hrm ch 5
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Human Resource Management
Dr. Karim Kobeissi
Islamic University of Lebanon - 201
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Chapter 5: Recruitment
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Recruitment
Recruitment is t!e "rocess of
attracting enoug! in#ivi#uals $it!
a""ro"riate %ualifications to a""ly for
&obs $it! an organi'ation.
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(lternatives to Recruitment
)ven $!en t!ere is a nee# for a##itional em"loyees* a
firm may #eci#e against increasing t!e si'e of itsregular $or+force. Alternativessuc! as,
utsourcing
/ontingent $or+ers )m"loyee leasing
vertime
May all be consi#ere# before recruiting ne$ full-timeem"loyees.
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utsourcing
ransfers res"onsibility to aneternal "rovi#er
3rovi#es greater efficiency 4"rovi#es
t!e same service at a lo$er cost5
an# effectiveness 4"rovi#es t!e
same service $it! a better %uality5.
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/ontingent 6or+ers
Contingent workers are consi#ere# to be "art oft!e 7#is"osable (merican $or+force8 because
t!ey $or+ as "art-time* tem"orary* or contract
$or+ers$!o can easily be let go $!en t!ey are
not nee#e#. !ey are often t!e first to go $!en a recession
begins an# t!e last to be !ire# $!en t!e
economy gets better. Ho$ever* many com"anies
are reversing t!is tren# an# !ol#ing off !iring
regular* full-time em"loyees* c!oosing instea# to
use contingent $or+ers.
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3rofessional )m"loyer rgani'ations, )m"loyee Leasing
/om"any t!at leases em"loyees to ot!er businesses
/om"any releases its em"loyees* $!o are t!en !ire# by
3)
Leasing com"any is em"loyees9 legal em"loyer t!at
ta+es care of em"loyees9 a#ministrations* "ayrolls*
benefits* an# recruiting.
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vertime
Most commonly use# met!o# of meeting
s!ort-term fluctuations in $or+ volume
(voi#s recruitment* selection* an# training
costs
)m"loyees benefit from increase# income
3otential "ro#uctivity "roblems
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)ternal )nvironment of Recruitment
!e factors in t!e external environment t!at
can significantly affect a firm9s recruitment
efforts* are,
15 Labor mar+et con#itions
25 (ctive or "assive &ob see+ers
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1. Labor Mar+et /on#itions
)conomic situation 4recession* boom5.
Deman# for an# su""ly of s"ecific s+ills. Labor
mar+et for many "rofessional an# tec!nical
"ositions is global.
6!enever #eman# for a "articular s+ill is !ig!
relative to su""ly* recruiting efforts an# costs $ill
increase.
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2. (ctive or 3assive >ob ?ee+ers
(ctive &ob see+ers, /ommitte# to fin#ing a @
anot!er &ob.
3assive can#i#ates, y"ically em"loye#*
an# $ill $ant to move more slo$ly before
ma+ing a &ob c!ange. !ey are often !esitantto ris+ leaving t!e stability of t!eir current &ob for a
"otentially ris+y ne$ &ob $it! an un+no$n boss.
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Labor De"artment Aui#elines
!e Labor De"artment !as issue# gui#elines
concerning online recruiting "olicies,
Kee" #etaile# recor#s.
I#entify criteria use#.
Be able to e"lain $!y a "erson $it!
"rotecte# status $as not !ire#.
/om"anies $it! more t!an 100 em"loyees+ee" staffing recor#s for a minimum of t$o
years.
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2. irtual >ob Cair
( virtual )o" fair is an online recruiting met!o# use# by an
em"loyer or grou" of em"loyers to attract a large number
of a""licants. nline &ob fairs are very cost-effective an#
can attract more "otential a""licants t!an an in-"erson &ob
fair !el# at one location.
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. 6eblogs 4Blogs @ 6eb 3ages5
*e"logs !ave c!ange# t!e $ays in $!ic! in#ivi#uals
access information about &obs an# com"anies. Aoogle or
a blog searc! engine* can be use# to fin# t!ese valuable
sources of information. (ll you !ave to #o is ty"e in a +ey
"!rase li+e marketing jobs to fin# t!em. !e blogs often
!ave names li+e(ttorney>obs.coman# ?ales>obs.com.
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. Aeneral-3ur"ose >ob Boar#s
+eneral'purpose )o" "oards* suc! as Monster.com an#
/areerBuil#er.com* attract a large number of a""licants.
!ese &ob boar#s are best for &ob-see+ers in "rofessions
t!at e"erience !ig! turnover* li+e sales* but are often
less effective for !ig!ly %ualifie# a""licants or t!ose
loo+ing for $or+ in smaller in#ustries.
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(/)lin+ et$or+
!e AC$link etwork is a national recruiting net$or+ an#
$eb-base# recruiting tools serving t!e nee#s of colleges*
em"loyers* an# &ob can#i#ates. /urrently t!ere are over
=00 colleges using t!e (/)lin+ system. !e system
inclu#es t!ree com"onents, &ob "osting* rsum #atabase*
an# intervie$ sc!e#uling. It is available to em"loyers to
"ost &obs an# searc! for ne$ gra#uates.
! (lli F D t b
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!e (llianceF Database
/an#i#ates buil# a "rofile base# on t!e J)
ccu"ational #atabase.
Recruiters buil# searc! agents* selecting tas+s* s+ills* $or+
environment* etc. base# on t!e same #ata structure as t!e
can#i#ate "rofiles.
!e (llianceF soft$are searc!es "rofiles an# &obs to
generate a structure# matc! base# on t!e #ata in t!e "rofilean# t!e &ob "osting.
(ll information is confi#ential until t!e can#i#ate c!ooses to
e"ress interest in a "osition.
6!en t!eres a matc!* t!e recruiter sen#s an email as+ingt!e can#i#ate if t!ey are intereste# in being contacte#.
If t!ey are intereste#* t!e can#i#ate clic+s to release
information to t!e recruiter an# to be consi#ere# for t!e &ob.
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ic!e ?ites
iche sites outfit to
!ig!ly s"eciali'e#
&ob mar+ets by
"rofession* in#ustry*
e#ucation* or
location.
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/ontract 6or+ers9 ?ites
!ese sites let $or+ers a#vertise t!eir s+ills* set
t!eir "rice* an# "ic+ em"loyers.
?ites suc! as (llCreelance6or+.com an#
Auru.com "rovi#e an online mar+et"lace for
freelance 4self-em"loye#5 talent.
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Hourly 6or+ers9 >ob ?ites
ra#itionally* t!ere !ave been ma&or #ifferences bet$een
t!e $ays !ourly an# salarie# $or+ers loo+ for &obs. Most
hourly workers "ursue &obs by filling out a""lications
rat!er t!an creating an# sen#ing out rsums.
!ese sites allo$ !ourly &ob-see+ers to com"lete a sim"le
online a""lication t!at can be vie$e# by em"loyers "rovi#e
"!one-base# services to acce"t a""lications an# offerbilingual call center o"erators $!o can !el" &ob a""licants
t!roug! t!e "rocess.
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?ocial et$or+ Recruiting
?ome organi'ations are turning to socialnetworking as a tool for recruiting. It is $ell
+no$n t!at net$or+ing is one of t!e best
recruiting tools* an# numerous $ebsites* suc!
as $itter* Caceboo+* an# Lin+e#In* are use# to
facilitate social net$or+ recruiting. !ese sites
offer access to millions of "assive can#i#ates
an# inclu#e tools t!at let $oul#-be em"loyerssearc! for can#i#ates by geogra"!y* s+ills* an#
numerous ot!er criteria.
ra#itional )ternal Recruitment Met!o#s
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ra#itional )ternal Recruitment Met!o#s
(lt!oug! online met!o#s !ave greatly im"acte# !o$ recruiting is
#one*traditional methods are still use# etensively,
Me#ia a#vertising
)m"loyment agencies
"rivate an# "ublic Recruiters
>ob fairs
Interns!i"s )ecutive searc!
firms
3rofessional
associations
Unsolicite# a""licants "en !ouses
)vent recruiting
?ign-on bonuses /om"etitive games
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Me#ia (#vertising
Me#ia suc! as,G Ra#ioG e$s"a"er
G elevisionG In#ustry "ublications
3revious e"eriences suggest t!e best
a""roac!.
e$s"a"er a#vertising !as #ecline#
because of online recruiting.
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-rivate $mployment Agencies
ften calle# !ea#!unters
Best +no$n for recruiting $!ite-collar em"loyees
Use# for virtually every +in# of "osition
ot "ai# until a "erson is "lace#
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Recruiters
Recruiters $or+ for t!e em"loyer an# most
commonly focus on sourcing can#i#ates from
tec!nical sc!ools* colleges* an# universities./areer service #irectors at t!ese institutions
arrange intervie$s $it! stu#ents $!o "otentially
"ossess t!e %ualifications #esire# by t!e firm.
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#o" .airs
(ttract large number of a""licants to one
location
""ortunity to meet large number of can#i#ates
in s!ort time
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(nternships
(n internshipis a s"ecial form of recruitment t!at
involves "lacing a stu#ent in a tem"orary &ob
$it! no obligation eit!er by t!e com"any to !ire
t!e stu#ent "ermanently or by t!e stu#ent to
acce"t a "ermanent "osition $it! t!e firm.
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$xecutive search firms
$xecutive search firms are organi'ations t!at locate
e"erience# "rofessionals an# eecutives $!en ot!er
sources "rove ina#e%uate. !e +ey benefit of
eecutive searc! firms is t!at t!ey target i#eal
can#i#ates.
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-rofessional Associations
(lmost every professional associations
"ublis!es a &ournal an# !as a $ebsite t!at its
members for recruiting an# &ob !unting. Coream"le* t!e ?ociety for Human Resource
Management !as a &ob referral service for
members see+ing ne$ "ositions an# for
em"loyers $it! "ositions to fill.
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/pen houses
/pen houses are a valuable recruiting tool*
es"ecially in times of lo$ unem"loyment.
During an o"en !ouse* firms "air "otential !iresan# recruiters in a casual environment t!at
encourages on-t!e-s"ot &ob offers.
Auest s"ea+ers coul# s"ea+ to s"ecific &obs an#
ans$er %uestions or actually give t!e a""licant a
#emonstration of $!at t!e &ob entails.
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$vent recruiting
$vent recruiting involves !aving recruiters go to
an# s"onsor events 4e.g.* marat!ons an# bi+e
races5 t!at are atten#e# by in#ivi#uals t!e
com"any is see+ing.
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&ign'on "onuses
( &ign'on "onus is a sum of money "ai# to a ne$
em"loyee by a com"any as an incentive to &oin t!at
com"any. !ey are often given as a $ay of ma+ing a
com"ensation "ac+age more attractive to t!eem"loyee 4e.g.* if t!e annual salary is lo$er t!an !e or
s!e #esires5. It also lo$ers t!e ris+ to t!e com"any as
it is a one-time "ayment for eam"le* if t!e em"loyee
#oes not meet e"ectations* t!e com"any !as notcommitte# to a !ig!er salary. ?igning bonuses are
often use# to recruit gra#uates into t!eir first &obs.
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ailoring Recruitment Met!o#s to ?ources
0ecause each organi1ation is unique, so are the types and
qualifications of workers needed to fill positions2 3o "e
successful, a firm must tailor its recruitment sources and
methods to its specific needs2