gioi thieu logico ha noi 2014
TRANSCRIPT
LOGICO - I TC TIN CY
H S NNG LC
CNG TY LOGICO H NINM 2014GII THIU LOGICO
1. Thnh lp v pht trinCng ty Logico H Ni khi ngun t mt c s hot ng nm 1997 chuyn v cc thit b cng ngh cao : my tnh, my chiu n nm 1999 th Cng ty TNHH Tin Hc Long gia ( Logico co., Ltd ) chnh thc c thnh lp. Nm 2001 Logico tr thnh nh phn phi chnh thc ca Sony v nm 2002, cng ty n cho s ra i ca Chi nhnh Cng ty TNHH Tin Hc Long Gia ti H Ni. Vo nm 2011, Logico c chn l nh phn phi c quyn ca Radvision ti th trng Vit Nam v l nh phn phi ca Aver vo nm 2013. Vi s pht trin ngy cng ln mnh Logico dn khng nh c thng hiu ca mnh trn th trung. Th phn cc sn phm Logico phn phi m rng tng ngy v h qu tt yu ca s pht trin ny l Cng ty TNHH Logico H Ni ra i vo nm 2012 vi thng hiu mi l ADEMAX. Hin nay cc sn phm m Logico H Ni phn phi l : Video Conference, Audio Conference, IP Camera, CCTV, My chiu, My nh, My quay, My tnh, My ch, Mn hnh LED, my iu ha, H thng m thanh-hnh nh gia nh, Cc thit b mngT nm 2003 n nm 2012, Logico H Ni t ho l n v c doanh s v s lng my chiu Sony bn ra ln nht ng Nam v nm 2013 t danh hiu Nh phn phi s 1 v my chiu Sony ti Chu Thi Bnh DngS d Logico H Ni t c nhng thnh tu ny l v Logico H Ni i theo con ng ring ca mnh, hon ton khc bit vi cc n v phn phi sn phm khc. Ngoi vic cung cp nhng sn phm cht lng, Logico H Ni cn a ra nhng gii php ph hp em li li ch cao nht cho khch hng. Hn na Logico H Ni lun cao ch chm sc khch hng v dch v sau bn hng ngi mua c tht s hi lng.Mc tiu ca chng ti l xy dng mi quan h hp tc lu di v bn cht vi tt c cc khch hng; Li ch ca khch hng l iu Logico H Ni quan tm hng u. Bng vic hp tc, chia s nhng bn khon ca khch hng, Logico H Ni hy vng c th gip tt c cc khch hng t c hiu qu cao nht cho nhu cu ca mnh.Logico H Ni xin gi li cm n chn thnh v mong mun hp tc n tt c cc khch hng. 2. Tng qut v Logico H Ni:
Cng ty TNHH Tin Hc Long Gia :
-Ngy thnh lp: Thng 12 nm 1999
-Tn giao dch: Cng ty TNHH Tin Hc Long Gia
-Tn giao dch Quc t: LOGICO.,LTD
- M s thu : 0301888879
-Vn php nh: 9.000.000.000 VN
-Vn lu ng: 26.000.000.000 VN
-Tng nhn s: 71 ngi-Gim c: Bi Th Lan Hng
-Tr s chnh: 409 V Vn Tn - Qun 3 TP. H Ch Minh
Tel: (84-8) 38399743 Fax: (84-8) 38399743
Website : http://logicovn.com Email : [email protected] - Chi Nhnh LOGICO H Ni:
P1806 Nh 34T Hong o Thy Cu Giy H Ni
Tel: (84-4)62567666 Fax: (84-4) 62822561
Website: www.logicovn.com email : [email protected] Thnh lp: Thng 7 nm 2002
Tn giao dch: CN Cng ty TNHH Tin Hc Long Gia Ti H Ni.
Tn giao dch Quc t: LOGICO BRANCH
M s thu : 0301888879001
Gim c : Bi Mnh CngCng ty TNHH Logico H Ni:
-Ngy thnh lp: Thng 12 nm 2012-Tn giao dch: Cng ty TNHH Logico H Ni
-Tn giao dch quc t: LOGICOHANOI CO.,LTD
-M s thu: 0106062951
-Vn iu l: 7.000.000.000 VN
-Gim c: Nguyn Danh Thun
-Tr s chnh: S 137 ng Nguyn Ngc V Phng Trung Ha Qun Cu Giy H Ni
-Vn phng giao dch: 203 A2/DN3 158 Nguyn Khnh Ton Cu Giy H Ni
Tell: (84-4)62567666 Fax: (84-4)62822561
Website: logicohanoi.vn; ademax.com.vn
Email: [email protected]
3. Thnh tu v nh hng pht trin : 3.1 Thnh tu : Vi s tng trng khng ngng, ngun ti chnh ca Logico H Ni ngy mt ln mnh : vn php nh t 1 t ng tng ln 3 t, ri 4,5 t, hin nay l 9 t ng; vn lu ng t 3 t ng, ln 9 t, hin nay tng ln ti 26 t ng. Vi tim nng hin c nhng con s ny trong tng lai s khng dng li ... i vi cc nh sn xut, Logico H Ni lun l i tc m h tm kim t mi quan h hp tc lu di. Ring vi SONY, Logico c mt qu trnh gn b bn vng. Mi quan h tt p ny gip Logico gt hi c nhng thnh tu rc r: lin tip trong 13 nm t doanh s t ra ca Sony. Vi My chiu thnh tu t c cn ln hn rt nhiu, nh gii thiu trn: Lin tc t nm 2003 n nm 2012 Logico H Ni l n v c doanh s v s lng bn ra ln nht khu vc ng Nam v nm 2013 l nh phn phi s 1 ti Chu Thi Bnh Dng. V cc thit b chuyn dng ca Sony, Polycom, Radvision, Aver, BoschLogico H Ni c vai tr kh quan trng: Mt trong nhng n v u tin khai ph th trng Vit Nam. n nay Video Conference, Audio Conference, Plasma, IP Cam, CCTV ca Sony, Polycom, Radvision, Aver l mt trong nhng s la chn m khch hng lu nht.
Logico H Ni hin nay cn l i tc s 1 ca Polycom v cc sn phm chuyn dng.
Logico H Ni cn l i l phn phi ca cc hng ni ting v Bng LED, My ch v My iu ha.Trong sut qu trnh hot ng, Logico H Ni thit lp c mt h thng i l dy c khp ba min Bc-Trung-Nam. Hn th na Logico H Ni cn thc hin mt iu ti quan trng i vi bt k doanh nghip kinh doanh no, l thit lp c mi quan h bn cht vi mng li khch hng ngy cng m rng ca mnh.H thng i tc ca Logico H Ni:
Logico H Ni hng ti khch hng tt c cc lnh vc, ring khi gio dc, y t v cc t chc x hi Logico H Ni c nhng chnh sch u i c bit gp phn h tr gio dc v y t pht trin, hin nay c rt nhiu trng i hc, bnh vin l khch hng quen thuc ca Logico H Ni : i hc Quc Gia, i hc Y, i hc Ngoi ng, i hc Xy Dng, Hc vin Ngn Hng, vin 108
i vi khi c quan nh nc Logico l mt i tc m h rt mun hp tc bi s h tr tt nht v tc phong lm vic chuyn nghip ca cn b nhn vin Logico. Mt s c quan v ang hp tc : B Cng Thng, B Lao ng; B Thng tin truyn thng; B cng an; Vin v sinh dch t Trung ng; Cc ng kim Vit Nam; D n ci cch lut - Vin Kim St Nhn Dn ti cao; Cc tc chin BTTM; Cc y t d phng & Mi trng; Cc Qun l cnh trnh-B Thng mi; Vin Y Hc Lao ng v V Sinh Mi Trng, Tng Cng ty Trc Thng Vit Nam
i vi cc t chc v cc doanh nghip trong nc Logico H Ni lun quan tm v c s h tr cng nh dch v ti u, hin gi mt s i tc ln ca Logico H Ni l : Bo Him Nhn Th Vit Nam, Tng Cng ty in lc Vit Nam; Cng ty C phn Bo Him Petrolimex; Ngn hng chnh sch tnh H Ty; Ngn Hng Quc T Vit Nam; Ngn hng Nng nghip v pht trin nng thn T Lim; Ngn hng ng Nam
i vi cc t chc v cc doanh nghip nc ngoi Logico H Ni c bit ch v c gng thit lp quan h bn cht : vn phng i din ca MICROSOFT ti Vit Nam; T chc lao ng quc t; UNICEF; i din EU ti Vit Nam; cng ty thp Zamil H thng i l ca Logico H Ni c khp c nc : H Ni : 150; Hi Phng : 10; Qung Ninh : 04; Thi Nguyn : 03; Thi Bnh :01; Hi Dng : 01; Thanh Ha : 04; Hu : 05; Nng :02; Qung Bnh : 01; Qung Tr : 02; TP H Ch Minh : 175 Logico H Ni mong mang li cho khch hng ca mnh nhng cng ngh mi nht cng vic ca h c thc hin hiu qu nht. 3.2 nh hng pht trin:Trong thi i ngy nay, th gii ang c xu th ton cu ho, xo b cc ro cn vn ho, thng mi tin ti s ho nhp. Vit Nam cng ang c nhng thay i ln v sp c nhng bc tin quan trng. y l c hi nhng cng l thch thc ln, mi doanh nghip u phi thn trng trong tng bc i ca mnh. Trc tnh hnh Logico c s chun b k cng c th thch ng vi bt k bin ng no. Vi chnh sch tn tu vi khch hng, o to i ng nhn vin chuyn nghip, trnh cao v nhng chin lc hp l, mc tiu ca Logico l : mang thng hiu LOGICO n vi ngi tiu dng Vit Nam v hng ra th gii.4. Cc lnh vc hot ng chnh ca Logico H Ni:
4.1 T vn gii php v cung cp thit b cng ngh thng tin
4.1.1 H thng hi tho truyn hnh :
Vn t ra cho cc t chc hin nay l gii quyt cng vic nhanh nht v t hiu qu cao nht m chi ph b ra l thp nht. Cc cuc hp ni cc cng ty a ra v quyt inh cc vn quan trng ca bt k t chc. V cc cuc hp ny din ra thun tin v hiu qu Cng ty Logico H Ni c mt gii php gip khch hng l s dng h thng hi tho truyn hnh. Vi gii php ny d nhiu a im khc nhau, thm ch l cch xa na vng tri t th cng c th t chc mt cuc hp ch cn chun b trong vng 5 pht. Logico c th t vn cho khch hng nhng phng n tt nht, ph hp nht khi s dng h thng Video Conference ca Sony v Polycom, Radvision, Aver m Logico H Ni ang phn phi.
Bn cnh Logico H Ni cn c cc gii php cho cc h thng m thanh hi tho cc cuc hi hp c din ra vi phong cch chuyn nghip, v t hiu qu cao. mng ny Logico H Ni c nhng thit b m thanh ti tn ca SENNHEISER, PHILIP BOSCH hay TOA ph hp vi bt k khch hng kh tnh no.
4.1.2 H thng Camera gim st :
Hin nay nhu cu dng camera gim st ngy cng ph bin hn, khng ch cc c quan mang tnh c th (Cng an, Ngn hng) cn dng m cc doanh nghip, siu th, trung tm gii tr cng c nhu cu s dng. y l mng thit b chuyn dng ca Logico H Ni, mng ny Logico H Ni c nhng chuyn gia c o to kh chun mc. Khng ch ln nhng gii php tng th, cc chuyn gia k thut cn c nhng gii php tch hp vi cc thit b sn c to s hon ho cho s vn hnh ca ton h thng. Vi h thng Camera gim st mang thng hiu Sony, Ganz (CBC), Aver, Swill, Siqura, Computar (CBC), Dicated Micros khch hng c th hon ton hi lng khi s dng.
4.1.3 My ch:Hin nay nhu cu lu tr thng tin l v cng quan trng, c bit l cc doanh nghip v cc c quan nh nc. phc v cho vic qun l ti nguyn ca mng (mng INTERNET, mng LAN, WAN ), Logico H Ni cung cp dch v t vn gii php v cung cp my ch, gip cho cc khch hng lu tr v qun l thng tin ca mnh mt cch khoa hc v hiu qu. Hin nay Logico H Ni l i l phn phi My ch ca cc hng: HP, IBM, DELL
4.1.4 H thng trnh chiu :H thng trnh chiu ca Logico H Ni mang thng hiu Sony (my chiu), Apollo, Dalite, Regent (mn chiu)y l cc thit b ti cn thit cho bt k t chc no t doanh nghip kinh doanh cho n cc c quan hnh chnh s nghip. mng ny Logico H Ni lun cp nht cc thit b hin i nht bt kp vi s pht trin ca khoa hc cng ngh, ng thi mang n s tin ch cho nhu cu s dng ca khch hng. Vi t cch l nh phn phi chnh thc ca Sony ti Vit Nam, Logico H Ni lun c s h tr tt nht cho khch hng, m bo cho khch hng hiu qu ti u khi s dng h thng trnh chiu ca Sony.
4.1.5 Thit b dn dng :
Cc sn phm m Logico H Ni phn phi chnh l ca cc hng Sony, DTEG, IBM : My nh, my quay k thut s, Plasma-LCD TV, My tnh, bng-a-th nh, my ghi mKhng ch cung cp nhng thit b t tiu chun cao v cht lng, Logico H Ni cn c h thng t vn, chm sc khch hng nhu cu khch hng c p ng mt cch tt nht. 4.1.6 Thit b m thanh, cc thit b hin th :
Mng gii tr l mng Logico H Ni v cng ch trng, v gii tr l mt phn khng th thiu v lm cn bng cuc sng con ngi. Vi thit b m thanh ca cc hng : JBL, HARMANCADON, PHILIP BOSH; cc thit b hin th: SAMSUNG, LG, HITACHI, SONY Logico H Ni mun trang b nhng h thng m thanh hnh nh hon ho nht cho khch hng.
4.1.7 Mn hnh in t LED:
gp phn nng cao vic qung b sn phm, thng hiu cho cc doanh nghip; vic tuyn truyn, vn ng ca cc c quan nh nc, chng ti c sn phm mn hnh LED multicolor, fullcolor cho cc mc ch ny. Mn hnh chng ti c ch to trn dy truyn cng ngh hin i theo tiu chun quc t bi nhng hng nghin cu v sn xut LED ng dng hng u th gii: CREE, ZENIGATA SHARP, BRILLIANCE, PHILIPS m bo cht lng sn phm t ng cp quc t (CE, ISO, UL, KEMAEUR), tui th cao, tit kim in nng, thn thin vi mi trng, m bo cht lng v mang li hiu qu cao cho khch hng.Sn phm mn hnh in t LED ca Logico c y chng loi phc v a dng cc ng dng: trong nh, ngoi tri, multicolor v fullcolor.
4.1.7 H thng iu ha khng kh:Logico H Ni l nh cung cp gii php chuyn nghip i vi h thng iu ha khng kh. Chng ti hin ang cung cp cc thit b iu ha chnh hng: Fujitsu, Carrier, Panasonic, LGKhng ch cung cp gii php v thit b cng vi gi c u i, Logico H Ni cn cung cp dch v bo hnh v bo tr, bo dng 24/24, m bo tin ch cho khch hng. 4.2 Bo hnh, bo tr cc thit b :
Logico H Ni c ch bo hnh u vit cho khch hng vi hai ch : Bo hnh ng theo tiu chun ca cc nh sn xut v bo hnh dch v (theo yu cu).
Hn th na Logico H Ni cn c ch bo tr thng xuyn, nh k cho cc sn phm v h tr khch hng cc thng tin cn thit s dng thit b mt cch tt nht.
Cc trung tm bo hnh :- Trung tm bo hnh ca Logico H Ni : + H Ni : 158 Nguyn Khnh Ton, Cu Giy, H Ni
+ H Ch Minh : 48 Hoa Cc Qun Ph Nhun- Cc trung tm bo hnh ca nh sn xut trn c nc
4.3 Cung cp cc phn mm cho doanh nghip:
Bn cnh cc hot ng cung cp lp t phn cng, Logico H Ni cn ch trng pht trin phn mm.Hin nay cc phn mn m Logico H Ni ang cung cp ch yu l h tr cc doanh nghip trong lnh vc kinh doanh : Phn mm k ton; Phn mm qun l nhn s; Phn mm qun l bn hng; Cc phn mm ng dng khc : cc phn mm chuyn dng, cc phn mm ca Microsoft, fire wall, Nghe nhc, xem phim, dit virus, chng Adware 4.4 o to v Chuyn giao cng ngh :
Logico H Ni thng xuyn m cc kha o to training v cc sn phm cng ngh cao dnh cho cc hc vin mun hiu bit su sc v lnh vc ny. Ngoi ra Logico H Ni cn c chng trnh o to min ph dnh cho cc k thut vin ca cc i l h tr cc i l t vn khch hng. Vi cc khch hng trc tip s dng, Logico H Ni lun c nhng k thut vin chuyn mn v o to chuyn giao cng ngh hng dn khch hng v thng trc tr li nhng thc mc v gii quyt nhng yu cu h tr ca khch hng.NNG LC T CHC LOGICO H NI1. S c cu t chc :
2. H thng phng ban Logico H Ni :2.1 Hi ng thnh vin : Quyt nh phng hng pht trin Cng ty;
Quyt nh tng hoc gim vn iu l, quyt nh thi im v phng thc huy ng thm vn;
Quyt nh phng thc u t v d n u t c gi tr ln hn 30% tng gi tr ti sn c ghi trong s k ton ca Cng ty;
Thng qua hp ng vay, cho vay, bn ti sn c gi tr bng hoc ln hn 30% tng gi tr ti sn c ghi trong s k ton ca Cng ty;
Bu, min nhim, bi nhim Ch tch Hi ng thnh vin; Quyt nh b nhim, min nhim, cch chc Gim c cng ty, Gim c chi nhnh, K ton trng;
Quyt nh mc lng, li ch khc i vi Gim c cng ty, Gim c chi nhnh, K ton trng;
Thng qua bo co ti chnh hng nm, phng n s dng v phn chia li nhun hoc phng n x l l ca Cng ty;
Quyt nh c cu t chc qun l Cng ty;
Quyt nh thnh lp chi nhnh, vn phng i din;
Sa i b sung iu l Cng ty;
Quyt nh t chc li Cng ty; Quyt nh gii th Cng ty;
2.2 Ban gim c:
Gim c: Qun l, iu hnh cng vic ca ton chi nhnh cng ty.
Ph gim c qun l nhn s : tr ban gim c thc hin cc chc nng, nhim v nh qun l iu hnh nhn s ca cc phng ban trc thuc. Ph gim c ph trch kinh doanh : Qun l, iu hnh cng vic ca phng kinh doanh, chu trch nhim trc ph gim c qun l chi nhnh.
Ph gim c ph trch k thut : Qun l, iu hnh cng vic ca phng k thut chu trch nhim v gii php, k thut ca cc d n ca ton cng ty.2.3 Phng hnh chnh nhn s:
Gii quyt cc th tc hnh chnh (tr ca phng k ton v phng XNK ).
H tr cc phng khc lm vn bn, hp ng.
Qun l, lu tr h s, ti liu ca cng ty. Qun l vn phng phm, trang thit b vn phng.
Gii quyt cc ch chnh sch cho nhn vin.
Thng xuyn gim st thc lm vic ca nhn vin ton Chi nhnh.
Xt thng, pht theo quy nh ca ni quy, quy ch.
Tuyn dng, hun luyn v o to nhn vin mi. ngh sa thi cc nhn vin lm vic khng c nng lc, vi phm cc quy nh ca cng ty.
Kt hp vi cc phng ban khc gii quyt cng vic ca cng ty B phn tng hp : Ph trch cng vic giao nhn hng ho, thu hi n ca cng ty
B phn li xe: S dng, bo qun t c giao thc hin cng vic ca cng ty.
2.4 Phng k ton Ph trch cc vn v thu chi ca chi nhnh, chi tr lg cho nhn vin
Thc hin nhng th tc cn thit v k ton cho cng ty.
Lm bo co quyt ton cui nm.
Theo di v thu hi cng n;
Qun l kho, v vn xut nhp hng.
Quyt ton thu vi nh nc.
Lu tr s sch k ton.
Bo co tnh hnh thc hin cng vic vi ngi c thm quyn.
2.5 Phng kinh doanh:
Pht trin sn phm cu cng ty;
M rng th trng di s ch o ca trng phng, gim c ph trch kinh doanh.
Hon thnh ch tiu, doanh s ca cng ty ra.
Lin tc nng cao kin thc v sn phm, nm bt thng tin th trng.
Mi nhn vin kinh doanh phi bo co cng vic thc hin trong tun vo cui tun cho ph gim c qun l nhn s.
B phn kinh doanh c nhim v phn tch tnh hnh pht trin th trng, c bit l tnh hnh bn hng trong cc thng trc hoch nh cng vic m rng th trng trong thi gian sau.
2.6 Phng k thut :
Ln gii php cho cc d n ca cng ty.
Lin tc cp nht thng tin chi tit v cc sn phm mi, v training cho nhn vin cng ty.
H tr phng k thut lp t thit b cho khch hng khi cn thit.
H tr phng kinh doanh ln gii php v t vn khch hng v sn phm.
H tr cc phng ban khc cc cng vic lin quan n lnh vc ca mnh ph trch.
Thng xuyn bo co cng vic thc hin vi ph gim c qun l nhn s.
Qun tr h thng mng, m bo thit b ca cng ty lun vn hnh tt.
Bo hnh cc thit b cho khch hng ca cng ty, thc hin dch v chm sc khch hng sau bn hng ( kim tra thit b, bo dng thit b...).
H tr cc phng ban khc v vn k tht, c bit l phng kinh doanh v vic m sn phm, lp t thit b cho khch hng... x l tt c cc vn k thut pht sinh trong qu trnh thc hin.
Lin tc nng cao kin thc chuyn mn.
Bo co cng vic thc hin vi ph gim c qun l chi nhnh vo cui tun hoc khi kt thc mt d n.
i ng nhn vin Logico H Ni m rng cng vi s ln mnh ca cng ty, hin nay tng s l 71 ngi. i ng nhn vin c bin ch vo h thng phng ban ht sc quy c, khoa hc. p ng yu cu ngy cng cao ca cng vic, cng vic t c hiu qu tt nht, cng ty lun to iu kin cho nhn vin tham gia cc kho o to nng cao trnh chuyn mn nghip v. Chnh v vy cc cn b ca cng ty lun p ng c vi s thay i tng ngy ca khoa hc cng ngh. Vi s nhit tnh h tr khch hng, i ng cn b nhn vin Logico hng ti lng tin v s hi lng ca mi khch hng.
I NG NHN S LOGICO
STTH v tnPhngChc v
LOGICO TP. H CH MINH
1. inh Triu LmBan lnh oCh tich HTV
2. Bi Th Lan HngBan lnh oGim c cng ty
3. Bi Mnh CngBan lnh oPh gim c cng ty
4. Bi Th Lan AnhBan lnh oPh Gim c cng ty
5. Tin cPhng Kinh doanhTrng phng
6. L Th pPhng Kinh doanhCn b kinh doanh
7. Trn Th M NgnPhng Kinh doanhCn b kinh doanh
8. L Thanh TPhng Kinh doanhCn b kinh doanh
9. Bi Th Thanh HoaPhng Kinh doanhCn b kinh doanh
10. Hong Th Thu ThyPhng Kinh doanhCn b kinh doanh
11. H Thanh TrcPhng Kinh doanhCn b kinh doanh
12. ng Th HinPhng Kinh doanhCn b kinh doanh
13. H Thin KimPhng D nTrng phng
14. Nguyn Th Tuyt NhungPhng D nCn b d n
15. inh Hng CngPhng K tonTrng phng-PGDTC
16. H Uyn ThiPhng K tonCn b TC-KT
17. Cao Th Thanh ThyPhng K tonCn b TC-KT
18. Ch Triu ThnhPhng K tonCn b TC-KT-XNK
19. inh Xun HonPhng k thutTrng phng
20. ng Vn ThunPhng k thutCn b K thut
21. ng Vn DoanhPhng k thutCn b K thut
22. Phan Xun HiPhng k thutCn b K thut
23. L Tin ThnhPhng k thutCn b K thut
24. L Vit CngPhng k thutCn b K thut
25. Nguyn Duy TngPhng k thutCn b K thut
26. L Vn KhanhPhng k thutCn b K thut
27. Nguyn Th ThoanPhng k thutCn b K thut
28. Trn Ngc KimPhng k thutCn b K thut
29. Chu Lin KhngPhng k thutCn b K thut
30. Nguyn Minh HinPhng k thutCn b K thut
31. Nguyn Trng GiangPhng k thutCn b K thut
32. Chu Th Ngc MaiPhng k thutCn b K thut
33. L nh HiPhng k thutCn b K thut
34. Hong Cng KhanhPhng giao nhnCn b giao nhn
35. Nguyn Trn ThnhPhng HC-NSTrng phng
36. Nguyn Th ThuPhng HC-NSL Tn
LOGICO H NI
37. Nguyn Danh ThunBan lnh oGim c cng ty
38. Trnh Hi QuynBan lnh oP. Gim c ti chnh
39. Nguyn Vn HongPhng Kinh doanhTrng phng
40. Phm Th ThyPhng Kinh doanhCn b kinh doanh
41. Nguyn Minh ThyPhng Kinh doanhCn b kinh doanh
42. Nguyn ng TunPhng Kinh doanhCn b kinh doanh
43. Vng Diu LinhPhng Kinh doanhCn b kinh doanh
44. Phm Th GiangPhng Kinh doanhCn b kinh doanh
45. Cao Th CiPhng Kinh doanhCn b kinh doanh
46. Trnh Hi HinPhng Kinh doanhCn b kinh doanh
47. Trn nh CngPhng Kinh doanhCn b kinh doanh
48. Nguyn Mnh TunPhng Kinh doanhCn b kinh doanh
49. Nguyn Thanh TngPhng k thutTrng phng
50. Nguyn Tin HongPhng k thutPh phng
51. Lu Tun HngPhng k thutCn b K thut
52. V Trn DngPhng k thutCn b K thut
53. Nguyn Hi SnPhng k thutCn b K thut
54. Nguyn Th LanPhng k thutCn b K thut
55. Bi c TrungPhng k thutCn b K thut
56. L nh CngPhng k thutCn b K thut
57. Phm V HngPhng k thutCn b K thut
58. Nguyn Xun Phng k thutCn b K thut
59. Nguyn Th Thanh TrangPhng k thutCn b K thut
60. Nguyn Vit HPhng k thutCn b K thut
61. Phng Cng HngPhng TBCDTrng phng gii php
62. Trng Quc HngPhng TBCDCB k thut gii php
63. Nguyn Th HngPhng k thuttCB k thut gii php
64. V Quc DnPhng k tonCn b KT-TC
65. Vng Th HonPhng k tonCn b KT-TC
66. Nguyn Th NhungPhng k tonCn b KT-TC-XNK
67. Nguyn Th LanPhng k tonCn b KT-TC
68. Nguyn Phng LoanPhng HCNSTP. HCNS
69. Nguyn Ngc LongPhng giao nhnCn b giao nhn
70. L Th ChiPhng HCNSL tn
NNG LC K THUT LOGICO H NI1. i ng cn b k thut Logico H Ni :Logico H Ni c i ng k thut ng o (30 cn b-hai min Nam-Bc) vi chuyn mn cao, kinh nghim lu nm. Phng k thut ca Logico bao gm 3 b phn:- K thut trin khai: Chuyn trin khai lp t, ci t thit b cho khch hng
- K thut gii php: Chuyn ln cc gii php ti u cho nhu cu v thit b ca khch hng, t vn cho khch hng nhng phng n ph hp nht.
- K thut bo hnh: Bo hnh hng ha, t vn k thut cho khch hng.
Cc cn b k thut ca Logico u c kh nng thc hin tt c cc chc nng trn, tuy nhin c s phn chia nh vy nng cao tnh chuyn su cho tng mng.
ng thi khi trin khai cc d n phc tp cn c nh sn xut h tr k thut.
Ngoi ra, khch hng cc tnh cn c h tr k thut t cc i l ca Logico ba min trn c nc.
2. Cc dch v h tr ca Logico
2.1 Dch v bo hnh :2.1.1 Thi gian bo hnh :Cng ty Logico bo hnh sn phm theo tiu chun ca cc Hng sn xut quy nh..2 Quy trnh bo hnh :2.2.2.1 Ni dung bo hnh :
Nu thit b cn trong thi hn bo hnh v li khng do ngi s dng hoc cc s kin khch quan thit b s c bo hnh min ph theo tiu chun ca nh sn xut.
Nu thit b xy ra s c do li ca ngi s dng hoc cc s kin khch quan th thit b s bo hnh theo din dch v, khch hng phi tr ph bo hnh, sa cha.Bo hnh gm nhng ni dung sau :
- Bo tr cc sn phm ca Cng ty bn ra v tt c cc loi sn phm tin hc khc ca khch hng.
- Thay th linh kin.- m bo tt cc dch v sa cha in t nh: ngun, n p, lu in- Sa cha, lp t mi, nng cp thit b, ghp ni h thng, nng cp m rng, ci t phn mm.
2.2.2.2 Quy trnh bo hnh:
Khi c s c xy ra khch hng cn lin h ngay vi cc trung tm bo hnh sn phm bng cch: Gi in thoi, Gi email, Fax c hng dn s b. Sau Mang sn phm n trung tm bo hnh :- TP. H Ni: P203, A2, DN3, 158 Nguyn Khnh Ton, TP. H Ni
Tel: (84-4) 62567666 - Fax: (84-4) 62822561 - Email: [email protected]
- TP. H Ch Minh: 48 Hoa Cc, Qun Ph Nhun, TP. HCM
Tel: (84-8)38399743 - Fax: (84-8) 38399743 - Email: [email protected] Cc trung tm bo hnh ca nh sn xut.+ Bo hnh theo tiu chun ca nh sn xut-trong thi hn bo hnh:
Khi thit b c a n trung tm bo hnh, cn gp b phn c trch nhim ng k bo hnh. Sau thit b s c a i kim tra v x l s c:
+ Ring i vi i tng khch hng c th l khch hng d n th khi c s c xy ra cn phi thng bo ngay n cc trung tm bo hnh sn phm c hng dn s b v cc trung tm c cn b k thut n x l.
+ Bo hnh dch v :
2.2.2.2 M hnh hot ng ca H thng trung tm bo hnh:
+ M hnh:
- B phn qun l trung tm bo hnh gim st v qun l chung mi hot ng ca trung tm.
- Di l B phn kim tra, nghim thu thit b s kim tra li sau khi thit b c sa cha.
- B phn x l, khc phc li s sa cha cc li ca thit b v bo co vi B phn kim tra, nghim thu thit b.
- B phn ng k, lu h s ng k bo hnh cho khch hng v chuyn giao thit b cho B phn x l, khc phc li.
- B phn tip nhn thng tin s tip nhn thng tin hng hc t khch hng v chuyn cho b phn ng k bo hnh.
+ Trung tm bo hnh i l:
- L trung tm bo hnh ti cc i k y quyn ca Logico
- Khc phc s c ca thit b xy ra trong a phn mnh ph trch theo nh quy trnh bo hnh quy nh.
- Lin tc chuyn thng tin v tnh hnh khc phc s c cho trung tm bo hnh ti H ni. Vic thng tin ny c thng qua Email, Telephone hoc FAX, khi gp kh khn trong vic khc phc s c c th yu cu s h tr ca trung tm bo hnh ti H ni.
+ Trung tm bo hnh ti LOGICO H ni v TP H Ch Minh:- Qun l h thng bo hnh Bc-Nam..
- Khc phc s c ca thit b xy ra trong a phn mnh ph trch theo nh quy trnh bo hnh quy nh, H cc trung tm bo hnh i l, - Lin h v yu cu s h tr trc tip t pha Nh sn xut.
- H tr v cc phng php khc phc s c cho cc trung tm bo hnh i l.
2.2 Dch v t vn h tr khch hng :
Ngoi dch v bo hnh, Logico cn c dch v t vn, h tr khch hng s dng thit b mc hon ho nht:
Hng dn chi tit s dng thit b; T vn s dng thit b ti u; Hng dn bo qun thit b cc iu kin khc nhau; Ln cc gii php thit b s dng cho cc mc ch khch nhau mc ph hp nht; Cung cp cc thit b h tr, cc ph kin i km thit b c khai thc hiu qu.H Ni, ngy 18 thng 04 nm 2014 I DIN LOGICO H NIBAN GIM C
H thng ti chnh
H thng kinh doanh
H thng k thut
BP KT Ngn hng v thu
BP Kinh doanh Phn Phi
BP KD D n
BP KT Gii Php
BP KT trin khai
H thng HC-NS
BP Kinh doanh Bn l, Dch v
BP Giao nhn
BP KT h tr khch hng, bo hnh - bo tr
HI NG QUN TR
BP KT Ni b : Xut,nhp,qu, kho
BP Xut nhp khu.
BP T chc nhn s
BP HC, Cng on
BP L Tn
Thit b hot ng bnh thng
Khch hng thng bo cho b phn tip nhn thng tin
B phn x l trc tuyn s hng dn khc phc s b qua in thoi
Nu s c phc tp cn a n trung tm bo hnh
Khch hng ng k bo hnh
Trung tm chuyn cho b phn khc phc li
Khi li c khc phc th hon tr thit b cho khch hng
Quy trnh kt thc
X l ti a im lp t
Khch hng thng bo cho b phn tip nhn thng tin
B phn x l trc tuyn s hng dn khc phc s b qua in thoi
Cn b k thut n ni lp t thit b kim tra.
Nu s c phc tp s a n trung tm bo hnh
ng k bo hnh thit b cho khch hng
Kim tra v khc phc li
Khi li c khc phc th lp t li thit b cho khch hng
Thit b hot ng bnh thng
Quy trnh kt thc
Khch hng thng bo cho b phn tip nhn thng tin
Khch hng mang thit b n trung tm bo hnh ng k
Cn b k thut n ni kim tra.
Nu s c phc tp s a n trung tm bo hnh
ng k bo hnh thit b cho khch hng
Kim tra v khc phc li
Khi li c khc phc th hon tr thit b cho khch hng
X l ti ch
Kim tra s c
Kt thc Quy trnh