how zenly nailed it - product methods!
TRANSCRIPT
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how Zenly nailed it
@mxbraud
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Location sharing apps have been around for a long time.
@mxbraud
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You can find dozens of them on the App Store.
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Even Apple has one.
@mxbraudI have 1 friend on it.
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But Zenly is the only one with an exponential growth.
8% weekly
@mxbraud
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If it continues that way, it will have 6M users by the end of the year.
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What is their secret?
@mxbraud
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They talk totheir users.
@mxbraud
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Zenly’s COO called 5000 users over the past year.
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He understood the reasons why people don’t use location sharing apps.
@mxbraud
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it’s creepy
it kills my battery
my friends are not on it
it’s not really amazing
@mxbraud
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The team iterated on its product until these problems fade away.
@mxbraud
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Let’s see how!
@mxbraud
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@mxbraud
it’s creepy
it kills my battery
my friends are not on it
it’s not really amazing
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it’s creepy
it kills my battery
my friends are not on it
it’s not really amazing
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What a classic location sharing app feels like.
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What Zenly feels like.
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@mxbraud
Zenly’s branding is about the experience, not the features.
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@mxbraudThe Elements of User Onboarding - Samuel Hulick
user location-sharing user doing cool stuff
what Zenly sells
what others sell
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@mxbraud
"We’re going to locate you and your friends"
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@mxbraud
"You’re going to spend good times with friends"
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@mxbraud
It’s very cautious with how it asks for your location.
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@mxbraud
"Who am I sharing my location with? Better not touch that button"
Zenly Competitor
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@mxbraud
"My bro Elon wants to know where I am. Such a nice guy!"
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@mxbraud
Your friends and family are the only people you trust enough to give access to your location.
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@mxbraud
Your contacts prompt you to access your location. Zenly asks nothing.
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Zenly talks like a human, not a cold robot spying on you.
@mxbraud
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@mxbraud
Messages you get when you open the app:
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It even shows you love in settings by singing you a song.
@mxbraud
tap here in the app toget your love song
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It uses a friendly and fun imagery to prove sharing your location is no big deal.
@mxbraud
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@mxbraud
Smiling faces everywhere!
even in the bottom menu
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@mxbraud
+ childish and fun colors
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@mxbraud
NO BIG DEAL
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it’s creepy
it kills my battery
my friends are not on it
it’s not really amazing
it’s creepy
it kills my battery
my friends are not on it
it’s not really amazing
@mxbraud
1
2
3
4
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@mxbraud
this random location-basedgame literally kills my battery
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@mxbraud
Zenly…not so much
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Zenly’s developers spent two years working on the battery consumption of their app.
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They came up with a technology that asks for your location only when one of your friends needs it, which saves A LOT of battery life.
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problem solved!
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it’s creepy
it kills my battery
my friends are not on it
it’s not really amazing
it’s creepy
it kills my battery
my friends are not on it
it’s not really amazing
@mxbraud
1
2
3
4
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How many great social networks are you not using because well…nobody does?
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Zenly integrates growth processes directly in its product.
@mxbraud
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@mxbraud
It shows you all the friends that you haven’t added yet directly under your Zenly friends.
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And contacts that have friends on Zenly!
This doesn’t mean they are on Zenly but it makes you feel a lot of people are using it.
+ it creates a sort of competition of who has the most friends.
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You need to invite friends to unlock the best emojis.
@mxbraud
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They want every active user to have at least 10 friends on it. This is a way to achieve it.
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It lets you share your position with friends that are not on Zenly.
@mxbraud
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You can share your position for the next 45 minutes.
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This makes the app more useful from the beginning, when you don’t have many friends.
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And your friend gets a glimpse of what Zenly is by experimenting its main feature.
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With a clear CTA to download the app!
Wait… I never invited anyone to join Zenly!
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It uses screenshots as a viral tool.
@mxbraud
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Every time you take a screenshot, Zenly suggests shortcuts to share it more easily.
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And they add a clear watermark so people know which app is used.
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This funny video made with the video-editing app Lipp got 2M views on FB.
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But they didn’t add a watermark and nobody ever knew it was made with an app.
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So they added one and got 1M app downloads in 6 months thanks to the next videos.
watermark
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Watermarks!
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it’s creepy
it kills my battery
my friends are not on it
it’s not really amazing
it’s creepy
it kills my battery
my friends are not on it
it’s not really amazing
@mxbraud
1
2
3
4
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For most people, location sharing is just a commodity.
@mxbraud
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Zenly triggers the magic with real-life interactions.
@mxbraud
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You get a notification every time a friend lands in another country.
@mxbraud
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@mxbraud
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Your friend is back in town.
@mxbraud
Your friend is travelling abroad.
You send him emojis to have a drink!
You wish him a good trip!
This fosters cool interactions
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Emojis + location feels like magic.
@mxbraud
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@mxbraud
My friend Thomas sent me emojis because I had locked the door and he knew I was inside.
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Your friends know that you’re close and join you naturally.
@mxbraud
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@mxbraud
My friend Antonin noticed I was around and invited me at his place.
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@mxbraud
Our house party stopped because of neighbors complaints.
It evolved into a walking party with everyone following the movement via Zenly.
People didn’t actually jump in the water with their phones.
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Fun and randomness make you stick to Zenly!
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Want to nail it too?
@mxbraud
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Follow me to get thenext product analysis!
@mxbraud
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Maxime Braud @mxbraud [email protected]
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my crew