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Image source: http://www.icbasia.com.cn/Contact.asp INDUSTRY INTERNSHIP REPORT Student Name: Lisa Fu (傅培瑜) ID 9977039A IBA4 Internship Organization: Innovative Custom Brands Location: No 4 Jin-ying 2 nd Street, Chen-wu Administrative District, Hou-jie Town, Dong-guan City, Guang-dong Province, China Internship Organization Supervisor: Mandy Hsu Dates of Internship: July 3 rd to August 31 st 2013 ISU-IC/IBA Supervisor: Dr Paula May Tomsett Report date: 12 December 2013

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  • Image source: http://www.icbasia.com.cn/Contact.asp

    INDUSTRY INTERNSHIP REPORT

    Student Name:

    Lisa Fu () ID 9977039A

    IBA4

    Internship Organization: Innovative Custom Brands

    Location: No 4 Jin-ying 2

    nd Street, Chen-wu Administrative District, Hou-jie Town,

    Dong-guan City, Guang-dong Province, China

    Internship Organization Supervisor: Mandy Hsu

    Dates of Internship: July 3

    rd to August 31

    st 2013

    ISU-IC/IBA Supervisor: Dr Paula May Tomsett

    Report date: 12 December 2013

    http://netreg.isu.edu.tw/Wapp/wap_13/wap_130031.asp?qry_setyear=102&qry_setterm=1&stno=9977039A

  • Page 2 of 23

    TABLE OF CONTENTS

    INTRODUCTION ....................................................................................................................... 3 Objectives of Internship ........................................................................................................... 3 Goals, Activities and Accomplishments of Internship ............................................................ 3

    ESTABLISHMENT INFORMATION ....................................................................................... 4 Background/History ................................................................................................................. 4 Nature of the Business ............................................................................................................. 4

    MY PLACE IN THE ESTABLISHMENT ................................................................................. 5 Job Title ................................................................................................................................... 5

    Job Description ........................................................................................................................ 5 Department Organization and My Position in the Organization ............................................. 8 Recruiting ................................................................................................................................ 8 Training.................................................................................................................................... 8

    Evaluation Procedures ............................................................................................................. 8 SELF CRITIQUE ........................................................................................................................ 9 VALUE OF WORK EXPERIENCE ........................................................................................... 9

    CONCLUSIONS ......................................................................................................................... 9 APPENDIX A: Report to Internship Organization ................................................................... 11 APPENDIX B: Duty Photographs & Accommodation ............................................................. 14 APPENDIX C: Daily Journal (separate document)................................................................... 23

  • Page 3 of 23

    INTRODUCTION

    I heard from people in our department [International Business Administration International

    College) that there is an internship credit in the senior course, so I choose it as an other elective

    credit. The credit is from 3 to 9, so I come to IBA office to ask the detail. I get the information

    from IBA assistant Bettina. I have thought to have the internship before, but there isn`t a big

    motivation to find the company to let me in to have the internship. Because this time our

    department give me an opportunity to do it like one course, we need to write our feedback, our

    feeling to be a systematic course. I think it`s good, we can connect with the real world

    experience and have a good content and we also can ask one professor to be our supervisor to

    let our internship leave in a completely ending. I`m appreciate can have this internship.

    After I get the internship outline, I know what I need to fill in and what kind of the job I should

    do. I start to find the company I can have the internship. I want to find a trading company,

    because after I graduate I want to get into a trading company to work. Luckily, my father is

    doing the business in China, he knew someone doing the trading company. Because this

    relation, I found the company can let me in. So I start my internship this summer vacation

    [June-August 2013].

    The first goal I set is to see how one company runs in the real world. Is it different from our

    study book? And know shoes will, about how to make it, what the application it owned,

    because my father is doing the business for the shoes outsole, I don`t understand about shoes

    which I think that is so terrible as my father does business in this industry. I need to use this

    internship to know deeply about shoes, not only for the first I think about shoes but also what

    the shoes real was.

    Objectives of Internship

    To meet more people and participate in the real world trading company. To see how to make

    shoes, and what is the process for the company to run their business.

    Goals, Activities and Accomplishments of Internship

    In this part, I am setting some goal to let myself to be more motivate so that I can have a

    clearly direction to do my internship.

    Goals:

    To find out what kinds of materials the shoes are made of use, and how to differentiate from

    those materials by myself. Because part of job have to supervise the warehouse, I need to go to

    warehouse every day. I can ask the manager there and ask him to introduce to me and then in

    the weekend, my father will bring me to the shoes material store to teach me to differentiate

    from the shoes materials.

    Activities:

    To know what each department working process, what is the negotiation way for every

    department. Is it hand out in a format to everyone who need the information? Or they have a

    meeting together?

  • Page 4 of 23

    Accomplishments:

    This internship let me know how to think the instruction in a simple way so that I can let

    people to do what we like them to do.

    We also need to think how to do the graphic and the format clearly so that everybody can

    understand what we means at the first time. ~Independent Thought!

    ESTABLISHMENT INFORMATION

    Innovative Custom Brands (ICB) is a privately owned shoe designer and manufacturer based in

    the province of Guang-dong in China.

    Introductory paragraph with name of the company and status e.g. Innovative Custom Brands

    (ICB) is a privately owned shoe designer and manufacturer based in Hou-jie Town, in the

    province of Guang-dong in China.

    Background/History

    ICB is a Chinese company which makes footwear for a global market. It helps its clients bring

    meaningful footwear products to market and fine tune their supply chain process. The

    company understands footwear and what is require for brands and retailer to compete in the

    world market place.

    Most of our customers come from Europe and America. The biggest customer Dockers which

    is the brand famous in Germany. The head office if ICB is in China, and they have offices in

    Taichung, Taiwan and New York, USA.

    Nature of the Business

    ICB manufactures the shoes of well known brands in Europe and the USA.

    ICB meets its clients challenges with the simple three part process that brings together the

    clients design teams vision. ICB promotes that it understands the creative process in footwear

    and the need to bring the new ideas to market as quickly and efficiency as possible.

    The first process is including and producing quality footwear. Explore (Analyze Ideas):

    Through intensive research and clear understanding of our work direction the company work

    with your design team to formulate new ideas and product directions.

    The second process is Execute (Ideas Take Form): Throughout three design phase the company

    review each facet of the product development process, formulate timelines and fanatically

    work to meet and agreed upon deadlines.

    The third process is Deliver (Form To Market ): ICB guarantees the accurate translation of

    product through all aspects of the production process and the company provide full support

    from the drawing board to the marketplace.

  • Page 5 of 23

    The tool the company use is product design, sample development, production and supply chain.

    The company`s culture is expressed in the maxim: Our clients business in our only business.

    The sole strategic objective of ICB is to add value for its clients via the efficient

    synchronization of the critical stages of product development, commercialization and

    production at the optimal cost.

    Effectively, if a given client elects to outsource ICB serves as the solutions provider for this

    client.

    Challenging and changing times will always be components of the global business landscape.

    However, within this context, we view the outlook for the ICB company as very promising

    because the company non-compromising comment to reliable, consistent high performance

    will add value for our client despite any prevailing macroeconomic environment. The greater

    the challenges, the more we seek new opportunities through providing innovative solutions.

    The source of the above information is the ICB website: http://www.icbasia.com.cn/

    MY PLACE IN THE ESTABLISHMENT I was employed though family connections as international sales department assistant for the

    purpose of learn about shoe design, manufacture and export.

    Employed from July 3 to Aug 31, I worked 50 days, from 8:30 a.m to 5:30 p.m with a rest time

    of one hour - 8 hrs per day for a total of 400 hrs.)

    Job Title

    I was employed in several positions over the period of the internship:

    Administration Assistant

    Warehouse Supervisor

    Factory Assistant

    Internet Store Marketing

    Job Description

    The Assistant job description as provided by ICB before employment stated:

    1. Record customer relationship management. 2. Customer Feedback Management. 3. Check Customers orders. 4. Check the requisition quantity and the purchase and order foreign customers with the

    business documents.

    5. Sales Performance Management.

    Upon commencement of the internship some of these duties changed a little, but not

    significantly.

    http://www.icbasia.com.cn/

  • Page 6 of 23

    Administration Assistant

    This job belongs to administration department. I am writing announcement for everybody need

    to know, such as the penalty or the reward news to let every employees to know. It can be a

    message or even be a proven in the law.

    I still remember one event happened in our company. There is one employee, he want to resign

    his job. But there is one question happened, he didn`t want to sign the format that announce he

    want to quit this job in our company. In that moment our president go abroad on a business trip,

    the human resource executive he didn`t force that employee to sign the format before the

    deadline he finish the job. After the employee leave our company, the executive still don`t

    write the announcement to declare the employee absent without leave.

    After three days, the employee goes to the government unit which is employee right protected

    department to accuse our company we didn`t have good treatment for the employee, he is still

    the employee in our company. Wow, our president heard this thing he quickly ask human

    resource department to attach the announcement to let everyone know how many day he

    absents in his working position. But this time declare many days absent in one day, I don`t

    know is it work in the law. Because in general speaking, we need to announce which employee

    absent in everyday, in this time we just announce three days in one time. This is really

    disadvantage for us. I don`t know what is going on this event in the end, because I just finished

    my internship to go back to Taiwan.

    The other things I do in this job is to update what the receipts warehouse need to receive than

    they can hand out there material working processing in our company.

    Warehouse Supervisor

    During the time I doing this job, I go down to warehouse every day. What is the part I do is to

    pick one leather, metal hardware or zipper whatever the goods I can found in the warehouse.

    All I need to do is to pick one up and to check is the numbers correct or not. Then I need if it

    not correct I just record it in my report to the president.

    Don`t think this job is so easy, because it is harder than I think when I first start my work.

    Because in this case I pick up one goods to measure or estimate it. After that I need to know

    what it is so that I can go back to see what the record they recorded. But there are many

    problem causes, such as the tag which must be attached in the goods disappear or the goods

    first come to warehouse they need to record but they didn`t do how could I solve the problem?

    I can`t distinguish what the leather it is not to mention what style it is so how can I do this job?

    Even when I ask the manager in the warehouse what is the leather which the tag is disappeared

    it is and what number the record written now? You know how does he answer me? He just tell

    me what the leather and style the leather is, but in this warehouse we have too many these

    leather how could I know which one is the record indicate one. Because the tag usually just

    write down what color it is, which exporter company is it and what the style and leather it is. If

    the tag is disappear we will mess up, we can`t figure out which leather belongs which record,

    because the warehouse own 15,000 kinds of leather. You didn`t have a wrong message, and it

    is only for leather not contain with zipper, metal hardware and reel etc So, it is really a big

    project.

  • Page 7 of 23

    Factory Assistant

    For this part I just do a little bit. I do the format for the factory manager to let him easy to do

    the work. And then to check the produce manager everyday shoes producing result. To make

    sure she do the daily report or not.

    Internet Store Marketing

    As these part, honestly speaking, I didn`t do many of it. For internet selling shoes is our

    company the shoes which the order be cancelled or some of them have a little bit blemish that

    customer cannot afford. The left shoes will be our inventory so that I need to think about how

    to sell it, don1t be continuous stored in our warehouse. At first, I just count on how many

    shoes in one style and how many numbers in each shoes size. Then, I do a format to record it

    to hand in to our president to know.

    Before we put on to the internet to sell, we take one of shoes from each style to have a physical

    test such as age test, flexible test and tortuous test. Because most of our shoes production date

    is more than one year, we afraid customer just wear it one or two times than the shoes is

    broken. Shoes are as same as the clothes, if we manufacture it but no one buy it. We will just

    leave it in the warehouse, as you know everything will have the depreciation, shoes also

    without expectation.

    If the shoes didn`t be wore but stay in the warehouse, the outsole will turn old, through two

    years we wear it, it is different than the shoes first produce condition. Not only the outsole will

    have the problem but also the surface of the shoes will have some problem. For example, if the

    shoes surface is made of in PU material. In ordinary condition, PU will biodegradable by itself;

    if the shoes material we use leather to produce, the leather also will mildew. The only different

    from leather and PU material is the time it can be used.

    To say this more, in this job I just finish to count how many shoes in each size and do it in the

    format with my partner Jenny. To put it on the internet to sell is another people do, because I

    didn`t finish it then the internship is finish. I would like to try at first, although I didn`t do it

    before.

    To mention about internet shop I first come up with one search engine in Taiwan, yahoo. They

    have to website can buy goods. One is auction, the other is shopping. We just need to be there

    member and sign in, and don`t need to have the deposit we can start to sell our goods. We just

    need to pay when we successfully sell our goods, we need to pay 4% of the deal price. There is

    also one fee we need to pay that is carry the story fee for per goods, each one is NTD$3. I

    thought it can also be used in China.

    But there is one thing I forgot, China prohibited Yahoo searching engine. So I quickly to think

    another searching engine is popular used in China, it name is called TAO BAO. I think my

    supervisor Dr Tomsett may also heard this auction engine before. But there is one question,

    there is different in Taiwan. If we sign in to be a member, we like to sell something in there

    website, we need to deposit 1000RMB at first if we want to sell goods in their website.

  • Page 8 of 23

    Department Organization and My Position in the Organization

    There are seven departments in this company. First is administration department, the job they

    need to do is to type the announcement and attach it to our bulletin to let every employee know

    what the new working processing or the punishment/ award to our employee to our company.

    Second is human resource department, in this department they need to connect the people who

    want to work in our company, we need to arrange time let they come to have an interview. And

    they also need to receive employee`s be on furlough document to key in in computer.

    Third is ombudsperson, this is the main department I belong to. The employees who belongs to

    this department need to go to warehouse to check that the goods we buy are correct or not. In

    my part, I go warehouse everyday to check the goods we order from the firm to minus now the

    goods we already use is equal to the goods now left or not. Of course, there is some range for

    the deviation. If the deviation is too big, I will write it in report to present our president. This is

    the main job that I did in this internship.

    I heard from some people, most of the trainee in China are the college students similar to me,

    they also have the internship during junior summer vacation, but the difference between them

    and me is most of them are study in a shoes college where they learn shoe design and

    manufacturing as a major when they study.

    The remaining departments in ICB structure are 4) Shipping Department, 5) Sales Department,

    and 6) Manufacturing Department.

    Recruiting

    In this company, the administration department will leave the recruit message in the website.

    In Taiwan, we have the recruit website like 518 or 104 Human Resource Recruiting website.

    The website will take charge from employer or even employee to be their income. We leave

    the message in there, waiting people to see and coming to interview in our company.

    Training

    The president meet with me to explain what is the job content. I need to implement it and after

    a few days, I need to write a report for her to have a look. She will correct me will I did wrong

    and give me a direction to do it. Also, she teach me how to do the good format to let people

    easy understand at they see the first sight. My first department is ombudsperson. I go down to

    second floor warehouse to check our material which is used in shoes for it input and output. As

    I said before in detail in the job description the supervisor in the warehouse. I know some

    leather in there, most of the beginner who start to do the shoes career is start from here. The

    president is really nice and kindly, I am glad to have an internship here.

    Evaluation Procedures

    Twothree times per week the president would speak with me about my performance of duties

    and advised when I needed to do some paid of the job differently.

  • Page 9 of 23

    SELF CRITIQUE I am satisfied for this internship. I learn many things not only the shoes working process but

    also the communication by people to people. The president Mali let me to try four departments

    to work. There are many departments are connecting. What I mean is they just like a process,

    We need to recruit people first to help us to make shoes. Second, we need to find customer to

    make an order in our company. Third, we need producing shoes. Before we make shoes we

    need to have the supervisor to supervise our elements input and output, this is for the fourth

    step. Fifth after our shoes finished, we need to have the Quality Check (QC) to check the goods

    have the appearance disadvantage or not. After QC doing that, we will deliver our goods to the

    international environmental agency to have a check all of the QC inspect is according to our

    customer required. Then finally we have the Shipping department to arrange our goods

    delivery things. Of course, if people communicate not well. It will lead the company causing

    some lost. So the experience told me communicate is really important. Another thing that

    makes me happy is I reach my objective in this internship.

    VALUE OF WORK EXPERIENCE In this internship I get many experiences in it, like people and people contact and how to make

    an appointment. I think the appointment making in business is similar as I have the meeting in

    school club, but it is not actually the same. In business appointment it may be more serious and

    the most of the time, speaker will be the manager or even the president not like the school club

    everyone can have an opportunity to say something. In this experience, I think I know what to

    do and I need to bring the notebook to write it down in the meeting. Something is not only just

    to listen but also to make a note. Because there is one time the president ask me to do in the

    meeting I forget to write it down, I just use my memory to do it. There is something else I miss

    to do, I was de mentioned by president. This time is happen in internship, I think if it is

    happened in the work, it will be so terrible. I remember to bring the notebook after this

    accident. Because of all the experience I have in this internship, I think I can do more best after

    I graduate in the work place. No matter is in this company or other company.

    See Appendix B for Duty Photographs and Appendix C Daily Journal (separate document).

    CONCLUSIONS I think I have already achieved my objective in this internship. I made contact with the

    company and I work in many department to realize the shoe design, manufacturing and

    distribution process and how each department works together; what is the relationship between

    them.

    Every department should be separated to work but not just to do their work by themselves, I

    think they need to make an appointment in the regular time. Because I found that there exist

    some problem is in the communication. It is because they just think the other department

    understand what they want but didn`t have a double check or hold a meeting to communicate. I

    t always been discovered by the good finished doing. This phenomenon usually happened in

    urgent time, most of the event will delay the shoes deliver. In this internship I see many time

    the similar things like this, so I think to communicate in each department is the main issue in

    one company.

  • Page 10 of 23

    To say that how to make one shoes is not so familiar to me now. I know the outline of the

    working process about how to put all the component of shoes from beginning to the end. At

    first before I go to have an internship, I think shoes making process is same as the coca cola

    working process. The shoes should be done by machine but not a human being. This thought is

    until I have this internship, all of my wrong concept have changed.

    The shoes is made from one pattern by the beginning, and the pattern is drawing by the pattern

    maker, then suddenly there is a cut out leather people to cut out the leather according to the

    shoes pattern. After we have the cut out leather, we should go to the stitching department to let

    them stitching the leather for us and finally we should let the finish shoes surface to connect

    with the outsole, the shoes will be repair by any angle or other ways. Than we put shoelace,

    dumpling pad or shoe-pad on it. The shoe is well-completed after all the processing. See, to

    manufacture one shoes is not easier than I think before. I`m fortunately to have the internship

    experience to know how to make the shoes. Otherwise, I won`t know how to make one shoes

    in normal ways.

    In finally, I want to thank my father to introduce me in a good place to have the unforgettable

    memory and to thank president Mali teach me this more and let me try many department work

    to know the shoes trading company well. I`m really in thankful.

  • Page 11 of 23

    APPENDIX A: Report to Internship Organization The following is the short report that has been sent to ICB.

    INDUSTRY INTERNSHIP REPORT TO ICB

    Student name: Lisa Fu () Internship organization: Innovative Custom Brands

    Location: No 4 Jin-ying 2nd

    Street, Chen-wu Administrative

    District, Hou-jie Town, Dong-guan City, Guang-

    dong Province, China

    Internship Organization Supervisor: Mandy Hsu

    Dates of Internship: July 3rd

    to August 31st 2013

    ISU-IC/IBA Supervisor: Dr Paula May Tomsett

    Introduction

    This is a brief report to ICB of my internship in ICB. This

    internship is valuable so that I would never forget. For here I

    would like to thank the president in ICB Mali, you really

    teach me a lot and give me several chances in each department,

    if I have a pleasure to go back to your company to keep going

    to get the experience after I graduate that will be so wonderful.

    Mr. Mandy, I also thank you very much, although you are the

    original person want to show me how to work in my

    internship, there is something happened that you can`t do my supervisor in this internship. You

    still concern about my internship situation, thank you. My dad also is the one of the person

    who I need to thank for, thank you for find a perfect place to let me intern and thank you bring

    me to eat the Hong Kong yam cha everytime when I have a day off. Thank you aunt, thank you

    to let me stay at your home until I start my internship. Thank you parental aunt, you always

    give me a hand when I don`t know what happened in the shoes expert. After all, thank for

    everyone who have given me a hand in my internship lifetime. Thank you.

    Objectives of Internship

    To meet more people and participate in the real world trading company. To see how to make

    shoes, and what is the process for the company to run their business.

    Goals, Activities and Accomplishments of Internship

    Goals: To find out what kinds of materials the shoes are made of use, and how to differentiate

    from those materials by myself. Because part of job have to supervise the warehouse, I need to

    go to warehouse every day. I can ask the manager there and ask him to introduce to me and

    then in the weekend, my father will bring me to the shoes material store to teach me to

    differentiate from the shoes materials.

    Activities: To know what each department working process, what is the negotiation way for

    every department. Is it hand out in a format to everyone who need the information? Or they

    have a meeting together?

  • Page 12 of 23

    Accomplishments: This internship let me know how to think the instruction in a simple way

    so that I can let people to do what we like them to do. We also need to think how to do the

    graphic and the format clearly so that everybody can understand what we means at the first

    time. ~Independent Thought!

    My Place in ICB

    I was employed though family connections as international sales department assistant for the

    purpose of learning about shoe design, manufacture and export. I was employed in several

    positions over the period of the internship including: Administration Assistant, Warehouse

    Supervisor, Factory Assistant, and Internet Store Marketing

    Self Critique

    I am satisfied for this internship. I learn many things not only the shoes working process but

    also the communication by people to people. The president Mali let me to try four departments

    to work. There are many departments are connecting. What I mean is they just like a process,

    We need to recruit people first to help us to make shoes. Second, we need to find customer to

    make an order in our company.

    Third, we need producing shoes. Before we make shoes we need to have the supervisor to

    supervise our elements input and output, this is for the fourth step. Fifth after our shoes

    finished, we need to have the Quality Check (QC) to check the goods have the appearance

    disadvantage or not. After QC doing that, we will deliver our goods to the international

    environmental agency to have a check all of the QC inspect is according to our customer

    required. Then finally we have the Shipping department to arrange our goods delivery things.

    Of course, if people communicate not well. It will lead the company causing some lost. So the

    experience told me communicate is really important. Another thing that makes me happy is I

    reach my objective in this internship.

    Value Of Work Experience

    In this internship I get many experiences in it, like people and people contact and how to make

    an appointment. I think the appointment making in business is similar as I have the meeting in

    school club, but it is not actually the same. In business appointment it may be more serious and

    the most of the time, speaker will be the manager or even the president not like the school club

    everyone can have an opportunity to say something. In this experience, I think I know what to

    do and I need to bring the notebook to write it down in the meeting. Something is not only just

    to listen but also to make a note. Because there is one time the president ask me to do in the

    meeting I forget to write it down, I just use my memory to do it. There is something else I miss

    to do, I was de mentioned by president. This time is happen in internship, I think if it is

    happened in the work, it will be so terrible. I remember to bring the notebook after this

    accident. Because of all the experience I have in this internship, I think I can do more best after

    I graduate in the work place. No matter is in this company or other company.

  • Page 13 of 23

    Conclusions

    I think I have already achieved my objective in this internship. I made contact with the

    company and I work in many department to realize the shoe design, manufacturing and

    distribution process and how each department works together; what is the relationship between

    them.

    Every department should be separated to work but not just to do their work by themselves, I

    think they need to make an appointment in the regular time. Because I found that there exist

    some problem is in the communication. It is because they just think the other department

    understand what they want but didn`t have a double check or hold a meeting to communicate.

    It always been discovered by the good finished doing. This phenomenon usually happened in

    urgent time, most of the event will delay the shoes deliver. In this internship I see many time

    the similar things like this, so I think to communicate in each department is the main issue in

    one company.

    Lisa Fu ()

  • Page 14 of 23

    APPENDIX B: Duty Photographs & Accommodation

    Lisa Fu on the factory floor.

    The main reception to Innovative Custom Brands Shoe Manufacturing and Showroom

    This machine tests the shoe

    tension between outsole and the shoe itself.

  • Page 15 of 23

    Left picture is the tool to open one kinds of the last

    (model on which to form the shoe).

    Below picture is one kind of the last which need hammer to kick it to separate.

  • Page 16 of 23

    This machine is outsole strong press machine, which glues the shoes and outsole together.

    The machine is like an oven to heat the shoes while on the last; the shoes shape becomes fixed.

  • Page 17 of 23

    Left Picture is older testing, to know how

    long the shoes appearance will change (molt as in degrade) in normal use.

    Below Picture is the winding test, to provide an estimate of the length of time is takes for the

    shoes to break in normal use.

  • Page 18 of 23

    Above is the heat machine which has the

    moulds for the outsole, left are examples of an

    outsole mould.

    Right: The two shoes left one is been polishing, the other

    one is in normal.(Only some of the leather can polished

    this way.)

    Below: Polish Machine.

  • Page 19 of 23

    Dumpling pad- to put it under the insole to make shoes fitting more comfortable.

    Above, one kind of last.

    Below, the outsole and right, the surface of the shoe (upper).

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    My partner Jenny. Shoes with glue to stick with dumpling pad. My parental aunt.

    The employee who works in glue the shoes, with the dumpling pad.

  • Page 21 of 23

    The factory department manager.

    The warehouse I work for.

    Stitching machine.

  • Page 22 of 23

    Lisa Fus Accommodation at ICB

    Recreation room and personal space with private bathroom facilities.

  • Page 23 of 23

    APPENDIX C: Daily Journal (separate document)

    The daily journal was submitted as a separate document.

    Supervisor note: Lisas journal was read in conjunction with this report and achieved all the aims of a good

    personal journal of her work and life experiences in Guang-dong Province, China. Lisas

    journal was returned to her upon completion of the assessment of this Industry Internship

    Report.

    Dr. Paula May Tomsett

    Assistant Professor

    I-Shou University, IBA-IC

    12 December 2013