CURRICULUM VITAE

G Srinivas E-mail:g.srinivas9@outlook.com Mob No: 9963428241Career Objective

To work in a dynamic and challenging environment where there is an opportunity of self-improvement in technical, individual and group based work that will ultimately lead to the further development of my career and of the organization.

Work Experience in IT

I have experience in IT- Desktop Support Engineer.

Worked in Page point Services Private Limited in Hyderabad as Technical support Engineer from July 2009 to Jun 2011.

Presently Working at Digicall Teleservices Private Limited in Hyderabad as Desktop Support Engineer from July 2011 to till date.

Technical Knowledge

Hardware and Networking.

Education Qualification

B.com Completed From Osmania University.

Windows Server Skills:

Installation and Troubleshooting of various Operating Systems like Windows 2000, Windows xp, Windows7, Windows 2003 and Windows 2008.

Installing and Configuring Windows Server 2008, 2008R2, 2012. Implementing group policies on user level and system level. Configuring and maintaining Active Directory Services on Windows Server 2008

domain controllers. Managing Active Directory user Account, File Print Server, DHCP, DNS, FTP and other

project related servers Management. Configuring and troubleshooting Application Servers like AD, DHCP, DNS, FTP, Anti-

Virus, File and Printer Servers. Restricting users by implementing Group Policies and working with different options

of Group Policy Management Console. Install and configuring the network print server and troubleshooting. Installing software’s like Microsoft Office 2007&2010, Norton Utilities,Macfee,Trend

Micro, Dame Ware Mini Remote Console. Install and Configured FTP and Maintain. Configuring Email like Microsoft Exchange. Installation and updating Antivirus tool on all Infrastructure Management Servers. Configuration and Maintenance Trend micro Antivirus server. Maintaining the network infrastructure, installation and configuration of network

client and workstations manage local and domain workgroup. Deploying Operating Systems, Applications packages, Windows updates.

Digcall Teleservices Private Limited (Duration: July 2011 to Till date)

Roles and Responsibilities:

Responsible for Desktop support for all servers and client related issues. Installing and Managing Windows Server range operating systems (2008, 2008R2,

2012). Installing, Configuring and maintaining of Microsoft operating systems (Windows

XP, Vista, Windows 7). Troubleshooting various Operating systems. In Active directory user account creation, deletion, and configuration. Installed and configure maintenance and update of Trend Micro antivirus server

and client. Map network Driver and applying share permission to the shared folders. Managing and troubleshoot network LAN in desktops and laptops. Installing and configuring Microsoft outlook and windows live mail, PST backup,

import, export. Created images for various divisions for all desktops and laptops using Ghost. Installing the SQL and MY SQL servers Remotely monitoring and managing servers using utilities like RDS and VNC

Viewer. Attending the tickets and solving the client end issue are any other network and

hardware issue etc. Knowledge on backup and recovery using NT backup Utility. Installing Tech info Dialer and Coral Dialers many other. Documentation of server’s infrastructure.

Personal Details:

Name : G SrinivasFather’s Name : G BalaSwamyDate of Birth : 20-05-1987Languages Known : English, Hindi &Telugu.Address : Plot No: 30-276/13/30A,P B Nagar Colony,Neredmet,Sec-500056.

Interests: I have more interests in Information and Network security.

Declaration

I hereby declare that the above information is true to the best of my knowledge and belief.

Date:Place: Hyderabad