huong dan su dung chi tiet mail tnu

CMC System Integration

i Hc Thi NguynPackage EEC1.2: Equipping infrastructure of computer server room for each university member.

Ti liu hng dn s dng Mail Exchange 2007Version 1.0

MC LC1. KHI QUT CHUNG.........................................................................................11.1. MC CH...................................................................................................................1 1.2. I TNG IU KIN S DNG.......................................................................1

2. NI DUNG HNG DN.................................................................................. 22.1. HNG DN S DNG OUTLOOK WEB ACCESS................................................2 2.2. NG NHP VO OUTLOOK WEB ACCESS...........................................................2 2.3. CALENDAR..................................................................................................................4 2.4. CONTACTS.................................................................................................................4 2.5. TASKS..........................................................................................................................5 2.6. OPTIONS.....................................................................................................................62.6.1. THAY I PASSWORD NGI DNG TRN GIAO DIN OUTLOOK WEB ACCESS.......8 2.6.2. CU HNH RULES CHO HM TH V TO MI TH MC..............................................9

2.7. HNG DN S DNG OUTLOOK 2003..............................................................102.7.1. NG NHP H THNG MAIL EXCHANGE 2007 QUA MS OUTLOOK 2003...................10 2.7.2. THAY I CU HNH MS OUTLOOK 2003 KT NI VI EXCHANGE 2003..............12 2.7.3. HNG DN QUN L DUNG LNG MAILBOX TRN SERVER.................................14 2.7.4. HNG DN CU HNH MICROSOFT OUTLOOK KHI THAY I MY TNH.................18 2.7.5. CC TIN CH CA H THNG OUTLOOK 2003.............................................................23 2.7.6. S DNG CALENDAR.......................................................................................................25

2.8. HNG DN S DNG MS OUTLOOK 2007.......................................................262.8.1. CU HNH TRUY CP THEO GIAO THC MAPI VI MS OUTLOOK 2007......................26

2.9. CU HNH RPC/HTTP(S) TRN MS OUTLOOK 2007............................................27 2.10. CALENDAR..............................................................................................................30 2.11. GROUP SCHEDULE ..............................................................................................31 2.12. SEARCH FOLDERS................................................................................................33 2.13. INSTANT SEARCH .................................................................................................34 2.14. AUTOARCHIVE.......................................................................................................34

Trung tm GP&DVTK CMC

1. KHI QUT CHUNG1.1. MC CHMc ch ca ti liu ny nhm hng dn nhn vin TNU to mi v s dng mail c hiu qu hn trn h thng mail exchange 2007.

1.2. I TNG IU KIN S DNG.i tng c s dng hng dn ny l ton b cc nhn vin thuc TNU. iu kin to mi hoc chuyn mailbox qua Exchange 2007: My tnh c s dng c gia nhp ( join ) vo domain, hoc chy workgroup. Phn mm mail client c user s dng l Microsoft Outlook 2003, Microsoft Outlook 2007 v cc web browser.

Ti liu hng dn s dng h thng mail Exchange 2007

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2. NI DUNG HNG DN2.1. HNG DN S DNG OUTLOOK WEB ACCESS 2.2. NG NHP VO OUTLOOK WEB ACCESSNgi dng mun vo mailbox (hp th), c th dng trnh duyt Web v d Internet Explorer vo Outlook Web Access: M trnh duyt Web Internet Explorer, sau nh a ch sau: https://mailserver.tnu.edu.vn/owa hoc vo trang web http://mail.tnu.edu.vn sau click chn Email (vi a ch trn ngi dng c th ng nhp vo mailbox khi trong hay ngoi c quan).

Hnh 1 Giao din ng nhp Outlook Web Access

Sau khi nhp a ch trn vo, trang web ca Mail Exchange s m ra v ngi dng s nhp ti khon(Username) v mt khu(password) thm nh trc khi ng nhp vo hp th ca ngi dng. Nu l ln u tin truy nhp vo OWA, ngi dng s c thng bo chn la ngn ng v thi gian. Ngi dng c th chn ngn ng l ting Vit.


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Trung tm GP&DVTK CMC Sau khi ngi dng cung cp ti khon (username) v mt khu (password) ng nhp vo OWA, giao din ca OWA c dng nh sau. Tr li mt hoc nhiu ngi

Hm th

San th mi

Ty chn cu hnh

Xa th

Gi/Nhn th

Chuyn tip th cho ngi khc

La chn hp cng c

Hnh 2

Cc th ca ngi dng nhn c s nm trong folder Inbox, Cc th m ngi dng son nhng gi i cha c s nm trong Outbox, cc th m ngi dng vit nhp s nm trong folder Drafts, cc th do ngi dng gi s nm lu li trong Sent Items v cc th c xa s nm trong Deleted Items.


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Cha cc th vit nhp

Cha cc th c xa

Cha cc th gi n

Chc nng ghi ch cho ngi dng

Cha cc th c gi i

Chc nng s nht k cho ngi dng Hnh 3

2.3. CALENDAR Trn thanh bn bn tri, ngi dng c th s dng chc nng Calendar. Chc nng ca Calendar ny l gip ngi dng hoch nh k hoch v sp xp thi gian cho cng vic, c kh nng nhc nh ngi dng hon thnh cng vic ng theo lch sp xp trong Calendar. to ra mt thi biu cng vic, ngi dng ch vic chn cng c l Calendar. Sau click New, in cc thng tin cn thit vo lch ri Save and Close li.

Chn Calendar trn thanh cng c

Hnh 4

2.4. CONTACTS Chc nng Contacts l ni cho ngi dng to ra v lu li thng tin ca mi ngi. to mt danh thip, ngi dng chn mc Contact sau click New ri in y cc thng cn thit. Sau click Save and Close li.


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Chn Contact trn thanh cng c

Hnh 5 Chn mc contact

2.5. TASKS Chc nng Tasks (Simple List) to ra nhng nhim v lm vic. Trong ta c th hoch nh ngy bt u cng vic v ngy kt thc cng vic. Chc nng Tasks ny cn c th nhc nh ngi dng sp n ngy ht hn cho cng vic ra. to ra mt nhim vu (Task), ngi dng chn mc Task trn thanh cng c, sau click vo New ri in cc thng tin cn thit. Click Save and Close lu li cc task nhim v.


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Chn Task trn thanh cng c

Hnh 6 Chn task trn thanh cng c

2.6. OPTIONSOUT OF OFFICE ASSISTANT Trong Options, c rt nhiu thng tin cho ngi dng cu hnh ty theo yu cu ca mi ngi. Chc nng Out of the Office l mt trong nhng chc nng cn c quan tm. Khi ngi dng i cng tc xa hay ngh php khng c mt trong cng ty, khng th nhn mail c th ngi dng nn dng chc nng ny. Chc nng ny s gip ngi nhn t ng gi th ngc li cho ngi gi bit l mnh khng c mt cng ty lm vic vi ni dung c vit di khung bn di sau khi chn chc nng Im currently out of the office. Sau click Save and Close lu li cu hnh cho ngi dng.


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Trung tm GP&DVTK CMC nh thi gian t tr li bt u khi no v lc no kt thc

Chc nng t ng tr li

Chn Out of office

Xin cho! Hin ti, ti ang ngh php. Ti s lin lc vi bn sau. Cm n. Thn i, NHH

Hnh 7. To Message cho chc nang Out of the Office trong ni b

Xin cho! Hin ti, ti ang ngh php. Ti s lin lc vi bn sau. Cm n. Thn i, NHH

Hnh 8. To Message chc nng out of the office vi ngi nhn bn ngoi

MESSAGING OPTIONS Trong phn ny, ngi dng c th cu hnh tu bin giao din v ti khon ca mnh nh c bao nhiu th c th hin trong mt trang, thng bo cho ngi dng bit l mnh c mail mi, th to ra ch k cui th khi gi th cho mi ngi. tao ra ch k, ngi dng click vo Email Signatureri nhp nhng thng tin ca ch k v sau Save lu li cu hnh.


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Hnh 9. To ch k cho mail

2.6.1.

THAY I PASSWORD NGI DNG TRN GIAO DIN OUTLOOK WEB ACCESS

Ngi dng ng nhp vo h thng mail qua giao din Outlook Web Access Ti giao din sau khi ng nhp, chn Options

Hnh 10. Option

Sau khi click Options, chc nng Change Password s xut hin di menu Options, click Change Password

Hnh 11

Mn hnh Change Password xut hin, nhp mt khu c v mt khu mi 2 ln, click Save thay i mt khu.


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Hnh 12. Chang Password

Mn hnh thng bo i mt khu thnh cng xut hin, click OK hon tt qu trnh i mt khu. CU HNH RULES CHO HM TH V TO MI TH MC

2.6.2.

i vi h thng mail Exchange 2007 ngi s dng cn cu hnh Rules trn MS Outlook. Trong giao din MS Outlook chn menu Tools chn Rules and Alerts

Hnh 13. New Rule

Ca s Rules and Alerts xut hin, click New Rule

Hnh 14

Ca s Rules Wizard xut hin click Next tin hnh to Rule cho hm th vi nhng ty chn sn c ph hp vi tng trng hp s dng.


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Hnh 15. La chn cc tu chn ph hp

2.7. HNG DN S DNG OUTLOOK 20032.7.1. NG NHP H THNG MAIL EXCHANGE 2007 QUA MS OUTLOOK 2003

NG NHP H THNG MAIL EXCHANGE T TRONG MNG NI B QUA MICROSOFT OUTLOOK 2003. Trn my trm mi ci t Outlook 2003, vo Start v chn Control Panel. Nu ch hin th ca Control Panel l Category View, bn tri ca s kch vo Other Control Panel Options v chn Mail. Nu ch hin th l Classic View, nhy kp vo Mail.

Trong ca s Mail Setup, di mc Profiles, kch vo Show Profiles.

Hnh 16. Mail setting


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Trung tm GP&DVTK CMC Trong ca s Mail hin ra, kch vo Add. Trong ca Name, nhp vo tn ca profile, v d nh My s New Profile, trong hp Profile Exchange Mail ri nhn OK. Trong ca s E-mail Accounts, chn Add a new e-mail account v nhn Next. Trong ca s Server Type chn Microsoft Exchange Server nhn Next. Trong ca s E-mail Accounts nhp vo cc thng tin sau: Trong Microsoft Exchange Server nhp vo tn ca mailsrv.tnu.edu.vn. Chn Use Cached Exchange Mode.

Trong USER NAME, nhp vo a ch EMAIL ca ngi dung, v d [email protected], click NEXT v FINISH TRUY CP BNG MICROSOFT OUTLOOK T INTERNET YU CU TRN MY TRM H iu hnh Microsoft Windows XP with Service Pack 1 and 331320 hotfix hoc Microsoft Windows Server 2003 (Thng thng tho mn) ci t Microsoft Outlook 2003 (Thng thng tho mn) My trm c kt ni internet v truy cp c https (Thng thng tho mn) Trust Root CA cp pht certificate cho Exchange 2003 Server. Thng thng yu cu ny cha tho mn v Root CA ca TNU l h thng t xy dng. Do , root certificate ca CA server cha c trust. trust root CA ca TNU, thc hin nhng cng vic sau: Yu cu qun tr h thng cp cho file cha certificate ca root CA ca TNU Nhy kp vo file nhn c. Trong ca s Certificate hin ra nhn Install Certificate. Chn Next trong ca s Certificate Import Wizard.

Trong ca s Certificate Store ca Certificate Import Wizard chn Place all certificates in the following store v nhn Browse. Trong ca s Select Certificate Store chn Trusted Root Certification Authorities nh trong hnh v di y ri nhn OK.


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Hnh 17. Select Certificate Store

2.7.2.

Nhn Next trong ca s Certificate Store v nhn Finish trong ca s Certificate Import Wizard. THAY I CU HNH MS OUTLOOK 2003 KT NI VI EXCHANGE 2003

(S dng cho nhng my cu hnh Outlook 2003 kt ni n h thng Exchange 2003 ca TNU) Bt ng dng Microsoft Outlook 2003, vo menu Tools v chn E-Mail Accounts. Trong E-mail Accounts wizard, chn View or change existing e-mail accounts, v sau nhn Next. Trong ca s E-mail Accounts, chn Microsoft Exchange Server account, ri nhn Change. Trong ca s Exchange Server Settings, chn More Settings. Trong ca s Microsoft Exchange Server thc hin cc thao tc sau: Chuyn sang tab Connection, trong ca s Connection chn Connect using my Local Area Network (LAN) hoc Connect using Internet Explorer's or a 3rd party dialer tu vo ngi dng ang kt ni internet bng ADSL hay dial-up.


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Hnh 18

Trong tab Connection, di phn Exchange over the Internet chn Connect to my Exchange mailbox using HTTP. Nhn vo Exchange Proxy Settings.

Trong ca s Exchange Proxy Settings, trong phn Connections Settings, nhp cc thng tin nh hnh v di y:


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Hnh 19

Nhn OK trong ca s Exchange Proxy Settings, OK trong ca s Microsoft Exchange Server, Next trong ca s E-mail Accounts, v Finish kt thc wizard. HNG DN QUN L DUNG LNG MAILBOX TRN SERVER

2.7.3.

Hin ti, ngi dng ca h thng Mail Exchange 2003 c cp mt ti khon trn h thng vi hn mc dung lng mailbox trn server l 1 Gb bao gm: th gi i (sent items), th nhn c (Inbox), th b xa (Deleted Items),do nu ngi dng khng nh k dn dp mailbox ca mnh, n mt lc no mailbox s b y dn n khng th tip tc gi nhn mail. Tnh nng AutoArchive ca Ms Outlook cho php chng ta qun l c dung lng hp th ca mnh mt cch t ng bng cch xa cc e-mail qu hn lu trn server (thi hn lu do ngi dng xc lp) v lu v my Local PC vi tn file v ng dn mc nh nh sau: C:\Documents and Settings\yourusername \Local Settings\Application Data\Microsoft\Outlook\Archive.pst. Sau khi chng trnh thc hin lu tr ln u, ngi dng c th truy cp trc tip cc mail c lu tr t Archive Folders trong mc Folder List ca Outlook. Trong Archive folders, cu trc th mc c gi nguyn nh trn mailbox v ngi dng tng tc vi cc email ny nh vi cc email c lu trn mailbox. Nu mun cc e-mail trong Archive Folders c chuyn v mailbox trn server, bn c th import t file lu tr (mc nh l: Archive.pst) hoc copy tng email bng tay.


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Trung tm GP&DVTK CMC u im khi s dng tnh nng AutoArchive: Gip ngi dng ch ng qun l c s lng email trn mailbox, trnh trng hp mailbox b y nh hng n qu trnh gi nhn mail V cc email mi nht vn c lu mailbox trn Server nn khi ngi dng i cng tc vn c th c c nhng email ny khi truy cp qua Outlook Web Access.

Hnh 20

CU HNH AUTOARCHIVE chng trnh Outlook t ng chuyn cc mail qu hn lu trn Mailbox v my PC local, anh/ch lm theo cc bc sau: M chng trnh Ms Outlook 2003, trn thanh cng c chn Tools Options Others AutoArchive nh hnh minh ha di y:


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Hnh 21

Trong ca s AutoArchive, cu hnh cc thng s sau ph hp vi vic s dng email ca mnh: Tn sut chy AutoArchive: 1 ngy, 2 ngy,(hnh minh ha t 5 ngy) Thit lp thi hn lu mail trn server (hnh minh ha: 30 ngy, nu qu 30 ngy, email s c xa trn mailbox v lu v my Local PC). Cc cu hnh khc nh hnh minh ha


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Hnh 22. Cu hnh Auto Archive

Kch chn Apply these settings to all folders now chn OK hon tt cu hnh.

CU HNH ARCHIVE Chng ta cng c th thc hin Archive mt th mc no bng tay, cc bc thc hin: M chng trnh Ms Outlook 2003, trn thanh cng c chn File Archive.


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Hnh 23

Thit lp cu hnh: Nu mun thc hin lu tr theo nh cu hnh trong mc 1.1 (AutoArchive) th tick chn Archive all folders according to their AutoArchive settings chn OK Nu anh ch mun Archive mt folder no (bao gm c cc th mc con), v d th mc Inbox: Chn Archive this folder and all subfolders chn Inbox. Xc lp ngy gii hn: V d: 04/04/2008, Tt c cc mail nhn c trc ngy ny s c lu tr v my Local PC Kch chn OK hon tt. HNG DN CU HNH MICROSOFT OUTLOOK KHI THAY I MY TNH

2.7.4.

EXPORT D LIU TRN MY C M File Import and Export... bt Import and Export Wizard


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Hnh 24. Export to File

Trong ca s hin ra chn Export to a file v nhn Next.

Hnh 25. Chn dng file l .Pst

Trong ca s Export to a File chn kin file l Personal Folder (.pst) v nhn Next.


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Hnh 26. Export to Personal Folders

Trong ca s Export Personal Folder kch vo du - bn cnh th mc Mailbox- Full name of User thu nh cu trc th mc hin ra ton b cc th mc ca h thng nh hnh v di y:

Hnh 27. Include Subfolders

Kch vo du tch Include subfolders v chn Archive Folders Export cc d liu c Archive v my, lu d liu ny thnh file Archive.pst vo mt v tr thch hp, v d th mc C:\Backup. Thc hin tng t i vi th mc Personal Folders v lu d liu c export ra thnh file Personal.pst trong th mc file Archive.pst.


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Trung tm GP&DVTK CMC (Lu : 1. Cc th mc Mailbox v Public Folders c lu trn server nn khng cn export my c v import vo my mi. 2. Tu vo cu hnh ca my c m trn my ca ngi dng s c hoc khng c cc th mc Archive Folders v Personal Folders, c th khng c c hai. Do , trn my trm ca ngi dng c th mc no thi s thc hin export th mc .) Copy cc file Archive.pst v Personal.pst va c export t my c sang my mi.

IMPORT D LIU TRN MY MI M Microsoft Outlook c ci t v cu hnh trn my mi. Vo menu File Import and Export bt Import and Export Wizard Trong ca s Export and Import Wizard, chn Import from another program or file v nhn Next

Hnh 28. Import Mail Database

Trong ca s Import a File chn kiu file l Personal Folder File (.pst) v nhn Next.


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Hnh 29. Chn kiu d liu Import

Trong ca s Import Personal Folders chn Do not import dupplicates v nhn Browse tr n v tr t file archive.pst v nhn Next

Hnh 30. Browse ti file d liu

Trong ca s Import Personal Folders cu hnh nh hnh v di y v nhn Finish.


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Hnh 31. Chn Folder import

Thc hin tng t vi file Personal.pst nu c. CC TIN CH CA H THNG OUTLOOK 2003

2.7.5.

S DNG ADDRESS BOOK 2003 Khi m ca s Address Book, tu vo user cn tm thuc vng min no, bn c cc la chn Address List ph hp trong danh sch mc Show Names from the: nh minh ho trn hnh sau: V d: user cn tm thuc cc Chi nhnh Min Bc, bn la chn Address List l CN Min Bc S DNG CALENDAR Tin ch Calendar c trong Microsoft Outlook 2003 nhm h tr ngi dung qun l lch lm vic ca mnh Ngi dng s dng Calendar lp lch cng tc, ln lch cc cuc hn, cc bui meeting mt cch nhanh chng v d dng.Ngoi ra, bn cng c th phn cng cng vic cho nhn vin, chia s lch lm vic ca mnh vi cc ng nghip h bit gi bn, gi ri ca bn m khng cn phi lin lc vi bn qua in thoi. THIT LP CUC HN M chng trnh Ms Outlook 2003, trn thanh cng c chn File New Appointment. Kch chn Invite Attendees mi ngi khc tham gia


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Hnh 32. Invite thnh vin

Xc lp ni dung, thi gian, a im, cc thnh vin tham gia bui Appointment nh hnh minh ha, sau kch chn Send gi cho cc thnh vin.

Hnh 33. Gi th mi

Ch phn hi t cc thnh vin, cc thnh vin c mi s nhn c mail t ngi thit lp Appointment, ngi nhn c th ng (Accept), t chi (decline),.. Trang 24



2.7.6.

S DNG CALENDAR

Anh/ch c th chia s calendar v phn quyn truy cp hp l cho cc ngi dng khc. Chn mc Calendar chn Share My Calendar

Hnh 1. Share Calendar

Thit lp quyn truy cp cho mt hoc mt nhm ngi dng: Chn Tab Permission Add

Hnh 2. Calendar Properties


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Trung tm GP&DVTK CMC Ch : Anh/ch mun truy cp vo Calendar chia s ca user khc: Kch chn Calendar Open a Shared Calendar Nhp tn ti khon ca ngi s hu Calendar :

2.8. HNG DN S DNG MS OUTLOOK 20072.8.1. CU HNH TRUY CP THEO GIAO THC MAPI VI MS OUTLOOK 2007

Sau khi ngi dng ng nhp tn v mt khu vo domain TNU, chy chng trnh MS Outlook 2007. Ti mn hnh startup, chn next. Ti mn hnh Accout Configuration, chn yes click Next. Ti mn hinh Add New Email Account, MS Outlook 2007 c chc nng Auto Discovery s t tm ti khon ca ngi dng. Kim tra tn v a ch email, sau chn Next.

Hnh 34. Auto Account Setup

Ti mn hnh Online search for your server setting, ch h thng kim tra username v mail server. Khi hon thnh chn finish kt thc qu trnh ci t mailbox.


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2.9. CU HNH RPC/HTTP(S) TRN MS OUTLOOK 2007 Ngi dng s dng tnh nng ny khi mun s dng Microsoft Outlook gi v nhn E-mail khi khng trong h thng ca TNU ( nh hoc i cng tc ). Trn thanh cng c ca Outlook anh chi click vo Tool chn Account Setting. Giao din configure s hin th nh hnh bn di.

Chn Microsoft Exchange v click Change

Hnh 35. Giao din configure Email Account


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Trung tm GP&DVTK CMC Chn Microsoft Exchange sau click vo nt Change. Ti mn hnh Change Email Account, click More Setting

Hnh 3.

Click More Settings

Tip theo click vo tab Connection, check vo connet to my exchange mailbox using HTTP v nh du check vo Connect to my Exchange mailbox using HTTP, sau click vo nt Exchange proxy Setting.

Hnh 4.

Check Connect to my Exchange v Click Exchange Proxy Setting


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Trung tm GP&DVTK CMC Trong https:// nhp vo mailserver.tnu.edu.vn

Hnh 5.

Nhp mailserver.tnu.edu.vn


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Trung tm GP&DVTK CMC Trong mc Proxy authentication settings chn Basic authentication Click OK v kt thc qu trnh cu hnh RPC over HTTP.

2.10. CALENDAR Chc nng tng t nh trong Outlook Web Access. to lch biu mi vo File, chn New v Click vo Calender

Hnh 6.

Chn Calendar


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Trung tm GP&DVTK CMC Ca s Create New Folder hin ra, g tn Folder, Click OK tip tc .

Hnh 7.

Chn Create New Folder

Ti Tab My Calendar, Check vo Calendar va to chnh

sa v lp lch.

Hnh 8.

Chn My Calendars

2.11. GROUP SCHEDULE Chc nng cho php ngi dng thit lp cuc hp gm nhiu thnh vin. to Group Schedule, Ti mc Calendar, vo Action menu click View Group Schedules.


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Hnh 9.

Chn View Group Schedules

Ti ca s Group Schedules, click New, g tn ca Group SCHEDULES, click OK.

Hnh 10. Chn Group Schedules

thm danh sch thnh vin click Add Others, chn Add from Address Book hoc Add Public Folder. Chn cc thnh vin mun add, Click OK


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Hnh 11. Chon Add Others

Click Save and Close.

2.12. SEARCH FOLDERS Tnh nng cho php tm kim th mt cch nhanh chng v d dng G t cn tm kim v Enter bt u qu trnh tm kim

Hnh 12. Search Folders


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2.13. INSTANT SEARCH Tnh nng cho php tm kim nhanh chng cc mc trong Microsoft Office Outlook 2007 Enable tnh nng Instant Search, click vo Click here to enable Instant Search. Ca s Microsoft Office Outlook hin ra, click Enable download v ci t Instant Search

Hnh 13.

Instant Search

2.14. AUTOARCHIVE Tnh nng cho php qun l kch thc mailbox bng cch xa cc Items c hoc chuyn chng ti mt file v xa cc Item qu hn cu hnh AutoArchive vo Tool, Click Options, chn Tab Other. Click AutoArchive


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Hnh 14. Options

Cu hnh cc thng s: Run AutoArchive every: thit lp thi gian chay AutoArchive Prompt before AutoArchive runs: Hi trc khi chy AutoArchive Delete expired items: Xa cc Item qu hn Defaul folder settings for archiving: nh ngha cc Item b xa hoc move v phm vi p dng.


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Hnh 15. AutoArchive


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