interpersonal communication
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Interpersonal Communication
By: Aksh VasishthKarambir Singh NainNaman SharmaKushang Sharma
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Wha
t? Process that we use to communicate our ideas, thoughts and feelings to another person. Includes everyday exchange (formal or informal) by means of words, sounds, facial expression, gestures and postures.
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Importance● Face-to-face interaction between
individuals.● Can get immediate feedback.● Clarifies and emphasize many points
through your expressions, gestures and voice.
● Increases the communicator’s self-concept.
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Is Communication
‘’What a speaker says’’OR
‘’What a listener hears’’
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Reasons of Different Perceptions
Social Differences:
● Occupation● Level of education● Family Upbringing
Cultural Differences:
● Language● Customs● Belief Systems● Historical Perspective
Personal Differences:
● Age● Gender● Race● Past Experiences
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Principles
of Effective
Interpersonal Communication
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That we treat each other with respect
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That we do not interrupt one another
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That we have the right to pass
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That we do not volunteer others
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That we speak but not too often or for too long
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That we challenge the behaviour and not the person
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That we respect confidentiality
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That it is ok to make mistakes
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Points
to Improve
Interpersonal
communication
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Be Knowledgeable, Know itThe people with the best interpersonal communication skills usually have extensive knowledge of the subject, through a combination of real life experiences combined with an all-inclusive knowledge of the principles involved in interpersonal communication.
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Be Skilled
It is not sufficient to simply know the principles of interpersonal communication. You will have to be practice it in real life too before you can internalise it.
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Be Motivated
You will need to be and remain motivated in order to develop your new interpersonal skills.
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Be Flexible
Each situation is unique with many different variables to consider. Thus it is important to be flexible in the application of the principles of interpersonal communication.
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Be Other-Oriented
Focusing on others means to consider the needs and interests of the other person above our own, and will help you become a better interpersonal communicator.
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Technology's Effect on Interpersonal Communication
● With the invent of internet, the world has effectively become an interconnected global village.
● Email and instant messaging has established itself as a fast, free and convenient method to send messages, replacing traditional mail in the process.
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But...● Convenience of emails and video
conferences, just cannot entirely replace the feeling and warmth of a person's handshake or presence.
○
● This has reduced the communication between parents and their children due to the lack of quality time spend together.
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Thank You