infrastructure planning and facilities design and...

Infrastructure Planning and Facilities Planning, Design and Construction KPIs Capital Projects closed in the first three quarters of 2015 Page 1 92.9% 92.3% 76.9% 7.2% 7.8% Percentage of projects within budget, goal is 100% Percentage of projects that met construction schedule, goal is 100% Percentage of projects that met closeout schedule, goal is 100% Average percent contingency spent, goal is less than 5% for each project * Average change order rate, goal is 5% for each project ** Customer Satisfaction, goal is 100% for all projects *** PDC Metrics ‐ Major Capital Projects closed during the 1st three quarters of 2015 2015 Closed Major Projects Benchmark ‐ 5 calendar year average Stretch Goal * Total funds returned / Total Budgeted Contingency of all closed project in this period ** Contractor Change Order Total / Total Budgeted on budget code series 100 *** Customer Satisfaction ‐ survey program initiated in mid‐2014; no major projects closed in the first three quarters of 2015 have data

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Page 1: Infrastructure Planning and Facilities Design and …procedures.ipf.msu.edu/tasks/sites/staff/assets/PDC Metrics...Infrastructure Planning and Facilities ... goal is 5% for each project

Infrastructure Planning and Facilities Planning, Design and Construction KPIs

Capital Projects closed in the first three quarters of 2015

Page 1

92.9%

92.3%

76.9%

7.2%

7.8%

Percentage of projects withinbudget, goal is 100%

Percentage of projects thatmet construction schedule,

goal is 100%

Percentage of projects thatmet closeout schedule, goal is

100%

Average percent contingencyspent, goal is less than 5% for

each project *

Average change order rate,goal is 5% for each project **

Customer Satisfaction, goal is100% for all projects ***

PDC Metrics ‐Major Capital Projects closed during the 1st three quarters of 2015

2015 Closed MajorProjects

Benchmark ‐ 5calendar yearaverage

Stretch Goal

* Total funds returned / Total Budgeted Contingency of all closed project in this period ** Contractor Change Order Total / Total Budgeted on budget code series 100 *** Customer Satisfaction ‐ survey program initiated in mid‐2014; no major projects closed in the first three quarters of 2015 have data

Page 2: Infrastructure Planning and Facilities Design and …procedures.ipf.msu.edu/tasks/sites/staff/assets/PDC Metrics...Infrastructure Planning and Facilities ... goal is 5% for each project

Infrastructure Planning and Facilities Planning, Design and Construction KPIs

Capital Projects closed in the first three quarters of 2015

Page 2

87.8%

82.8%

65.6%

23.2%

5.4%

89.5%

Percentage of projectswithin budget, goal is 100%

Percentage of projects thatmet construction schedule,

goal is 100%

Percentage of projects thatmet closeout schedule, goal

is 100%

Average percentcontingency spent, goal is

less than 5% for each project*

Average change order rate,goal is 5% for each project

Customer Satisfaction, goalis 100% for all projects ***

PDC Metrics ‐Minor, PO and Self‐Performed Capital Projects closed during the 1st three

quarters of 2015

2015 Closed Minor, PO, Self‐Performed Projects

Benchmark ‐ 5 calendar yearaverage

Stretch Goal

* Total funds returned / Total Budgeted Contingency of all closed project in this period ** Contractor Change Order Total / Total Budgeted on budget code series 100 *** Customer Satisfaction ‐ survey program initiated in mid‐2014; eight non‐major projects closed in the first three quarters of 2015 have data