global b2b e-marketplace leader - 아이마켓코리아 ...€¦ · global b2b e-marketplace...
TRANSCRIPT
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iMarketKorea, the best B2B e-marketplace enhancing procurement efficiency
of MRO based on the biggesttrade volume, technology & purchase know-how
KRW 2.4 trillion of trade volume, 349 clients, 285employees in 2006
What is MRO?
MRO refers to materials needed for maintenance, repair, and operation used in
companies. Domestic companies’ average purchase of materials amounts to
more than 66% of revenue,of which MRO takes up 9% of the total purchase.
iMarketKorea was established with funding from 10 Samsung affiliates in 2000
to cut cost in purchasing consumable and MRO materials of Samsung Group
iMarketKorea at a glance
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Purchase Agent of RawMaterials
e-CatalogueStandardization
Strategic PurchaseConsulting Service
The #1 Korean B2B e-Marketplace for MRO Materials
B2B Auction Service
Business Model
Core ServiceCore ServiceCore Service AdditionalService
AdditionalAdditionalServiceService
Cut direct purchase cost through
outsourcing across overall purchase
Cut indirect purchase cost through
process improvement
Cut cost in system establishment &
management
Selective MRO shopping mall for SMEs
Experience cost cutting effect enjoyed
by large sized companies
For LargeCompanies
For SMEs(Wmall)
PurchaseAgent
Apply various auction and electronic bidding tactics
Cut cost, enhance work convenience, and secure
fairness
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History
Attracted KRW 5 billion of investment from Korea Development Bank.
Honored with the Minister of Information & Communication award in e-Commerce.
Dec.
Offered PDA utilized mobile e-Marketplace service for the first time in Korea.
Nov.
Honored with the Minister of Commerce, Industry, Energy Award in e-Commerce.Performed B2B network pilot test in the APEC region for MOIC.
Feb.
Initiated export for the first time among e-Marketplace in Korea
Oct.
Initiated corporate auction service for the first time in Korean B2B history.
July
Launched MRO & construction materials procurement service.Jan.
iMarketKorea.,Inc. EstablishedDec.2000
2001
2002
2003Developed MOCIE e-Catalogue automatic mapping system (industry-academia cooperation].)
Dec.
Won “USD 10 million Export Tower,” first in e-marketplace history.
Nov.
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History
2004
2005
2006
2007
Sep.
Opened logistics center (LC) in 5 zones nationwide.
Developed ‘Sourcing Decision Making Support System (Wise-
I),’ first in history.
Developed ‘Supplier Evaluation Management System (Smart-I)]
& new auction system.
Apr.
Sep.
Launched 6Sigma management project (3-year plan).
Established strategic partnership with Samsung Amer
ica Inc. (U.S.).
Signs MOU with Sumitomo Corporation, Japan.
Supplied administrative use materials to the Public Procurement Service.
Developed Smile-I, a VOC system.
Jan.
Oct.
Mar. Expanded and moved metropolitan LC, nationwide collection & delivery service.
Apr. Selected as an MRO outsourcing company for CJ Group.
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Feb.
Dec.
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Sales & Customer
Continuous increase in annual trade volume and clients
Increase in Client Base
(2001~2007)
49
2001 2002 2003 2004 2005 2006 2007
50
100
150
200
250
300
350
400
(of customers))
106
178205 216
263
349
Increase in Trade Volume
[2001~2006)
2tril
1tril
0
2.4tril
0.9tril
1.3tril
1.6tril
2.1tril2.2tril
2001 2002 2003 2004 2005 2006
CAGR 27%
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Products
MRO materials are classified into materials for machines/parts and electricity/communication, common
materials, construction materials, facilities materials, paper, maintenance items, office/computer supplies,
etc.
Machines/ Parts Electricity/Communication Common Materials Construction Materials Facilities
Paper Maintenance Office/computer supplies Education Raw Materials
Household items Anti pollution facilities Engineering Material Fire Fighting Prints
Tool, test/measure/gauging machine, welding machine, pump, transport/unloading machine, automatic machine, metal processing machine, power generators, compressors, construction machines, used machines
Wire control machine, wired & wireless communication machine, broadcasting signal guarding machine, illuminator, electric wire cable, battery, insulation material, wire facility, electric & electrical parts, electric pole
Adhesive, brush, nonferrous metal, bolt/nut/screw, rolled steel, timber, steel sheet, lumber, shielding metal, remicon, aggregate, steel pipe, cement, construction & compound materials
Window paper, pigment, heat insulator, tile, brick, waterproof materials, materials for roof/ floor, glass, block, plastering, stone, prefabricated board, veneer board
Pipe, valve, HVAC, sanitary facilities, heating/cooling materials, boiler/burner, kitchen appliances, duct, water-purifier tanks, tanks, scales
For copies, reports, special use, packing, prints, silver tissue, other papers
Items for cleaning, safety, detergents, sanitation/medicine, musical instruments, signboard/advertisement, facilities for the disabled, clothing
Office furniture/fixtures, office items, computer/components, office machines
A/V equipment, physio-chemistry equipment, educational equipment
Tools, packing material, mineral products, recycling materials, textile, fabric, leather
Industrial products, processed goods, agro-livestock & fishery products
Anti air pollution facility, water processing site, environmental degradation analysis machine, contaminated water purifier, oscillation & noise prevention facilities, waste water treatment plant, incinerator, recycling facilities
For road, fence, arbor,
landscape gardening,
waterway, others,
bridge/river/harbor,
engineering casket,
stake, block, fragmented
paper
Fire extinguisher, fire hydrant, other fire fighting equipment
Prints
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Key Customers
Manufa
ctu
ring S
ecto
r
Reta
il Secto
r
Fin
ancia
l Secto
r
Govern
ment
affa
irs
Univ
ers
ity
Sam
sung G
roup
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A day in iMarketKorea
• Number of buyers (Excluding
repetitions): 20,000 buyers
• Buyer visits to website (including
repetitive access): 135,000 hits
• Supplier (excluding repetitions):
5,500 companies
• Supplier visits to website
(including repetitive access)
: 130,000 hits
Supplier Buyer• Orders received: 170,000
• Goods received : 165,000
• Goods delivered : 162,000
• Quotations : 42,000
• Contracts : 71,000
May Statistics
100% On-line operation from requisition to payment
※ As of May 2007
Daily transaction of iMarketKorea in May 2007
•Number of visits: 4,300
•Quotations : 2,539
•Contracts : 3,992
•Goods delivered: 5,400
•Number of visits : 4,500
•New product registration
requests: 700
•Orders : 5,600
•Goods received : 5,510
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Global Expansion
• 01: Pioneered into Asia
• ’05: Pioneered into
Latin America
• ’03: Pioneered into Europe
’ ’07 revenue estimate:
USD 68.5 million
IMK
Export
Status
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Pursue global trading based on partnerships
Asia sourcing network with global purchase strategy consulting firm
- Established strategic partnership system by region.
- Samsung America Inc. (U.S.), Sumitomo Corporation (Japan), iMarketChina (China)
- Pursued global sourcing & pioneered overseas market for superior domestic products.
- Established teaming agreement with A.T.Kearney.
- Currently engaged in LCC Sourcing and Deutsche Telekom Project.
Presence in 12 nations (28 regions)
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Sourcing Decision Making Support System
Wise-iSupplier Relation Management System
Smart-i
e-catalogue Cooperation Tool
i-Catch
VOC System Smile-i
Competitiveness-System
Realize a integrated System for Cooperative e-Commerce
A system that selects the optimal
supplier by establishing
evaluation criteria by sourcing
group and item
A system that enables systematic
management of supplier
performance and strategic
purchase based on SRM (Supply
Chain Management)
A system that enhances customer
satisfaction by swiftly responding
to customer claim and vitalizing
feed back
An e-Catalogue maintenance
system that updates accurate
product information swiftly
through real time cooperation
with suppliers
1. Perform strategic analysis
2. Expand outstanding supplier pool
3. Evaluate supplier & induce
continuous improvement
4. Maximize customer satisfaction by VOC integrated management
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Competitiveness-Service
SpeedEfficiency/Process Innovation
SmartIntelligence
SensitiveProactive/
Customer Satisfaction
IMK Strategic Direction
SRM
Logistics CRM
CustomerSatisfaction
CustomerCustomerSatisfactionSatisfaction
-3S (Speed, Smart, Sensitive) :
- A service that finds customers’ needs at a speed and quality exceeding expectations
Deliver Customer Satisfaction through 4 Major Services Based on 3S
• Enhance competitiveness of client’s value chain by establishing mutual growth relationship with suppliers.
• Secure stable & integrated
supply base.
• Strategic alliance with the
integrated supplier
• Secure a logistics center
by region.
• Operate a hub center of
product supply network.
• Focus on MRO purchase agent
service.
• Expand scope of total MRO
outsourcing business.
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Competitiveness-Logistics
Gyeongnam LC
Gyeongbuk LC
Gwangju LC
Chungcheong LC
- Secured nationwide logistics
network via Yongin,
Cheongan/Asan, Gwangju, Gumi,
Gimhae LC
- Established Massive Logistics
Service System
Metropolitan LC
Services ProvidedLogistics Center(LC)
Deliver Value through Logistics Innovation
Chungcheong LC
Gwangju LC
Gyeongnam LC
Gyeongbuk LC
Metropolitan LC
■ Nationwide collection & delivery service for 800 clients and 4,000 suppliers
■ Maximization of customer satisfaction with next day delivery service
■ Diversification of articles handled: available for heavy (over 0.5 ton), massive,
dangerous, and costly articles
Nationwide collection & delivery
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Value by iMarketKorea
IMK’s Advanced Purchase System
Win-WinSupplier Buyer
Establish mutual win-win relationship through differentiated supplier management and customer satisfaction-oriented management
• Work efficiency
• Revenue growth
• Stability
• Cost cutting
• Enhancement of
purchase expertise
• Work Efficiency
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Value for customers
Qualitative Effect
- Budget control in advance
- Share demand estimate &
production plan
- Trade transparency and
account settlement report
Purchase Budgeting
/Information
- Manage vendors/simplify
administrative work
-Considerable decrease
in purchase related work
(Decreased by 20~35% in
average)
Purchase AdministrationRelated Work
- Shortened by an
average of 5 days
DeliveryLead Time
-Streamlined purchase
steps (2 57 steps)
Purchase Process
Effect of ImprovementContent
Source : Fastenal Company 2006, 9th ISM MRO Conference Material
Clients
55%
Before After
30%
15%
49%
8%
12%
프로세스비용
재고비용
제품비용
■ 270 large sized companies, 2,252 SMEs – a total of 4,114 business sites in 2,522 companies
■ Delivers tangible & intangible cost cutting effect worth 30% of annual purchase related cost.
Quantitative Effect
Cost cut utilizing MRO marketplace
Create31%
of added value
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Value for Suppliers
1976323
3559
45189
seoul
5 137
2
Gangwon
24429
320
11 30
Chungchung
901
194
4365
10060
Kyungki
612
61
2261
41 24
Pusan
13 1
64
2
Junbuk
12214164
1 9
Junnam
11
Jeju
320
41
1981
18 35
Daegu Wholesaleservice
manufacturing
Offer
Retail
CategoryWholesale4393
Offer 723
Retail 249
Manufacturing13162
Service 664
Suppliers
■ Win-win support:
- Contribute to revenue growth of suppliers through integrating quantity, achieving product standard, enhancing
unit price competitiveness, supporting export and logistics, serving as marketing agent, holding joint technology
seminar & education, and nurturing programs such as a supplier selection decision making system.
■ 233 large sized companies, 18,958 SMEs
Suppliers by Industry Supplier by Region
72313,1622496644,393
Offer Manufacturing
RetailServiceWholesale
※offer: Export & Import Agent, trade business