getting started with using sms in the nhs
DESCRIPTION
A short descriptor of our service for the NHS, using SMS for Surveys, Marketing and Patient EngagementTRANSCRIPT
eMbark
Good HEALTH
I N N O V A T I O N F O R H E A L T H C A R E
ENGAGEsms SMS Based Communication
PATIENT ENGAGEMENT The Building Blocks of Quality
International Business Centre, Delta Crescent, Warrington WA5 7WQ t: +44 (0)1925 715132, f: +44 (0)1925 715177, e: [email protected], www.good4health.co.uk
Good HEALTH
I N N O V A T I O N F O R H E A L T H C A R E
2ENGAGEsms
SMS-Based CommunicationAre you interested in new ways of engaging with your patients?•
Are traditional methods less successful than you want?•
Would you be keen to try out SMS-Based contact?•
If the answers are yes, then a ‘ENGAGEsms’ may be for you!
Good4Health has launched a way of using SMS, WAP and WEB to improve contact with patients across the NHS.
We provide full support with this product, to help you to create and manage contact forms, surveys, voting panels and info channels.
ENGAGEsms allows you to immediately measure the impact of SMS on your organisation and to quickly integrate mobile contact into your portfolio.
We have built in the following as standard;
• Built-in Corporate Governance – Approval sign-off• Easy to use interface for design and reporting• Enterprise-Class design – hooking into back-end systems• Ability to send Surveys to random recipients from your CRM• Large numbers of questions split across users• Free to Send/Receive – you bear the costs• Short-Code number for easy initiation• Ability to add Interactive Voice (IVR) surveys• Full support for WAP surveys• Can be used to enhance eMail, using SMS reminders• Multi-Lingual support for Social Inclusion• Bridges the Digital Divide• Improve your Knowledge Base
With ENGAGEsms, you can run surveys for under £1.
INSTANT • SIMPLE • INEXPENSIVE • RELEVANT • CONSISTENT
“Communicating with Patients and acting on their feedback to shape services in the NHS is fundamental to putting quality at the heart of the NHS“ - Joan Saddler, Director of Patient and Public Affairs, DoH
ENGAGEsms
Good4Health LimitedInternational Business CentreDelta Cr, WestbrookWarrington WA5 7WQ w: www.good4health.co.uk e: [email protected] t: +44(0)1925 715132
CONTACT uSWe would love to hear from
you. If you have any questions
or suggestions or would like
an on-site demo, please call
1
4
Design the survey online using our secure web application
View the results report online in real-time
3 Participant receives a question as a text message
then replies with a text message
2 Pass for approval