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HRM InterventionAs

Organizational Development

Intervention

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Organization DevelopmentIntervention

A sequence of planned activities, actions,and events intended to help an organization

to improve its performance andeffectiveness.

Sets of structured activities in which

selected organizational units (target groupsor individuals) engage with a task orsequence of tasks where the task goals arerelated directly or indirectly to organizational

improvement

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Organization development intervention cycle

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HRM Interventions

Goal setting

Performance Appraisal Rewards Systems

Career planning And Development

Coaching And Counselling activites

Managing workforce Diversity

Employees Wellness

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Effective interventions can bedetermined by 3 criteria:-The extent to which it fits the needs of the organization

a.Valid information

b. Free and informed choice

c. Internal commitment

The degree to which it is based on causal knowledge ofintended outcomes.

The extent to which it transfers change-managementcompetence to organization members.

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Designing Effective Interventions is contingent upon:-

Individual differences among organizationalmembers, organizational factors, and

dimensions of the change process itself.

Situational factors :-

1. Readiness for Change

2. Capability to Change

3. Cultural Context

4. Capabilities of Change Agent

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HRM Interventions in ICICI Bank

Industrial Credit And Investment CorporationOf India Limited.

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ICICI Bank Limited :

ICICI Bank Limited ( NSE : ICICIBANK, BSE : 532174,NYSE : IBN) is a major banking and financial services

company based in Mumbai. It is a largest private sector bank in India by market

capitalization.

The bank also has a network of 2,529 branches

6,102 ATMs in India and presence in 19 countries 24million customers.

ICICI Bank is also the largest issuer of credit cardsin India

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VISION AND MISSION:

Vision :-

To be the leading provider of financial services in India and a majorglobal bank.

Mission :

1. We will leverage our people, technology, speed and financial capital.

2. to Be the banker of first choice for our customers by delivering highquality, world-class products and services.

3. Expand the frontiers of our business globally. Play a proactive role inthe full realization of Indias potential.

4. Maintain a healthy financial profile and diversify our earnings acrossbusinesses and geographies.

5. Maintain high standards of governance and ethics.

6. Contribute positively to the various countries and markets in which weoperate.

7. Create value for our stakeholders.

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Recriutment Practices Sources Advertisements : newspaper ,

radio, T.V, magazines

Campus Recruitment

Head hunters Executive search

Job Portals

Consultancies or agencies

Employee Referral

Walk - ins

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Selection Process

Recruitment Process ICICI Bank Exams Pattern

Selection Process consists thefollowing stages:--

1. Aptitude Test.

2. Group Discussion.

3. Psychometric profiling

4. Interview

The need arises (JobVacancy ).

Then decide Job Description(KRA) Key Responsibilities

Area. Making Advertisement .

Post the Advertisements.

Shortlist the candidates

Schedule

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Training and Development

Employee welfare

Basic training in the following area:--

1. Corporate etiquette.

2. Skills in the sales credit, operationsand collections.

3. Business specific Product and ProcessKnowledge.

4. Skills reinforced by live Projects.

5. Assignments and on the Job Training.

6. Certification based on Projectassessment

7. E-tests

8. Behavioral Training Programs

1. Employee Welfare Bonuses .

2. Housing Allowances.

3. Employee Stock OptionPlan.

4. Monthly Pay Sick Leave.

5. Maternity Leave

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Performance Appraisal

Promotions

1. they declare their employeepromotion in the month of

April in each year.

2. During the year 2008-2009 , the banks net profit

reduced to 10% year on yearRs3758 crores.

3. This made the bank stops itsAnnual Promotions and

bonuses to employees and

directors

1. Evaluating the employeeperformances.

2. Then comparing actualperformance with thestandard Performance