homeowners insurance guide by claims delegates

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When you are ready to stake your claim, just call: 888.745.7568 or visit www.claimsdelegates.comClaims Delegates is your resource, advocate, and knowledge center on the front line of the insurance claims process. We support contractors, homeowners, and property managers, giving our clients insider knowledge, management, and estimating services so they can make the most out of the claims and restoration process.

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Page 1: Homeowners Insurance Guide by Claims Delegates

When  You  Should  File  a  Claim  on  Your  Homeowners  Insurance  

Page 2: Homeowners Insurance Guide by Claims Delegates

The  decision  to  file  a  homeowner’s  insurance  claim  should  be  taken  seriously.  Insurance  

companies  track  and  share  your  claims  history  using  the  Comprehensive  Loss  Underwriting  Exchange  (CLUE).    Frequent  claims  can  cause  an  insurance  company  to  cancel  your  policy  or  

raise  your  rates.  A  simple  inquiry  to  your  insurance  company’s  claims  department  can  trigger  an  entry  on  your  CLUE  report,  even  if  

you  don’t  file  a  claim.  

Page 3: Homeowners Insurance Guide by Claims Delegates

So  How  do  You  know  If    You  Should  File  a  Claim  or  Not?  

It  all  comes  down  to  costs.  Add  up  your  damage.  Don’t  underestimate  either.  Consider  your  deductible.    Then  make  a  value  judgement  about  your  out  of  pocket  costs.    But  before  you  say,  “This  is  just  barely  going  to  be  above  my  deductible”  consider  the  following.  

Page 4: Homeowners Insurance Guide by Claims Delegates

Believe  it  or  not,  most  people  underestimate  the  cost  to  repair  property  damage.  Here’s  why  –  

Water  damage  is  often  hidden;  it  usually  comes  from  inside  walls,  behind  refrigerators,  under  dishwashers,  behind  washing  machines,  etc.  It  is  hidden.  By  the  time  that  puddle  from  your  icemaker  line  makes  it  to  the  front  of  the  refrigerator  it  has  gone  behind  your  cabinets,  under  walls,  into  your  crawl  space,  and  under  your  kitchen  floor.  First  glance  looks  like  a  puddle,  but  a  serious  inspection  will  often  show  that  you  have  moisture  20  feet  or  more  

from  the  source  of  the  leak.  That  moisture  will  cause  mold  and  rot,  swelling  and  deterioration,  and  all  kinds  of  

problems  if  it  isn’t  treated  quickly.  There  is  a  reason  that  the  average  water  claim  is  $8000.00.  

Page 5: Homeowners Insurance Guide by Claims Delegates

Water  needs  to  be  dried  before  repairs  can  be  made.  Prompt  and  thorough  drying  prevents  problems  later,  minimizes  health  risks  (more  info),  and  costs  a  lot  of  money  –  even  if  you  do  it  yourself.  Before  any  repairs  are  even  started  plan  on  at  least  $1000  to  dry  your  structure.  

Page 6: Homeowners Insurance Guide by Claims Delegates

You  can  usually  see  fire  damage,  but  smoke  goes  everywhere  and  gets  on  everything.  

Your  nose  gets  desensitized  to  smoke  odor  very  quickly,  so  you  won’t  smell  smoke  in  the  rest  of  your  house  until  the  worst  of  the  damage  is  cleaned.  You  won’t  notice  the  smoke  smell  on  your  clothes,  but  other  people  will.  Cleaning  smoke  from  your  home  and  belongings  is  

incredibly  labor  intensive,  and  becomes  very  expensive  very  quickly.  

Page 7: Homeowners Insurance Guide by Claims Delegates

People  don’t  factor  in  all  of  the  costs,  or  they  don’t  initially  realize  the  amount  of  work  a  repair  will  require.  A  two  foot  by  two  foot  

section  of  damaged  flooring  usually  means  the  whole  floor  needs  to  be  replaced,  which  means  all  the  furniture  in  the  room  needs  to  be  moved  and  stored,  and  all  the  floor  trim  needs  to  be  

removed,  put  back,  and  painted,  and  if  the  floor  is  continuous  to  other  rooms  the  same  is  true  

for  those  rooms  too.  

Page 8: Homeowners Insurance Guide by Claims Delegates

It’s  easy  to  forget  about  labor  –  something  like  75%  of  the  cost  of  your  home  is  labor,  and  some  common  

activities  are  far  higher.  You  can  paint  a  room  for  fifty  dollar’s  worth  of  paint,  but  it  will  take  $500  to  get  the  paint  on  

the  walls.  

Page 9: Homeowners Insurance Guide by Claims Delegates

People  undervalue  their  contents  –  they  often  think  in  terms  of  

garage  sale  prices,  but  the  reality  is  you  have  replacement  cost  

coverage  for  those  items.  Even  a  bag  of  old  clothes  headed  for  good  will  is  worth  a  bunch  of  cash  if  they  are  damaged  in  an  insurance  claim.  

Page 10: Homeowners Insurance Guide by Claims Delegates

So  to  decide  whether  or  not  to  file  an  insurance  claim  -­‐      Estimate  the  cost  of  your  damage,  drying,  cleaning,  personal  property,  materials,  labor,  etc.,  if  the  damage  is  more  than  your  deductible,  consider  filing  a  claim.      If  you’re  not  sure,  call  us  for  advice.  

Page 11: Homeowners Insurance Guide by Claims Delegates

When  you  are  ready  to  stake  your  claim,  just  call:  888.745.7568  

Claims  Delegates  is  your  resource,  advocate,  and  knowledge  center  on  the  front  line  of  the  insurance  claims  process.  We  support  contractors,  homeowners,  and  property  managers,  giving  our  clients  insider  knowledge,  management,  and  estimating  services  so  they  can  make  the  most  out  of  the  

claims  and  restoration  process.    

When  it’s  time  to  talk  to  your  insurer,  talk  to  a  Claim  Delegate  first.  

Claims  Delegates  is  ready  to  serve  and  support  you  through  the  process,  whether  you’re  looking  to  expand  your  restoration  business  or  recover  from  a  catastrophy.  

CONTACT  US,  We  make  insurance  WORK.