FPT Telecom International

FPT Telecom International 68 V Vn Tn, Qun 3, TPHCMTel: 08.73002222 . Fax: 08.62971197

GII THIU DCH V IVOICEFPT TELECOMI.GII THIU DCH V iVOICE Dch v iVoice FPT hot ng trn cng ngh IP NGN (Next Generation Network) vi dy u s 73.xxx.xxx mang n rt nhiu tin ch h tr ngi dng v doanh nghip. iVoice l dch v in thoi c nh u tin ti Vit Nam c nng lc cung cp a dch v, nhiu tnh nng h tr trn 1 kt ni. To s khc bit vt tri v cng ngh in thoi v khc phc cc nhc im ca h thng thoi trn nn analog. iVoice hin ang cung cp dch v cho 3 nhm i tng:

-Ngi tiu dng (in thoi c nh, 176)

-Doanh nghip (Hosted PBX, IP Centrex, SIP Acc, SIP Trunk, DID/DOD)

-i tc quc t (VoIP, Voice termination, DID/DOD...)

II.CC U IM CA DCH V iVOICEDch v iVoice FPT p ng c nhu cu a dng ca khch hng v khc phc c cc nhc im ca h thng thoi trn nn analog

Cht lng Gi c - Thi gian p ngCht lng thoi tt, tc kt ni nhanh

Gi cc r hn so vi in thoi truyn thng (PSTN)

Th tc trin khai n gin v thi gian trin khai, lp t dch v nhanh (1-5 ngy)

Qun l thun tin:c ch ng la chn s in thoi :

Qui hoch thng nht u s: Doanh nghip c th qui hoch 1 s in thai duy nht cho tan quc, thun tin cho khch hng giao dch v PR cho cng ty.

Gi nguyn u s khi di di, m rng vn phng

D dng theo di chi tit cuc gi v cc ph pht sinh hng ngy.

Nng cao tnh bo mt ca h thngKhng lo lng v vic b trm cc hoc nghe ln cc cuc gi

Gii hn cc: trnh tnh trng s dng vt chi ph thoi

Nhiu dch v cao cp:Hosted PBX

IP Centrex

Call center

Contact Center

Video ConferenceIII.MT S KH KHN CA DOANH NGHIP Chi ph in thai hng thng cao

Phi qun l qu nhiu u s, gy bt tin cho khch hng

Tr nhiu chi ph u t tng i ban u.

Qun l h thng cha thun tin, cn ph thuc nh cung cp mng

Cui thng mi c bng k chi tit cuc gi, kh kim sat cc

Kh gi u s cn phi thay i tr s vn phng

Khng ng dng c cc cng ngh mi: n gin, hiu qu cao

IV.CC VN KHCH HNG QUAN TMLi ch khi s dng dch v Ivoice?Ivoice c rt nhiu u im so vi h thng in thoi analog truyn thng: Gi r, kt ni nhanh, cht lng tt

D dng theo di chi tit cuc gi v cc pht sinh thng qua website

Khng cn thay i c s h tng hin c ca khch hng

Ngi dng khng cm nhn c s thay i

Di a im, khng i s

Qun l u s tp trung

Khng th nghe trm v trm cc

C nhiu dch v gi tr gia tng

iu kin c th s dng dch v IvoiceCh cn c kt ni Internet ADSL, FTTH hoc leased line ca FPT.

C th s dng dch v Ivoice trn ng Internet ca VNN, Viettel khng?Ivoice khng th kim sot c vn QoS trn ng truyn ca cc nh cung cp khc nn khng th m bo cht lng cuc gi nh trn ng truyn ca FPT. V vy, hin nay Ivoice ch cung cp dch v trn ADSL, FTTH hoc leased line ca FPT.

Khi tn hiu Internet b nghn th cht lng Ivoice c b nh hng khng?Trng hp tn hiu truy cp Internet chm do nghn mch vn khng nh hng n dch v v cht lng cuc gi ca Ivoice.

Tn hiu Ivoice v tn hiu Internet khng b nh hng ln nhau.

S dng Ivoice trn cng ng truyn truy cp Internet c lm gim tc truy cp khng?Ivoice s dng chun G729 trong giao tip thoi nn gi tin rt nh (24Kb). V vy bng thng s dng cho Ivoice khng ng k so vi bng thng ca cp quang.

Tuy nhin, khch hng hon ton yn tm, Ivoice cam kt nng tc ng truyn min ph ty theo s lng u s in thoi m khch hng s dng.

C th s dng nhiu line thoi trn cng mt kt ni Internet khng?Bng thng s dng mt line thoi rt nh. V vy, khch hng c th s dng ng thi nhiu u s trn mt kt ni

.

C phi thay i h thng thoi hin c khng? Khch hng khng cn phi thay i g trn h thng in thoi ni b hin c.Nu c IP PBX th c th s dng ngay dch v Ivoice.

Nu c TDM PBX th cn trang b thm b chuyn i IP Analog.

Chi ph u t cho dch v Ivoice c t khng?Ty theo hin trng h thng m khch hng s khng tn thm chi ph hoc ch cn u t mt chi ph rt nh l c th s dng dch v Ivoice.

V.CC M HNH KT NI1. Doanh nghip s dng tng i Analog (TDM PBX)

2. Doanh nghip s dng tng i IP (IP PBX)

3. Hosted PBXHosted PBX l dch v in thoi tng i o cho php doanh nghip thit lp h thng tng i ni b m khng phi u t h thng tng i, khng mt nhn s qun l, bo tr, d dng m rng,

V d : Khch hng l Doanh nghip ch c mt tr s (khng c chi nhnh) v khng trang b tng i ring

Kt ni Internet thng qua ng truyn ca FPT v s dng dch v Hosted PBX ca FPT S dng IP Phone hoc Analog Phone gi.

Khi :H thng cc my nhnh c th gi in thoi ni b cho nhau m qua mt tng i o. Doanh nghip khng phi tn chi ph u t h thng tng i PBX nh bnh thng

M hnh gii php

4. IP CentrexIP Centrex l dch v thoi c nh dnh cho cc doanh nghip c nhiu chi nhnh ti cc im khc nhau trn ton quc, cho php thit lp h thng mng ni b. Theo , cho php cc cuc in thoi gia cc nhnh trong h thng khng phi tn khon cc ph thoi no

IP Centrex em n li ch ln v:

Chi ph: Khng phi u t h thng tng i PBX, khng phi tr khon cc ph thoi pht sinh trong h thng mng ni b

Tin li: Khng phi bm u s lin tnh, s in thoi cn gi m ch cn s ext.

Nhanh chng: D dng thit lp v kim sot h thng ext ni b ton quc

V d: Khch hng l Doanh nghip (c th c nhiu chi nhnh v khng trang b tng i ring mi chi nhnh

Kt ni Internet thng qua ng truyn ca FPT v s dng dch v IP Centrex ca FPT

S dng SIP Phone hoc analog phone gi

M hnh gii php:

5. DID-DODDID/DOD l dch v cho php doanh nghip va c h thng tng i ni b vi nhiu my nhnh, va c s in thoi trc tip.

Vi DID/DOD, doanh nghip c th s dng s my nhnh, hay s my trc tip trn cng 1 thit b in thoi

V d: Khch hng ng k s dng dch v Hosted PBX v DIDDOD ca FPT.

Khch hng ng k dy s ring, dng trt tng i.

S 730 01111 s dng lm s tng i.

S 730 01115 l s DIDDOD c cp ring cho anh A.

Khi :Bn ngoi c th gi anh A bng 2 cch:

Bm S 730 01111, ext 103.

Bm trc tip s 730 01115. Anh A c th gi ra ngoi bng 2 cch:

Bm s 9, s in thoi cn gi.

Bm trc tip

M hnh gii php:

Mi thng tin chi tit, xin vui lng lin h:Nguyn Phc Bo LongAccount Manager - VoIP Dept.FPT TELECOM INTERNATIONAL68 Vo Van Tan, Dist. 3, HCMC,VietnamTel: + 84 8 73057345. Mobile: + 84 905 710 588Email: longnpb@fpt.net