jomar see my questions entered in the

Question box?”10


Yes, Jomar can see the questions you

have entered in the Question box.

11


“I can’t hear/see anything. Help!”

12


The latest version of Flash Player is

required to run the webinar.

13


You can get it in:get.adobe.com/

flashplayer

14


Refreshing can also solve this issue. To

refresh in GTW,

15


close the webinar window and click your unique link

once more.16


To refresh in JustinTV, simply

press F5.

17


“Audio is choppy on my end.”

18


If the audio is choppy on every attendee’s end,

19


it’s probably a technical issue.

20


We will try to resolve it before proceeding

with the webinar discussion.

21


However, if only you are experiencing this

issue,

22


it means you have a slow internet

connection speed.

23


Time for an upgrade! :)

24


“Can I watch the webinar using my iPad/iPod Touch/

iPhone?”25


Yes. Simply download the Citrix

application here:JHilario.com/

gotowebinarapp26


Or pay for the JustinTV application

here:JHilario.com/justintvapp

27


For Android users:JHilario.com/

gotowebinarandroid

28


For Android users:JHilario.com/

justintvandroid

29


“Is the webinar recorded?”

30


Yes. The recording of the webinar is

available for viewing

31


for 48 hours from the time the webinar

ended.

32


You can find the recording in

Justin.TV/jomarhilario

33


For exclusive webinars (MMI,

OMC, etc.),

34


Recording of the webinars will be posted inside the

membership sites.35


Did not find the answer to your

questions?36


Email us at:[email protected]

[email protected]

37

Successful people askbetter questions,and as a result,they get better answers.

“

”Anthony Robbins

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