hardware error codes - cubava.cu

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Trotec Produktions- und Vertriebs GmbH_Linzer Strasse 156, A-4600 Wels, Austria tel_+43 (0)7242 239-0, fax_+43 (0)7242 239-7380, mailto:[email protected], http://www.troteclaser.com Paul Hager Firmware Error Codes 6.24 – Rayjet for following engraver types: Rayjet Minimanager V.1.x with Firmware 6.24 Rayjet Minimanager V.2.x with Firmware 6.24 ongoing NOTE: To avoid unnecessary errors always upgrade to the latest firmware instead of exchanging parts of the engraver. Error Code 123 ............................................................................................. 2 Error Code 124 ............................................................................................. 3 Error Code 125 ............................................................................................. 4 Error Code 126 ............................................................................................. 5 Error Code 128 ............................................................................................. 6 Error Code 129 ............................................................................................. 7 Error Code 130 ............................................................................................. 9 Error Code 134 ........................................................................................... 10 Error Code 135 ........................................................................................... 11 Error Code 138 ........................................................................................... 12 Error Code 146 ........................................................................................... 13 Error Code 146 ........................................................................................... 13 Error Code 150 ........................................................................................... 14 Error Code 150 ........................................................................................... 14 Error Code 152 ........................................................................................... 15 Error Code 154 ........................................................................................... 16 Error Code 162 ........................................................................................... 17 Error Code 166 ........................................................................................... 18 Error Code 166 ........................................................................................... 18 Error Code 169 ........................................................................................... 19 Error Code 170 ........................................................................................... 20 Error Code 194 ........................................................................................... 21 Error Code 198 ........................................................................................... 22 Error Code 202 ........................................................................................... 23

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Trotec Produktions- und Vertriebs GmbH_Linzer Strasse 156, A-4600 Wels, Austria tel_+43 (0)7242 239-0, fax_+43 (0)7242 239-7380, mailto:[email protected], http://www.troteclaser.com

Paul Hager

Firmware Error Codes 6.24 – Rayjet

for following engraver types:

• Rayjet Minimanager V.1.x with Firmware 6.24

• Rayjet Minimanager V.2.x with Firmware 6.24 ongoing

NOTE: To avoid unnecessary errors always upgrade to the latest firmware instead

of exchanging parts of the engraver. Error Code 123 .............................................................................................2 Error Code 124 .............................................................................................3 Error Code 125 .............................................................................................4 Error Code 126 .............................................................................................5 Error Code 128 .............................................................................................6 Error Code 129 .............................................................................................7 Error Code 130 .............................................................................................9 Error Code 134 ...........................................................................................10 Error Code 135 ...........................................................................................11 Error Code 138 ...........................................................................................12 Error Code 146 ...........................................................................................13 Error Code 146 ...........................................................................................13 Error Code 150 ...........................................................................................14 Error Code 150 ...........................................................................................14 Error Code 152 ...........................................................................................15 Error Code 154 ...........................................................................................16 Error Code 162 ...........................................................................................17 Error Code 166 ...........................................................................................18 Error Code 166 ...........................................................................................18 Error Code 169 ...........................................................................................19 Error Code 170 ...........................................................................................20 Error Code 194 ...........................................................................................21 Error Code 198 ...........................................................................................22 Error Code 202 ...........................................................................................23

Trotec Produktions- und Vertriebs GmbH_Linzer Strasse 156, A-4600 Wels, Austria tel_+43 (0)7242 239-0, fax_+43 (0)7242 239-7380, mailto:[email protected], http://www.troteclaser.com

Paul Hager

Error Code 123

Description

A device on the CAN bus is not working properly (possible defect of CAN driver)

Possible Reason and Solution

Check the Motor Prints.

Try to isolate the defect motor print. For identification of the defect device start

the Engraver only with x, y,z, rotary or without any axes (check laser dsp device).

Try to change the cpu print (laser CAN driver could be defect)

If the error could not be identified please change the I/O print and check voltage

source of the engraver – EMV problem?

Trotec Produktions- und Vertriebs GmbH_Linzer Strasse 156, A-4600 Wels, Austria tel_+43 (0)7242 239-0, fax_+43 (0)7242 239-7380, mailto:[email protected], http://www.troteclaser.com

Paul Hager

Error Code 124

Description:

Switching Point density is too high

Possible Reason and Solution:

Reduce resolution and/or velocity

Trotec Produktions- und Vertriebs GmbH_Linzer Strasse 156, A-4600 Wels, Austria tel_+43 (0)7242 239-0, fax_+43 (0)7242 239-7380, mailto:[email protected], http://www.troteclaser.com

Paul Hager

Error Code 125

Description

Bitmapline not finished (with engraving mode only)

Possible Reason and Solution:

Reason Solution

Open loop, short circuit on connectors

of data cable in machine

Check connectors, look for pressed out

connectors

Electronic parts in data transmission

line defect (any board can be affected)

Change boards (only one at a time to

see which caused the error)

Strong EMC fields (telephone

broadcasting, strong motors,

frequency- converters) can interfere the

data transmission in the machine

Use ferrites

Laser head does not reach end- points

of the bitmap- line

Check if the axis has too high friction

(especially close to the limit switches).

Maybe the belt tension is too high.

Defekt TSF File Check TSF File

Wrong Firmware Make Firmware Update

Trotec Produktions- und Vertriebs GmbH_Linzer Strasse 156, A-4600 Wels, Austria tel_+43 (0)7242 239-0, fax_+43 (0)7242 239-7380, mailto:[email protected], http://www.troteclaser.com

Paul Hager

Error Code 126

Description

Wrong combination of firmware / Minimanager

Possible Reason and Solution:

Reason Solution

Wrong Firmware is on engraver Make firmware update– use legacy

mode (Minimanager 2.1)

Minimanager V.2.x is not compatible

with Rayjet with Firmware for

Minimanager V.1.x

Make Firmware update – use legacy

mode

Trotec Produktions- und Vertriebs GmbH_Linzer Strasse 156, A-4600 Wels, Austria tel_+43 (0)7242 239-0, fax_+43 (0)7242 239-7380, mailto:[email protected], http://www.troteclaser.com

Paul Hager

Error Code 128

Description

Firmware Update Error

Possible Reason and Solution:

• Update is only successful if it occurs in IDLE Mode. If the Engraver is in

BUSY, STANDBY or PAUSE Mode then the update failes. • CAN Error

Repeat Update again

Trotec Produktions- und Vertriebs GmbH_Linzer Strasse 156, A-4600 Wels, Austria tel_+43 (0)7242 239-0, fax_+43 (0)7242 239-7380, mailto:[email protected], http://www.troteclaser.com

Paul Hager

Error Code 129

Description

Fault of Laser DSP

Possible Reason and Solution:

Reason Solution

This error can occur after a firmware

update

Restart the engraver and check the

Laser DSP version in JobControl

(Settings->Information). If the Laser

DSP version is 0.0 then repeat the

firmware update. Then check the Laser

DSP version again. If the version is 0.0

the CPU board needs to be replaced

because reprogramming of Laser DSP

with JTAG programmer is required.

This error can occur if the laser dsp is

cleared.

Restart the engraver and check the

Laser DSP version in JobControl

(Settings->Information). If the Laser

DSP version is 0.0 then repeat the

firmware update. Then check the Laser

DSP version again. If the version is 0.0

the CPU board needs to be replaced

because reprogramming of Laser DSP

with JTAG programmer required.

This error can occur if a can driver on

the I/O print is defect

Detection:

a) unconnect all can motor

prints and look for an error on

the serial interface with

hyperterminal

b) try another cpu print – the

Trotec Produktions- und Vertriebs GmbH_Linzer Strasse 156, A-4600 Wels, Austria tel_+43 (0)7242 239-0, fax_+43 (0)7242 239-7380, mailto:[email protected], http://www.troteclaser.com

Paul Hager

error should be the same

Solution:

a) Change the i/o print

This error can occur if the cpu print

(c167) runs in watchdog timeout and

resets the c167 controller but not the

laser dsp

try to shutdown the engraver and turn

on the engraver. The error should be

gone

Trotec Produktions- und Vertriebs GmbH_Linzer Strasse 156, A-4600 Wels, Austria tel_+43 (0)7242 239-0, fax_+43 (0)7242 239-7380, mailto:[email protected], http://www.troteclaser.com

Paul Hager

Error Code 130

Description

X Axes has lost motion information sent from CPU - board (Lost positions).

Possible Reason and Solution:

Reason Solution

x Reference switch triggered Large vector job can lead to motor step

losses – reduce job size, reduce

velocity

Open loop, short circuit on connectors

of data cable in machine

check connectors, look for pressed out

connectors

Electronic parts in data transmission line defect (any board can be affected)

Change boards (only one at a time to

see which caused the error)

Strong EMC fields (telephone broadcasting, strong motors, frequency- converters) can interfere the data transmission in the machine

Use ferrites.

Trotec Produktions- und Vertriebs GmbH_Linzer Strasse 156, A-4600 Wels, Austria tel_+43 (0)7242 239-0, fax_+43 (0)7242 239-7380, mailto:[email protected], http://www.troteclaser.com

Paul Hager

Error Code 134

Description

Wrong Connection of x-axis encoder.

Possible Reason and Solution:

Reason Solution

Wrong Firmware Make Firmware Update

Trotec Produktions- und Vertriebs GmbH_Linzer Strasse 156, A-4600 Wels, Austria tel_+43 (0)7242 239-0, fax_+43 (0)7242 239-7380, mailto:[email protected], http://www.troteclaser.com

Paul Hager

Error Code 135

Description

Wrong x-axis Encoder. The resolution of the encoder does not match with the

FRAM / Updatefile.

Possible Reason and Solution:

Reason Solution

Wrong Firmware Make Firmware Update

Trotec Produktions- und Vertriebs GmbH_Linzer Strasse 156, A-4600 Wels, Austria tel_+43 (0)7242 239-0, fax_+43 (0)7242 239-7380, mailto:[email protected], http://www.troteclaser.com

Paul Hager

Error Code 138

Description

Illegal reference switch operation X axis

Possible Reason and Solution:

Reason Solution

Unintended triggering because of

distance parts on lensholder (air-

assist,...)

Ceck if only the switch cam triggers the

limit switch

Unintended triggering because limit

swich is not adjusted

Check adjustment of limit switch

Defect switch / cable / plug Check switch (unplug limit switch- plug:

normally closed), cabling, plug

Triggering with hands or work pieces

while working

Be careful with large work pieces and

while placing and removing work

pieces

Defect motor print Replace motor print

Trotec Produktions- und Vertriebs GmbH_Linzer Strasse 156, A-4600 Wels, Austria tel_+43 (0)7242 239-0, fax_+43 (0)7242 239-7380, mailto:[email protected], http://www.troteclaser.com

Paul Hager

Error Code 146

Description

y-axis has lost motion information sent from CPU - board (Lost positions).

Possible Reason and Solution:

Reason Solution

y Reference switch triggered Large vector job can lead to motor step

losses – reduce job size, reduce

velocity

Open loop, short circuit on connectors

of data cable in machine

check connectors, look for pressed out

connectors

Electronic parts in data transmission line defect (any board can be affected)

Change boards (only one at a time to

see which caused the error)

Strong EMC fields (telephone broadcasting, strong motors, frequency- converters) can interfere the data transmission in the machine

Use ferrites.

Trotec Produktions- und Vertriebs GmbH_Linzer Strasse 156, A-4600 Wels, Austria tel_+43 (0)7242 239-0, fax_+43 (0)7242 239-7380, mailto:[email protected], http://www.troteclaser.com

Paul Hager

Error Code 150

Description

Wrong Connection of y-axis encoder.

Possible Reason and Solution:

Reason Solution

Wrong Firmware Make Firmware Update

Trotec Produktions- und Vertriebs GmbH_Linzer Strasse 156, A-4600 Wels, Austria tel_+43 (0)7242 239-0, fax_+43 (0)7242 239-7380, mailto:[email protected], http://www.troteclaser.com

Paul Hager

Error Code 152

Description

Wrong connection of y-axis motor (only brushless motors).

A wrong connected motor can also cause a tracking error.

Possible Reason and Solution:

Reason Solution

Wrong Firmware Make Firmware Update

Trotec Produktions- und Vertriebs GmbH_Linzer Strasse 156, A-4600 Wels, Austria tel_+43 (0)7242 239-0, fax_+43 (0)7242 239-7380, mailto:[email protected], http://www.troteclaser.com

Paul Hager

Error Code 154

Description

y-axis reference switch triggered

Possible Reason and Solution:

Reason Solution

Unintended triggering because of

distance parts on lensholder (air-

assist,...)

Ceck if only the switch cam triggers the

limit switch

Unintended triggering because limit

swich is not adjusted

Check adjustment of limit switch

Tube of air assist triggers reference

switch

Check / bend mounting of tube

Defect switch / cable / plug Check switch (unplug limit switch- plug:

normally closed), cabling, plug

Triggering with hands or work pieces

while working

Be careful with large work pieces and

while placing and removing work

pieces

Defect motor print Replace motor print

Trotec Produktions- und Vertriebs GmbH_Linzer Strasse 156, A-4600 Wels, Austria tel_+43 (0)7242 239-0, fax_+43 (0)7242 239-7380, mailto:[email protected], http://www.troteclaser.com

Paul Hager

Error Code 162

Description

z-axis has lost motion information sent from CPU - board (Lost positions).

Possible Reason and Solution:

Reason Solution

z Reference switch triggered check z reference switch

Open loop, short circuit on connectors

of data cable in machine

check connectors, look for pressed out

connectors

Electronic parts in data transmission line defect (any board can be affected)

Change boards (only one at a time to

see which caused the error)

Strong EMC fields (telephone broadcasting, strong motors, frequency- converters) can interfere the data transmission in the machine

Use ferrites.

Trotec Produktions- und Vertriebs GmbH_Linzer Strasse 156, A-4600 Wels, Austria tel_+43 (0)7242 239-0, fax_+43 (0)7242 239-7380, mailto:[email protected], http://www.troteclaser.com

Paul Hager

Error Code 166

Description

Wrong Connection of z-axis encoder.

Possible Reason and Solution:

Reason Solution

Wrong Firmware Make Firmware Update

Trotec Produktions- und Vertriebs GmbH_Linzer Strasse 156, A-4600 Wels, Austria tel_+43 (0)7242 239-0, fax_+43 (0)7242 239-7380, mailto:[email protected], http://www.troteclaser.com

Paul Hager

Error Code 169

Description

z-axis limit switch triggered

Possible Reason and Solution:

Reason Solution

Unintended triggering because of

distance parts on lensholder (air-

assist,...)

Ceck if only the switch cam triggers the

limit switch

Unintended triggering because limit

swich is not adjusted

Check adjustment of limit switch

Defect switch / cable / plug Check switch (unplug limit switch- plug:

normally closed), cabling, plug

Defect motor driver board Replace driver board

Triggering with hands or work pieces while working

Be careful with large work pieces and while placing and removing work pieces

Wrong initialisation file loaded (from a bigger machine)

Check if the right firmware is installed on the machine

Trotec Produktions- und Vertriebs GmbH_Linzer Strasse 156, A-4600 Wels, Austria tel_+43 (0)7242 239-0, fax_+43 (0)7242 239-7380, mailto:[email protected], http://www.troteclaser.com

Paul Hager

Error Code 170

Description

z-axis reference switch triggered

Possible Reason and Solution:

Reason Solution

Unintended triggering because of

distance parts on lensholder (air-

assist,...)

Ceck if only the switch cam triggers the

limit switch

Unintended triggering because limit

swich is not adjusted

Check adjustment of limit switch

Tube of air assist triggers reference

switch

Check / bend mounting of tube

Defect switch / cable / plug Check switch (unplug limit switch- plug:

normally closed), cabling, plug

Triggering with hands or work pieces

while working

Be careful with large work pieces and

while placing and removing work

pieces

Defect motor print Replace motor print

Trotec Produktions- und Vertriebs GmbH_Linzer Strasse 156, A-4600 Wels, Austria tel_+43 (0)7242 239-0, fax_+43 (0)7242 239-7380, mailto:[email protected], http://www.troteclaser.com

Paul Hager

Error Code 194

Description

rotary has lost motion information sent from CPU - board (Lost positions).

Possible Reason and Solution:

Reason Solution

Open loop, short circuit on connectors

of data cable in machine

check connectors, look for pressed out

connectors

Electronic parts in data transmission line defect (any board can be affected)

Change boards (only one at a time to

see which caused the error)

Strong EMC fields (telephone broadcasting, strong motors, frequency- converters) can interfere the data transmission in the machine

Use ferrites.

Trotec Produktions- und Vertriebs GmbH_Linzer Strasse 156, A-4600 Wels, Austria tel_+43 (0)7242 239-0, fax_+43 (0)7242 239-7380, mailto:[email protected], http://www.troteclaser.com

Paul Hager

Error Code 198

Description

Wrong Connection of rotary encoder.

Possible Reason and Solution:

Reason Solution

Wrong Firmware Make Firmware Update

Trotec Produktions- und Vertriebs GmbH_Linzer Strasse 156, A-4600 Wels, Austria tel_+43 (0)7242 239-0, fax_+43 (0)7242 239-7380, mailto:[email protected], http://www.troteclaser.com

Paul Hager

Error Code 202

Description

rotary reference switch triggered

Possible Reason and Solution:

Reason Solution

Unintended triggering because of

distance parts on lensholder (air-

assist,...)

Ceck if only the switch cam triggers the

limit switch

Unintended triggering because limit

swich is not adjusted

Check adjustment of limit switch

Tube of air assist triggers reference

switch

Check / bend mounting of tube

Defect switch / cable / plug Check switch (unplug limit switch- plug:

normally closed), cabling, plug

Triggering with hands or work pieces

while working

Be careful with large work pieces and

while placing and removing work

pieces

Defect motor print Replace motor print