Individual Placement and Support

(IPS)

Department of Workforce Development

Agenda

Questions:What is IPS?What are the standard requirements for IPS?What are DVR’s responsibilities?What are the service providers/employment specialists

responsibilities?What are the consumers responsibilities?

Review:Services

IPS Career Profile IPS Job Development Plan IPS Systematic Job Development IPS Employment Ongoing Support IPS Transition to long Term Support and Report

Overview of IPS

What is IPS?

• Evidence-based model of Supported Employment for individuals with mental illness

• IPS supports people in their efforts to achieve steady employment in mainstream competitive jobs either part-time or full-time.

• Individual consumer/job seeker:– Receive Comprehensive community services (CCS), Community

Support Program (CSP) or other approved case management program– Consumer must have primary diagnoses of serious and persistent

mental illness, alcohol, or drug abuse– Is provided with program and IPS model information and given the

choice to participate in IPS. – IPS programs makes referrals to DVR.

What is Different about IPS?

• IPS programs are approved by both DHS and DVR using specific criteria:

• Funding of services rules• Acceptance of Technical Assistance • Agreement to provide information about IPS to consumers• Services are provided in a team structure which includes a

designated DVR Counselor, and a mental health team with an embedded employment specialist.

• Long term supports following successful employment are provided by the county.

• IPS sites are scored for fidelity to the model to maintain approval to provide IPS services

Standard requirements of IPS

Competitive employment is the goal

IPS support employment is integrated with treatment

Zero Exclusions: Eligibility is based on client choice

Attention to client preferences

Benefits counseling is important

Rapid job search

Systematic job development

Time-unlimited support

IPS Process Steps ►

Prior to IPS Referral ►

Referral to IPS/DVR ►

IPS Services Begin ►

Job Obtained and Maintained ►

Case Transfer to Longer Term support ☺

IPS Job Seeker

Receiving Services from MH Team

Meet with ES and then DVR

Participate in job seeking related activity

Maintain job, keep in touch with ES/DVR

Maintain job, keep in touch with MH Team/ES

MH Team (Includes ES and DVR)

Meet regularly, discuss progress and employment, providing expertise

MH Team member makes referral to ES

Provide feedback to ES regarding job search and other issues

Provide feedback to ES regarding job and other issues

Supports Employment-Refers to ES if issues arise.

ES

Attend and participate in MH team meetings at least weekly, providing expertise

Initial meeting with consumer Begin: Consult with DVR, Application, Career Profile, Employer Contacts

Complete work on Career Profile, Employer contacts Explore job prospects

Provide individual support, fade as possible

Transfers support to MH team

DVR Attend and participate in MH team meetings at least monthly, providing expertise

Initial meeting with consumer Begin: Consult w/ ES, Referral, Application, Eligibility, OOS.

Determine phase of IPS-Consult with ES, Authorize services going forward (Career Profile/Job Dev Plan), complete IPE, Provide IPE Services as needed

Provide expertise and IPE services as needed

Case Closure Provide post-employment services if needed

IPS Career Profile

IPS Career Profile Roles and Responsibilities

• Service Providers information• Provide information about

servicesDVR

• Participate in meetings• Share strengths and

weaknesses Consumer

• Collaborate with Consumer• Complete Career Profile

Report Service Provider

What should this information be used for?

To gather relevant information to assist in individualizing the job search and identifying

employment goals and factors for job retention

“Living” documentmodify and change the career profile that will

continue to meet the needs to support the consumer

IPS Job Development Plan

IPS Job Development Plan

IPS Job Development Plan Roles and Responsibilities

• Understand Job Development Plan Service

• Employer and workplace expectations

DVR

• Gather information for Job Development Plan

• Job seek Consumer

• Create Job Development Plan• Employment preparation

services Service Provider

What should this information be used for?

Create a plan for the consumer to successfully seek and obtain

employment

IPS Systematic Job Development

IPS Systematic Job Development

Conditions for employment

Compensated at or above the minimum wage

Community based setting

Employer is not the service provider

Job Start (Hire) Report

IPS Systematic Job Development

IPS Systematic Job DevelopmentRoles and Responsibilities

• Provide services described in IPE• Send consumer/job developer any

potential job opportunities DVR

• Network with family and friends to find employment opportunities

• Discuss issues that may impact job search or being hired.

Consumer

• Collaborate between consumer and DVR counselor

• Complete necessary paperwork when consumer receives a job

Service Provider

What should this information be used for?

To strategically contact business that offer jobs of interest to the consumer and support the

consumer during the job search, and connect the consumer to the job

IPS Employment Ongoing Support

IPS Employment Ongoing Support

When is a consumer considered stable?

Met the level of stability identified by the IPS

Accurately complete the required job tasks

Consumer has learned the job

IPS Employment Ongoing SupportRoles and Responsibilities

• Provide copies of reports to the consumer

• Collaborate with service provider and consumer

DVR

• Maintain communication on work progress

• Contact DVR or provider if there are any questions or concerns

Consumer

• Assist consumer with developing independence and workplace relationships

• Complete monthly reports

Service Provider

What should this information be used for?

To provide support to the consumer to learn and maintain a job

IPS Transition to Long Term Support and

Report

IPS Transition to Long Term Support and Report

IPS Transition to Long Term SupportRoles and Responsibilities

• Answer consumers questions during services provided

• Inform service provider and consumer when case will be closed

DVR

• Ask and answer questions when they arise

• Communicate information about the job

Consumer

• Complete plan that describes how consumers job will continue

• Communicate with employer, supervisors or co-works about the job

Service Provider

What should this information be used for?

To provide information and continued support and stabilization of the job

Last Minute Thoughts

Billing

Invoices must be received by DVR within 60 days of completion of the

services

Invoices will be paid within 30 days of receipt

when reports and services have been

delivered and accepted.

Where all paperwork can be found:http://dwd.wisconsin.gov/dvr/service_providers/tech_specs/default.htm#ips

Questions?

DVR Service ProvidersEmail

dvrserviceproviders@dwd.wisconsin.gov

http://dwd.wisconsin.gov