global innovation strategy of tencent holdings
DESCRIPTION
Strategic analysis in a global setting involves competition in industries that extend across national boundaries and among firms with different national home bases that may tap into strategic resources in more than one location. This is a brief introduction to the global expansion of Tencent Holdings.TRANSCRIPT
Company Profile: Tencent Holdings by Jeremy, Irem, Jonathan
Agenda The Facts Company Strategy Future of Tencent Conclusion
The Facts
by Jonathan Loo
The Basics Founded in 1998 China’s largest Internet service portal
Tencent went public on HKSE on June 2004
990 million QQ users
Mission “...to enhance the quality of human life through Internet services”
Vision: “to become the most respected Internet enterprise”
Products & Services
Tencent has established seven main business lines:
IM (Instant Messaging) Service
Online Media
Wireless Internet Value-‐Added Services
Interac9ve Entertainment Service
Internet Value-‐added Service
E-‐commerce and Online Adver9sing Service
Corporate Video hVp://www.youtube.com/watch?v=12DIel6uLyk (2:18)
Research & Development More than 50% of staff are based in R&D Tencent Research Insctute (Beijing, Shanghai, and Shenzhen)
Company Strategy
• AVract startup founders with the prospect of guidance for an entry into the China market
• Uses investments to beVer understand the U.S. market
• Looks to invest in companies that can provide with technology or content that can be brought to China through licensing or partnerships
• Takes larger stakes of 30% or more in companies
Culture Values: integrity, proaccve, collaboracon, innovacon
Management Philosophy: “care for the development of employees”
The Tencent Human Resource Training System Tencent Charity Foundacon
Company Strategy by Irem
One-‐Stop Online Living
Tencent has established seven main business lines:
IM (Instant Messaging) Service
Online Media
Wireless Internet Value-‐Added Services
Interac9ve Entertainment Service
Internet Value-‐added Service
E-‐commerce and Online Adver9sing Service
Clients
Company Strategy
• Gained prominence with its instant messaging system called QQ that targeted Chinese college students
• More than 900 million monthly accve users
• Makes money by service fees
o virtual products (40%)
o charging gaming fees (50%)
o advercsing (less than 10%)
• Investments
Global Strategy “The transforma.on of the company
from a Chinese firm which services are s.ll accessed through desktop computers for chat and games to an Interna.onal firm providing mobile services”
https://www.youtube.com/watch?v=PCWEHEsJ7co
Dream of Being The Best • Rapid growth abroad
o WeChat user doubled from 50 million users to 100 million within May to September of 2013 in the U.S.
Global Strategy An internaconal version of its cloud storage product in 2014 offering 10TB of free
cloud storage
• 10 cmes more than 1TB being offered by rival Chinese tech giants Baidu and Qihoo 360
• 7GB available on Microsom’s SkyDrive
• 15GB giveaway for Google Drive
• 5GB of DropBox storage
An English version of a new Instagram-‐like image app, Story Camera (an app already popular in China)
Global & Local Investments
• Invested early in and
• In 2011, company announced $760 million fund for emerging companies
• Made investments in venture-‐capital firms
• Acquired Comsenz (Pinterest + forum) to grow online advercsing plaqorm on instant-‐messaging service, QQ
Innovacon Strategy
“We are very focused on building user experience.”
“When you have the best experience users will stay, and when users stay they keep each other, and that’s the biggest value of a social network.”
Innovacon Strategy Strategic Partnership with -‐ $448 Million stake in Sogou & Sohu
“reinforces "open, win-‐win" philosophy of working with leading teams to create innova.ve products for users, and build a healthy, diversified ecosystem for the industry”
• Sogou's strong innovacon capabilices
• Successful execucon track record • Superior search experiences to users on social, browser and content plaqorms, especially on the mobile
front
Future of Tencent by Jeremy Gan
Is Tencent Innovacve? • Voted as “World’s Most Innovacve Social Media Company” by Fast Company
o WeChat suite § Aggressive internaconal rollout is “rare” for a Chinese company
• Voted #2 as “Most Innovacve Gaming Company” by Fast Company o Subject to intense debate due to numerous allegacons
Tencent Different Today • In the past…
o Kin to Microsom back in 90’s § “Copy & develop” strategy
• Spot new technology innovacon, reverse engineer, leverage on its massive resources and user base o ICQ -‐> OICQ -‐> QQ
• Today… o Rethinking “innovacon”
§ Leveraging core strengths and relocacng resources • Combining messaging with social media, gaming
plaqorm, mobile payment, and cloud storage o WeChat
Metanaconal Innovacon Process Locate innovation team near key market knowledge to experience context firsthand and transfer knowledge on-site:- ● Technology
Complexity LOW ● Market
Complexity HIGH
Dream of Represencng The World
Rapid Expansion (Home) • Partnering with global brands on internaconal campaign
o Nike Fescval of Sports 2012 o hVp://vimeo.com/48589953
WeChat’s Rivals Globally
Global Advercsing Strategy #1
Global Advercsing Strategy #2
Set #2 (Answers)
Rainee Yang Lionel Messi
Varun Dahwan
Neymar Jr.
Parineeti Chopra
Set #1 = LINE
Set #2 = WeChat
Quesconable Advercsing Strategy
Investment Porqolio (in U.S.) • e-‐Commerce
o Fab.com • Gaming
o Epic Games (Gears of War, Infinity Blade) o Riot Games (League of Legends)
• Photo Sharing o Loom o Waddle
• Social Networking o Ark
• Mobile messaging o Snapchat (Potencally at $4 Billion USD)
Snapchat
Sccking Point • “U.S. is a very tough market to compete and crack.” -‐ Marcn Lau • Free SMS -‐ takes away cost appeal
o Compeccon an all-‐cme high § Local favorite
• iMessage • Whatsapp • Viber
• “BBM realizacon” o Lack of “true innovacon” o Switching barrier too high
• Unfair advantage o Western compectors are blocked out of Chinese market
Crowded Compeccon • China -‐ “Mobile First” Market: 3X More Usage on Mobile than on PC
o Baidu § Expansion path through acquisicon
• NetDragon Websom ($1.85 Billion USD) o Alibaba
§ Expected IPO valued at $100 Billion USD § Banned its employee from using Tencent’s WeChat
• Silicon Valley o Facebook
§ Concnues to capitalize on social networking via advercsing o TwiVer
§ Experimencng with “firehose” -‐ selling public data (tweets)
Quescons