how machine intelligence will really change marketing -- or -- how to market with smart machines...

35
How Machine Intelligence Will Really Change Marke6ng or How to Market with Smart Machines Without Ensuring the Destruc6on of Mankind or Losing Your Job MarTech USA March 22, 2016 David Raab Raas Associates Inc. [email protected]

Upload: martech-conference

Post on 09-Jan-2017

1.784 views

Category:

Marketing


0 download

TRANSCRIPT

Page 1: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab

How  Machine  Intelligence    Will  Really  Change  Marke6ng  

-­‐-­‐  or  -­‐-­‐  How  to  Market  with  Smart  Machines  

Without  Ensuring  the  Destruc6on  of  Mankind  or  Losing  Your  Job  

 MarTech  USA  March  22,  2016    David  Raab  

Raas  Associates  Inc.  [email protected]  

 

Page 2: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab
Page 3: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab

.   .  

Ar6ficial  Intelligence            Intelligent  Assistance  

Page 4: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab
Page 5: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab
Page 6: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab
Page 7: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab
Page 8: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab
Page 9: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab
Page 10: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab
Page 11: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab
Page 12: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab
Page 13: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab
Page 14: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab

So  What?  

Page 15: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab

1. Relax – your job is safe (for now).

Page 16: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab

2. Automate low value-add tasks.

Page 17: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab

3. Deploy what’s been proven.

Page 18: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab

4. Test some cool new stuff.

Page 19: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab

5. Prep your foundation.

Page 20: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab

5. Prep your foundation.

Foundation is more than tech •  Organization •  Skills •  Process •  Metrics •  Rewards

Page 21: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab

6. Take a portfolio approach.

Page 22: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab
Page 23: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab
Page 24: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab
Page 25: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab
Page 26: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab
Page 27: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab

•  Machines  buy  differently  

Page 28: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab

•  Machines  buy  differently  •  People  choose  which  machines  to  trust  

Page 29: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab

Summary  

Page 30: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab
Page 31: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab

•  Human  marketers  will  always  be  needed  because  change  will  always  con6nue.  

Page 32: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab

•  Human  marketers  will  always  be  needed  because  change  will  always  con6nue.  

•  Marketers  should  use  machines  as  helpers  but  cannot  put  them  in  charge.  

Page 33: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab

•  Human  marketers  will  always  be  needed  because  change  will  always  con6nue.  

•  Marketers  should  use  machines  as  helpers  but  cannot  put  them  in  charge.  

•  Using  machines  effec6vely  will  be  essen6al  for  future  success.  

Page 34: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab

Thank  You  David  M.  Raab  

Raas  Associates  Inc.  [email protected]  www.raabassociatesinc.com  

   

Page 35: How  Machine Intelligence Will Really Change Marketing -- or -- How to Market With Smart Machines Without Ensuring the Destruction of Mankind or Losing Your Job By Dave Raab