Field CoachingHuan luyen Nhan vien

Huan luyen & Quan Ly

Huan luyen (Coaching)La mot qua trnh trong o ngi quan ly lien tuc tac ong en mot nhan vien nham giup anh ta thay oi nhan thc, thai o, va hanh vi trong cong viec e hoan thanh muc tieu hay cai thien hieu qua cong viec

Li ch cua CoachingGiup NV t nhan thc mc o thc hien cong viec va c hoi lam tot hnTao thoi quen lam viec tot, chu y en tieu chuan va trnh t cong viecRen luyen ky nang cho nhan vienKhuyen khch nhan vien t suy nghGiup nhan vien t tin va t hao

Coaching va Work With Cung ban hang Ca hai cung thc hien cuoc thao luan

2. Lam mau GS thc hien mau. NV quan sat va thc hanh. 3. Huan luyen Thc a GS feedback va huan luyen sau khi gap KH.

Tao thay oi va niem vui vi NV co kinh nghiem

Vi nhan vien mi.The hien ky thuat / y tng mi.Khi c yeu cau.

Theo yeu cau cong viec.

Lam mau - Mo hnh EDACExplain Giai thchDemonstrate Lam mauApply Nhan vien Ap dungCheck Kiem tra va Feedback

Ky thuat Coaching c banXac nh muc tieuNgheQuan satFeedback (Phan hoi / Nhan xet / Gop y)Hoi

Feedback - Phan hoiPhan hoi (Nhan xet) la nhng thong tin ve cac hanh ong trong qua kh ma no se giup cho ngi nhan vien co the duy tr, cung co hay phat huy thai o, hanh ong cua ho trong tng laiGames How Feedback works?

Phan hoi Hieu quaMo ta tnh huong (ai, cai g, khi nao)Mo ta hanh vi, thai oMo ta anh hng / tac ong (ti ban, ti ngi khac va ti ket qua kinh doanh)

Phan Loai FeedbackPhan hoi tch ccMo ta cu the hanh viCho v du ro rang Khen khi can thiet. Co hng tch cc trong viec duy tr va thay oi thai oCo muc tieu va ke hoach cai thienPhan hoi khong tch ccKhong chu trong en ket qua totCam tnh, cam xucKhong co v du ro rangCh bao > hng danCo luc ch trchTao ap lc e doaKhong nh hng hanh ong

Bai tapFeedback cho ngi oi dienVe cong viec, sinh hoat, hoc tapTrnh t : tot trc, can cai thien sauCho v duLi ch mang lai

Hoi > NoiGiup nhan vien t nhan thc ban thanSuy ngh ro rangTao thoi quen t suy ngh

Hoi > NoiMuc tieu ngay hom nay la g?Ban a at c cac muc tieu nao?ieu g ban a thc hien tot?Lam vay se gay anh hng nh the nao?Vay van e can phai cai thien la g?Neu thc hien lai, Ban se lam g khac i?Khi nao ban se giai quyet van e nay?

Bai tapHoi ngi oi dienVe cong viec, hoc tap, s thchTrnh t : cau hoi m, ong, kiem traTm v du

oi lap Phong cachGiup nhan vien co nhan thc cong viec va y thc trach nhiem .

Ch danHuan luyenNhiem vu cua anh la phai ban at ch tieuNhiem vu c ban cua ban la g?S that la anh ch at 85% ch tieu ma thoi!Ket qua cua ban ra sao? Ban ang gap van e g?Anh khong con s la chon nao ngoai viec phai lam viec sieng nang hn naBan co cach giai quyet nao khong? Cach nao se giup ban at ket qua tot nhatVay nhng g anh can phai lam la Vay, ban se lam g? Va khi nao thc hien?

Mo hnh CoachingCOACHING = Feedback + Problem Solving + Action Plan(Phan hoi + Giai quyet van e + Ke hoach)Lam ro IEU G can phai cai thien va CACH THC thc hien nh the nao e nang cao hieu qua hay nang lc lam viec

Vai qui tac Huan luyenCung i ca ngay Trao oi t nhat 10 phut trc khi ri van phongThong nhat muc tieu va cach lam viecXem lai cac thoa thuan lan cung i trc ayHoi ch khong phai noiNen hng nhan vien en thoi quen t suy nghTranh khong xen vao buoi ban hang cua nhan vien ban.

Chung ta muon day nhan vien cach cau ca ch khong phai bat ca gium hoNen nh ...

Hng dan bai tap NhomNghien cu tnh huong (5)Tnh huong Huan luyenXac nh Muc tieu Huan luyenXac nh cau hoi huan luyenThc tap Dien vai (30)Nhan vien ban hangNgi huan luyenQuan satoi vai

Trao oiBan hang Huan luyenTrnh tHng dan bai tap Nhom

AINVBHGiam satKhach hangNVBHGiam satNVBHGiam satTHI GIAN3 4 phut7 10 phut4 8 phutLU YDung cau hoiCac van e can thao luan sau khi ban hang?Dung cau hoi Giai quyet van e

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