how mobile trends shapes chinese consumers in 2017
TRANSCRIPT
How mobile trends shapes Chinese
consumers in 2017
Hi, I’m 小吕 . 您好 !
小吕’ s daily habit
92%Instant Messaging
424M65% have used mobile payment
Mobile Payment
of top 20 apps usage are social & IM app
146M22% have ordered food by phone
Food Delivery302M46% mobile gaming users
Mobile Games
440M~67 % of Video traffic comes from mobile device
Mobile TV
400M
61% of eCommerce users are using mobile to buy online
Mobile Shopping
Source : 2016.7 《 CNNIC 第 38 次中国互联网发展状况统计报告》
But, NEW mobile apps install and NEW apps retention is stagnating!
Average app loses 77% of DAUs in 3 days and 95% in 3 months!
Innovation comes from everywhere!!
Source: Nesta.org.uk
What are the opportunities?
Top 2 categories contribute up to 38% of China’s GDP up to the next decade!
Source: McKinsey China Digital Transformation
BUT, mobile is not only about apps…
It is also about understanding where and when these magic moments occur, adding value and focus on more being a utility to help them.
Smart mobility!
New digital media
New Connected Devices
Opportunity!
New digital media
New connected devices
Virtual Reality
Augmented Reality
Livestreaming
Internet Celebrity
Fitness & Wearables
Home appliances
Smart TVs ecosystem
Smart CarsEntertainment Commerce
Convergence Experience
ConnectedEconomy
New digital media
New connected devices
Zhai 宅 Independent
I check my mobile every 15 minutes and try new gadgets!
I love to travel, exercise and explore new experiences!
I spend 92% of my time on messaging and social apps!
I am a traveller not a tourist! 50% of my friends loves to travel outbound of China
Zhai 宅 Independent
Source: Peking University Marketing & Media Research 2015
How do the China’s post 90’s labels themselves?
Top 2 responses are “Zhai宅” and Independent!
Male Female0.0
10.0
20.0
30.0
40.0
50.0
60.0
52.247.8
55.6
44.4
Gender %
Netizen Zhai
Social Bees Info. Leaders Net-holics Value Seekers Unmovables Escapists0.0
5.0
10.0
15.0
20.0
25.0
30.0
16.014.5
26.9
11.4
17.2
14.016.1
9.2
26.6 26.4
8.5
13.2
Characteristics %
Netizens Zhai
> Male 56% vs Female 44%
26% is “value-seekers”. In short, narcissists!
My background
Zhai 宅Source: MMMS 2016SP China Mobile Motivation and Media Study
Searching/downloading movies Bank transfer or other online bank Searching/downloading videos0.0
10.0
20.0
30.0
40.0
50.0
60.0
Mobile activites %
Netizens Zhai
06:00-06:59
07:00-07:59
08:00-08:59
09:00-09:59
10:00-10:59
11:00-11:59
12:00-12:59
13:00-13:59
14:00-14:59
15:00-15:59
16:00-16:59
17:00-17:59
18:00-18:59
19:00-19:59
20:00-20:59
21:00-21:59
22:00-22:59
23:00-23:59
24:00-00:59
01:00-01:59
02:00-05:590
10
20
30
40
50
60
70
Live broadcast
TV-weekday TV-weekend OV-workday OV-weekend
Peak time around 10pm!
Movies and videos are my favorite!
My activities
Zhai 宅Source: MMMS 2016SP China Mobile Motivation and Media Study
Science and technology channel Sports channel Games channel0.0
2.0
4.0
6.0
8.0
10.0
12.0
14.0
Video Categories
Netizens Zhai
Meitu BeautyCam Meipai0.0
5.0
10.0
15.0
20.0
25.0
30.0
35.0
40.0
Camera App
Netizen Zhai
Science & tech, sports and games are top video
categories!
Meitu app is top camera app!
The apps I use
Zhai 宅Source: MMMS 2016SP China Mobile Motivation and Media Study
Meilishuo Quick Pay QQ Coins Rail & Flights0.0
2.0
4.0
6.0
8.0
10.0
12.0
14.0
Mobile Payment
Netizens Zhai
Meituan Waimai ele.me Taodiandian Baidu Waimai0.0
5.0
10.0
15.0
20.0
25.0
30.0
35.0
40.0
45.0
Food Delivery
Netizen Zhai
QQ Coins are top mobile payment!
Meituan food delivery is my favourite!
What I buy with mobile?
Zhai 宅Source: MMMS 2016SP China Mobile Motivation and Media Study
Age 15-24 Age 25-34 Age 35-440.0
5.0
10.0
15.0
20.0
25.0
30.0
35.0
40.0
Age Category %
Netizen Smartwatch Smart Appliances
Tier 1 Tier 2 Tier 30.0
5.0
10.0
15.0
20.0
25.0
30.0
35.0
40.0
45.0
50.0
City Tiers Category %
Netizen Smartwatch Smart Appliances
Higher adoption from 25-44yrs.
Tier 1 and 3 main adopters
My personality
Independent Source: MMMS 2016SP China Mobile Motivation and Media Study
E-magazin
e
Community /
BBS
Life se
rvice
(Dianping.co
m)
SNS (RenRen /
Kaixin001.etc)
LBS (g
eographic servi
ce)
Microblogging
Mailbox
Online sh
opping0.0
5.0
10.0
15.0
20.0
25.0
30.0
35.0
Apps usage that are higher than overall netizens %
Netizen Smartwatch Smart appliances
Smartwatch users higher usage on microblogging!
Smart appliances users highest on online shopping!
My apps usage
Independent Source: MMMS 2016SP China Mobile Motivation and Media Study
Go To Coffee Shops/Bars
Karaoke Go To The Cinema Watch Videos/VCDs
Listen to Radio Gym Club Go To Amusement Parks
0.0
5.0
10.0
15.0
20.0
25.0
% Smartwatch vs Netizen
Netizen Smartwatch
Karaoke Go To The Cinema Gym Club Listen to Radio Chat With Friends/Relatives
Go Shopping Go to Theme Park0.0
10.0
20.0
30.0
40.0
50.0
60.0
% Smart Appliances vs Netizen
Netizen Smart appliances
Love to cinema and karaoke
Loves to chat with friends and
relatives
My leisure time
Independent Source: MMMS 2016SP China Mobile Motivation and Media Study
Table Tennis Basketball Cycling Volleyball Badminton0.0
2.0
4.0
6.0
8.0
10.0
12.0
14.0
16.0
18.0
20.0
% Smartwatch vs Netizen
Basketball Aerobics/Keep Fit Cycling Tennis Table Tennis0.0
2.0
4.0
6.0
8.0
10.0
12.0
14.0
% Smart Appliances vs Netizen
Netizen Smart Appliances
I love table tennis too!
I love basketball!
My leisure time
Independent Source: MMMS 2016SP China Mobile Motivation and Media Study
Zhai 宅 Independent
Majority of us “value-seekers”. In short, we
are narcissists!
Watching science & tech, sports and
games are my top video categories!
My mobile payment are QQ coins!
We are 25 – 44 yrs and from tier 1
and 3 city in China!
We love to karaoke, going to cinema and chat with friends and
relatives!
We are very active. And we love sports!
2 areas with huge growth engine!!
Source: McKinsey China Digital Transformation
RMB 530 billion in GDP by 2025!
Can media, business and brands leverage on this growth?
Useful with smart
information
How to leverage on this opportunity?
Personalization with smart data
Ecosystem instead of silo
devices
New tech with existing consumer
need
Smart alarm,Weather app & Breakfast
Taxi app, News& Email productivity
PC / Laptops, Chatbots, QQ
Food delivery& Mobile Videos
Mobile games,Video, Wechat
Smart kitchen & groceries delivery
Smart watches,Workout, Music
Online shopping,Watching TV/OTV
Wechat, Blog,Livestreaming
New digital media
New connected devices
Virtual Reality
Augmented Reality
Livestreaming
Internet Celebrity
Fitness & Wearables
Home appliances
Smart TVs ecosystem
Smart CarsEntertainment Commerce
Convergence Experience
ConnectedEconomy
=Opportunity!
Last but not least :D
Lao Tzu: “If you do not change direction, you may end up where you are heading”
Wechat: VictorLeeJWEmail: [email protected]