introduction to sap solutions

SAP AG 2001, mySAP.com Standard 1

Introduction to SAP solutions R/3, CRM, BI, SCM, SRM, Enterprise

Portals & Industry Solutions


SYSTEMS,

APPLICATIONS,

PRODUCTS

in data processing.

Headquater: Walldorf, Germany

The SAP AG.The SAP AG.

TÉNYEK ÉS SZÁMOK


Az SAP napjainkban

Az SAP AG forgalma 2000-ben: 6,26 mrd. Euro a világ harmadik legnagyobb szoftverszállítója piacvezető az integrált szoftvermegoldások területén

Világszerte 13.500 ügyfél, 120 országban 36.000 installáció 10 millió felhasználó

Előtérben a felhasználó - a vállalat méretétől függetlenül fokozott ügyfélelégedettség és ügyfélhűség jelentős részesedés az SAP világméretű ügyfeleinek beruházásaiban világszerte 24.100 munkatárs (2000. decemberi állapot)


Mutatószámok - SAP AG. 2000.

mill. €

1999.

mill. € %

Forgalom

Költségek

Nem operatív eredmény

Adókulcs %

Konszerneredmény (adózás után)

Operatív eredmény

Adózás előtti eredmény

6.266

5.031

5.110

4.174

836

38,4

1235

231

1025

38

626

23

21

48

5

-1

4

25184

980

601

2000.


Create Value with mySAP.com

1Collaborateamong companies, their employees, customers, suppliers, and business partners

2Integrateall people, data and business processes within and between organizations built on industry standards

Value Creation in communities by exploiting new business opportunities,

processes and unlocking business potential from your community, reducing costs and leveraging intangibles. Actions to do so:

3Empowereach user to work at their best by providing them with a personalized work experience - anytime, anywhere


mySAP.com: The Open E-Business Platform

PortalsUser efficiencyContentDrag & relate

mySAP.comOrganizational

efficiencyUser roles

(Workplace)E-Business

Platform

ExchangesValue chain

efficiencyAutomating

collaboration

mySAP CRMIndustry

Solutions

mSAP Financials

mySAP HR

mySAP BI

mySAPE-Procurement

mySAP PLM

3rd Party

Legacy

mySAP SCM

IntegrationHub

Public Exchange

Private Exchange

Employee

Partner Customer


And what mySAP.com Consists of:

mySAP Insurance

mySAP Media

mySAP Mill Products

mySAP Mining

mySAP Oil & Gas

mySAP Pharmaceuticals

mySAP Public Sector

mySAP Retail

mySAP Service Providers

mySAP Telecommunications

mySAP Utilities

Industry Solutions mySAP Aerospace & Defense

mySAP Automotive

mySAP Banking

mySAP Chemicals

mySAP Consumer Products

mySAP Engineering & Construction

mySAP Financial Service Provider

mySAP Healthcare

mySAP High Tech

mySAP Higher Education & Research

Cross-Industry Solutions mySAP Enterprise Portals

mySAP CRM

mySAP SCM

mySAP Exchanges

mySAP E-Procurement SRM

mySAP BI

mySAP PLM

mySAP HR

mySAP Financials

mySAP Mobile Business

mySAP Hosted Solutions mySAP Services

Infrastructure and Services mySAP Technology


Best of Breed Solutions in Dedicated Industries


mySAP.com: a hatékony e-business platform

A mySAP.com e-business platform bárhol és bármikor hatékony együttműködést biztosít az ügyfelek, a partnerek és a munkatársak között.

Az SAP a mySAP.com megoldásai a cég sokéves megalapozott szakmai-ágazati, vállalatgazdasági tudását és tapasztalatát egyesítik egy átfogó, megoldásokat, szolgáltatásokat és technológiát összefogó e-business platformban.

A mySAP.com platform nyitott és rugalmas megoldást kínál. Támogatja valamennyi szállító adatbázisát, alkalmazását, operációs rendszerét és hardvereszközeit.


FOGYASZTÁSI CIKKEKmySAP Consumer Products

mySAP Retail

mySAP ChemicalsmySAP Mill ProductsmySAP Oil & GasmySAP PharmaceuticalsmySAP Mining F

OLY

AM

ATO

S

GY

ÁR

TÁ

SÚ

IP

AR

mySAP Aerospace & DefensemySAP AutomotivemySAP Engineering & ConstructionmySAP High Tech

mySAP Healthcare

mySAP Higher Education

& Research

mySAP Public Sector

KÖZSZOLGÁLATI SZEKTOR

mySAP MediamySAP Service Providers

mySAP Telecommunications

mySAP Utilities

IPARS

ZO

LG

ÁLTA

TÓ

mySAP Banking

mySAP Insurance

mySAP Financial Service ProviderP

ÉN

ZÜ

GY

I-S

ZO

LG

ÁLTA

TÓ

KGYÁRTÁS, TERMELÉS

Testreszabott mySAP ágazati megoldások


Extend e-Business Leadership Through Focus

EnterprisePortals

MarketsPortals

Supply Chain

Management

Business Intelligence

MarketPlaces &Private

ExchangesSRM

CustomerRelationshipManagement


SAP Enterprise portals

Termék célja: A SAP és nem SAP alkalmazások egy felhasználói felületen való

integrálása. Az Internet technológia használata a vállalatoknál

Előnyök EP Teljes körű keretrendszer (Content management I-view) Biztonság (user management, távoli elérés) Nincs szükség SAPGUI-ra Integrációs keretrendszernek kiválló eszköz már ismeri a piac


Holistic view of all Supplier Relationships

Large Suppliers

Enterprise SystemsEnterprise Systems

Small Suppliers

Web BrowserWeb Browser

exchange-basedintegration

PotentialSuppliers portal-based

interaction


MySAP CRM : Operational CRM

Az operatív CRM kordinálja az ügyfelekkel való kapcsolattartást

Mobile Sales Mobile Service

Telesales Teleservice

Internet customer self-service

Internetsales

Internetmarketing

Campaign

Marketing Sales Service

Internet

Telephony

Mobile

Telemarketing


Analytical CRM 3.0A - Újdonságok

Customer Analytics

Customer Behavior Modeling

Customer Profitability Analysis

Customer Lifetime Value Analysis

Customer Scoring

Customer Portfolio Analysis

Marketing Analytics

Customer Segmentation

Campaigns Planning and Optimization

Cross Selling Opportunities

Sales Analytics

Sales and Profit Planning

Sales Performance Analysis

Service Analytics

Web Analytics

E-Site Analytics

E-Business Analytics

Integration with Balanced Scorecard

Translate customer-centricstrategies into action

Monitoring of progress usingKey Performance Indicators

Analytical Infrastructure

Customer knowledge base

Analytical Methods (e.g. Data Mining,...)

Integration of 3rd party tools

Integrated planning platform


The Adaptive Supply Chain Network


Information

is the key to Intelligence -

Intelligence

is the key to success

Introduction to mySAP Business Intelligence


The Solution: mySAP Business Intelligence

SAP AG 2001, European SAP-Microsoft Congress 2001 19

Data Sourcing

Legacy

R/3

CRM

SCM

Market-places

Web

Other

Data

Warehousing

Centralized

Decentralized

Structured

Unstructured

Business

ContentRole/Industry based KPIs

Info models & analysis scenarios

Web Content Mgmt.

Knowledge Mgmt

Business

Analytics

Customer Relationship

Supply Chain

Enterprise

Marketplace

Presentation

Any device

Any format


Your Business Benefits

USERSUSERS

Increased User Productivity

Role Based and relevant

Personalized

Result: Improved decision /

management process

TECHNOLOGYTECHNOLOGY

End-to-end Solution

Open, scaleable, reliable architecture

Integrated data

Preconfigured Business Content

Result: Lowest Cost of Ownership

BOTTOM LINEBOTTOM LINE

mySAP BI offers an end-to-end intelligence solution that

empowers better decision-making with closed-loop, actionable analytics

to help you drive greater profitability.

CUSTOMERCUSTOMER

Increased Customer Efficiency

High Customer Service

Deliver what they want, when they want it

Result: Improved Customer

Identification / Retention

introduction to sap solutions

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