how do i know if agile is working for me or not? – an executive’s dilemma 資工 4a 100502025...
TRANSCRIPT
How do I know if Agile is working for
me or not?– An Executive’s
Dilemma
資工 4A 100502025 林聖晏
OVERVIEW
Lack of clarity in the effectiveness of the agile transformation.
We felt that a good way to articulate the benefits is to state them in terms of an adapted form of the Balanced Score Card® (BSC).
At an executive-level these translate to the four dimensions of the BSC.
This paper is for management teams simple, comprehensive , rational , credible , and
unambiguous
Introduce to BSC
The balanced scorecard is a strategic planning and management system.
Be used in business and industry, government, and nonprofit organizations worldwide.
To align strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals.
It is a performance measurement framework that give managers and executives a more 'balanced' view of organizational performance.
Tailoring BSC in an agile context
Implementing an adapted form of the Balanced Score Card ® helped in bringing an objective view of not only during the transformation but also in measuring the sustainability of the transformation.
Such as “compass” in keeping all the stakeholders focused in the right direction.
The table below showcases the 4 dimensions of the BSC and agile variation that we brought in to fit the context.
BSC TableDimension Focus BSC Question Agile Variant
Finance benefit/cost ratio How should we appear to our shareholders ?
How to ensure that the highest business value is prioritized at the highest level ?
Internal Process
Is the internal process aligned with the strategy ?
To satisfy shareholders and customers , whatprocesses must excel at ?
How do we ensure that the “whole team” and the operations work to reduce the time to market?
Customer Is the customer increasingly delighted by the offering ?
To achieve our vision, how should we appear to our customers?
Ensure that the customer feedback is incorporated into the prioritization process
Learning and Growth
In changing business environment how to ensuring that a “learning environment” is created and sustained ?
To achieve our vision, how will we sustain our ability to change and improve?
Are the ceremonies taking the organization on a path of continuous improvement?
Benefits seen after applying BSC
Show the business value realized at the end of every release
Fine tune the process of demonstrating Customer Satisfaction
Collaborate to do the “right thing right”
Foster an adaptive learning environment
Conclusion
For any measurement framework always remember :
“Not everything that can be counted counts and Not everything that counts can be counted” – Albert Einstein.