hr 2.0 does not start with tool adoption
DESCRIPTION
The presentation I gave at HRTechEurope 2012 in Amsterdam, on why HR should not focus on social technologies adoption when they want to embrace a new way of doing HRTRANSCRIPT
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Social does not startwith software adoption
26 oct. 2012
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Hello !
Bertrand Duperrin
Social Business Consulting Director
http://www.nextmodernity.com
My blog : http://www.duperrin.com
Twitter : @bduperrin
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Knowledge sharing
Networking, membership,
community-ship
Coordination, process execution
Communication, engagement
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We built it…No one showed up
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Please adopt me !
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Adoption by (HR) People
Adoption by the HR function
≠
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Changing the way HR people work
Changing the way the Mission of HR is fulfilled
≠
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More efficient HRteam
Better HR
≠ Value of getting better at
executing a flawed system ?
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Hacking one’s personal work is easy
Hacking a legally and socially sensitivesystem is harder
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Learning
Compensation & Benefits
Performance review
Talent management
Mobility
In Bêta
?
Dual system ?
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Part of HR value is a by-product of adoption
in operations
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Use tools or serve them ?
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Great tools make no sense if they don’t fit
in the system
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Social media is technology used to engage three or more people
Social learning is participating with others to make sense of new ideas
What’s new is how powerfully they work together
Marcia Conner – “The new social learning”
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If you had to rebuilt your HR department for scratch today, would you make it look exactly as it is today ?
No ?
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Will the right ones see the sign and take the
exit ?
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Are you sure the knowledge you need is
all there ?
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Learning or getting prepared for learning ?
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(digital) workplace design matters
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What behaviors should be promoted in the
workplace ?
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What kind of rewards do you need ?
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Talent shortage or unability to identify and leverage them ?
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Talent mobility and / or flexible marketplace
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What do they really expect ?
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The most successful companies are those that think jointly technological change, work design and the changes in internal social
relationshipsAntoine Riboud (Former CEO – Danone)
Start with a vision
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Know what will makes you successful and how
to sustain it
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Start with actual behaviors, with real
people IRL
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Tools do not trigger behavioral change but make its effect scale
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Learning is a P2P mechanism
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Reinvent the role of intermediaries
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Smart technologies blend channels
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Old metrics wont light where change happens
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Social techs won’t trigger behaviors that make no sense or run processes that don’t
exist
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Don’t serve tools.
Leverage them.
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Thank you