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Hassan Raza March 2 nd , 1993 Flat # 803 Huma Heights, 133 Depot Line, Saddar, Karachi. Phone: +92 332 213 9130 E-Mail: [email protected] Objective To seek a challenging position in a progressive and dynamic organization with an aim to contribute towards the objectives of the organization to the best of my capabilities and to develop professionally. Academic Qualification I was a student of IQRA UNIVERSITY (Karachi, Pakistan), withholding the degree of BBA honors, with a CGPA of 2.9. QUALIFICATION YEAR INSTITUTE BBA-H 2015 Iqra University Higher Secondary School 2011 Fatimiyah College (Board of Intermediate Education Karachi) Multimedia Diploma 2009 to 2011 Arena Multimedia Secondary School 2009 Nasra School Experience Working at Standard Chartered Bank Pakistan as Client Center Executive. (May to the date). Providing service to customers on call. Verified customer before providing detail of their account. Quick response for queries, complains of customer. All type of card activation and blockage. Offer different promotions to customer on call. Taking all the request of customers. Providing firsthand knowledge to customer about promotion and new products. Ask feedback on call.

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Hassan Raza

March 2nd, 1993 Flat # 803 Huma Heights, 133 Depot Line, Saddar, Karachi.

Phone: +92 332 213 9130

E-Mail: [email protected]

Objective To seek a challenging position in a progressive and dynamic organization with an aim to contribute towards the objectives of the organization to the best of my capabilities and to develop professionally.

Academic Qualification I was a student of IQRA UNIVERSITY (Karachi, Pakistan), withholding the degree of BBA honors, with a CGPA of 2.9.

QUALIFICATION

YEAR

INSTITUTE

BBA-H

2015

Iqra University

Higher Secondary School

2011

Fatimiyah College (Board of Intermediate Education Karachi)

Multimedia Diploma

2009 to 2011

Arena Multimedia

Secondary School

2009

Nasra School

Experience

Working at Standard Chartered Bank Pakistan as Client Center Executive. (May to the date).

Providing service to customers on call.

Verified customer before providing detail of their account.

Quick response for queries, complains of customer.

All type of card activation and blockage.

Offer different promotions to customer on call.

Taking all the request of customers.

Providing firsthand knowledge to customer about promotion and new products.

Ask feedback on call.

Internship in HR Department at Jaffer Brothers (Pvt) Ltd. (9th Nov 2015 to 23rd Jan 2016).

Posted vacancies & ads on different online forums, scheduling & planning for Interviews. Scheduling interviews of short listed candidates and conducting prescreening interviews.

Scrutinize Experience Letters.

Coordinate with colleges/universities for recruiting fresh candidates.

Compose HR Policies and Procedures.

Prepared and submitted all relevant HR letters/ documents/ certificates as per the requirement of employees in consultation with the management.

Assisted in employee induction, orientation & implementation of new SOP’s.

Arrange welcome note for new inductees/organization announcements. Screening applications for short-listing candidates.

Posting vacancies by drafting and placing adverts in a wide range of media.

Sharing pre-screened profiles with the hiring managers for collaboration and review for arranging interviews for the desired position.

Prepare monthly report regarding recruitment activities.

Organize confirmation letter / pickup forms

Send job application form to the candidate’s, new employment card, bio metric, email etc.

Bank Account opening letters for new employees.

Conducted MBTI survey from employees.

Development the result of MBTI in presentable form.

Prepare presentation for MBTI analysis.

Create analysis of Sales Team of JASPL, Territory Managers and Regional Managers.

Arrange Employee code of newly appointed employees.

Internship in Audit and Business Advisory for 6 weeks in A.F. Ferguson & Co (PwC Pakistan)

Induction program

Worked with Auditors of Colgate Palmolive Pakistan Ltd for 5 weeks.

Business Analysis Framework (BAF)

Designed website of Canwest (Pvt) Ltd (Ghana) in 2011.

www.canwestghana.com

Personal Development/Achievements

Participated in IQRA UNIVERSITY MODEL UNITED NATION INTRA IUMUN INTRA 2015

Participated in IQRA UNIVERSITY MODEL UNITED NATION IUMUN13

Conducted Research on “Can lower income groups accommodate today’s life?” Conducted Research on “United Mobile” Conducted Research on “Relationship between unemployment and inflation”

Skills

Microsoft Office 2007/2010 (Word, Excel, Publisher, PowerPoint)

SPSS (Beginner Level)

Co-operative Team worker

E-mailing and MS Outlook

Language

English and Urdu fluently spoken and written as well

Reference

Shall be provided upon request